Sat.Jun 22, 2019 - Fri.Jun 28, 2019

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Platform, marketplace, ecosystem … buzzword bingo!

Chris Skinner

I encounter lots of banter about platforms, marketplaces and ecosystems, and do wonder in the flippant way people use them interchangeably whether they really understand what they are talking about. I’m sure many do but I’m also sure some people throw them into the conversation like a buzzword bingo game. … The post Platform, marketplace, ecosystem … buzzword bingo!

Fintech 416
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The role of mobile smartphones in identity verification

Payments Dive

Mobile identity is becoming a more complex undertaking as fraudsters use evolving tactics to compromise smartphone security.

Mobile 358
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Where To Digitally Advertise If You Are A Bank

South State Correspondent

When your bank places advertising, partners, produces content or conducts events, it is helpful to statistically know which subject matter is most, and least conducive to banking. For example, by our marketing data, if you are interested in banking, and getting the most out of your banking relationship, you have a 31.4% probability of also being interested (to the point of engaging with content) in travel.

Examples 271
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Cross River Bank acquires business-banking platform Seed

Bank Innovation

Fort Lee, N.J.-based Cross River Bank, a partner of large fintech companies like Affirm, Coinbase, Stripe and Transferwise, today acquired Seed, a startup that offers banking solutions for small businesses and sells its technology to banks. Terms of the deal were not disclosed. For Cross River Bank, the acquisition grows its product and service offerings […].

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Partnering in the ecosystem is not easy

Chris Skinner

Talking of partnering, many years ago, I was assigned the role of negotiating a contract with a partner for a large technology firm. The partner specialised in the insurance markets, my focus at that time, and we got into the game of contract wording. For quite a while, it was … The post Partnering in the ecosystem is not easy appeared first on Chris Skinner's blog.

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Payments Execs Weigh In On Innovation For The Roaring 2020s

PYMNTS

A decade is a nice, round number — a convenient marker for what has come and what is coming. We as humans tend to measure our lives in decades, referring to ourselves as children of the ’60s, perhaps, or pining wistfully for the synthesized pop sounds of the ’80s. In payments, 10 years is a long time — where everything can change, and where once fanciful notions can become ubiquitous new ways of transacting.

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Morningstar sees a risk to money transfer services from Libra

Bank Innovation

While Facebook‘s cryptocurrency Libra faces regulatory challenges, its potential to upend some legacy payment providers merits consideration, according to a recent report from Morningstar. “The most at-risk company in our payments coverage might be Western Union, as Libra could prove to be an effective vehicle for international money transfers,” Morningstar analysts Eric Compton and Brett […].

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Is Big Tech good or bad for banking … the regulator’s view

Chris Skinner

Following on from Facebook’s announcement of its own digital currency Libra, the key regulatory body of banking – the Bank for International Settlements (BIS) – which sets standards like the Basel capital reserve requirements, has stepped into the debate and produced a report on their view of the threat and … The post Is Big Tech good or bad for banking … the regulator’s view appeared first on Chris Skinner's blog.

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The jury's still out on cashierless stores

Payments Dive

Are cashierless stores the future of retail? Exactly how pervasive the concept will become remains uncertain, as demonstrated during a recent panel discussion at the Interactive Customer Experience Summit in Dallas.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Visa Buys Rambus Payments To Tokenize Any Transaction On Any Network

PYMNTS

In digital commerce, promise and peril co-exist. Payments fraud is continuously moving from offline settings into the online realm. To that end, Visa said this morning (June 25) that it has inked a deal to buy the token services and ticketing business of chipmaker Rambus. The assets acquired were formerly known as Bell ID and Ecebs Ltd. Financial terms were not disclosed.

Payments 199
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Goldman Sachs Explores Creating a Digital Coin Like JPMorgan’s

Bank Innovation

David Solomon may take a leaf out of Jamie Dimon’s book by exploring a digital coin for payments. Goldman Sachs Group Inc.’s chief executive officer told France’s Les Echos newspaper that he’s “absolutely’’ looking at digital currencies and said Goldman is conducting “extensive research’’ on tokenization, the process for transforming currencies or assets into tradeable digital contracts […].

Groups 199
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What is banking in the cloud?

Chris Skinner

Over ten years ago, I started blogging about cloud computing and financial services. Many banks dismissed the idea back then as “the regulator wouldn’t allow it”. Then the regulator did allow it in some countries, but banks were confused about the regulatory position. For example, if they use cloud services … The post What is banking in the cloud?

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Deepening The Banking Customer Relationship Through Voice Commerce

Payments Dive

Through Voice Commerce banks can solidify customer relationships and deepen engagement. Learn how you can capitalize on the new wave.

Capital 223
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Why PayPal Agreed To Take A Seat At Libra’s Table

PYMNTS

In the aftermath of Facebook ’s unveiling of Libra and its Calibra wallet, among the many questions raised was how it managed to get so many of the “who’s who” in payments at the table. That was the question Karen Webster had for PayPal Chief Operating Officer Bill Ready when she learned that PayPal was one of those players. The vision, she agreed, is undeniably big, bold and targeted at a worthy goal: the inclusion of the 1.7 million people worldwide who are unbanked, and exist on the financial

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With debit card expansion, TransferWise moves closer to challenger bank

Bank Innovation

Money-transfer startup TransferWise is expanding the reach of its multi-currency debit card and, in doing so, wading into bank territory. The company's borderless account initially was made available to European customers in early 2018. Now, U.S. customers can take advantage of the multi-currency account compatible with more than 40 currencies through a Mastercard debit card […].

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When code is art, how do you attract great artists?

Chris Skinner

I was having an interesting conversation with a guy who had joined a big bank having previously worked in Big Tech. The guy was headhunted by the bank to be a gamechanger (GC), and had been gifted the ability to do almost whatever he wanted when it came to innovation, … The post When code is art, how do you attract great artists? appeared first on Chris Skinner's blog.

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A CECL Timeline for Credit Unions

Abrigo

We are closing in on six months until the SEC filers’ CECL effective date. While credit unions have some additional runway after the November 2018 CECL delay, there is likely less time than expected. CECL is still happening, and in order to be ready to transition in time and with confidence, then it’s time to prepare now. “If you’ve kind of been dragging your feet on this, now is the time,” said Brandon Quinones, Manager of Credit Consulting.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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The Data Breach Case Against Facebook Is Moving Forward

PYMNTS

Facebook is still legally on the hook for a September data breach that affected 30 million of their customers. Hackers were reportedly able to exploit several software failings in order to obtain login access to consumer accounts. Facebook had moved to have the case dismissed — but a federal appeals judge has shot down that argument, saying the case against Facebook for negligence and for failing to secure users’ data will proceed.

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How BofA solved the industry’s in-branch card issuance problem

Bank Innovation

For customers who lose their debit cards, a visit to a nearby branch is often the quickest way to resolve the situation. The challenge is banks are less likely to do this anymore (JPMorgan Chase, for example, stopped issuing debit cards in branches two years ago, citing a fraud risk), and customers often have to […].

Cards 199
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Things worth reading: 26th June 2019

Chris Skinner

Things we’re reading today include … Monzo now valued at more than £2 billion The new left economics: how a network of thinkers is transforming capitalism The FCA – a watchdog too nice and chummy to bark or bite Facebook’s Libra cryptocurrency faces questions from international regulators Flawed rules contributed … The post Things worth reading: 26th June 2019 appeared first on Chris Skinner's blog.

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How Should Community Bankers Position for Declining Rates

South State Correspondent

COMMERCIAL LENDING IDEAS Many community bankers are now considering how to position their asset and liability portfolios for declining interest rates. On the one hand, interest rates should be falling more, and on the other hand interest rates are being talked down against a backdrop of still strong economic data.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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How ACH Business Payments Pave The Way For US Open Banking

PYMNTS

In B2B payments, corporates’ continued use of paper checks confounds FinTech firms working to give businesses more affordable, faster and more efficient payment options. Yet, for many business payers, the reason for using checks can be quite straightforward: It’s simply the way payments have always been made. However, new small businesses (SMBs) being launched by a new generation of entrepreneurs aren’t bogged down by decades-old processes and systems that limit flexibility and

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Inside Citizens Bank’s point-of-sale lending strategy

Bank Innovation

As checkout loan startups like Affirm, Klarna and Bread garner funding and grow relationships with retailers, banks are putting up a formidable line of defense. Their pitch to retailers is their resources, data and brand recognition. Over the past two years, Providence, R.I.-based Citizens Bank has built up its presence in the point-of-sale loan arena. […].

Strategy 186
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The Finanser’s Week: 17th June – 23rd June 2019

Chris Skinner

The main blog headlines are … Monzo and Marcus: American challengers or just noise? My mate Ron Shevlin is on good form these days. He’s written quite a few columns on Forbes that are clickbait: Customers don’t want digital banking The FinTech fast follower fallacy (which I spotted just after … The post The Finanser’s Week: 17th June – 23rd June 2019 appeared first on Chris Skinner's blog.

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Americans Eager to Adopt 'Tap and Go' Payment Solutions Over Cash as Cashless Systems Evolve I Cash I Wearables I Smartwatch I Contactless

Payments Dive

This infographic from TNS shares the results of an independent survey which looks at alternative payments adoption among consumers in the U.S. Download your copy to discover who is leading the way in the adoption of contactless payment transactions, usage of smartphone payment apps, smartwatches and other wearables.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.