Sat.Jan 09, 2021 - Fri.Jan 15, 2021

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7 Questions & Answers to Help You Turn Up the Efficiency

Jack Henry

Let’s take a look at efficiency. To be blunt, it’s never a bad time for financial institutions to look for solutions that can help boost efficiency – especially in a world that’s become accustomed to technology, speed, and convenience. But because of recent events, the ability to quickly provide answers, complete transactions, and deliver service is now an absolute necessity.

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Why Augmented Reality is Crucial to Improving the Ecommerce Customer Experience

Perficient

With the expanded success of ecommerce in the last twelve months, brands have more opportunities than ever to engage in digital channels with their consumers and stand out from the competition. Consumers are looking for online buying processes that are easy and can provide opportunities to search, learn, and purchase products without and roadblocks, especially during COVID-19.

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Blockchain takes on forgeries, counterfeits

Payments Dive

Counterfeiting is an absolutely massive industry, logging in trillions of dollars every year. It can be a big threat both to consumers who unknowingly purchase these products and retailers as well looking to sell legitimate products.

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CBDC for Retail, Wholesale and International Payments

Accenture

Central bank digital currencies (CBDCs) would help advance the digitalisation of payments and the economy as a whole. Retail, wholesale and international payments using CBDC would expand choices, enabling more diversified payment systems and greater autonomy for the central bank. CBDC for retail payments CBDC can serve as a settlement medium for digital transactions online….

Retail 392
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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Mexican Remittances Set Surprising US Record

PYMNTS

Mexicans and Mexican-Americans working in the U.S. sent a record sum of money to the southern country despite the staggering blows the U.S. economy took due to the pandemic, The Wall Street Journal reported, citing data from Mexico's central bank. During the first 11 months of the year, people in the United States sent $36.9 billion to Mexico, WSJ reported, citing data released by the Banco de Mexico.

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GreenPath Financial Wellness’s AI Approach to Finance Coaching

Payments Dive

Through a partnership with eGain, GreenPath has launched a Virtual Finance Coach. This innovative AI-powered Coach shares friendly step-by-step guidance based on the customer’s interests, financial priorities and founded behavioral principles.

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Be a credit hero: How to manage problem loans

Accenture

Managing loans amid COVID-19 is a big concern for middle market banks. They see the spike in non-performing loans coming—and the speed and scale at which it is happening. But there’s no playbook for the unprecedented. To get some insights into this top-of-mind issue, I caught up with my colleague John Newlin. He leads banking…. The post Be a credit hero: How to manage problem loans appeared first on Accenture Banking Blog.

How To 345
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Nike Sues More Than 1,000 Websites And Other Parties Over Alleged Counterfeiting 

PYMNTS

Nike is suing 589 websites, the owners of 676 social media accounts and more than 100 unidentified companies and individuals for allegedly selling counterfeit versions of its Nike and Converse shoes online. Nike wrote in a lawsuit filed in the U.S. District Court for the Southern District of Manhattan that its trademarks “are among the most widely recognized trademarks in the United States and around the world, as well as among the most popular with consumers.

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Professional Athletes Rally Behind Perficient’s Global Campaign of Kindness

Perficient

When Perficient announced “ Make a December Difference ,” our hope was to spread kindness through small acts of generosity. What resulted was an enthusiastic embrace of the initiative by our global colleagues, who shared hundreds of heart-warming stories and photos capturing their generous acts of giving in action. That generosity inspired others to spread kindness in their communities in their own ways, including Perficient’s professional sports partnerships.

St. Louis 511
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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Dynamic PII: The key to fighting payments fraud

Payments Dive

Is your company assessing online fraud with a deterministic approach or a probabilistic approach? Beth Shulkin, VP of Global Marketing at Ekata shares her view on the best way to assess fraud risk in the payments landscape today.

Fraud 386
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4 Ways to Ensure You’re Getting the Most Out of Your Technology Vendor Relationships

Jack Henry

We all know the drill. You have a technology need, so you begin researching options and solutions. Perhaps you send out an RFP. Then comes demos from vendors, meetings with your Senior Management Team, IT Steering Committee, and maybe the Board. Most likely, you go through this process with a sales or account executive holding your hand, answering all the questions you have, and hoping to make a sale.

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Roblox Registers For Direct Listing; Expects To Be On NYSE In February

PYMNTS

Roblox , which operates an online gaming platform that spans millions of users and millions of variations of games or related interactions, plans to go public on the New York Stock Exchange via a direct listing in February, according to an SEC filing the company submitted. Roblox previously had planned to go public the usual way, allowing Wall Street investment bankers to find buyers for early blocks of shares before opening a stock to investors in the broader market.

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The Need for Speed: A Product Approach for Mobile Apps

Perficient

A global pandemic requires a quick response and accelerates digital transformation. The brands that can operate with speed and agility win in this environment. As consumers rely on their mobile devices now more than ever, mobile device and mobile app usage is surging. . eMarketer predict ed US adults spent over three and a half hours per day on mobile apps this year and expect this number to rise in 2021. .

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Identity Fraud in the Digital Age

Payments Dive

The Identity Fraud in the Digital Age report, developed by Javelin Strategy & Research and sponsored by GIACT, details the challenges of preventing new and emerging fraud threats and what businesses should consider in their fraud prevention strategies for the year ahead.

Fraud 268
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What technologies should insurers bet on in 2021?

Bobsguide

This is not a regular time - and, as Robert Frost said, "the best way out is always through” Even now, insurers are following the path of technological progress, trying to keep up with the market. Many actions have already been taken, key trends are being implemented by the industry, so.

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Skip It: Amazon, Walmart Tell Consumers To Keep Unwanted Gifts

PYMNTS

Amazon and Walmart are among the big retailers trying out a new way of handling refunds, according to a report from The Wall Street Journal (WSJ). Customers can ask for a refund, but they might not have to return the item even if they're granted one. The idea, which uses artificial intelligence (AI), is supposed to cut down on work and costs for the companies, which have seen an unprecedented surge in activity because of the pandemic.

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Perficient Launches New Business Podcasts on iTunes, Spotify

Perficient

Perficient announces the release of two business podcasts to kick off 2021. The new podcasts titled What If? So What? and Intelligent Data offer audiences expert insights on how digital technology can transform business and reshape customer experiences today. Click on the logos below to listen to the first episodes. What If? So What? This podcast discovers what’s possible with digital and figures out how to make it real in your business.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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JCB expands acquiring through ACI, eyes Uzbekistan

Payments Source

Japanese card issuer and acquirer JCB International has worked with real-time payments software provider ACI Worldwide to launch a web API-based payment service.

Software 138
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How does international capital flow?

BankUnderground

Michael Kumhof, Phurichai Rungcharoenkitkul and Andrej Sokol. Understanding gross capital flows is crucial for both macroeconomic and financial stability policy. However, theory is lagging behind empirical work , as much of the literature continues to rely on net capital flow models developed many decades ago. Missing from these models is an explicit tracking of the financial records underlying all goods and asset purchases, namely gross balance sheet positions, which in turn requires modelling

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Salesforce Unveils Loyalty Management Platform For Businesses As Online Sales Boom 

PYMNTS

Salesforce is rolling out a new product to let B2C and B2B companies easily add loyalty programs at a time when the company says online holiday retail sales grew 50 percent to top $1 trillion. "Organizations with high levels of customer loyalty outperform their competition, so it's critical that they provide their customers with valuable and memorable experiences to build trust," David Schmaier , CEO of Salesforce Industries, said Tuesday (Jan. 12) in unveiling the company’s new Loyalty Manageme

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[Podcast] Financial Services Trends and Data

Perficient

COVID-19 has undoubtedly affected financial services trends in 2020 and will continue to do so into 2021. Since the pandemic began, financial services organizations have been responding to the crisis with continuity plans to address everything from bankruptcies to people losing their jobs and ability to pay their bills on time. Now more than ever customers need to be supported with trust, transparency and data-based decision making.

Trends 495
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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QR Codes regain the spotlight for remote bill pay and more

ATM Marketplace

John Minor is Chief Product Officer for PayNearMe and plays a critical role in c making it easy for businesses to collect every payment, via any channel and payment type, every time. John shares his knowledge and expertise on QR codes and why this formerly forgotten marketing tool has suddenly become on of the industry's favorite ways to pay.

Tools 138
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The Death of the Community Bank

Jeff For Banks

In June of 2008 I gave a speech titled "The Death of the Community Bank" and in that speech I made predictions. Recently I was cleaning out my files and I ran into the hard copy slide deck that accompanied the speech. If I ignore where I was wrong then I am as guilty of willy-nilly prognostications that I sometimes think industry pundits engage in. So, below is a list of predictions I made and if I was right or wrong, or somewhere in between.

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Digital Technologies Drive Innovation In Retail, Payments

PYMNTS

Target crushed online commerce and reported decent in-store sales volume for the holidays, while Urban Outfitters and Nordstrom had weak in-store traffic that even fairly positive online volume couldn’t surmount. In retail technology, Toshiba Global Commerce Solutions ’ new Elera system aims to supplant in-store IT systems with a new cloud-enabled technology.

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Commerce Principal Quoted in ForresterNow Report

Perficient

Doing business on B2B marketplaces has become increasingly popular for both buyers and sellers. B2B firms want to invest in effective methods to strategize and market products, serve new and existing customers through the digital purchasing experience and focus more on e-channels as means of significantly gaining business revenue. Mike Rabbior, Perficient’s Principal and Commerce Chief Strategist, was quoted in two separate sections of the ForresterNow Marketers: Make Sure B2B Marketplaces Are O

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3 Ways Managed Device Services Help Community Banks Cut Costs

Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se