Sat.Oct 13, 2018 - Fri.Oct 19, 2018

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Keeping it personal in a digital banking world

Payments Dive

Digital channels are being widely accepted by today's consumers, but with this adoption comes the increase in impersonal transactions through online and mobile banking, drastically impacting the traditional model of building relationships

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11:FS launches Banking-as-a-Service

Chris Skinner

I don’t normally share press releases or advertorial, because this is my blog and it’s meant to be neutral and independent, but I have a stake in 11:FS and so this is different. 11:FS, for those who are unaware, are a challenger consulting firm, focused on FinTech (click links on … The post 11:FS launches Banking-as-a-Service appeared first on Chris Skinner's blog.

Fintech 331
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The Evolution of Lending Through Fintech

Bank Innovation

The lending market is going through some major, rapid changes, and it’s more exciting than ever for consumers looking for attractive deals on their loans. At the same time, lenders themselves have an easier time managing the huge volume of customers they have to work with, along with all the data they generate on a […].

Lending 244
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Mastercard Will No Longer Require Signatures On Cards, Receipts

PYMNTS

Mastercard, the payments company, announced on Thursday (Oct. 18) that cardholder signatures will now be optional for the back of credit cards and receipts. In a press release , Mastercard said it is making the changes due to advancements in technology and security. “With modern, advanced forms of authentication now available, removing the requirement for signature capture at the point of sale and now signature panels on Mastercard cards is an important step in support of our digital evolution,”

Cards 218
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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Leveraging digital wallets to tap into revenue opportunities

Payments Dive

A recent study conducted by ath Power Consulting revealed that banks and credit unions are the most favored providers of digital payment services. How can financial institutions capitalize on it?

Study 316

More Trending

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Consumers Would Be Comfortable Using Google or Apple For Taking Out Loans, Survey Finds

Bank Innovation

Banks need not fear large technology companies like Google or Apple taking their business. Digital banking continues to be the most convenient option for simple daily transactions, but branches are still necessary for the more complex ones And yet banks should not ignore the shift in banking habits brought on by non-bank technology companies. For one, […].

Google 225
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Visa Accelerates Tokenization Of Credentials On File For Digital Payments

PYMNTS

Visa announced today the commercial expansion of its Visa Token Service for “credential-on-file token requestors.” This expansion involves adding 20 acquirer gateway and technology partners as token requestors — including the likes of PayPal, Worldpay and Adyen — who can now, or soon will be able to, tokenize credential-on-file digital payments for their merchant and payment clients.

Payments 217
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Podcast Episode 13: The Power of Loyalty Programs & Mobile Payments

Payments Dive

Host Will Hernandez, discusses the power of loyalty programs and how they relate to mobile payments, with Zachary Goldstein, CEO of Thanx. He also discusses restaurants in the mobile space, with Shelly Whitehead, from Pizza Marketplace and QSRweb.

Mobile 277
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It’s all about the data

Chris Skinner

Just continuing on the theme of how different industries can learn from each other, I used to work for NCR. NCR had several major industries they served: retailers, airlines, telcos and banks. The common thread across all of these industries was high frequency customer contact, and the challenge for all … The post It’s all about the data appeared first on Chris Skinner's blog.

Data 294
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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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T-Mobile, with 76 Million Customers, Taps BankMobile for Banking Services

Bank Innovation

BankMobile, the mobile-first bank launched and (still) owned by Customers Bank, appears to have scored T-Mobile as client. BankMobile indicated in a Securities and Exchange Commission filing that it will provide banking products to T-Mobile's 76 million customers in the U.S. T-Mobile is a subsidiary of the German telecommunications firm Deutsche Telekom AG.

Mobile 210
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A Look Inside Switzerland’s Plans To Bank Crypto Businesses

PYMNTS

The global regulatory framework of cryptocurrencies and blockchain remains either fragmented, vague or simply nonexistent. However, Swiss officials recently took steps to get ahead of the regulatory uncertainty surrounding the world of blockchain, focusing on a particularly large hurdle for companies in the industry. In July, reports in the Financial Times said Switzerland is working to open the nation’s traditional corporate banking market to cryptocurrency companies finding it difficult

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Carrier billing in 2018: Middle East & North Africa

Payments Dive

This market report gives an overview of the mobile payments landscape of the Middle East and North Africa. It covers 10 markets where Fortumo has coverage. These markets are (by population): Egypt, Turkey, Algeria, Iraq, Morocco, Saudi Arabia, Tunisia, United Arab Emirates, Kuwait and Bahrain.

Mobile 218
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Customer intelligent marketing is not a scary thing

Chris Skinner

I grew up as a marketing guy. My first career roles were in marketing. I was trained by Kotler and Drucker, and still hold true to first principles of marketing: the 4 P’s or, if you’re not a marketing person, product, price, place and promotion. This is the original marketing … The post Customer intelligent marketing is not a scary thing appeared first on Chris Skinner's blog.

Marketing 283
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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Capitalizing on Open Banking as a catalyst for digital transformation

Insights on Business

There’s a new normal in financial services. Regulations such as the second payment services directive (PSD2) and the Open Banking project spearheaded by the UK’s Competition and Market Authority (CMA) are driving disruption in the banking value chain. Customer behaviors are changing, making it necessary to find new ways of interacting and creating engagement.

Capital 157
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North Korean Hacking Group Lazarus Takes In $571M

PYMNTS

Internet hackers have pilfered $882 million of digital currency from crypto exchanges since last year, but one group in particular has netted roughly half that amount: Group-IB noted in a report that a North Korean hacking group, Lazarus, has taken $571 million through an analysis of 14 different attacks, The Next Web reported. In general, hackers turn to methods such as social engineering, malware and spear phishing to target digital currency exchanges.

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FSS Payment Gateway Emerges on Top at Great Indian Sale

Payments Dive

FSS Payment Gateway processed an approximate 14.7M transactions this festive season.

Payments 186
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Banks can learn from airlines

Chris Skinner

The CEO of Australian bank Westpac says that we could all learn something from the airline industry. I agree, so here’s a learning story from United Airlines. Last week, I was having a moan on twitter about them. It’s an experience that I’m going to share, but this is not … The post Banks can learn from airlines appeared first on Chris Skinner's blog.

Industry 274
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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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4 ways to ensure Open Banking doesn't become the next Cambridge Analytica

Bobsguide

The Open Banking Initiative, brought in by PSD2 on January 13, heralded the start of a new dawn. A key proponent of European Banking Authority (EBA), Financial Conduct Authority (FCA) and Competitions & Market Authority (CMA) policy, the permissioned release of customer data to third parties.

Policies 133
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How Much Of The Consumer’s Paycheck Goes To Amazon?

PYMNTS

In 2009, consumers first coined the term “Whole Paycheck” as a tongue-in-cheek way to describe the sticker shock many felt when looking at their receipts after a shopping trip to Whole Foods. Whole Foods is, of course, the organic grocery chain that Amazon bought for $13.7 billion in June 2017. In 2018, the term can now be more legitimately used to define the portion of consumer spend and overall retail sales Amazon now captures given the expansion of its ecosystem.

Retail 198
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Blockchain payments can make ‘medical tourism’ more efficient

Payments Source

Blockchain can power faster, cheaper and much more secure transactions, independent from governments, banks and national borders, writes Ali Hashem, an account manager at Dentacoin.

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Things worth reading: 19th October 2018

Chris Skinner

Things we’re reading today include … PayPal quarterly profit beats estimates, shares rise Top Morgan Stanley banker moonlighted as an Uber driver to try to win role on IPO Hundreds join growing list of Britain’s ultra-rich American Express boosts full-year earnings forecasts Australia’s NAB cuts 300 staff over wrongdoing EU … The post Things worth reading: 19th October 2018 appeared first on Chris Skinner's blog.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Don’t miss these IBM sessions at Money20/20

Insights on Business

As we head into Money20/20 next week, I want to make sure you are aware of the best ways to engage with IBM at the conference. If you read Bob Hoey’s earlier Money20/20 blog , you know that IBM has a great line up of featured executive speaking sessions and daily Wake Up with the CEOs discussions focused on how leaders are reinventing financial services to deliver better customer experiences, build skilled workforces, and solve industry-wide challenges with transformative payments, mobile

Fraud 117
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From The Phone To Email: How Scammers Hit SMBs

PYMNTS

When Maryland Attorney General (AG) Brian E. Frosh issued a warning to the state’s small business (SMB) owners last week, he shed light on the fact that, despite business owners’ rising focus on cyberattacks, some scammers continue to use legacy tactics to target their victims. AG Frosh’s warning pertained to a specific small-business cybersecurity threat.

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Top insights from the 2018 World Payments Report

Payments Source

Capgemini's 2018 World Payments Report is out, and it has some alarming predictions. Are its findings a threat to traditional payment systems, or just the first sign of a transformation that will affect all economies?

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Things worth reading: 16th October 2018

Chris Skinner

Things we’re reading today include … “World’s first design-led bank” Anna aims to attract creative businesses Former ‘Bad Bank’ Boss Accused Over Bribes, Banquets and Boudoirs China’s P2P lenders say regulation will fuel collapse Banks will not be forced to reveal climate change risks they face Bank of America profit … The post Things worth reading: 16th October 2018 appeared first on Chris Skinner's blog.

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3 Ways Managed Device Services Help Community Banks Cut Costs

Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se