Sat.Jan 09, 2021 - Fri.Jan 15, 2021

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Stopping PPP Fraud

Abrigo

How Institutions Can Avoid Fraud Surprises in the Next Round of the PPP BSA and fraud professionals saw a spike in PPP fraud during the first two rounds of funding. How can they be better prepared to prevent fraud in this next round? Would you like others articles like this in your inbox? Takeaway 1 This round of PPP funding focuses on new borrowers in low- and moderate-income communities. .

Fraud 195
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Increasing Borrower Retention in Today’s Uncertain Times

SWBC's LenderHub

Today’s uncertain economic conditions and the continuing effects of the COVID-19 pandemic have left financial institutions scrambling to develop and implement consumer retention strategies to drive revenue.

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7 Questions & Answers to Help You Turn Up the Efficiency

Jack Henry

Let’s take a look at efficiency. To be blunt, it’s never a bad time for financial institutions to look for solutions that can help boost efficiency – especially in a world that’s become accustomed to technology, speed, and convenience. But because of recent events, the ability to quickly provide answers, complete transactions, and deliver service is now an absolute necessity.

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Why Augmented Reality is Crucial to Improving the Ecommerce Customer Experience

Perficient

With the expanded success of ecommerce in the last twelve months, brands have more opportunities than ever to engage in digital channels with their consumers and stand out from the competition. Consumers are looking for online buying processes that are easy and can provide opportunities to search, learn, and purchase products without and roadblocks, especially during COVID-19.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Blockchain takes on forgeries, counterfeits

Payments Dive

Counterfeiting is an absolutely massive industry, logging in trillions of dollars every year. It can be a big threat both to consumers who unknowingly purchase these products and retailers as well looking to sell legitimate products.

More Trending

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Mexican Remittances Set Surprising US Record

PYMNTS

Mexicans and Mexican-Americans working in the U.S. sent a record sum of money to the southern country despite the staggering blows the U.S. economy took due to the pandemic, The Wall Street Journal reported, citing data from Mexico's central bank. During the first 11 months of the year, people in the United States sent $36.9 billion to Mexico, WSJ reported, citing data released by the Banco de Mexico.

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Microsoft Teams Updates (January 2021)

Perficient

Welcome to 2021! I’m sure I can speak for pretty much everyone when I say that 2020 won’t be missed! Nevertheless, Microsoft has graced us with some exciting new updates to start the year off on the right foot. In today’s blog, we’ll cover some of the biggest updates around meetings, calling, management, and even security and compliance released in late December/early January!

Video 532
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GreenPath Financial Wellness’s AI Approach to Finance Coaching

Payments Dive

Through a partnership with eGain, GreenPath has launched a Virtual Finance Coach. This innovative AI-powered Coach shares friendly step-by-step guidance based on the customer’s interests, financial priorities and founded behavioral principles.

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Be a credit hero: How to manage problem loans

Accenture

Managing loans amid COVID-19 is a big concern for middle market banks. They see the spike in non-performing loans coming—and the speed and scale at which it is happening. But there’s no playbook for the unprecedented. To get some insights into this top-of-mind issue, I caught up with my colleague John Newlin. He leads banking…. The post Be a credit hero: How to manage problem loans appeared first on Accenture Banking Blog.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Nike Sues More Than 1,000 Websites And Other Parties Over Alleged Counterfeiting 

PYMNTS

Nike is suing 589 websites, the owners of 676 social media accounts and more than 100 unidentified companies and individuals for allegedly selling counterfeit versions of its Nike and Converse shoes online. Nike wrote in a lawsuit filed in the U.S. District Court for the Southern District of Manhattan that its trademarks “are among the most widely recognized trademarks in the United States and around the world, as well as among the most popular with consumers.

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Professional Athletes Rally Behind Perficient’s Global Campaign of Kindness

Perficient

When Perficient announced “ Make a December Difference ,” our hope was to spread kindness through small acts of generosity. What resulted was an enthusiastic embrace of the initiative by our global colleagues, who shared hundreds of heart-warming stories and photos capturing their generous acts of giving in action. That generosity inspired others to spread kindness in their communities in their own ways, including Perficient’s professional sports partnerships.

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Dynamic PII: The key to fighting payments fraud

Payments Dive

Is your company assessing online fraud with a deterministic approach or a probabilistic approach? Beth Shulkin, VP of Global Marketing at Ekata shares her view on the best way to assess fraud risk in the payments landscape today.

Fraud 386
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SBA Uses Do Not Pay List to Thwart Further PPP Fraud

Abrigo

High-risk transactions identified To combat PPP fraud, the SBA Office of Inspector General (OIG) has collaborated with the U.S. Department of the Treasury Do Not Pay (DNP) Business Center. . Would you like other articles like this in your inbox? Takeaway 1 A new stimulus package has authorized another round of Paycheck Protection Program loans. Takeaway 2 To thwart PPP fraud, the SBA has collaborated with the U.S.

Fraud 195
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Roblox Registers For Direct Listing; Expects To Be On NYSE In February

PYMNTS

Roblox , which operates an online gaming platform that spans millions of users and millions of variations of games or related interactions, plans to go public on the New York Stock Exchange via a direct listing in February, according to an SEC filing the company submitted. Roblox previously had planned to go public the usual way, allowing Wall Street investment bankers to find buyers for early blocks of shares before opening a stock to investors in the broader market.

New York 289
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The Need for Speed: A Product Approach for Mobile Apps

Perficient

A global pandemic requires a quick response and accelerates digital transformation. The brands that can operate with speed and agility win in this environment. As consumers rely on their mobile devices now more than ever, mobile device and mobile app usage is surging. . eMarketer predict ed US adults spent over three and a half hours per day on mobile apps this year and expect this number to rise in 2021. .

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Identity Fraud in the Digital Age

Payments Dive

The Identity Fraud in the Digital Age report, developed by Javelin Strategy & Research and sponsored by GIACT, details the challenges of preventing new and emerging fraud threats and what businesses should consider in their fraud prevention strategies for the year ahead.

Fraud 268
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CDFIs Kick Off PPP Loan Submissions

Abrigo

Plus what waiting lenders can do The latest round of the Paycheck Protection Program began with a head start for institutions aiding low-income areas. You might also like this whitepaper: "Beyond PPP: How Savvy Financial Institutions Can Propel Growth and Profitability with Technology" DOWNLOAD/WATCH. Takeaway 1 The Paycheck Protection Program's (PPP) latest round of funding opened up to CDFIs, MDIs, etc.

Lending 195
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Skip It: Amazon, Walmart Tell Consumers To Keep Unwanted Gifts

PYMNTS

Amazon and Walmart are among the big retailers trying out a new way of handling refunds, according to a report from The Wall Street Journal (WSJ). Customers can ask for a refund, but they might not have to return the item even if they're granted one. The idea, which uses artificial intelligence (AI), is supposed to cut down on work and costs for the companies, which have seen an unprecedented surge in activity because of the pandemic.

Retail 281
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Perficient Launches New Business Podcasts on iTunes, Spotify

Perficient

Perficient announces the release of two business podcasts to kick off 2021. The new podcasts titled What If? So What? and Intelligent Data offer audiences expert insights on how digital technology can transform business and reshape customer experiences today. Click on the logos below to listen to the first episodes. What If? So What? This podcast discovers what’s possible with digital and figures out how to make it real in your business.

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Changing Landscape of Identity Fraud: Fraudsters Strike Back

Payments Dive

According to Javelin Strategy & Research’s 2019 Identity Fraud Study, the total amount of identity fraud in 2018 amounted to $14.7BB and impacted 14.4MM adults in the U.S. — more than 5% of the total population. In 2020, amid the COVID-19 pandemic, the impact of fraud was higher than ever.

Fraud 239
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4 Ways to Ensure You’re Getting the Most Out of Your Technology Vendor Relationships

Jack Henry

We all know the drill. You have a technology need, so you begin researching options and solutions. Perhaps you send out an RFP. Then comes demos from vendors, meetings with your Senior Management Team, IT Steering Committee, and maybe the Board. Most likely, you go through this process with a sales or account executive holding your hand, answering all the questions you have, and hoping to make a sale.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Salesforce Unveils Loyalty Management Platform For Businesses As Online Sales Boom 

PYMNTS

Salesforce is rolling out a new product to let B2C and B2B companies easily add loyalty programs at a time when the company says online holiday retail sales grew 50 percent to top $1 trillion. "Organizations with high levels of customer loyalty outperform their competition, so it's critical that they provide their customers with valuable and memorable experiences to build trust," David Schmaier , CEO of Salesforce Industries, said Tuesday (Jan. 12) in unveiling the company’s new Loyalty Manageme

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[Podcast] Financial Services Trends and Data

Perficient

COVID-19 has undoubtedly affected financial services trends in 2020 and will continue to do so into 2021. Since the pandemic began, financial services organizations have been responding to the crisis with continuity plans to address everything from bankruptcies to people losing their jobs and ability to pay their bills on time. Now more than ever customers need to be supported with trust, transparency and data-based decision making.

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Securing Faster Payments: Addressing the Account Validation Rule

Payments Dive

In advance of Nacha's upcoming WEB Debit Account Validation Rule, slated to take effect on March 19, 2021, this report serves as a guide on how to apply proper account validation measures.

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How Community Banks Can Take Advantage of Rising Interest Rates

South State Correspondent

As shown in the graph below, we may be witnessing the end of a multi-decade bull run in bonds. After many decades of decline, interest rates may be on the rise for years to come. This development is creating an opportunity for community banks to book longer-term fixed-rate loans with higher profit margins. However, borrower demand is forcing banks to make loans with 5, 10, and even 20-year fixed-rate maturities.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.