Jack Henry

MARCH 25, 2021

No, this has nothing to do with the Iran-Contra affair. Now that I have thoroughly dated myself, let’s get into contra accounts. What is a contra, and what do I need to know? I’m glad you asked.

Lending 103

Lending 103

Banking Exchange

MARCH 23, 2021

Payment disputes related to friendly fraud are expected to soar this holiday season due to the pandemic-fueled surge in e-commerce Risk Management Cyberfraud/ID Theft Consumer Compliance Operational Risk Security Online Payments Feature Feature3.

Fraud 78

Fraud Risk Management Compliance Security 78

ATM Marketplace

MARCH 23, 2021

Ruston Miles, founder and advisor of Bluefin Payment Systems takes a long look at how the coronavirus pandemic affected the payments industry and how that changes the future. This will be the first article in ATM Marketplace's series, COVID-19: A look back at a year of change

Payments 113

Payments ATM System Industry 113

Perficient

MARCH 22, 2021

Welcome back! Last time we talked about controlling file downloads of sensitive content by using a session policy in MCAS. This time we’ll take things a step further and show you how to restrict specific activities like cut/copy, paste, and printing! If you are joining us for the first time, I encourage you to check out the first blog for a quick rundown of our scenario.

How To 520

How To Policies Data User Experience 520

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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

Operations

Accenture

MARCH 23, 2021

Payments is a hot topic for middle market banks. In fact, I think payments modernization is the most consequential transformation that they’ll make this decade. With the shadow of an aging payments infrastructure looming large, banks can’t stay on the sidelines. This is an existential issue. Banks that don’t act put their future at risk.…. The post Once-in-a-generation chance for banks in payments appeared first on Accenture Banking Blog.

Payments 508

Payments Marketing 508

Payments Source

MARCH 26, 2021

The country has lots of smartphones, few plastic cards, and it's just starting to get rid of cash. ]].

Innovation 185

Innovation Marketing Cards Online 185

Perficient

MARCH 22, 2021

After a year unlike anyone ever anticipated, I sat down with Perficient’s Vice President of People Andrea Lampert , to learn more about the inspiration behind the work Perficient recently invested in refining our People Promise, a meaningful and aspirational statement that captures the essence of who we are and who we aspire to be. Andrea, thank you for the time today.

Community 520

Community social media US Branding 520

BankBazaar

MARCH 22, 2021

Sometimes, no matter how hard you try, your relationship with money refuses to improve. The answer could lie in your money scripts. Not sure what they are? Read on. Every New Year brings with it the promise of boundless possibilities to turn our lives around. In the run-up to the New Year, we all may have made an effort to spend some quiet time by ourselves, pausing and reflecting on the year gone by and filing notes about what aspects of our lives we may want to improve in the coming year.

Kansas 174

Kansas Meeting US Cards 174

Abrigo

MARCH 24, 2021

Anti-Money Laundering Act of 2020 BSA professionals should prepare for changes as new regulations and guidance from FinCEN unfold. Want more BSA readiness articles sent to your inbox? Takeaway 1 The Anti-Money Laundering Act of 2020 (AMLA) is the first significant change to the Bank Secrecy Act in nearly 20 years. Takeaway 2 While the AMLA is now law, regulations, guidance, and other information still needs to be written.

Regulation 195

Regulation Training Study Policies 195

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Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

Groups

Payments Source

MARCH 25, 2021

Wallex hopes its EURST stablecoin will be transparent and familiar enough to appeal to mainstream payment companies. ]].

cryptocurrency 169

cryptocurrency Payments Company 169

Perficient

MARCH 21, 2021

In this day and age, protecting your organization’s sensitive data has started to become exceedingly difficult. Where remote work has become the new norm, you will likely see many end-users using their own unmanaged devices to access corporate information. With this comes the risk of unmanaged devices sending/sharing sensitive information without the ability to control or monitor these types of activity.

Data 520

Data How To Policies Security 520

Bobsguide

MARCH 23, 2021

A flexible, collaborative and adaptable approach to partnership was behind the success of 2020 bobsguide Best Retail Banking System Implementation award winners Compass Plus and Unibank. Unibank, one of the largest, most innovative and successful retail banks in Azerbaijan, originally teamed up.

Retail 155

Retail Innovation System 155

CFPB Monitor

MARCH 25, 2021

On March 23 , Illinois Governor Pritzker signed into law SB 1792 , which contains the Predatory Loan Prevention Act (the “Act”). The new law became effective immediately upon signing notwithstanding the authority it gives the Illinois Secretary of Financial and Professional Regulation to adopt rules “consistent with [the] Act.”. The Act extends the 36% “all-in” Military Annual Percentage Rate (MAPR) finance charge cap of the federal Military Lending Act (MLA) to “any person or entity that offer

Illinois 148

Illinois Lending Retail Analysis 148

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Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

Lending

Payments Source

MARCH 22, 2021

In-person branch use will continue, but retail banks should nonetheless double down on building intuitive, easy-to-use mobile experiences that drive customer satisfaction and brand loyalty ]].

Retail 168

Retail Mobile Branding Fintech 168

Perficient

MARCH 25, 2021

Scott Albahary, Perficient’s financial services chief strategist, and I recently spoke with the Western Bankers Association about using empathy and personalization strategies to improve debt collection and recoveries. If you get a chance, listen to the short episode. But, if you can’t, here are the key points Scott and I make: Banks responded generously to support their customers’ debt hardship needs through the pandemic, but programs are ending.

Tools 493

Tools Technology Strategy Branding 493

SWBC's LenderHub

MARCH 23, 2021

But I hold up my hand, I'm just trying make you understand, Lord, you know, everybody tells Lil' Junior "Somebody hoodooed the hoodoo man." – Junior Wells “The Hoodoo Man Blues”.

Capital 147

Capital Marketing 147

TheGuardian

MARCH 21, 2021

Former prime minister said to have sent multiple messages to chancellor to access funds for doomed lender New questions are being raised over David Cameron’s attempts to lobby government on behalf of doomed lender Greensill Capital, after he reportedly contacted the chancellor’s private phone in hopes of securing special access to hundreds of thousands of pounds of emergency Covid loans.

Report 145

Report Capital Security 145

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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

Cards

Payments Source

MARCH 23, 2021

Decentralized finance, in tandem with financial institutions, could create a more efficient, convenient, wider-reaching, and more secure experience than traditional finance alone, says FISPAN's Clayton Weir. ]].

Security 165

Security Digital Banking Fintech Mobile 165

Perficient

MARCH 23, 2021

This study is a comprehensive review of mobile versus desktop usage on the web. In this year’s study, we compare 2019 and 2020 traffic patterns in the U.S. and globally. We also include tablet usage stats. The data in this study was pulled from Google Analytics’ Benchmarking feature , which provides aggregated industry data from companies who share their data.

Mobile 421

Mobile Study Community Industry 421

SWBC's LenderHub

MARCH 22, 2021

Last Week: Rate traders’ disappointment with the Fed dominated the week. On Wednesday, the FOMC statement and Chairman Powell’s press conference drove home two points. The first is that the Fed considers inflationary pressures on the horizon as the economy opens up and recovers from the pandemic to be transitory.

Marketing 147

Marketing Conference Capital 147

Gonzobanker

MARCH 24, 2021

A new customer digital experience that doesn’t deliver long-term results won’t matter in the long run. “Gentlemen, you can’t fight in here. This is the war room.” —President Merkin Muffley, Dr. Strangelove. Events in the last year have pushed the conversation about digital transformation to a new level of focus for senior executives at financial institutions.

Customer Experience 121

Customer Experience Strategy Community ATM 121

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Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

Community Bank

Payments Source

MARCH 22, 2021

Google will have to bring new leadership to initiatives like financial inclusion and its operations in India now that Caesar Sengupta, vice president and general manager of payments, has announced he will leave the company. ]].

Google 165

Google Leadership Payments Operations 165

Perficient

MARCH 23, 2021

Overview. This use case describes how to customize and validates JSON message for GrantType client credential – AccessToken. What is GrantType client credential? Client POST’s an API call to Apigee with client ID and client secret to fetch the access token from the registered developer application. In addition, query parameter grant_type=client_credentials must be passed in the request.

How To 332

How To Policies Operations Data 332

Banking Exchange

MARCH 24, 2021

S&P Global Market Intelligence analyzed more than 4,000 banks and credit unions to name the top performers Community Banking Feature3 Feature Bank Performance The Economy Financial Trends Retail Banking.

Community Bank 120

Community Bank Community Trends Retail 120

TheGuardian

MARCH 20, 2021

Several banks yet to bring in confirmation of payee, which checks sender is paying the right recipient Millions of UK bank customers are missing out on a vital service designed to help prevent people being scammed by fraudsters. Last year the industry launched confirmation of payee (CoP), a new check that meant anyone trying to transfer money into an account could only do so if they had the holder’s correct name.

Security 119

Security Online Industry 119

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With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

Analysis