Sat.Sep 02, 2023 - Fri.Sep 08, 2023

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One big idea to turn payments fraud from risk to opportunity

Accenture

While unfortunate, the rising tide of fraud is not necessarily surprising. Financial criminals have been targeting digital transactions for over three decades. As technology has evolved, so have their tactics.   The dial-up world of the 1990s was a golden age for credit card telephone fraud schemes. The smartphone explosion along with other digital devices and… The post One big idea to turn payments fraud from risk to opportunity appeared first on Accenture Banking Blog.

Fraud 398
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U.S. Regulators to Bank Boards: “Debt is Good”

Perficient

Just before Labor Day, the federal banking regulators – The Office of the Comptroller of the Currency (OCC), the Board of Governors of the Federal Reserve System (Fed), and the Federal Deposit Insurance Corporation (FDIC) – labored to issue a proposed rule for comment that would require require certain financial institutions to issue and maintain outstanding a minimum amount of long-term debt (LTD).

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5 Critical lender dashboards & reports for credit leaders

Abrigo

Adapt to a dynamic banking environment with real-time lending & credit data Lender dashboards and reports showing the lending pipeline, pricing trends, emerging risks, workflow bottlenecks, etc. help financial institutions adapt quickly to trends. You might also like this on-demand webinar, "Identifying emerging CRE risks." WATCH NOW Takeaway 1 Financial institutions create a competitive advantage when they are informed about critical factors affecting loan growth.

Report 195
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How banks and credit unions are serving the growing Latino market

American Banker

As the Latino population in the U.S. expands, so does the business case for banks and credit unions that want to tailor services for this audience.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Behavioral Deposit Pricing – Optimizing the Three-Package Offer

South State Correspondent

We have discussed the importance of bundling or packaging deposit account services to speed up customer choices, increase profitability, and enhance deposit performance. However, many banks still offer just two choices, whereas if they offered three, they would increase profitability. In this article, we examine how behavioral deposit pricing works and how to use it to your bank’s advantage.

Marketing 195

More Trending

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Bank Customer Experience Summit registration closing

ATM Marketplace

The Bank Customer Experience Summit, held jointly with the Interactive Customer Experience Summit from Sept. 11 to 13 in Charlotte, North Carolina, will focus this year on customer experience trends across multiple industries. Online registration for the joint event closes this week on Sept. 8.

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ACH fraud: Lessons for AML programs from a recent court case

Abrigo

Court case: Credit union held liable for ACH fraud losses A construction company argued the financial institution "failed to establish a reasonable routine" for monitoring suspicious activity alerts tied to ACH. Learn strong approaches to identifying, evaluating, and reporting suspicious activity in this BSA Guidebook Download now Takeaway 1 A credit union was recently found liable for fraudulent ACH transactions totaling $559,000.

Fraud 221
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Loan Performance Analysis – Hedged vs. Unhedged Loans

South State Correspondent

We analyzed the loan performance (return on equity, loan yield, fee income, and loan size) of hedged borrowings in a large group of community banks and compared this to the community bank industry averages. We conclude that loan-level hedging offers community banks a strong competitive advantage in the current interest rate and competitive commercial loan and deposit environment.

Analysis 195
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Food for Thought: A Policy on Credit Exceptions

Abrigo

When and how to cite credit exceptions A policy on credit exceptions can address many factors that can lead financial institutions to diverge from loan policy and miss signs of potential trouble. You might also like these on-demand webinars on tackling common credit risk questions. WATCH Takeaway 1 Credit exceptions should be an indicator of risky behavior but are too frequently cited without real merit.

Policies 195
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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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CFPB takes aim at Apple, Google tap-to-pay tech

Payments Dive

“Regulations imposed by Big Tech firms have a big impact on whether consumers and businesses can make payments using third-party apps,” CFPB Director Rohit Chopra said in a Thursday press release.

Google 459
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Amendments to Ohio’s Administrative Rules Relating to Residential Mortgage Lending

CFPB Monitor

The Ohio Department of Commerce, Division of Financial Institutions is amending the rules that implement the state’s Residential Mortgage Lending Act. The Division is seeking preliminary feedback on the administrative rules, which are codified in the Ohio Administrative Code Chapter 1301:8-7, as they undergo a five-year rule review. Proposed updates will ensure the rules reflect amendments that were made to the Act in 2021.

Lending 148
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Profit margins and firm price growth: evidence from the Decision Maker Panel

BankUnderground

Ivan Yotzov, Philip Bunn, Nicholas Bloom, Paul Mizen and Gregory Thwaites Inflation in 2023 remains elevated across many advanced economies. Existing studies have considered the contribution of profits to persistently high inflation in the US , euro area and UK. To add to this debate, we recently asked firms in the Decision Maker Panel about their profit margins over the past year and their expectations for the year ahead.

Trends 126
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Reg CC: Funds availability requirements and fraud

Abrigo

How to comply with both Reg CC and fraud requirements Read about the rules outlined by Reg CC, the circumstances that allow exceptions, and what to do when your financial institution suspects fraud. Learn strong approaches to identifying, evaluating, and reporting suspicious activity in this BSA Guidebook Download now Takeaway 1 Reg CC requirements can sometimes feel at odds with anti-fraud efforts, especially because check fraud is such a problem.

Fraud 195
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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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X nabs Rhode Island, Mississippi money licenses

Payments Dive

The new licenses are aimed at advancing Elon Musk's campaign to expand the social media company formerly known as Twitter into the payments business.

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Twitter ‘unfit’ for banking over alleged complicity in Saudi rights abuses

TheGuardian

Lawyers for family say Saudi government took brother’s data in breach and ‘arrested, tortured, and imprisoned’ him and others The company formerly known as Twitter is “unfit” to hold banking licenses because of its alleged “intentional complicity” with human rights violations in Saudi Arabia and treatment of users’ personal data, according to an open letter sent to federal and state banking regulators that was signed by a law firm representing a Saudi victim’s family.

US 111
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The Journey to Mastery: The Chief Appraiser’s Path

Realwired Appraisal Management Blog

What makes a Chief Appraiser great? Mastery and success don’t come from the monumental moments but from the diligent, everyday tasks. The path to greatness is paved by consistent effort, patience and commitment. Joshua Medcalf’s Chop Wood Carry Water highlights the goal of how to fall in love with the process of becoming great.

How To 105
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Check fraud detection tips for AML professionals

Abrigo

Takeaway 1 Check fraud detection is a critical component of AML programs because it is one type of fraud that continues to trend upward in financial institutions. Takeaway 2 According to the FBI, reported losses from check fraud total $1 8 billion annually. AML professionals must constantly monitor for ways this could affect their customers or members.

Fraud 195
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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Toast CEO resigns

Payments Dive

Chris Comparato, who has been CEO since 2015, told the restaurant payments company’s board on Friday that he’ll exit his leadership posts on Jan. 1.

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Two years and £45m of taxpayer cash: the steady launch of state bank UKIB

TheGuardian

Leeds-based bank may finally be in position to support regional development and net zero climate ambitions It is not every day that the former boss of HSBC is found trudging through the mud of a Cornish mining site. But this was a special occasion. On an overcast day in early August, John Flint, now head of the UK Infrastructure Bank (UKIB), descended on Trelavour Downs in black wellies and a hi-vis jacket, alongside the Treasury minister Andrew Griffith, to mark the government-owned bank’s £24m

Regional 108
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Report on the ABA Committee on Consumer Financial Services Program Regarding the Supreme Court Case Poised to Eliminate Chevron Judicial Deference Framework

CFPB Monitor

Yesterday, I moderated a live and virtual program at the American Bar Association Business Law Section 2023 Fall Meeting in Chicago. The program was entitled: “U.S. Supreme Court to Revisit Chevron Deference: What the SCOTUS Decision Could Mean for CFPB, FTC and Federal Banking Agency Regulations.” My co-panelists were Professor Jonathan S.

Chicago 88
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DNB’s chatbot has 83% accuracy rate

BankInovation

LONDON — DNB’s internal chatbot fielded more than 2.1 million queries last year and boasts an 83% accuracy rate.

How To 117
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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JPMorgan Chase revs up payments lab hiring

Payments Dive

The bank is venturing further into fintech and payments for new product development at its lab in Greece.

Payments 448
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Curtailing the Flight of the Contact Center Agent

SWBC's LenderHub

Maintaining a high standard of service has never been more important for financial institutions, and contact centers play a pivotal role in this ecosystem, often being the first point of contact for members. However, the increasingly high attrition rate within contact centers presents a pressing challenge.

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CFPB files opposition to preliminary injunction motion of plaintiffs in Kentucky lawsuit challenging CFPB’s small business lending rule

CFPB Monitor

The CFPB has filed its opposition to the motion for a preliminary injunction filed by the plaintiffs in the Kentucky federal court lawsuit challenging the CFPB’s final small business lending rule (Rule). The plaintiffs in the Kentucky lawsuit are the Kentucky Bankers Association and several Kentucky banks. The Kentucky plaintiffs chose to file a separate lawsuit rather than intervene in the lawsuit pending in a Texas federal district court challenging the Rule filed by the American Bankers Asso

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HSBC and NatWest cut mortgage rates again as rivals tipped to follow

TheGuardian

Decision will ease some pressure on UK homebuyers and people seeking remortgage deals HSBC and NatWest have announced a fresh round of mortgage rate cuts and Britain’s remaining large lenders are expected to follow suit in a move that will ease some of the pressure on hard-pressed Britons. HSBC said it was cutting rates across many of its new fixed products – including some of its first-time buyer, home mover and remortgage deals – with effect from Tuesday, when full details of the reductions wi

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3 Ways Managed Device Services Help Community Banks Cut Costs

Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se