ATM Marketplace

OCTOBER 1, 2022

Clinton Cheng, VP, global head of Visa/PLUS ATM Network, took a deep dive into banking during the closing keynote at the Bank Customer Experience Summit.

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ATM Customer Experience 113

Accenture

OCTOBER 4, 2022

There have been impressive technological advances in banking systems in recent years. But banks can’t just purchase new software and expect it to magically improve their business—the product is only the beginning. Careful implementation and a culture of innovation and true transformation are needed to make the most of any investment in replaced or upgraded….

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Innovation Software System Technology 222

Abrigo

OCTOBER 4, 2022

Financial institutions must plan to take advantage of rising rates. Several factors make this rising-rate environment different, so strong asset/liability management is critical for increased earnings. You might also like this checklist, "6 Reasons to update your core deposit analysis." DOWNLOAD . Takeaway 1 Banks and credit unions can increase earnings in a rising-rate environment with careful asset/liability management.

Strategy 195

Strategy eBook Security Management 195

Independent Banker

OCTOBER 1, 2022

Shielding sensitive customer information from prying eyes remains a chronic industry challenge. But as the prevalence of security breaches grows, so do the opportunities for community banks to position themselves as guardians of their customers’ personal data through compliance, technology and relationship building. By Katie Kuehner-Hebert. Data privacy and security is a hot topic and is only getting hotter.

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Data How To Community Bank California 91

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It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

Groups

Payments Dive

OCTOBER 3, 2022

Open banking has revolutionized financial transactions. Here’s a real-time look into the industry.

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Industry 221

Perficient

OCTOBER 7, 2022

Hurricane Ian slammed into Florida’s gulf coast and Georgetown, South Carolina, on September 28, leaving countless businesses and homes — if not wholly destroyed — drowned with flood water and without power. The Insurance Information Institute, an industry-funded research group, estimates that Ian has caused at least $30 billion in damage. Now that the storm has passed, residents are scrambling to assess damages to their homes and businesses and, if insured, begin the claims processes with their

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Community South Carolina America Groups 275

Abrigo

OCTOBER 5, 2022

Automation of the construction loan administration process Software automation allows for standardization of this specialized loan administration process and drives efficiency. You might also like this webinar, "How to manage a high-performing construction loan portfolio." WATCH. Takeaway 1 Standardizing the construction loan administration process is a key step in having a consistently successful lending process and minimizing risk.

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Lending Software Management Data 195

Payments Dive

OCTOBER 5, 2022

The Block-owned buy now-pay later provider is growing beyond its “pay in 4” plans by adding a financing option for pricier purchases.

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South State Correspondent

OCTOBER 5, 2022

Treasuries Rethink a Fed Pivot. Treasury yields are higher this morning as investors rethink the probabilities of a Fed pivot anytime soon. While the UK backed off from its inflation-inducing fiscal plan, the central bank of Australia hiked rates by 25bps when 50bps was expected, and the flight-to-safety trade around Credit Suisse Bank all aided the argument for a possible Fed pivot, there was enough push back in Fed speeches to dim the odds of a near-term pivot.

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Marketing Report Survey Data 195

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Analysis

Bobsguide

OCTOBER 5, 2022

Intix is proud to launch xCOMPLY to help financial institutions deal with compliance operations more efficiently. Regulatory requirements are becoming more and more complex, and financial institutions know that access to transaction data has become a must. However, the evolution of the regulatory landscape means that transparency on the business context of transactions has become vital. xCOMPLY achieves this by helping financial institutions to know their transaction (KYT) in a holistic and deep

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Compliance Data Operations Strategy 167

Independent Banker

OCTOBER 1, 2022

As digital crime evolves, cyber insurance could be part of the solution. We explore how it can protect banks against financial losses and provide resources in the event of a cyber attack. By Beth Mattson-Teig. Big organizations like Microsoft, Colonial Pipeline and the Red Cross have notably been hit by cybercrime, but in this case, smaller doesn’t necessarily mean safer.

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Montana Policies Resources FDIC 152

Payments Dive

OCTOBER 4, 2022

In a 6-1 vote, the Federal Reserve finalized a debit card processing rule that underscores a requirement that multiple card networks be available for routing transactions, including online.

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Cards Online 459

South State Correspondent

OCTOBER 4, 2022

While we believe in “Wowing” your customers as a concept, we don’t believe in it as a strategic focus as a bank. The idea is too challenging to execute. However, we do believe that every banker should understand what “customer delight” (we will use interchangeably with “wowing”) quantitatively looks like so delight can be operationalized.

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How To Customer Experience Examples social media 195

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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

Lending

CFPB Monitor

OCTOBER 7, 2022

For forward Federal Housing Administration (FHA) insured purchase mortgage loans made to first-time homebuyers, the U.S. Department of Housing and Urban Development (HUD) recently announced in Mortgagee Letter 2022-17 the consideration of positive rental history in FHA’s Technology Open to Approved Lenders (TOTAL) Mortgage Scorecard. Positive rental history may be considered in TOTAL scoring events that occur on or after October 30, 2022, for loans with case numbers assigned on or after Septemb

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Payments Management Technology Company 148

Independent Banker

OCTOBER 1, 2022

Community banks are at a critical juncture when it comes to cybersecurity. ICBA has extensive knowledge, expertise and education you can tap into to help you chart the path ahead. By Charles Potts, ICBA. Every year, ICBA surveys the industry and its members to identify their top concerns as part of its innovation strategy. Without fail, cybersecurity ranks among the top three, making it a clear priority for our organization.

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Innovation Community Bank Training Community 139

Payments Dive

OCTOBER 4, 2022

The payments processor’s new Carat point-of-sale offering aims to help big businesses optimize transaction data.

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Data Payments 448

South State Correspondent

OCTOBER 4, 2022

The Federal Reserve Open Market Committee (FOMC) has raised short-term interest rates by 3.00% in the six months between March and September. The market is now forecasting an additional 1.25% in hikes by year’s end, with the next move coming on November 3rd. Many borrowers and market participants have been surprised by the speed of these increases.

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How To Marketing Examples Community 195

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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

Operations

CFPB Monitor

OCTOBER 4, 2022

The Justice Department announced that it has entered into an agreement with Lakeland Bank to settle the DOJ’s claims that Lakeland engaged in unlawful redlining in the Newark, New Jersey metropolitan area. The DOJ’s lawsuit against Lakeland, filed in a New Jersey federal district court, is part of the DOJ’s nationwide “ Combating Redlining Initiative ” launched in October 2021.

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Independent Banker

OCTOBER 1, 2022

Financial fraud and cyber attacks aren’t a one-age-fits-all scenario. By identifying the preferred banking and spending habits of different generations, scammers can tailor how they reach their targets. We look at community banks’ options for fighting this type of crime. By Katie Kuehner-Hebert. Fraudsters will find ways to attack as many people as possible in as many different ways, but often their methods are different depending on a person’s age.

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Fraud social media Millennials Examples 133

Payments Dive

OCTOBER 6, 2022

The card behemoth said it’s observing an increase in in-person fraud now that U.S. consumers are returning to their pre-pandemic shopping habits.

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Fraud Cards 438

South State Correspondent

OCTOBER 3, 2022

The Week Opens with Treasuries in Rally Mode. The week opens with Treasuries rallying on a combination of flight-to-safety and talk that yield highs for this cycle may be in place. Since touching 4% last Wednesday the 10yr yield has fallen to 3.68% this morning, up more than a point in price. The flight-to-safety component revolves around rumors that Credit Suisse Bank is facing capital concerns.

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Survey Trends Michigan Marketing 195

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With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

Analysis

CFPB Monitor

OCTOBER 4, 2022

Last week, the CFPB issued a “ Student Loan Servicing Special Edition ” of Supervisory Highlights. In this blog post, we highlight a stealth expansion of supervisory jurisdiction and focus on the CFPB’s findings in two key areas: Transcript withholding policies at institutional lenders (e.g. for-profit colleges that make private loans directly to student); and Administration by servicers of Public Service Loan Forgiveness (PSLF), Income-Driven Repayment (IDR), and Teacher Loan Forgiveness (TLF)

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Policies Compliance Payments Training 146

Independent Banker

OCTOBER 1, 2022

Photo by Chris Williams. “While there’s no cyber or data security silver bullet, by bringing the theoretical into a true banking environment, we can begin to establish action plans that speak to real-world attacks.”. Cyber and data security have long been areas of emphasis for community banks, but in today’s escalating digital environment, that focus has grown.

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Exercises Community Bank Community Resources 126

Payments Dive

OCTOBER 7, 2022

“Unfortunately, the business-to-business market lags behind its B2C counterpart and is only just beginning to embrace embedded finance,” writes Melio COO Tomer Barel.

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Payments Marketing 397

Bobsguide

OCTOBER 7, 2022

Helen Cook joins Finastra as Chief People Officer. London, UK – October 6, 2022 – Finastra today announced the appointment of Helen Cook as Chief People Officer. In her role she takes global responsibility for the people organization and advancing the company’s aspiration to be the most inclusive and diverse employer in the Fintech industry. She is particularly passionate about building a curious and well-tooled workforce, supporting employees to develop skills that keep them relevant, eng

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Leadership Software Resources Lending 122

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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