Perficient

MAY 15, 2023

Given that 81.5% of Americans are considered “fully banked,” many opportunities exist for financial services institutions to take advantage of the vast amount of customer data they possess. Here are three ways financial services institutions can reap the benefits of a data-driven mindset. 1. Improved Productivity & Efficiency. Institutions that prioritize their data will realize the importance and benefits of optimizing data processes.

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Data Conference New York City New York 275

ABA Community Banking

MAY 18, 2023

The cover story of the latest issue of the ABA Banking Journal features an unprecedentedly transparent look into what happens inside a financial institution during and after a ransomware attack. The post Podcast: The anatomy of a community bank ransomware attack appeared first on ABA Banking Journal.

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Community Bank Community Risk Management Management 52

Abrigo

MAY 19, 2023

Does your loan review system meet regulatory expectations? Read more for specific objectives every loan review system should meet. You might also like this webinar, "Return to basics: Asking the right credit risk questions." WATCH Takeaway 1 Loan review officers must figure out how to adhere to the FDIC’s guidance on loan review and credit risk review systems.

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System Regulation How To Lending 195

South State Correspondent

MAY 15, 2023

Last week we spoke to a $1.2B community bank management team. The CLO was lamenting how he was losing quality loans and deposits to three aggressive national banks in the territory. An example was a $1.95mm owner-occupied CRE loan, where the borrower had multiple operating accounts totaling almost $500k. While this community bank is not aggressively pricing new loans, losing this commercial credit with a substantial deposit relationship was painful.

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National Community Bank Community Examples 195

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It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Payments Dive

MAY 16, 2023

First-quarter credit card balances jumped 17% over the same period last year, according to New York Fed data.

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Cards New York Data 362

Abrigo

MAY 19, 2023

Loan reviewer training and development What might a loan review curriculum look like and how can your financial institution develop good loan reviewers? You might also like this webinar, "Return to basics: Asking the right credit risk questions." WATCH Takeaway 1 Loan review departments often lack funds for training and education, but a shortage of experienced loan reviewers is a challenge for many banks.

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Training Lending Risk Management Guidelines 195

South State Correspondent

MAY 18, 2023

This month, we rolled out “Tate,” our generative AI chatbot driven by ChatGPT that was designed to increase the productivity of our employees and allow us to become familiar with large language models. It’s been two weeks since its introduction, and we have already learned more than we bargained for. As one of the first banks to bring this to production, we break down the seven most important lessons we have learned so far in hopes of making your institution’s path easier.

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US Training Examples Data 195

Payments Dive

MAY 17, 2023

The digital payments company is considering a sale of its Xoom cross-border business, The Information reported, citing an unnamed source.

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Report Payments Company 468

BankUnderground

MAY 19, 2023

Ambrogio Cesa-Bianchi, Federico Di Pace, Aydan Dogan and Alex Haberis The recent steep rise in energy prices led to a rise in the price of energy-intensive tradable goods, with inflationary pressures subsequently broadening into services in many economies. Because services are less traded and have little energy input some have suggested this broadening might indicate inflationary pressures becoming more persistent.

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Policies Analysis Marketing Resources 111

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Analysis

Abrigo

MAY 18, 2023

How to evaluate loan review processes based on their scope and depth A closer look at loan review can help your institution determine what steps to take to please regulators and streamline processes. You might also like this webinar, "Return to basics: Asking the right credit risk questions." WATCH Takeaway 1 Scope and depth are useful evaluation benchmarks for your financial institution's loan review process.

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Lending Training Guidelines Policies 195

ATM Marketplace

MAY 19, 2023

A new ATM jackpotting variant is on the rise in Mexico. How can operators stop it?

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ATM Software Operations 111

Payments Dive

MAY 17, 2023

Global Payments isn’t looking for more acquisitions — except in the B2B space, its outgoing CEO said.

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Payments 273

American Banker

MAY 19, 2023

FDIC 101

FDIC Policies Compliance Regulation 101

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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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CB Insights

MAY 16, 2023

Robinhood ’s Q1’23 earnings paint a grim picture of the profitability and growth challenges that retail investing apps and other fintechs face today: Net losses are compounding Active users are at a fraction of previous peaks Transaction-based revenues are up and down from one quarter to the next but aren’t growing over time This is old news to the public markets, as Robinhood’s market capitalization is down 77% compared to its exit valuation at IPO in July 2021.

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Retail Capital Fintech Marketing 100

FICO

MAY 16, 2023

Home Blog Feed test FICO and Chelsea Football Club to Raise Financial Literacy in U.S. Strategic partnership between Chelsea FC and FICO aims to make a positive impact on the communities where games are played Tue, 05/16/2023 - 18:46 Saxon Shirley by Nikhil Behl Chief Marketing Officer expand_less Back to top Tue, 05/16/2023 - 18:35 Chelsea Football Club today announced a new partnership with FICO, the world’s leading provider of analytics software, solutions and services.

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North Carolina United States social media Illinois 98

Payments Dive

MAY 18, 2023

ACI Worldwide has fired its chief technology officer just as it’s gearing up for the FedNow real-time payments system.

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Technology System Payments 243

ATM Marketplace

MAY 16, 2023

Is traditional banking dead? Or is it transforming? The answer may lie in keeping the traditional touch while integrating innovative technology: like Valley Bank's recent digital signage makeover.

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Innovation Technology 96

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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

Operations

American Banker

MAY 18, 2023

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Fintech Lending 87

FICO

MAY 17, 2023

Home Blog Feed test FICO World 23: Unleashing the Power of FICO Platform Creating next-generation customer experiences Tue, 05/16/2023 - 17:07 Saxon Shirley by Stephanie Covert EVP, Software expand_less Back to top Wed, 05/17/2023 - 16:25 An Engine for Next-generation Customer Experiences FICO World 2023, is an embodiment of the collective vision and dedication of leaders, change agents, and revolutionaries like our clients, who are shaping the future of customer experiences.

Customer Experience 97

Customer Experience Innovation Trends Strategy 97

Payments Dive

MAY 18, 2023

The payments processing and technology company will keep a stake in the Worldpay unit, but take on higher-interest-rate debt.

Technology 243

Technology Payments Company 243

BankInovation

MAY 19, 2023

The banking landscape is in a state of flux. Emerging financial technology companies have built new services and offerings that place the customer experience front and center, providing a flexibility and speed that traditional banking institutions struggle to match.

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Community Bank Regional Community Customer Experience 85

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With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

Analysis

American Banker

MAY 17, 2023

Regulation 86

Regulation Technology 86

The Paypers

MAY 17, 2023

ACI Worldwide has received certification for the FedNow Service, the Federal Reverve’s new instant payments offering, and integrated Corporate One FCU on its Real-Time Payments Cloud.

Payments 85

Payments 85

Payments Dive

MAY 15, 2023

“Regional regulatory bodies must work together on common financial standards that support multilateral payment systems if we are to make progress,” writes one payments professional.

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How To Payments Regional System 243

William Mills

MAY 16, 2023

As the business world becomes more competitive, it is increasingly important to have a unique edge that sets you apart from the competition. In today's media landscape, data is highly valued. The most credible media outlets look to data as a source of objective information that supports their reporting. By providing journalists with valuable data, you increase the likelihood that they will cover your story or interview you as an expert in your field.

Data 79

Data Report 79

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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