ATM Marketplace

OCTOBER 1, 2022

Clinton Cheng, VP, global head of Visa/PLUS ATM Network, took a deep dive into banking during the closing keynote at the Bank Customer Experience Summit.

ATM 112

ATM Customer Experience 112

Accenture

OCTOBER 4, 2022

There have been impressive technological advances in banking systems in recent years. But banks can’t just purchase new software and expect it to magically improve their business—the product is only the beginning. Careful implementation and a culture of innovation and true transformation are needed to make the most of any investment in replaced or upgraded….

Innovation 222

Innovation Software System Technology 222

Abrigo

OCTOBER 4, 2022

Financial institutions must plan to take advantage of rising rates. Several factors make this rising-rate environment different, so strong asset/liability management is critical for increased earnings. You might also like this checklist, "6 Reasons to update your core deposit analysis." DOWNLOAD . Takeaway 1 Banks and credit unions can increase earnings in a rising-rate environment with careful asset/liability management.

Strategy 195

Strategy eBook Security Management 195

Payments Dive

OCTOBER 3, 2022

Open banking has revolutionized financial transactions. Here’s a real-time look into the industry.

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Industry 221

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Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Perficient

OCTOBER 7, 2022

Hurricane Ian slammed into Florida’s gulf coast and Georgetown, South Carolina, on September 28, leaving countless businesses and homes — if not wholly destroyed — drowned with flood water and without power. The Insurance Information Institute, an industry-funded research group, estimates that Ian has caused at least $30 billion in damage. Now that the storm has passed, residents are scrambling to assess damages to their homes and businesses and, if insured, begin the claims processes with their

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Community South Carolina America Groups 275

Abrigo

OCTOBER 5, 2022

Automation of the construction loan administration process Software automation allows for standardization of this specialized loan administration process and drives efficiency. You might also like this webinar, "How to manage a high-performing construction loan portfolio." WATCH. Takeaway 1 Standardizing the construction loan administration process is a key step in having a consistently successful lending process and minimizing risk.

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Lending Software Management Data 195

Payments Dive

OCTOBER 5, 2022

The Block-owned buy now-pay later provider is growing beyond its “pay in 4” plans by adding a financing option for pricier purchases.

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South State Correspondent

OCTOBER 5, 2022

Treasuries Rethink a Fed Pivot. Treasury yields are higher this morning as investors rethink the probabilities of a Fed pivot anytime soon. While the UK backed off from its inflation-inducing fiscal plan, the central bank of Australia hiked rates by 25bps when 50bps was expected, and the flight-to-safety trade around Credit Suisse Bank all aided the argument for a possible Fed pivot, there was enough push back in Fed speeches to dim the odds of a near-term pivot.

Marketing 195

Marketing Report Survey Data 195

Bobsguide

OCTOBER 5, 2022

Intix is proud to launch xCOMPLY to help financial institutions deal with compliance operations more efficiently. Regulatory requirements are becoming more and more complex, and financial institutions know that access to transaction data has become a must. However, the evolution of the regulatory landscape means that transparency on the business context of transactions has become vital. xCOMPLY achieves this by helping financial institutions to know their transaction (KYT) in a holistic and deep

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Compliance Data Operations Strategy 167

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Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Independent Banker

OCTOBER 1, 2022

As digital crime evolves, cyber insurance could be part of the solution. We explore how it can protect banks against financial losses and provide resources in the event of a cyber attack. By Beth Mattson-Teig. Big organizations like Microsoft, Colonial Pipeline and the Red Cross have notably been hit by cybercrime, but in this case, smaller doesn’t necessarily mean safer.

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Montana Policies Resources FDIC 152

Payments Dive

OCTOBER 4, 2022

In a 6-1 vote, the Federal Reserve finalized a debit card processing rule that underscores a requirement that multiple card networks be available for routing transactions, including online.

Cards 459

Cards Online 459

South State Correspondent

OCTOBER 4, 2022

While we believe in “Wowing” your customers as a concept, we don’t believe in it as a strategic focus as a bank. The idea is too challenging to execute. However, we do believe that every banker should understand what “customer delight” (we will use interchangeably with “wowing”) quantitatively looks like so delight can be operationalized.

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How To Customer Experience Examples social media 195

CFPB Monitor

OCTOBER 7, 2022

For forward Federal Housing Administration (FHA) insured purchase mortgage loans made to first-time homebuyers, the U.S. Department of Housing and Urban Development (HUD) recently announced in Mortgagee Letter 2022-17 the consideration of positive rental history in FHA’s Technology Open to Approved Lenders (TOTAL) Mortgage Scorecard. Positive rental history may be considered in TOTAL scoring events that occur on or after October 30, 2022, for loans with case numbers assigned on or after Septemb

Payments 148

Payments Management Technology Company 148

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Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

Lending

Independent Banker

OCTOBER 1, 2022

Community banks are at a critical juncture when it comes to cybersecurity. ICBA has extensive knowledge, expertise and education you can tap into to help you chart the path ahead. By Charles Potts, ICBA. Every year, ICBA surveys the industry and its members to identify their top concerns as part of its innovation strategy. Without fail, cybersecurity ranks among the top three, making it a clear priority for our organization.

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Innovation Community Bank Training Community 139

Payments Dive

OCTOBER 7, 2022

“Unfortunately, the business-to-business market lags behind its B2C counterpart and is only just beginning to embrace embedded finance,” writes Melio COO Tomer Barel.

Payments 397

Payments Marketing 397

South State Correspondent

OCTOBER 4, 2022

The Federal Reserve Open Market Committee (FOMC) has raised short-term interest rates by 3.00% in the six months between March and September. The market is now forecasting an additional 1.25% in hikes by year’s end, with the next move coming on November 3rd. Many borrowers and market participants have been surprised by the speed of these increases.

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How To Marketing Examples Community 195

CFPB Monitor

OCTOBER 4, 2022

The Justice Department announced that it has entered into an agreement with Lakeland Bank to settle the DOJ’s claims that Lakeland engaged in unlawful redlining in the Newark, New Jersey metropolitan area. The DOJ’s lawsuit against Lakeland, filed in a New Jersey federal district court, is part of the DOJ’s nationwide “ Combating Redlining Initiative ” launched in October 2021.

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New Jersey Lending Community National 147

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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

Cards

Independent Banker

OCTOBER 1, 2022

Financial fraud and cyber attacks aren’t a one-age-fits-all scenario. By identifying the preferred banking and spending habits of different generations, scammers can tailor how they reach their targets. We look at community banks’ options for fighting this type of crime. By Katie Kuehner-Hebert. Fraudsters will find ways to attack as many people as possible in as many different ways, but often their methods are different depending on a person’s age.

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Fraud social media Millennials Examples 133

Payments Dive

OCTOBER 6, 2022

The card behemoth said it’s observing an increase in in-person fraud now that U.S. consumers are returning to their pre-pandemic shopping habits.

Fraud 438

Fraud Cards 438

South State Correspondent

OCTOBER 3, 2022

The Week Opens with Treasuries in Rally Mode. The week opens with Treasuries rallying on a combination of flight-to-safety and talk that yield highs for this cycle may be in place. Since touching 4% last Wednesday the 10yr yield has fallen to 3.68% this morning, up more than a point in price. The flight-to-safety component revolves around rumors that Credit Suisse Bank is facing capital concerns.

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Survey Trends Michigan Marketing 195

CFPB Monitor

OCTOBER 4, 2022

Last week, the CFPB issued a “ Student Loan Servicing Special Edition ” of Supervisory Highlights. In this blog post, we highlight a stealth expansion of supervisory jurisdiction and focus on the CFPB’s findings in two key areas: Transcript withholding policies at institutional lenders (e.g. for-profit colleges that make private loans directly to student); and Administration by servicers of Public Service Loan Forgiveness (PSLF), Income-Driven Repayment (IDR), and Teacher Loan Forgiveness (TLF)

Policies 146

Policies Compliance Payments Training 146

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With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

Analysis

Independent Banker

OCTOBER 1, 2022

Photo by Chris Williams. “While there’s no cyber or data security silver bullet, by bringing the theoretical into a true banking environment, we can begin to establish action plans that speak to real-world attacks.”. Cyber and data security have long been areas of emphasis for community banks, but in today’s escalating digital environment, that focus has grown.

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Exercises Community Bank Community Resources 126

Payments Dive

OCTOBER 4, 2022

The senator pushed to bolster a key CFPB rule after releasing a report tallying claims of fraud and scams on the P2P platform submitted by Truist, PNC, U.S. Bank and Bank of America.

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Report America Fraud 367

Bobsguide

OCTOBER 7, 2022

Helen Cook joins Finastra as Chief People Officer. London, UK – October 6, 2022 – Finastra today announced the appointment of Helen Cook as Chief People Officer. In her role she takes global responsibility for the people organization and advancing the company’s aspiration to be the most inclusive and diverse employer in the Fintech industry. She is particularly passionate about building a curious and well-tooled workforce, supporting employees to develop skills that keep them relevant, eng

Leadership 122

Leadership Software Resources Lending 122

Cisco

OCTOBER 4, 2022

The Federal Financial Institutions Evaluation Council (FFIEC) is a governmental body that provides interagency regulatory guidance for financial institutions. This provides a consistent framework for different regulatory bodies, and applies to the OCC, Federal Reserve, CSRB, and others. In June 2021, following large cyber attacks on the United States and the resulting Executive order on Cyber security, the FFIEC released the largest update in guidance in over a decade to help financial auditors

Operations 118

Operations Software Risk Management Management 118

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Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se

Community Bank