Sat.Jun 11, 2022 - Fri.Jun 17, 2022

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Why money in the metaverse is a huge opportunity for banks

Accenture

You can divide the history of money into five epochs, with each creating a new paradigm for the exchange of value. We are about to enter the next one—and it might just mean that the idea of money will come full circle. Direct exchange of the goods being traded is the oldest form of value…. The post Why money in the metaverse is a huge opportunity for banks appeared first on Accenture Banking Blog.

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4 ways to enable technology resiliency at banks

BankInovation

Rapidly scaling technology can foster innovation at the bank level, but it can also create operational risks — from data breaches and environmental failures to other unexpected events. Central to guarding against such threats is cultivating resiliency in bank infrastructure architecture and development. Following are four best practices for enabling operational technical resiliency: Practice failure […].

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Card fees: the price hike nobody is talking about

Payments Dive

"The Visa-Mastercard duopoly controls about 80% of the market share, allowing them to raise fees indiscriminately and with no formidable opposition," contends Doug Kantor, general counsel for the National Association of Convenience Stores.

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A Tumultuous Week Comes to a Close

South State Correspondent

A Tumultuous Week Comes to a Close. We mentioned on Monday to tighten your seat belt as it could be a wild ride this week and that prediction certainly came true. The peculiar thing, however, is that with all the volatility this week has brought, the 10yr Treasury is practically back where it started the week. The current yield sits at 3.21% compared to 3.16% when the week opened.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Banks plot new ways to win the scramble for talent

Accenture

Ask any school-leaver what profession they want to enter, and banking is unlikely to appear on their short-list. The banking industry has an image problem among job-seekers. And it’s worsening an increasingly severe shortage of talent. The scramble for talent is one of the Accenture Banking Top 10 Trends for 2022. Banking executives in Europe…. The post Banks plot new ways to win the scramble for talent appeared first on Accenture Banking Blog.

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Startup Metropolis snags $167M to scale

Payments Dive

Metropolis Technologies, which uses computer vision and machine learning for parking payments, plans to use the funding to scale, aiming to hire 500 workers by the end of the year.

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Treasuries Finally Find a Bid

South State Correspondent

Treasuries Finally Find a Bid. On Fed Day, Treasuries are finally finding a bid as news that the ECB convened an emergency meeting added a flight-to-safety bid into the Treasury market. The ECB is worried that some of its peripheral members are seeing yield spreads significantly widen as they prepare to hike rates and that could threaten financial stability.

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Bank earnings call highlights: Q1 2022

Accenture

Credit card receivables & purchase volume YoY growth: 1Q22 Click/tap on image to enlarge. 1 Average Receivables in Billions. Note: Citi inclusive of both Branded and Retail Services. AXP is Revolving only. SYF A/R is Retail Card, NCL is total company. Earnings call commentary Growth “Spending growth was led by the acceleration of volumes from….

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CFPB issues order terminating Upstart no-action letter

CFPB Monitor

The CFPB issued an order last week terminating the no-action letter issued to Upstart Network, Inc. on November 30, 2020 for a 36-month term (NAL). The NAL was essentially a renewal of the no-action letter issued to Upstart in September 2017, which was the first no-action letter issued by the CFPB. The NAL was issued in connection with Upstart’s automated model for making underwriting and pricing decisions on applications by consumers for unsecured, closed-end loans.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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PayPal strives to improve checkout

Payments Dive

The company aims to improve the checkout experience for both merchants and consumers, with new services being tested this year, CEO Dan Schulman said.

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Fed Delivers a 75bps Rate Hike

South State Correspondent

Fed Delivers a 75bps Rate Hike. The Fed relented to market pressure and raised the overnight fed funds target rate 75bps to 1.50% – 1.75%. The stronger-than-expected May CPI Report has kept financial markets under pressure since its release last Friday and the Fed acknowledged that pressure with the need to move in larger increments in its rate-hiking campaign.

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Market Commentary: Week of June 13, 2022

SWBC's LenderHub

Last Week. Last week marked the market’s final confirmation that corrosive inflation is out of the barn with the Fed hopelessly behind trying to play catch-up. The choice for the Fed now is to either stay the course with relatively measured policy tightening and accept the potential for continued growth in inflation or attack inflation with more aggressive tightening and send the economy into a deep recession.

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Banks Need to Close the Personalization Gap

Gonzobanker

Challengers are picking off bank customers with macro-personalization. It’s hard to pin down exactly when the term “personalization” entered the business lexicon, but the 1993 book, The One to One Future: Building Relationships One Customer at a Time , by Don Peppers and Martha Rogers, certainly helped launch the term’s popularity. If you thought, however, that after 28 years, banks had perfected the art of personalization, you’d be wrong.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Tipalti spearheads digitization in middle market

Payments Dive

B2B fintech Tipalti aims to scoop up some additional businesses as startups struggle with a slowdown in equity funding.

Marketing 259
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Treasury Yields Reach Highest in a Decade

South State Correspondent

Treasury Yields Reach Highest in a Decade. The May CPI Report continues to reverberate around the world, and in its wake are Treasury yields not seen in over a decade. Investors are betting the Fed will either not be able to contain inflation anytime soon, or that if they do it will necessitate a hard economic landing in the form of a recession. The 10-yr yield is currently 3.27%, a new cycle high eclipsing the 3.21% touched briefly in May, and it’s also the highest 10yr yield since May 2011.

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How AI can empower greater innovation

ATM Marketplace

While the use of artificial intelligence has grown throughout several industries in recent years, there is still a great deal of mystery and the "fear of the unknown" surrounding AI. Panelists at the ICX Summit addressed this topic head on.

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What did we learn from working from home during Covid?

BankUnderground

Lena Anayi, John Lewis and Misa Tanaka. Since the onset of Covid-19, firms and workers have adopted and adapted to new working arrangements, which involved some workers primarily or exclusively working from home (WFH). What lessons – if any – can be drawn from this experience to inform future of work? A previous blog post examined how WFH might affect productivity.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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PayPal expands BNPL payment options

Payments Dive

PayPal is making a bigger move into buy now-pay later financing as competitors in that arena multiply. It will now offer a new monthly payment plan targeted at bigger purchases.

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Samsung Pay, a pioneering mobile wallet, gets a makeover

American Banker

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PayPal extends buy-now, pay-later push with installment loans

BankInovation

PayPal Holdings Inc. is pushing deeper into the rapidly expanding “buy now, pay later” arena by offering installment loans for larger purchases. Consumers will be able to make monthly payments on purchases of $199 to $10,000 for as long as two years, PayPal said in a statement. Annual percentage rates on the loans could reach […].

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Bank group accused of exploiting loopholes and ‘greenwashing’ in climate pledge

TheGuardian

‘Net zero’ global alliance of financial institutions, begun at Cop26, can still invest in coal and other fossil fuels Banks that have signed up to a global climate pledge, led by Mark Carney , a former governor of the Bank of England, can still invest unlimited amounts in coal mining and coal power, despite promises to tighten the rules on their lending.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Payments startups still gaining value, for now

Payments Dive

Payments companies “led the pack in valuation increases” and had the biggest average increase in valuation, according to S&P Global Market Intelligence.

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ATM servicing: Handling issues while saving money

ATM Marketplace

When an ATM is down, a bank or retailer will have to deal with an upset and likely angry customer. At the same time, repairing ATMs can be an expensive endeavor. How do banks and retailers solve these issues?

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Bank of America to upgrade client communication in digital app

BankInovation

Bank of America is looking to upgrade its client communications after auto loans are approved as the bank continues to lean on its digital capabilities and more consumers apply for loans through online channels. The upgrade is expected within the next year and comes on the heels of a chat support feature in the bank’s […].

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Victims of one of UK’s biggest banking frauds ‘to be offered £3m compensation’

TheGuardian

HBOS, now part of Lloyds Banking Group, was involved in major fraud at its Reading branch in early 2000s Victims of one of Britain’s biggest banking frauds will each be offered £3m compensation packages, according to a source familiar with the proposed deal expected to be announced later this week. Halifax Bank of Scotland (HBOS) – which is now part of Lloyds Banking Group – was involved in a major fraud at its Reading branch in the early 2000s.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.