Sat.Mar 06, 2021 - Fri.Mar 12, 2021

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Restructure to Survive: How to Turn Around the Weakest Banks

Accenture

This series of blogs looks at the future of banking in Growth Markets in a post-COVID-19 world. It’s time to turn to the situation facing banks in the third of our three segments – Restructure to Survive. As the name suggests, they are in the least enviable position to emerge post-pandemic as viable businesses. Adapt….

How To 290
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ATMs, Credit Unions: Collaboration Breeds Innovation

ATM Marketplace

Branch transformation, customer experience and avoiding fraud concerns not only banks, but credit unions as well. Andrew Ryan, vice president, FI dealer channel, Hyosung America and Terry Pierce, director, product management, Co-Op Financial Services share insight on ATMs, credit unions and the future for both

ATM 135
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COVID-19 Turns One: Lessons Learned From a Global Health Crisis

ABA Community Banking

The banking industry can be proud of how it stepped up—virtually overnight—to keep society moving in the face of perilous uncertainty. The post COVID-19 Turns One: Lessons Learned from a Global Health Crisis appeared first on ABA Banking Journal.

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Why Commerce Should be the Key to Your Digital Transformation

Perficient

The customer is your business’ number one priority because they are your main source of revenue and drive you to the next step in your success. Customer expectations are frequently changing and more customers are relying on digital processes for their commerce efforts due to their fluidity. Businesses must digitally transform to keep up with how customers and interactions are most beneficial to them.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Digital and sustainable: The twin transformation you’re ignoring

Accenture

The days of sustainability being a “nice to have” are over. Sustainability is now demanded by customers (and increasingly, governments), not just for the environment, but for overall societal good. With COVID-19 putting digital transformations on hyperdrive, it’s important to understand that digital transformation and sustainability have a symbiotic relationship.

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Artificial intelligence is that rare tech buy that gets better with time

Payments Source

Unlike most IT investments that become obsolete in a few years, AI's ability to "learn" makes it increasingly more valuable, says Silent Eight's John O'Neill.

System 194
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Why You Should Include Success Measurement Metrics and Systems in UX Design

Perficient

A functional, seamless user experience is critical for businesses operating in digital spaces. Applying this concept to website design plays an important role in whether the website’s visitors can accomplish what they came for. An iterative design methodology is a great framework to introduce refined designs continuously, and although those designs may look great, how do you know if the design has improved the experience for your users and is making a positive impact on your goals?

UX 520
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Q4 2020: US credit card issuer snapshot

Accenture

Key themes Purchase volume continued to show signs of recovery as all issuers reported QoQ growth in spend and some had YoY growth; Alliance Data posted the strongest QoQ growth of ~25%, likely as a result of easing retail lockdown restrictions. Receivables growth was modest over last quarter but still down significantly YoY; many issuers…. The post Q4 2020: US credit card issuer snapshot appeared first on Accenture Banking Blog.

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FinCEN Releases Notice Related to Trade in Antiquities and Art

Abrigo

Notice provides information about illicit finance risks related to trade in antiquities and art Many financial institutions, particularly those without an international footprint, are not familiar with these channels of money laundering. Would you like other articles like this in your inbox? Takeaway 1 FinCEN issued a notice relating to trade in antiques and art that could be a vessel for money laundering. .

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Managing the financial close: Traditional challenges and challenging tradition

Bobsguide

Even without being acquainted with the craft of accountants, many have picked up stories about the gravity of the financial close. A nerve-racking event which takes place every year-end and originates numerous anecdotes and memes. What is financial close? The financial close is a crucial.

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Microsoft Teams Updates (March 2021 – Ignite Edition)

Perficient

Microsoft Ignite wrapped up last week, and Microsoft announced a plethora of new updates coming to Microsoft Teams! In this blog, we’ll cover some of the biggest announcements around meetings, chat, collaboration, and calling from Ignite. There’s a lot to cover, so let’s get started! . Meeting Updates. Dynamic View. With this new update, your meeting layout will auto-adjust based on who turns on their video, starts speaking, or begins to present content.

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Getting the Foundations of Your Cloud Platform Right

Accenture

In my previous blog post in this series on the journey to cloud, I examined how to lay the organisational foundations for cloud by implementing the right operating model. In this latest instalment, I move on to the key step of architecting the cloud platform. It is imperative that you get the cloud platform right, as…. The post Getting the Foundations of Your Cloud Platform Right appeared first on Accenture Banking Blog.

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Digital payments' growth attracts fintech investment to the Middle East

Payments Source

Government incentives and pandemic-fueled changes to habits create opportunities in the region.

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Your Bank Doesn’t Know Your Customer Unless It Knows These 5 Things

South State Correspondent

T here are a handful of banks in this nation that really know their small business or commercial customer. They say they are about service and they actually walk the walk. They deliver superior service compared to the competition and they put the customer in the middle of everything they do.

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[Podcast] WISW Episode 5: What if You Could Deliver Anything as Soon as it Was Valuable?

Perficient

Listen Now! In Episode 5 of the What If? So What? podcast , we interview Jeff Small, Director of Mobile Product Strategy at Perficient about the evolution of digital product management and how organizations can think about digital products as a transformational strategy. Click The Player To Listen to Episode 5 Now. Subscribe and Don’t Miss an Episode.

Strategy 493
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Legendary Cricketing Shots That Can Up Your Credit Score Game

BankBazaar

As the Cricket fever sets in, we’ve designed the ideal game plan to ramp up your Credit Score! Curious? Read on! Cricket season is back, and the fun doesn’t stop at just the game – turns out you can really learn some neat lessons about maintaining your Credit Score through this beautiful game. Wondering how? Well, read on to find. Every legendary batsman has a trademark shot that we remember him by, and here are a few shots that you can take inspiration from when it comes to your Cre

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Arizona group aims to jump-start European-style open banking in U.S.

Payments Source

The Arizona Fintech Council, an organization of banks, economic and technology groups, will encourage collaboration and access to the state's regulatory sandbox to promote a version of Europe's open banking policy in the U.S.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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The Biggest Mistakes When Pricing A Fixed Rate Commercial Loan

South State Correspondent

We estimate that approximately 80% of all banks in the country do not have a commercial loan pricing model that adjusts for credit risk, the shape of the yield curve, acquisition costs, maintenance costs, or relationship revenue. However, banks do not need a loan pricing model to eliminate the biggest mistake commonly committed today on commercial loan pricing.

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Perficient Listed in Forrester Now Tech: Application Modernization and Migration Services Report

Perficient

Enterprises have been modernizing and migrating applications from on-premise, legacy systems to the cloud for years. But it’s not always easy. Legacy technologies usually mean legacy knowledge and custom-built processes, databases, and solutions that easily break and lead to unnecessary downtime. Moving these legacy applications to the cloud requires adequate planning and a service provider that can meet your business needs.

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Whole Lotta Shakin’ Going On!

SWBC's LenderHub

The past two weeks have tested the edifice of what the super-popular Cathie Woods ARK ETF (AARK) describes as, “Companies relevant to the theme of disruptive innovation.” Not too surprisingly to us, the disrupters have failed miserably, so far.

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Why 'romance fraud' became big money in 2020

Payments Source

Since romance frauds generate more than 10 times the money for scammers per event than other types of fraud, 2020 saw a substantial boost in the use of this tactic.

Fraud 174
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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Major UK pension funds worth nearly £900bn commit to net zero

TheGuardian

Church of England, Lloyds and the National Grid among those pledging to meet 2050 target Major pension funds that own assets worth £870bn, including those of the Church of England, Lloyds Banking Group and the National Grid, have committed to cutting the carbon emissions of their portfolios to net zero by 2050 or earlier, in another sign of big investors’ increasing focus on the climate crisis.

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Hip On HIPAA: How Do We Deliver Better Front-End Experiences

Perficient

The other day a question came up on what extra due diligence do we need to do as we adhere to HIPAA compliance requirements. My first thought was that, of course, we do comply by embracing that extra due diligence in everything we deliver. But of course, the devil is in the details. Those details get a little thorny when you create a good experience without crossing the line and sharing any information.

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Rethinking ATM infrastructure

ATM Marketplace

Mark Aldred, head of international sales for Auriga, shares his insight and thoughts on ways the ATM industry should be considering in order to move forward in a post-pandemic future.

ATM 125
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How e-commerce raised the stakes for online fraud

Payments Source

David Heun, associate editor of PaymentsSource, talks to Sara Hafner, head of financial partnerships at Forter, about how the growth of online shopping has raised the stakes for fraud prevention.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.