Sat.Mar 09, 2024 - Fri.Mar 15, 2024

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From cybersecurity to failed mergers, 5 challenges facing banks and credit unions

American Banker

Bank of America, Citi and Navy Federal are among banks and credit unions to recently manage through unforeseen challenges.

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Winning the War for Deposits: Strategies to Drive Real Growth

The Financial Brand

This article Winning the War for Deposits: Strategies to Drive Real Growth appeared first on The Financial Brand. Q&A: Kasasa's Ryan Walker on using rewards checking to attract low-cost core deposits and boost engagement without relying on rate shoppers. This article Winning the War for Deposits: Strategies to Drive Real Growth appeared first on The Financial Brand.

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Customer retention in banking: A proactive guide

Abrigo

Strengthening customer relationships with tangible value and personal touch Customer retention in banking can be challenging for community financial institutions. Follow this guide for strategies to stay competitive. You might also like this SMB Lending Insights report for banks and credit unions Download report Takeaway 1 Banks need to implement customer retention strategies to keep their valuable customers, not just attract new ones.

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AI's next big step for banking is data processing: First Internet Bank CEO discusses

ATM Marketplace

First Internet Bank CEO David Becker believes that banks should take a "forward looking approach" with AI, especially in the area of data processing.

Data 124
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Banking apps fall short on fraud protections: report

Payments Dive

Consumer Reports Senior Director Delicia Hand said preventing fraud and scams is "crucial" for traditional and digital banks alike, as more of their customers use their mobile apps.

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Why Credit Unions Are Primed to Revolutionize Financial Services in the U.S.

The Financial Brand

This article Why Credit Unions Are Primed to Revolutionize Financial Services in the U.S. appeared first on The Financial Brand. Younger consumers are ready to become credit union customers, if the industry leans into its strengths, powered by digital technology. This article Why Credit Unions Are Primed to Revolutionize Financial Services in the U.S. appeared first on The Financial Brand.

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How Loan Term Drives Profitability

South State Correspondent

In a previous article ( HERE ), we discussed several factors that drive loan and bank profitability. We covered in detail how and why community banks can increase loan size to improve return on assets (ROA) /return on equity (ROE). In this article, we will consider how and why loan term is a significant driver of profitability for community banks and what community banks can do to improve performance.

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Solve This Problem with Your Strategic Horizon

South State Correspondent

When it comes to bank planning, your strategic horizon has a huge influence on your success. Recently, we published a piece urging banks to set their strategic planning horizon out longer ( HERE ). We were inundated with questions and opinions. Our overarching point was that banks underperform, in part, because their strategic planning time horizon is too short.

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CRE loan distress: Spot the symptoms, diagnose, and treat problem loans

Abrigo

How to respond to CRE loan distress Use these tips for banks and credit unions to identify and handle commercial real estate loans that are showing signs of being problem CRE credits. Would you like other articles like this in your inbox? Takeaway 1 Engaging the bank or credit union loan workout team or an outside expert can help restore CRE loans in distress or mitigate their impact.

Strategy 221
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Visa spends ‘billions’ battling cybersecurity threats

Payments Dive

“We are all in an arms race to protect this ecosystem, to protect the network,” Visa CEO Ryan McInerney said at an investor conference last week.

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Insurance Claim Contact Center Collaboration – Digital Customer Experience Then and Now

Cisco

Think of how much digital channels and the contact center have evolved.

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New money, old money

BankUnderground

David Rule and Iain de Weymarn Technologies such as distributed ledgers create the possibility of new forms of digital money, whether privately-issued ‘stable coins’, tokenised commercial bank deposits, or central bank digital currencies. Authorities are considering a world where digital money circulates alongside existing forms of money. In the past, the nature of money has often changed.

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Protecting an ATM's hardware, software by slowing down criminals

ATM Marketplace

How can operators delay or frustrate ATM attacks long enough to be effective?

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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CFPB warns of ‘dangers’ on standards for open banking

Payments Dive

“We know dangers exist when more powerful players weaponize industry standards,” Consumer Financial Protection Bureau Director Rohit Chopra said in advance of finalizing an open banking rule later this year.

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The US could be facing a 2008-style financial crisis. Why does Sunak want to copy it?

TheGuardian

The PM’s admiration for Washington’s economic model may backfire amid looming US banking and stock market disasters One of the consistent themes of the Conservative economic narrative is an admiration for the US and its ability to grow quickly. The way it has bounced back from the pandemic and how it has ridden out the impact of Russia’s invasion of Ukraine should serve as a blueprint.

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Mastercard partners with Nexi to support Open Banking in Europe

The Paypers

US-based payment technology corporation Mastercard has partnered with Europe-based paytech Nexi to support Open Banking payments in Europe.

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AI's next big step for banking is dating processing: First Internet Bank CEO discusses

ATM Marketplace

First Internet Bank CEO David Becker believes that banks should take a "forward looking approach" with AI, especially in the area of data processing.

Data 98
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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JPMorgan to launch biometric checkout next year

Payments Dive

The bank’s payments unit plans to engage in more pilots this year before rolling out the checkout service broadly next year, said Prashant Sharma, JPMorgan’s executive director of biometrics and identity solutions.

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One year after SVB collapse, updates on the 5 bank failures of 2023

American Banker

Silicon Valley Bank, Heartland Tri-State and Citizens Bank in Sac City, Iowa, were among bank failures in 2023. What's changed since?

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Labour says it will use state bank to fund female-led businesses

TheGuardian

Exclusive: Shadow City minister Tulip Siddiq to reveal plan for target to end financial exclusion of women Labour plans to set targets for funding female-led businesses through the state-owned British Business Bank and to launch a review of the financial exclusion of women, if it wins the next general election. The initiatives, which will be announced on Monday by the shadow City minister Tulip Siddiq, form part of the party’s financial inclusion agenda, following a review by 10 City grandees ea

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When Data Speaks, Do You Listen? The Power of Data-Driven Storytelling in PR and Marketing

William Mills

In a time where information reigns supreme, the strategic use of proprietary data in PR and marketing is not just an advantage — it's essential. As data-driven storytelling has become a cornerstone for success, PR and marketing professionals must learn how to properly gather, analyze and derive this information to help create stronger messages, bring more credibility, and garner greater media attention for clients.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Klarna’s IPO prospects grab spotlight

Payments Dive

The BNPL provider’s CEO has suggested the company could IPO “quite soon,” but fintech investors expect the market will first want to see a stronger track record of profitability.

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Regulators are taking on nonbanks — a little bit at a time

American Banker

As nonbank entities expand their market share in many traditional banking services and are increasingly intertwined in the banking system, regulators' approach to leveling the playing field has been incremental and situational.

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Metro Bank increases job cuts to 1,000 and ends seven-day branch model

TheGuardian

Lender nearly triples size of cost-cutting plan to £80m after autumn rescue deal Business live – latest updates Metro Bank is cutting 1,000 jobs and ending its trademark seven-day branch model, after nearly tripling the size of its cost-cutting plan after its autumn rescue deal. The lender said on Wednesday that it had expanded an original £30m cost savings plan , first announced in October, to £50m – after axing about 200 more staff than it had initially aimed for – and now planned to slash a f

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Fintech Meetup Stays True to Its Mission: Making Connections

William Mills

We all cherish those networkers with a superpower for connecting people. Now there’s a conference that’s honed in on meeting the need: Fintech Meetup. Here’s our take on the show.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.