Accenture

MAY 15, 2022

Let’s face it: my previous post on workplace culture in banking was a bit gloomy. But the data is unequivocal. Multiple Accenture cross-industry studies have found that, on an industry level, banking struggles more than it should to attract, recruit and retain talent. That would be a major concern at any moment, but it’s particularly…. The post Culture change as the key to success in banking’s future appeared first on Accenture Banking Blog.

Study 450

Study Industry Data 450

Bobsguide

MAY 18, 2022

Financial institutions, central banks, and fintech start-ups alike have been exploring the potential of machine learning in the past few years. However, these advances have until now remained largely in the academic arena. In this workshop, CompatibL’s Executive Chairman and Head of Quant Research, Alexander Sokol, will present a detailed overview of his award-winning models and their real-life applications and provide hands-on examples of how to create a machine learning model for interest rate

Training 146

Training Examples Risk Management Conference 146

Perficient

MAY 17, 2022

John Glen, Economic Secretary to the Treasury of the United Kingdom, delivered the keynote speech at the Innovate Finance Global Summit held in London last month. Glen began his speech by stressing the enormous contributions financial services institutions, particularly “fintech unicorns,” have made to the UK; the UK is the leading European fintech hub and the second leading fintech country in the world (falling only behind the U.S.).

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Innovation cryptocurrency Fintech Bitcoin 493

Payments Dive

MAY 18, 2022

A former CFPB enforcement director told an audience of payments professionals this week that they'd best be prepared for the agency to expand its oversight by way of its markets authority.

Marketing 445

Marketing Payments 445

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It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Accenture

MAY 18, 2022

A version of this piece also appears on Think with Google. How strong is the connection between the CFO and CMO in banking’s C-suite? In this time of incredible change and evolving customer expectations, this partnership is critical for banks’ growth. The pandemic has been a beneficial tipping point for the banking industry as it…. The post How bank CFOs and CMOs can partner to drive growth appeared first on Accenture Banking Blog.

Google 264

Google Industry Customer Experience 264

Perficient

MAY 19, 2022

So far in our 6-part blog series explaining the intricacies of TRACE, we have defined TRACE reporting and detailed the prep work to be done in order to effectively report TRACE transactions. Now, we will review considerations for alternative trading systems, before delving into the details of when and by whom transactions are to be reported in Part 4 of the series.

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System New York Report Compliance 294

Payments Dive

MAY 16, 2022

The COVID-19 pandemic led U.S. consumers to change up their payment habits, but three long-term cash trends have mainly persisted, according to a Federal Reserve Bank report issued this month.

Trends 435

Trends Report US Maine 435

South State Correspondent

MAY 20, 2022

Events in this Cycle Have Happened Fast. With no economic releases today, and no planned Fed appearances, it could be a quiet start to the weekend. Let’s hope. For now, Treasuries are sliding from unchanged to down slightly in price with a rebound in stocks indicated. Whether stocks can hold those opening gains into the close will be another matter altogether.

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Examples Security Marketing 195

Abrigo

MAY 20, 2022

Fraud on Alert for 2022 A review of SAR data , government agenc y releases, a nd fraud findings found these f raud c oncerns and trends to wat ch in 2022. Would you like other articles like this in your inbox? Takeaway 1 An Abrigo review of SAR data, government agency releases, and fraud findings revealed fraud trends to watch for. Takeaway 2 The survey topics included fraud prevention tools, frustrations with tools, and what enhancements users would like to see.

Trends 195

Trends Fraud Training Survey 195

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Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Analysis

Perficient

MAY 17, 2022

It really is a mixed up, muddled up, shook up world. It seems like everyone in 2021 took out a loan on a new car, even though we all knew supplies were low and demand was high. As the Financial Times pointed out : “Americans went shopping for cars in a big way during the pandemic. Auto-loan originations in the U.S. hit a record $734bn in 2021, according to data from the Federal Reserve Bank of New York.

Strategy 294

Strategy Customer Experience Study Technology 294

Payments Dive

MAY 17, 2022

The wealthiest U.S. consumers are eager to open their wallets again, especially for travel, though there is one possible caveat, predicts Visa's chief economist.

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South State Correspondent

MAY 18, 2022

In two recent articles, we reviewed the banking industry’s deposit behavior with regard to cost of funding earning assets (COF) ( HERE ), and we compared how community banks’ COF behaves relative to national banks in a rising interest rate cycle ( HERE ). We demonstrated that the average community bank’s COF is highly correlated to short-term interest rates (mid 90’s correlation coefficient), but every bank’s COF will vary based on how management can optimize depos

Community Bank 195

Community Bank Community Analysis Industry 195

CFPB Monitor

MAY 16, 2022

The CFPB recently issued its annual fair lending report covering its fair lending activity in 2021. . In the report’s discussion of its risk-based approach for prioritizing fair lending supervisory and enforcement activity, the CFPB indicates that much of its enforcement and supervision efforts were focused on advancing its priorities of advancing racial and economic equity and promoting economic recovery related to the COVID-19 pandemic.

Lending 148

Lending Report Memphis Tennessee 148

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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

Lending

Perficient

MAY 16, 2022

It’s hard to believe we are more than halfway through our blog series on commerce for the insurance industry. Reflecting on opportunities to improve commerce in the insurance industry and find ways to positively impact this industry with new opportunities with my colleague Beth Duerr has been exciting. . Now we’re focusing on internal commitment. We’ve already spoken about the need for a strategic vision and in-depth understanding of your customer, but how ready is your organization to embrace

Strategy 294

Strategy How To Industry Marketing 294

Payments Dive

MAY 16, 2022

"I’ve been disappointed to see how the payments industry is constantly looking for ways to profit off of small businesses in sneaky ways," says Copper CEO Dickson Chu.

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Operations Industry Payments 370

South State Correspondent

MAY 18, 2022

If your bank truly wants to be known for service, the very first step is to get your problem resolution process right. When it comes to problem resolution, the two metrics that matter the most are the number of interactions required to solve the problem and the time it takes to solve the problem. The less number of touches you have and the faster you can solve the problem, the higher your post-resolution customer satisfaction.

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social media Training Customer Experience Community Bank 195

SWBC's LenderHub

MAY 16, 2022

Last Week. It was a terrible, horrible, no-good week as nearly every asset class (save the USD against any other currency) took its turn to get pummeled. The combination of inflation and growth concerns thrashed stocks and just about all fixed income products spread off U.S. Treasuries.

Marketing 147

Marketing Capital 147

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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

Operations

Bobsguide

MAY 18, 2022

CompatibL, a leading provider of risk management solutions and professional services for the financial industry, has been named the winner of the Best Risk Management Platform Award in the sixth annual FinTech Breakthrough Awards program for its innovative CompatibL Cloud Platform. James Johnson, Managing Director of FinTech Breakthrough, says: “Risk management continues to evolve rapidly, and financial institutions, derivatives dealers, central bank, asset managers, investment management compan

Fintech 147

Fintech Risk Management Analytics Software 147

Payments Dive

MAY 20, 2022

Instead of collecting fees from retailers to move merchandise from their shelves, Zilch is linking with brands like Sephora and Nike to lure consumers looking to finance their purchases through installment payments.

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US Branding Retail Payments 243

South State Correspondent

MAY 18, 2022

Powell’s Tough Talk Continues. We mentioned on Monday investors were going to be looking for clues both for how the economy is reacting to the early rounds of rate hikes, and also additional clues as to the path of those rate hikes. The market and Fed Chair Powell offered up some partial answers to both those questions. In an interview with the WSJ yesterday, Powell made it clear they could and would hike past the neutral rate if it meant still having to deal with inflation pressures.

Marketing 195

Marketing Policies Meeting Data 195

Gonzobanker

MAY 17, 2022

As technology buyers, banking executives need to up their game on tech purchases and technology performance management. “And you may find yourself living in a shotgun shack And you may find yourself in another part of the world And you may find yourself behind the wheel of a large automobile…” -David Byrne. For regional and community banks there has never been a more frustrating time to be a buyer versus a builder of financial technology.

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Technology Regional Community Bank Community 123

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With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

Analysis

Bobsguide

MAY 14, 2022

May 2022 – Prometeia has been included by the European Central Bank in the panel of the highly qualified consulting companies that will be involved in the assistance to On-Site Inspections (OSIs) and Internal Model Investigations (IMIs) of Significant Institutions under the direct supervision of the Single Supervisory Mechanism (SSM). Selected partners will deliver independent assessments and provide additional perspectives in specified areas that could be included in assessing the Banks’ risks

Compliance 145

Compliance Risk Management Analysis Maine 145

Payments Dive

MAY 19, 2022

The chain plans to open locations on Long Island and in the Garden State, expanding its use of the cashierless payment technology and hiring "hundreds" of workers.

Technology 243

Technology Payments 243

South State Correspondent

MAY 16, 2022

Looking for Clues. Treasuries are starting the week tentatively in the green as they await more Fed speak and a look at April retail sales and housing activity. With the rise in rates and, of course, inflation the market will be looking for any sign of buckling by consumers. As far as Fed speak, there will be at least 10 officials opining on policy during the week, including Chair Powell tomorrow afternoon.

Policies 195

Policies Retail Course Meeting 195

ATM Marketplace

MAY 20, 2022

For banks and credit unions, ATM outsourcing is a go-to solution for many of the issues recent changes have brought to the financial institution arena. Here are three ways ATM outsourcing can help your institution overcome the challenges you are facing today.

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ATM 110

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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