Sat.Aug 03, 2024 - Fri.Aug 09, 2024

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JPMorgan fires up biometric payments processing

Payments Dive

The biggest U.S. bank is piloting payments processing for biometric transactions, with plans to use it at the hamburger chain Whataburger, which lets customers pay with a face scan.

Payments 488
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How To Use Account Analysis Effectively (Part 1)

South State Correspondent

Data analytics combined with artificial intelligence is changing the strategy and tactics around account analysis and the analyzed checking account (which we will call a “transaction account”). In this two-part series, we want to explore the history, structure, and role of account analysis in Part 1 and then some insights and tactics on increasing bank profitability while benefiting the commercial customer.

Analysis 195
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How to detect counterfeit checks

Abrigo

The basics of counterfeit check detection for banks and credit unions Check fraud is surging and technology advances aren't helping. Are traditional methods of detection enough to protect your financial institution from losses? You might also like this webinar, "Tackling operational risks: Strategies for check fraud and ransomware prevention" register Takeaway 1 Financial fraud is becoming more sophisticated in today's world, and counterfeit checks and duplicate check deposits are significan

How To 195
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Unlocking the Power of Azure Integration Services for the Financial Services Industry

Perficient

In today’s rapidly evolving digital landscape, financial services organizations are increasingly relying on cutting-edge technologies to stay competitive and deliver exceptional services to their clients. Microsoft’s Azure Integration Services , a suite of tools designed to seamlessly connect applications, data, and processes, is emerging as a game-changer for the financial services industry.

Industry 467
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How Unify Turned Month-End Mayhem Into a Growth Party With Automation!

By ditching paper and manual checklists, UNIFY embraced ART’s cloud-based solution for seamless automation. The robust dashboards, exception reports, and completion date reports allowed the team to easily track progress and resolve bottlenecks. ART’s flexible access for auditors ensured tight deadlines were met effortlessly. With competitive pricing and a rapid setup, ART cut costs and minimized disruptions, enabling UNIFY’s team to concentrate on high-impact tasks.

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ICX Summit: CX leaders offer up retail customer experience predictions

ATM Marketplace

Top retail and brand leaders will share executive predictions when it comes to improving the customer experience at the upcoming ICX Summit happening Sept. 9-11 in Charlotte, North Carolina.

More Trending

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A Case Study for Building Commercial Relationships

South State Correspondent

If your bank is interested in baking more profitable commercial relationships – those customers with multiple bank products, where the bank holds over 50% of bank wallet, provides long-term sticky banking services and recognizes over 20% return on equity (ROE) – then the case study described in this article will be of interest to you. We highlight how a community bank won a commercial real estate (CRE) mortgage against multiple competitors, solidifying an existing relationship, extending term t

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‘MapQuest Mode’ Is Blocking the Rewards of Commercial Loan Origination Systems

Gonzobanker

The good news: 5 key steps can get banks and credit unions on the road to recovery. In my younger days (think post-cave drawing but pre-smartphone), my friends and I used MapQuest for navigation. Does anyone remember MapQuest? Once we fed our destination into the website on our PC, we had to print the turn-by-turn directions plus the map on paper! Compared to today’s smartphone apps, the MapQuest website was seriously clunky.

System 133
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Truist lands Wells Fargo tech leader as CIO

BankInovation

Truist is tapping Wells Fargo CIO of Consumer Technology Steve Hagerman to fill its chief information officer role. Hagerman was the “right person at the right time for our enterprise technology team,” a Truist spokesperson told Bank Automation News, noting that selecting a new CIO was a “thorough process.

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US credit card balances climb to $1.14 trillion

Payments Dive

Consumer credit card debt delinquencies are also on the rise, particularly among younger consumers, according to a New York Federal Reserve report.

Cards 434
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The 2024 Lenders Guide to Automating the Complex Loan

Download the latest edition of GoDocs' "The Lender's Guide to Automating the Complex Loan." This comprehensive guide offers financial institutions valuable insights into document automation for complex commercial loans. It unpacks the intricacies of complex loans and showcases how an automation platform like GoDocs — the leading commercial loan closing platform — delivers impressive benefits and ROI to any FI.

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Central bank balance sheet policies and the market for reserves

BankUnderground

Michael Kumhof and Mauricio Salgado-Moreno While ‘unconventional’ balance-sheet policies like quantitative easing (QE) and quantitative tightening (QT) appear to have been successful, it is difficult to separate their macroeconomic and financial stability implications from those of other polices. Hence, in a recent paper , we develop a theoretical framework, focusing on the central bank’s liabilities, that sheds light on these implications.

Policies 112
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USDA discrimination payments are targets for check fraud

ABA Community Banking

Treasury checks are among criminals’ favorite targets because generally banks must provide the money before they can learn if the check is not valid or stolen, and it has been reported that they are actively targeting the USDA checks. The post USDA discrimination payments are targets for check fraud appeared first on ABA Banking Journal.

Fraud 105
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Outpace Your Competition: Strategic SMB and Commercial Banking Tactics

Jack Henry

The Jack Henry™ 2024 Strategy Benchmark reveals the escalating competition among SMB and commercial enterprises, underscoring the potential consequences for unprepared financial institutions that fall behind.

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FedNow ‘could lower fees’ in future, analyst reports

Payments Dive

The Federal Reserve instant payments system may cut fees after it attracts more financial institutions, or in the face of competition, a Wolfe Research analyst said, citing a FedNow official.

Report 397
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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Barclays becomes first UK bank to lift cap on bonuses

TheGuardian

Memo to staff reveals dropping of restriction, allowing payouts worth up to 10 times bankers’ salaries Barclays has become the first UK bank to formally lift the cap on bankers’ bonuses originally imposed by the EU, opening the door for staff to receive 10 times their salaries in payouts. The announcement was made through an internal memo to staff on Thursday, four months after shareholders at Barclays’ AGM approved the move to drop the measure, which previously limited bonuses to two times bank

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The Purr-suit Of Happiness: How Cats Can Boost Your Mental Health And Finances

BankBazaar

Does the pursuit of happiness feel as elusive as a cat chasing a laser pointer? Discover how your feline friend can be your secret weapon for both mental and financial well-being. From stress relief to savvy saving, this purr-fect guide will transform your life, one cat nap at a time. Let’s face it, life can be a real ball of yarn sometimes. Between work stress, financial worries and the never-ending quest for the perfect avocado toast recipe, it’s easy to feel overwhelmed.

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Bank buyers ramp up in July, raise expectations for more M&A

American Banker

The pace of deal activity in 2024 is ahead of a year earlier, thanks in large part to summer momentum and a spate of all-stock deals. But an early August market rout created a new hurdle for dealmaking in the second half of the year.

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JPMorgan threatens to sue CFPB over Zelle

Payments Dive

The bank flagged government inquiries over its handling of P2P disputes in May, and said Friday it would consider litigation if the agency issues an enforcement action.

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3 Ways Managed Device Services Help Community Banks Cut Costs

Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se

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Strategies to Navigate Lending Changes With Agility

Jack Henry

Dive into the Jack Henry™ 2024 Strategy Benchmark to unlock key strategies for navigating today’s dynamic lending landscape and boosting your loan portfolio.

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How to deploy, manage an ITM

ATM Marketplace

Today's episode of the Bank Customer Experience Summit podcast takes a deep dive into ITM strategy.

How To 107
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AI use in customer service faces legal challenges that could hit banks

American Banker

Air Canada was penalized for misinformation generated by its chatbot; Patagonia has been accused of letting a vendor's AI model listen to and analyze customer service conversations without consent. These cases have parallels in banking, where many institutions use AI-based chatbots and contact center software.

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Shift4 strives to become ‘SpaceX of payments’

Payments Dive

Recent acquisitions and an expanded roster of clients that includes several sports teams are intended to help Shift4 dominate the payments space, the CEO said.

Payments 397
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Auditpalooza: Rocking the Month-End Close Audit

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

A good, fast, clean audit leads to a happy work life. Join us in this one-hour webinar, where we share the best ways to prepare and conduct your audit process to maximize audit satisfaction and minimize administrative time in month-end close and financial reporting. Learning objectives: This course objective is to review leading practices to maximize audit success.

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Big UK banks need to do more to be ready for potential failure, says Bank of England

TheGuardian

BoE warns lenders including Barclays and Standard Chartered in effort to prevent social media-driven runs Business live – latest updates The Bank of England has told big UK banks including Barclays and Standard Chartered that they need to improve their preparations for a potential failure as it pushes banks to rapidly assess their financial position to prevent social media speculation sparking consumer panic.

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Advanced ATM features: 5 to include

ATM Marketplace

Here are five advanced ATM features that you should include.

ATM 118
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Bank allies say FDIC brokered deposit plan reflects outdated thinking

American Banker

Industry experts argue that the Federal Deposit Insurance Corp.'s recent brokered deposit proposal, which would expand the classification of brokered deposits and reverse key elements of a 2020 rule, reflects outdated thinking and may discourage banks from holding such deposits.

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Capital One-Discover antitrust concerns may be overblown

Payments Dive

Capital One’s proposed acquisition of the smaller Discover seems “too small to be a core antitrust concern,” said Barry Barnett, an antitrust lawyer.

Capital 363
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5 Things Lenders Need to Know About Portfolio Loans & Their Documentation

Discover the key benefits of portfolio loans and learn how to streamline your lending process with our infographic, "5 Things Lenders Need to Know About Portfolio Loans & Their Documentation." Find out how portfolio loans can maximize borrower potential by consolidating multiple properties under a single loan, reducing paperwork, and lowering closing costs.