Sat.Jun 18, 2022 - Fri.Jun 24, 2022

article thumbnail

Top 15 banks reveal secrets of digital success

Accenture

The top 15 global banking giants are generating their combined revenues and profits at a pace that’s well ahead of the average performance of their smaller competitors. What’s more, these big “winning banks” are harnessing their vast investments in digital technologies to help accelerate their growth. The success of these global giants provides valuable lessons….

article thumbnail

Use This Framework for Better Bank Innovation

South State Correspondent

Every bank wants to be “innovative,” but the truth is innovation is difficult. Add to that a bank’s resource constraints, compliance demands, budget goals, legacy IT infrastructure and talent gaps, and innovation for a bank is extremely difficult. When it comes to bank innovation, it pays to have a methodology in which to think about product design and improvement.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

PayPal changes up its pricing

Payments Dive

In a move that could increase or decrease charges for merchants, the company said it aims to better distinguish between personal and commercial payments on its system.

System 435
article thumbnail

“Try-‘N-Buy” Kore.ai’s AI Chatbot To See How It Can Enhance Your Bank’s Customer Experience

Perficient

Whether asking Siri to direct you to the nearest McDonald’s or inquiring about the weather to Alexa so you can decide whether to wear a jacket, many have grown accustomed to chatting with virtual assistants powered by artificial intelligence and machine learning to gather the information they seek. Given the convenience and intuition of such sophisticated virtual assistants, they have proved to be especially useful in enhancing customer service and the overall customer experience.

article thumbnail

Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

article thumbnail

New ESG laws will force big changes on banks

Accenture

Banks in Europe need to prepare for the biggest set of regulatory changes since the aftermath of the 2008 global financial crisis. They’ll soon have to comply with sweeping sustainability rules drafted by national governments and financial services regulators. The impact of the proposed sustainability requirements will be one of the major forces shaping the….

National 470

More Trending

article thumbnail

EVO Payments finds deals harder to come by, CEO says

Payments Dive

EVO Payments has grown over the past decade through dozens of acquisitions, but it’s not so eager to buy now.

Payments 317
article thumbnail

The Fed’s ELE Tool for CECL: What It Is and Isn’t

Abrigo

New Fed Tool: ELE for 2023 CECL implementation The Federal Reserve's new Expected Loss Estimator, or ELE, tool for CECL is a spreadsheet-based option for smaller financial institutions to implement the current expected credit loss standard. You might also like these webinars especially for 2023 CECL adopters: "CECL Streamlined." WATCH. Takeaway 1 The ELE tool for CECL from the Fed is aimed at reducing the operational burden of implementation ahead of the 2023 deadline. .

Tools 195
article thumbnail

How to manage risk for a successful implementation

Accenture

The technology behind lending systems has advanced significantly in recent years, and commercial banks are keen to take advantage of those advances and improve their processes to unlock the value that modern systems can provide. Over the past five years, a majority of large banks have either replaced their servicing system or are considering an…. The post How to manage risk for a successful implementation appeared first on Accenture Banking Blog.

How To 465
article thumbnail

How To Prepare For The Risk of Stagflation in Banking

South State Correspondent

We recently posted an article ( HERE ) about how the Federal Reserve is bursting the everything bubble, and this will cause pain for some banks in the form of interest rate, credit, and liquidity risk. One of the likely outcomes of this tightening cycle is stagflation, which will cause cash flow constraints for borrowers and create credit risk for banks.

How To 195
article thumbnail

Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

article thumbnail

Friendly fraud: How should fintechs view the risks?

Payments Dive

With friendly fraud, fintechs don’t always consider the whole picture when it comes to fraudulent disputes.

Fraud 284
article thumbnail

Summary: What cloud success looks like for one of Asia’s largest banks

Cisco

Financial institutions need to place cloud at the center of their corporate IT transformation strategy. Cloud is where technologies are converging, and products and solutions are being innovated. Whether public, private, hybrid or multi-cloud, financial institutions go with different cloud strategies that make sense for their organization. As such, central IT needs to play these three key roles in this transformation decision and implementation for financial institutions: Support the branch ba

Strategy 149
article thumbnail

The three key areas of fintech acquisition success

Accenture

For the past five years, banks have transformed by, in part, focusing on bank-to-bank mergers. However, the surge in banking M&A will shift from traditional acquisitions as banks clamor for disruptive technology and differentiated client experiences to defend profit pools that are under attack. In a soon-to-be-published study of banking and payments M&A and private….

Fintech 338
article thumbnail

How to Combat the Great Resignation 2022 | FinTalk

Jack Henry

“It’s never been harder to hire and retain the right people,” Holly Novak, Chief People Officer at Jack Henry, recently said about the “Great Resignation.”. According to the U.S. Bureau of Labor Statistics , a record number of people voluntarily left their jobs in 2021, and the 11.3 million job openings in February 2022 remained near all-time highs.

How To 148
article thumbnail

It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

article thumbnail

Alviere sets sights on Europe, Latam expansion

Payments Dive

Embedded payments player Alviere has raised money from Silicon Valley Bank to support expansion in Europe and Latin America, following the hiring of a pack of new executives.

America 243
article thumbnail

CFPB issues request for information on relationship banking and customer service

CFPB Monitor

The CFPB has issued a request for information (RFI) that seeks comments from the public “on what customer service obstacles consumers face in the banking market, and specifically what information would be helpful for consumers to obtain from depository institutions pursuant to section 1034(c) of the Consumer Financial Protection Act.“ Section 1034(c) requires depository institutions subject to CFPB supervision (i.e. those with more than $10 billion in assets) to provide timely responses to cons

Policies 148
article thumbnail

Six steps to help banks reach net-zero

Accenture

It’s fantastic that banks are taking the lead in the fight against climate change. Over 50 banks from across the world have pledged to reach net-zero carbon emissions by 2050. And many more are set to follow. Banks can become stewards of the global economic transformation that’s protecting the future of our planet. But…. The post Six steps to help banks reach net-zero appeared first on Accenture Banking Blog.

274
274
article thumbnail

5 Things My Father Taught Me About Money

BankBazaar

Learning how to manage finances is a lifelong process. Here are five dad-approved tips to help you manage your money better! Let’s face it, financial advice from fathers is usually beneficial. My grandfather had seven sons, the third of whom was my father. Obviously, growing up in such a large family was not easy. My grandparents, on the other hand, did an excellent job of preparing seven young boys for life. . ?

How To 147
article thumbnail

Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

article thumbnail

BNPL faces tough economic challenges

Payments Dive

Evidence suggests that BNPL borrowers are increasingly having trouble paying off their loans, based on a report from one analyst who follows the U.S. buy now-pay later provider Affirm.

Report 243
article thumbnail

Bank Customer Experience panel examines metrics for banking success

ATM Marketplace

Financial institutions often ask whether they can get a good return on investment from branches. However, one key issue is that banks may not be measuring what is really important: return on customer experience. A panel, "The Importance of Measuring What Matters," at the upcoming Bank Customer Experience Summit, tackles the issue head on.

article thumbnail

Booming entrepreneurship during the Covid-19 pandemic

BankUnderground

Saleem Bahaj, Sophie Piton and Anthony Savagar. Recessions typically discourage entrepreneurs from starting new businesses. During the Great Recession, a ‘generation’ of start-ups went missing which contributed to a slow recovery in employment. Two years after the pandemic started, evidence for the UK suggests a very different story: the pandemic inspired many entrepreneurs to start new businesses and this supported the recovery in employment.

Policies 120
article thumbnail

UK mortgage lenders told they can scrap affordability rule for buyers

TheGuardian

Bank of England feels other measures will play stronger role in guarding against household debt Lenders will no longer have to check whether homeowners could afford mortgage payments at higher interest rates after the Bank of England ditched a rule originally designed to avoid another 2007-style credit crunch. The rule, introduced in 2014, was intended to make sure borrowers did not take on more debt than they could afford, and potentially “amplify” an economic downturn and put financial stabili

Payments 101
article thumbnail

How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

article thumbnail

Mastercard shareholders reject ghost guns proposal

Payments Dive

A shareholder who is also a state official and candidate for Congress urged the card giant’s board to issue a report related to untraceable guns, but the proposal didn’t win enough support to pass at the company’s annual meeting Tuesday.

Meeting 243
article thumbnail

How to make Bitcoin ATMs more user friendly

ATM Marketplace

Recently ATM Marketplace published a series on the experience of purchasing and selling bitcoin at a variety of Bitcoin ATMs. While the experience was interesting, there is room for improvement when it comes to the user experience at Bitcoin ATMs. Here are a few tips to make Bitcoin ATMs more user friendly.

ATM 118
article thumbnail

FDIC to reinstate analysis of underbanked households in survey

American Banker

article thumbnail

Bitcoin could stay below $69,000 peak for two years, says Binance boss

TheGuardian

Changpeng Zhao says people would have been happy with current $20,000 value four years ago Bitcoin could stay below its historical high of $69,000 for the next two years after the latest digital asset market rout , according to the chief executive of the world’s largest cryptocurrency exchange. Changpeng Zhao, founder and chief executive of Binance, said people would have been “very happy” four years ago had they been told that bitcoin would be trading at $20,000 in 2022.

Bitcoin 98
article thumbnail

The 2024 Lenders Guide to Automating the Complex Loan

Download the latest edition of GoDocs' "The Lender's Guide to Automating the Complex Loan." This comprehensive guide offers financial institutions valuable insights into document automation for complex commercial loans. It unpacks the intricacies of complex loans and showcases how an automation platform like GoDocs — the leading commercial loan closing platform — delivers impressive benefits and ROI to any FI.