Sat.Aug 31, 2024 - Fri.Sep 06, 2024

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Predicting Bank Performance with Declining Rates

South State Correspondent

Most community bankers we talk believe they will get a boost to bank performance with declining short-term rates. The thinking is that a lower Fed Funds rate will mitigate credit risk, spur loan demand and potentially soften competition for deposits, leading to wider NIM and more profitability. Unfortunately, the empirical evidence shows otherwise.

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5 Times To Choose Credit Over Cash

BankBazaar

Still using cash because you’re so used to it? Here are 5 reason The post 5 Times To Choose Credit Over Cash appeared first on BankBazaar - The Definitive Word on Personal Finance.

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Dialing Up Performance in Home Equity Lending

Gonzobanker

A few key focus areas can help lenders stay on top of the home equity game. With the inefficient, circa-2004 borrowing processes resident in many banks’ loan departments today, too few lenders are equipped to deal with the rising tide of home equity volumes that will descend like a tsunami on their operations the moment Fed chairman Jerome (What-Are-We-Waiting-For) Powell announces a rate cut.

Lending 144
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Ex-Discover exec alleges age, gender bias in lawsuit

Payments Dive

Diane Offereins is suing the card network over roughly $7 million in clawed-back equity, claiming she was a “convenient scapegoat” for Discover’s card misclassification issue.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Facing the financial wellness challenges of high-net-worth women

American Banker

As more women generate and steward great wealth, they must also strive to develop and maintain financial wellness. The wealth management industry has a vital role to play in helping dynamic women on their journey.

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Using Copilot in Banking- How to Maximize Your Bank’s Investment

South State Correspondent

Is Copilot for Microsoft 365 (M365) worth it for banks? Microsoft’s integration of ChatGPT into its suite of apps has created a set of productivity tools that some bankers will instantly use. However, Copilot does come with a set of risks, one of which is that some bankers will only reluctantly use the product. This article breaks down the return for utilizing Copilot in banking and how to get the most out of the tool.

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Viral JPMorgan Chase glitch is ‘fraud, plain and simple,’ bank says

Payments Dive

Some customers deposited bad checks and immediately withdrew funds before the checks bounced in a glitch that went viral on TikTok. Now, some users have holds on their accounts.

Fraud 369
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UK reportedly poised to slash amount banks must refund to fraud victims

TheGuardian

Regulator said to be planning cut to maximum amount available to victims from £415,000 to about £85,000 The UK is reportedly poised to slash the planned maximum amount that banks will have to refund to fraud victims – from £415,000 to about £85,000 – after strong lobbying from lenders, fintechs and some politicians. Fraud in the UK payments industry has soared in recent years, with a sharp rise in authorised push payment (APP) scams, which often involve email accounts being hacked to trick peopl

Fraud 111
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Banks must modernize or fall behind

ATM Marketplace

In an era where digital innovation is paramount and cybersecurity threats are more prominent than ever, financial institutions find themselves at a critical crossroads.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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The cannabis industry needs standardized methods of risk assessment

American Banker

Cannabis is becoming a big business in the U.S., but companies in the field still struggle to find financing. A broadly accepted way of assessing their creditworthiness would be a huge help.

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CFPB’s EWA rule may undo progress

Payments Dive

“The CFPB’s plan to reclassify EWA as a loan could accidentally backfire on the agency by driving people right back to the payday lending industry,” writes one tech trade group professional.

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Chase warns against using system glitch to filch cash: it’s ‘fraud, plain and simple’

TheGuardian

Warning comes after viral TikTok posts where customers purportedly tried to withdraw more money than they had The US banking giant Chase has made clear that taking advantage of a system “glitch” to extract cash was “fraud, plain and simple” despite it becoming a TikTok trend. Chase Bank’s warning on Monday came in response to viral social media posts where customers purportedly tried to withdraw more money than they had in their accounts by exploiting a banking system delay.

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Fintech funding: AI accounts for 30% of $24B Q2 investment

BankInovation

While fintech funding has slowed in recent quarters, companies that focus on AI are attracting investor dollars. Funding for AI-focused fintechs more than doubled quarter over quarter to $24 billion in the second quarter, accounting for 30% of investments, according to Crunchbase. “AI is really changing the path,” Lisa Calhoun, founding managing partner at Valor […] The post Fintech funding: AI accounts for 30% of $24B Q2 investment appeared first on Bank Automation News.

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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A non-alarmist guide to the risks in commercial real estate

American Banker

Prophecies about a wave of bank failures caused by sickly CRE loans haven't yet come true. But there are still plenty of caution signs in a saga that will take years to play out.

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CFPB slammed with EWA commentary

Payments Dive

The Consumer Financial Protection Bureau asked for public feedback on its earned wage access rule proposal and it got an earful.

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‘I couldn’t sleep’: victims of UK fraud epidemic tell their story

TheGuardian

With banks set to slash the maximum refund, those who fell prey to scammers recount their trauma … and relief at full repayment “I couldn’t sleep. I was waking constantly thinking about it,” says Stephen of the trauma he felt after discovering he had been scammed out of £70,000 by fraudsters who tricked him into buying a fake high-interest savings bond.

Fraud 85
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78% of regional FIs say AI can help find new business

BankInovation

Regional and community banks are investing in AI for new business opportunities, revenue growth and efficiency gains. “Financial institutions are quite bullish when it comes to AI,” Allison Cerra, chief marketing officer at fintech Alkami, told Bank Automation News. “They’re looking at this as kind of a broader catch-all of business opportunities, not necessarily […] The post 78% of regional FIs say AI can help find new business appeared first on Bank Automation News.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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These U.S. banks closed the most branches in the second quarter of 2024

American Banker

The top five banks in this list closed a net total of 148 branches in this time period — and 492 branches in the past 12 months.

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Academics question digital wallet security

Payments Dive

Due to lax authentication practices, a thief or hacker can easily add a stolen credit card to their own digital wallet, the study concluded.

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Why is the UK slashing the maximum banks must refund to fraud victims?

TheGuardian

Consumer groups hit out at regulator’s ‘outrageous’ decision to cut limit from £415,000 to £85,000 Consumer groups have attacked a regulator’s decision to slash the planned maximum amount that banks will have to refund to UK fraud victims from £415,000 to £85,000. One said it meant some people were set to have their lives “destroyed”. The Payment Systems Regulator (PSR) confirmed on Wednesday reports from the previous evening that it was launching a consultation to reduce the threshold, which is

Fraud 85
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TD chief says probes show need for better staff accountability

BankInovation

Toronto-Dominion Bank employees need to take more accountability and act with more urgency on risks, Chief Executive Officer Bharat Masrani said, after the Canadian bank was rocked by sweeping money-laundering investigations in its US business. “The big lesson is you can’t take anything for granted,” Masrani said Wednesday at a financial-industry conference hosted by Bank […] The post TD chief says probes show need for better staff accountability appeared first on Bank Automation News.

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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Utah bank uses gen AI to watch for emerging problems at fintech partners

American Banker

First Electronic Bank is using technology from Spring Labs to analyze its fintech partners' customer communications and identify problems.

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Maryland gets tough on BNPL

Payments Dive

Two buy now, pay later companies pivoted in offering their services in the state because it insists they must be licensed to provide loans.

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Connect, Create, and Celebrate: Why Jack Henry Connect Is the Must-Attend Event of 2024

Jack Henry

Here’s a sneak peek of Jack Henry Connect 2024! Click to learn how Jack Henry Connect will deliver a unique blend of inspiration, innovation, and fun.

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Chase check fraud not ‘a glitch,’ expert says

BankInovation

Chase customers claimed to have identified a glitch in Chase ATMs during Labor Day weekend, allowing them to deposit false checks and withdraw large sums of cash from accounts potentially without the funds to cover the withdrawals. This past weekend, Chase clients took to TikTok to share “the glitch” in the $3.8 trillion bank’s system. […] The post Chase check fraud not ‘a glitch,’ expert says appeared first on Bank Automation News.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.