Perficient

AUGUST 11, 2020

When the COVID-19 pandemic struck, the reality quickly became apparent that many healthcare organizations were ill-equipped to fight the COVID-19 battle. Healthcare has been stretched to new limits in patient volume, equipment shortages, and the sheer number of calls, emails, and inquiries coming from the patients/members, media, and government. So what has helped healthcare clients most rapidly respond to COVID-19?

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Resources Guidelines Policies Technology 553

Payments Dive

AUGUST 13, 2020

Winners of the ICXA Elevate Awards, which recognize outstanding achievement in interactive customer experience, are typically recognized during the annual ICX Summit. But due to the pandemic, this year’s awards ceremony will be held virtually on September 22.

Customer Experience 412

Customer Experience 412

PYMNTS

AUGUST 9, 2020

Google’s transition to SAP Ariba ‘s cloud-based services has a completion date set for Aug. 24 after multiple waves that began last October, according to a press release. The final wave concerns the Asia Pacific region. Last October, U.S. suppliers were switched over, and in May of this year, the rest of North America, Latin America, Europe, the Middle East, and Africa made the jump, the release says.

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Google America Risk Management Regional 362

Payments Source

AUGUST 10, 2020

Financial firms could lose access to data that’s critical to their businesses if Congress passes a privacy bill. To change lawmakers’ minds, they need to show how data in the right hands has the power to improve customers’ lives.

Data 217

Data Fintech 217

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Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

Groups

Perficient

AUGUST 10, 2020

Over the last couple of years, Oracle has been incredibly hard at work developing, from the ground up, what many are calling a game changer for Oracle—and its customers. It’s called Clinical One. If your company uses any Oracle Health Sciences applications, you’ve probably already heard a little about Clinical One. You may already have received a demo.

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Strategy Data System Operations 539

PYMNTS

AUGUST 13, 2020

Waze, the popular GPS navigation app owned by Google, has introduced contactless payments for ExxonMobil and Shell card holders in the U.S. When drivers pull into participating stations, they will see a notification on Waze prompting their Android or iOS device to securely pay through each company’s app. “Waze is committed to continuing to help businesses leverage innovative technology to adapt, evolve, and engage with customers,” said Andrew Kandel, Waze U.S. country manager, in a statement.

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Rhode Island Google Payments Florida 346

Payments Source

AUGUST 14, 2020

Epic, the maker of Fortnite, is suing Apple and Google for forcing app makers to hand over a 30% cut of their revenue to the tech giants. The grievance against Apple is pretty clear-cut; the attack on Google is more nuanced, and could have major consequences for the payments industry.

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Google Apple Industry Payments 205

Perficient

AUGUST 10, 2020

Our Charlotte office moved locations to the new WeWork building called Railyard South End, which resides at 1422 S. Tryon St, Suite 300. The South End neighborhood of Charlotte is located just south of Uptown Charlotte and is home to many young professionals attracted by the luxury apartment buildings, offices, restaurants, and breweries. The area has exploded after the Light Rail was built, which provides transportation from South Charlotte to Uptown and on to the University of North Carolina a

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Charlotte Community North Carolina Meeting 520

Payments Dive

AUGUST 14, 2020

Fintech, daVinci Payments, has introduced the industry’s first loyalty and acquisition engine, the Payment Accelerator, that can boost customer engagement through texted virtual offers.

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Fintech Payments 307

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Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

Community Bank

PYMNTS

AUGUST 10, 2020

Real time is getting ever closer to prime time. But it might not be the Federal Reserve ’s doing. You’d be forgiven for thinking that faster payments might be the purview of the U.S. Federal Reserve, where details (a roadmap, really) of FedNow , the proposed instant payment system, were released earlier this month. But with a 2023-24 timeframe to implementation, the Fed’s efforts will take a while to cross the Rubicon from concept to reality.

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US Payments Maine System 345

Payments Source

AUGUST 10, 2020

It took years for NFC payments to gather momentum in the U.S., with merchants initially dragging their heels to enable contactless technology at payment terminals and banks waiting until 2018 to begin the slow rollout of NFC-enabled cards.

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Cards Payments Technology 182

Perficient

AUGUST 14, 2020

Series Authors: Tom Kiesau , Dr. Sam Bhatia , Paul Griffiths. This series explores the uncomfortable reality that this adaptation will likely span a longer period than the authors believe has been widely expected. Three leading organizations — Salesforce , Perficient , and The Chartis Group — have come together to share bright spots within the healthcare community that can point the way to building the necessary capacity to adapt.

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System Analytics Strategy Guidelines 519

Gonzobanker

AUGUST 11, 2020

OnDeck’s fire sale aside, recent deals at nCino, Black Knight and Ellie Mae are a shot in the arm to a market in need of some good news. 2020 is the wildest downward ride in the market since 1929, which, one would think, is taking its toll on the fintech ecosystem serving banks and credit unions. GonzoBanker mothership Cornerstone Advisors ’ recent stress test of the market estimates that 52% of banks and credit unions under $50 billion in assets will have negative ROA in the coming fourth quart

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Lending Fintech Analytics UX 158

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Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

Lending

PYMNTS

AUGUST 13, 2020

With back-end digitization no longer an option for the financial services sector, adoption of cloud infrastructure is a vital — yet often painful — process for financial institutions (FIs), FinTechs and other organizations. The biggest friction points are often traced back to the sheer size of the project. Migrating apps and data from on-premise systems into the cloud can seem an overwhelming task, and indeed, there are many pitfalls and mistakes organizations can make in the process.

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Payments Data System Resources 333

Payments Source

AUGUST 13, 2020

As health-care payments increasingly look like traditional retail payments with various provider-consumer touchpoints, those acquiring hospital and medical clients are also turning to a payment facilitator model to secure contracts.

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Payments Retail Security Industry 178

Perficient

AUGUST 10, 2020

Large brands usually have a great offline presence. But does this get carried over online? Would these large brands need to do SEO? In this episode of the?award-winning?Here’s Why digital marketing video series, Eric Enge and John Dietrich explain how SEO is different for larger brands and what the keys to success are. ? ? ?. Don’t miss a single episode of Here’s Why.

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Video Branding Tools Google 517

CFPB Monitor

AUGUST 13, 2020

A recently-released Federal Reserve Board article , “The Cost Structure of Consumer Finance Companies and Its Implications for Interest Rates: Evidence from the Federal Reserve Board’s 2015 Survey of Finance Companies,” provides strong support for industry’s position that interest rate caps can be harmful to consumers by limiting the availability of small dollar loans.

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Study Survey National Analysis 148

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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

Cards

PYMNTS

AUGUST 14, 2020

The relationship between traditional banks and the slate of FinTechs that have arisen over the past decade hasn’t always been one of enthusiastic cooperation. Big banks tended to view FinTechs and their offerings with suspicion — meaning that in the early days, startups often had to beg banks for access to the infrastructure to build it out better. Although it wasn’t easy for either side, the landscape has begun to change, Payoneer ’s General Manager Eyal Moldovan told PYMNTS in a recent convers

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Fintech Mobile Examples Google 331

Payments Source

AUGUST 9, 2020

Schools are still figuring out how they will open this fall, with some districts providing online education while others try a hybrid approach of online and in-person instruction. This complicated structure also upends how schools handle fees and payments.

Payments 174

Payments Online 174

Perficient

AUGUST 14, 2020

Perficient takes pride in the work we do as we partner with clients to create exceptional experiences for their end customers and internal teams. We love to use our CX strategy, design, and development expertise to help companies achieve their goals and engage with their customers. Earning outside recognition for the work we do is the cherry on top.

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Michigan Online Strategy Marketing 506

CFPB Monitor

AUGUST 11, 2020

On July 24, 2020, the CFPB announced the issuance of consent orders against Sovereign Lending Group, Inc. (Sovereign) and Prime Choice Funding, Inc. (Prime Choice). The CFPB indicated in their announcement that these consent orders originated from a number of investigations by the CFPB into companies allegedly using deceptive direct mail campaigns to advertise VA guaranteed mortgages.

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Regulation Examples Payments Lending 148

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With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

Analysis

PYMNTS

AUGUST 11, 2020

If you are interested in not just tracking your credit score, but finding ways to boost it, American Express may have the product for you. On Tuesday (Aug. 11), Amex launched Score Goals , an online platform that augments and expands the card company’s established credit score tool, MyCredit Guide. The new offering, which is available to consumers whether or not they are American Express cardholders, “includes a range of information and tools to help them understand their credit score better and

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Tools Management Resources Cards 320

Payments Source

AUGUST 12, 2020

Stripe is expanding its digital payment technology into new industries, and is also welcoming a series of notable executives with backgrounds that are mostly outside merchant technology. But they also have experience with much larger companies, a necessary skill as Stripe tries to grow out of its status as fintech upstart.

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Fintech Industry Technology Payments 165

Perficient

AUGUST 14, 2020

Teams governance can be overwhelming if you don’t know what you’re doing or new to Teams. I recently spoke at a webinar with Chris Barber in a webinar titled “Teams Governance & Automation.” We discussed the Teams platform and the teams application platform. Teams has arrived at a time where users are ready for a tool that combines the power of communication and collaboration.

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Resources Tools Innovation Community 360

BankUnderground

AUGUST 12, 2020

Galina Potjagailo and Maik H. Wolters. Global financial cycles: a long-term affair. Today’s financial system is global: credit and several financial asset classes show booms and busts across countries, sometimes with severe repercussions to the global economy. Yet it is debated to what extent common dynamics rather than domestic cycles lie behind financial fluctuations and whether the impact of global drivers is growing.

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Policies Maine Analysis Marketing 145

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Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se

Community Bank