Perficient

AUGUST 11, 2020

When the COVID-19 pandemic struck, the reality quickly became apparent that many healthcare organizations were ill-equipped to fight the COVID-19 battle. Healthcare has been stretched to new limits in patient volume, equipment shortages, and the sheer number of calls, emails, and inquiries coming from the patients/members, media, and government. So what has helped healthcare clients most rapidly respond to COVID-19?

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Resources Guidelines Policies Technology 553

Payments Dive

AUGUST 11, 2020

With COVID-19 causing customers to turn up their masked noses to cash, the time is now for mobile payments to take the world by storm.

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Mobile Payments 468

PYMNTS

AUGUST 9, 2020

Google’s transition to SAP Ariba ‘s cloud-based services has a completion date set for Aug. 24 after multiple waves that began last October, according to a press release. The final wave concerns the Asia Pacific region. Last October, U.S. suppliers were switched over, and in May of this year, the rest of North America, Latin America, Europe, the Middle East, and Africa made the jump, the release says.

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South State Correspondent

AUGUST 10, 2020

It is not a question of “if” it is only a question of “when” you will start deploying chat and chat automation at your bank. It should be on your radar screen for several reasons, the first of which is that it will soon be the fastest growing and the most preferred communication channel among your customers. That trend got a boost when Apple announced last week the production release of its Business Chat product.

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It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

Groups

Perficient

AUGUST 10, 2020

Over the last couple of years, Oracle has been incredibly hard at work developing, from the ground up, what many are calling a game changer for Oracle—and its customers. It’s called Clinical One. If your company uses any Oracle Health Sciences applications, you’ve probably already heard a little about Clinical One. You may already have received a demo.

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PYMNTS

AUGUST 13, 2020

Waze, the popular GPS navigation app owned by Google, has introduced contactless payments for ExxonMobil and Shell card holders in the U.S. When drivers pull into participating stations, they will see a notification on Waze prompting their Android or iOS device to securely pay through each company’s app. “Waze is committed to continuing to help businesses leverage innovative technology to adapt, evolve, and engage with customers,” said Andrew Kandel, Waze U.S. country manager, in a statement.

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Accenture

AUGUST 12, 2020

Small to medium-sized enterprises with up to 250 employees—SMEs—are the bedrock of economies worldwide. In the UK alone there are six million of them, collectively employing 17 million people. Until recently they were also a very dynamic segment, achieving strong growth over the past couple of years. But, as we all know, COVID-19 has changed…. The post UK banks can still build trust and revenues with SMEs post-COVID appeared first on Accenture Banking Blog.

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Perficient

AUGUST 10, 2020

Our Charlotte office moved locations to the new WeWork building called Railyard South End, which resides at 1422 S. Tryon St, Suite 300. The South End neighborhood of Charlotte is located just south of Uptown Charlotte and is home to many young professionals attracted by the luxury apartment buildings, offices, restaurants, and breweries. The area has exploded after the Light Rail was built, which provides transportation from South Charlotte to Uptown and on to the University of North Carolina a

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Payments Dive

AUGUST 14, 2020

Fintech, daVinci Payments, has introduced the industry’s first loyalty and acquisition engine, the Payment Accelerator, that can boost customer engagement through texted virtual offers.

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Fintech Payments 307

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Analysis

PYMNTS

AUGUST 10, 2020

Real time is getting ever closer to prime time. But it might not be the Federal Reserve ’s doing. You’d be forgiven for thinking that faster payments might be the purview of the U.S. Federal Reserve, where details (a roadmap, really) of FedNow , the proposed instant payment system, were released earlier this month. But with a 2023-24 timeframe to implementation, the Fed’s efforts will take a while to cross the Rubicon from concept to reality.

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Accenture

AUGUST 13, 2020

In the previous post of this series my colleague Alan McIntyre introduced two strategic pillars, comprising a set of actions that banks can take to increase their advisory trust, help improve customers’ financial well-being and, thus, grow their revenue by an average nine percent over time. The backbone of such purpose-driven banking, we believe, is….

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Perficient

AUGUST 14, 2020

Series Authors: Tom Kiesau , Dr. Sam Bhatia , Paul Griffiths. This series explores the uncomfortable reality that this adaptation will likely span a longer period than the authors believe has been widely expected. Three leading organizations — Salesforce , Perficient , and The Chartis Group — have come together to share bright spots within the healthcare community that can point the way to building the necessary capacity to adapt.

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Payments Source

AUGUST 10, 2020

Financial firms could lose access to data that’s critical to their businesses if Congress passes a privacy bill. To change lawmakers’ minds, they need to show how data in the right hands has the power to improve customers’ lives.

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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

Lending

PYMNTS

AUGUST 13, 2020

With back-end digitization no longer an option for the financial services sector, adoption of cloud infrastructure is a vital — yet often painful — process for financial institutions (FIs), FinTechs and other organizations. The biggest friction points are often traced back to the sheer size of the project. Migrating apps and data from on-premise systems into the cloud can seem an overwhelming task, and indeed, there are many pitfalls and mistakes organizations can make in the process.

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Abrigo

AUGUST 12, 2020

Key Takeaways The coronavirus pandemic has upended financial institutions' long-term business strategies, but now FIs have an opportunity to consider how consolidation can create greater efficiencies and better results – especially in the area of CECL and valuation calculations. FIs must confront misconceptions about relating fair value and CECL, such as the belief that discount rates are the same for fair value and CECL.

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Perficient

AUGUST 10, 2020

Large brands usually have a great offline presence. But does this get carried over online? Would these large brands need to do SEO? In this episode of the?award-winning?Here’s Why digital marketing video series, Eric Enge and John Dietrich explain how SEO is different for larger brands and what the keys to success are. ? ? ?. Don’t miss a single episode of Here’s Why.

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Payments Source

AUGUST 14, 2020

Epic, the maker of Fortnite, is suing Apple and Google for forcing app makers to hand over a 30% cut of their revenue to the tech giants. The grievance against Apple is pretty clear-cut; the attack on Google is more nuanced, and could have major consequences for the payments industry.

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Google Apple Industry Payments 205

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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

Operations

PYMNTS

AUGUST 14, 2020

The relationship between traditional banks and the slate of FinTechs that have arisen over the past decade hasn’t always been one of enthusiastic cooperation. Big banks tended to view FinTechs and their offerings with suspicion — meaning that in the early days, startups often had to beg banks for access to the infrastructure to build it out better. Although it wasn’t easy for either side, the landscape has begun to change, Payoneer ’s General Manager Eyal Moldovan told PYMNTS in a recent convers

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Abrigo

AUGUST 12, 2020

Key Takeaways The coronavirus pandemic has upended financial institutions' long-term business strategies, but now FIs have an opportunity to consider how consolidation can create greater efficiencies and better results – especially in the area of CECL and valuation calculations. FIs must confront misconceptions about relating fair value and CECL, such as the belief that discount rates are the same for fair value and CECL.

Capital 195

Capital System Comparison Strategy 195

Perficient

AUGUST 14, 2020

Perficient takes pride in the work we do as we partner with clients to create exceptional experiences for their end customers and internal teams. We love to use our CX strategy, design, and development expertise to help companies achieve their goals and engage with their customers. Earning outside recognition for the work we do is the cherry on top.

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Payments Source

AUGUST 10, 2020

It took years for NFC payments to gather momentum in the U.S., with merchants initially dragging their heels to enable contactless technology at payment terminals and banks waiting until 2018 to begin the slow rollout of NFC-enabled cards.

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Cards Payments Technology 182

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With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

Analysis

PYMNTS

AUGUST 11, 2020

If you are interested in not just tracking your credit score, but finding ways to boost it, American Express may have the product for you. On Tuesday (Aug. 11), Amex launched Score Goals , an online platform that augments and expands the card company’s established credit score tool, MyCredit Guide. The new offering, which is available to consumers whether or not they are American Express cardholders, “includes a range of information and tools to help them understand their credit score better and

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Tools Management Resources Cards 320

Abrigo

AUGUST 12, 2020

Key Takeaways The coronavirus pandemic has upended financial institutions' long-term business strategies, but now FIs have an opportunity to consider how consolidation can create greater efficiencies and better results – especially in the area of CECL and valuation calculations. FIs must confront misconceptions about relating fair value and CECL, such as the belief that discount rates are the same for fair value and CECL.

Capital 195

Capital System Comparison Strategy 195

Perficient

AUGUST 14, 2020

Teams governance can be overwhelming if you don’t know what you’re doing or new to Teams. I recently spoke at a webinar with Chris Barber in a webinar titled “Teams Governance & Automation.” We discussed the Teams platform and the teams application platform. Teams has arrived at a time where users are ready for a tool that combines the power of communication and collaboration.

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Resources Tools Innovation Community 360

Payments Source

AUGUST 13, 2020

As health-care payments increasingly look like traditional retail payments with various provider-consumer touchpoints, those acquiring hospital and medical clients are also turning to a payment facilitator model to secure contracts.

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Payments Retail Security Industry 178

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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