Sat.Nov 02, 2019 - Fri.Nov 08, 2019

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Big Banks versus Big Tech … it’s all about the money

Chris Skinner

I’ve blogged for a while now about the different approaches to Big Tech in China and America. In China, Big Tech is pretty much working hand-in-hand with government to solve society’s issues and police them. People in the West may not like it or understand it, but Big Brotherly Love … The post Big Banks versus Big Tech … it’s all about the money appeared first on Chris Skinner's blog.

America 293
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Taking a stand on data privacy and security in the payments space

Payments Dive

Mastercard last month challenged the industry on adoping a set of new standards on data privacy and security. Computop's founding director Ralf Gladis says the industry should take up the challenge and collectively move in a similar direction.

Security 290
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The ‘Netflix of finance’: How MoneyLion is evolving its subscription offering

Bank Innovation

Personal finance, banking and investment platform MoneyLion is moving its monthly subscription fee to a rate similar to Netflix and Spotify starting next year. The company currently offers a free checking account and a $19.99 per month “Plus” membership, which includes access to 5.99% APR credit-builder loans, cash advances and loyalty perks.

Company 277
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Amazon To Build $40M Robotics Innovation Hub Near Boston

PYMNTS

Amazon is planning to build a $40 million state-of-the-art robotics innovation hub near Boston that will result in the creation of 200 tech and manufacturing jobs, Amazon announced in a press release Wednesday (Nov. 6). Tye Brady, chief technologist at Amazon Robotics, said the new hub will speed-up innovation and will be a “world-class facility, where our teams can design, build, program, and ship our robots, all under the same roof.”.

Boston 161
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Seven Fin and Tech truisms we wish were myths (with thanks to Anne Boden)

Chris Skinner

I attended the New Stateman’s FinTech Summit yesterday. I gave the opening speech and was followed by the indomitable Anne Boden, CEO and Founder of Starling Bank, who talked about the path to profitability. She asserts the bank will deliver profitability next year, but her presentation focused upon a number … The post Seven Fin and Tech truisms we wish were myths (with thanks to Anne Boden) appeared first on Chris Skinner's blog.

Fintech 277

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It’s time for banks to take cues from big tech

Bank Innovation

Last week’s Money 20/20 in Las Vegas showcased numerous innovations in financial services, ranging from the launch of Uber Money to Facebook’s continued push for Libra, and the growth of Amazon Pay. But perhaps more interesting was what the conference lacked: fresh ideas and product propositions from incumbents. Financial institutions’ long-held fears of increasing competition […].

Las Vegas 244
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Digital investments and the growth of regional credit card issuers

Accenture

Guest blogger Tripp Gavin and Frank Martien examine the role technology investment has played in helping smaller banks grow faster than their larger counterparts. In the past 12months, U.S. regional credit card issuers have grown receivables by nearly nine percent, with the largest growth within this group being double digit. Over the same period, large….

Regional 153
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Criminals in the financial system

Chris Skinner

We hear a lot about how crypto and bitcoin encourages illegal activity, drugs, money laundering and such like. The reality is that such activity today is tiny when compared with the amount of illegal activity, drugs and money laundering goes through the banking system. As of 2019, $829 million in … The post Criminals in the financial system appeared first on Chris Skinner's blog.

System 268
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PayPal execs to testify in House of Commons regarding online donations to Brexit Party

Payments Dive

A House of Commons subcommittee is reviewing whether PayPal can be used to make small, online contributions to political parties that would make it difficult to trace the origins of the payments. PayPal allows users to make secure, online payments using a mobile number or email.

Online 240
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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First Internet Bank, Key, Grasshopper: Banks are facing talent shortages

Bank Innovation

Beyond technical debt, talent is the biggest obstacle to bank modernization, executives said at Bank Innovation Build. On a panel about designing the bank of the future, participants discussed how banks can keep up with consumer-facing tech companies like Amazon and Shopify. Jamie Warder, head of digital at KeyBank, said the competencies needed at big banks […].

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Flywire Taps Former Apple Pay Exec As President, COO

PYMNTS

A relentless focus on customer experience and simplifying complexity are the defining characteristics of the most valuable companies in the world today. It’s a concept Rob Orgel, now the new president and chief operating officer at Flywire , told Karen Webster was foundational to his decade-long career at Apple — where he was part of the leadership team that developed, rolled out and grew the Apple Pay business.

Apple 152
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What do banks think about decentralised finance

Chris Skinner

I got a tweet the other day pointing me to a report from the Financial Stability Board about the use of decentralised technologies for financial services. Excellent report from the Financial Stability Board @fsb about the impact of decentralized #fintech#finserv #DeFi #DLT #payments #lending ??[link] pic.twitter.com/LUfGxn9akl — Sebastien Meunier (@sbmeunier) November … The post What do banks think about decentralised finance appeared first on Chris Skinner's blog.

Lending 260
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CIBC's Martinez-Moreno sees bank user experience as key to digital transformation

Payments Dive

Leslie Martinez-Moreno, senior manager of user experience and design at CIBC, sat down with Tim Tang of Hughes, to discuss the role of design and user experience in the transformation to digital banking.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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With Recurly and TransferWise, GoCardless tackles cross-border payments

Bank Innovation

GoCardless is continuing its international push through new partnerships. This week, the company confirmed tie-ups with subscription billing platform Recurly and cross-border payments company TransferWise in an effort to take market share away from banks. With TransferWise, GoCardless is allowing merchants to accept international payments on its direct debit payment platform.

Payments 218
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Study: US Housing Market Slows Down As Homeowners Stay Put Longer

PYMNTS

U.S. homeowners’ decision to stay in their homes longer is keeping much-needed inventory off the real estate market, causing a slip in home sales. New analysis by Redfin found that homeowners around the country are typically staying in their homes for 13 years, five years longer than they did in 2010. “If people aren’t moving on, there just are fewer and fewer homes available for new home buyers,” said Daryl Fairweather, Redfin’s chief economist.

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FX transfers that are wise

Chris Skinner

I got an email the other day from TransferWise, a service I use frequently. Why do I use it? Because I moved to Poland. Poland’s currency is the Zloty and paying everything on my card in British Pounds with conversion rates seemed stupid. It really struck home when I was … The post FX transfers that are wise appeared first on Chris Skinner's blog.

Cards 227
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B2B CX: The new battleground

Accenture

The personal experiences of corporate banking clients—hyper-relevant, simple, instant and more—are shaping their expectations for their business-to-business (B2B) experiences. In payments, for example, corporate customers want immediate transactions akin to a retail purchase done over a mobile app. Payments leaders are taking notice and action. B2B payments leaders are prioritizing client experience for growth B2B….

Examples 150
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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TD tests new AI-based app capabilities

Bank Innovation

TD Bank is testing new AI-based personalization capabilities within its mobile app, thanks to technology from Layer 6, an AI company it acquired in 2018. According to Imran Khan, TD’s vice president of digital customer experience, a new tool called MyTD is using “subtle AI” to comb through customers’ transaction history and offer personalized recommendations […].

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How Stress Test Results Can Yield Better Lending, Credit, and Risk Decisions

Abrigo

Stress Testing | 7 minute read Key Takeaways Stress testing is an important component of sound risk management. Top down and bottom up analysis can inform capital assessments. Stress testing can put a burden on smaller financial institutions, but today's technology "levels the playing field.". Some financial institutions may view stress testing as a “check the box” practice to satisfy regulators, but others are making the most out of the process.

Lending 150
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Things worth reading: 5th November 2019

Chris Skinner

Things we’re reading today include … Goldman Sachs offers would-be parents on staff $20,000 to buy eggs OneCoin lawyer on trial for role in ‘crypto-scam’ Regulators press Deutsche boss to drop dual roles Santander buys majority stake in fintech Ebury for £350m Edmond de Rothschild chief warns private banks face … The post Things worth reading: 5th November 2019 appeared first on Chris Skinner's blog.

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Small banks, tap the consortium model for fintech investment to innovate

Accenture

Guest bloggers Alex, Devon, Eliza and Reagan – from Accenture’s Emerging Leaders Program – dive into how regional retail banks combat the challenge of keeping up with the tech acquisition capabilities of larger banks through banking consortium models. A regional retail bank’s ability to effectively future-proof its business depends on how well it can adopt technology….

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Weekly Wrap: Takeaways from Bank Innovation Build

Bank Innovation

Welcome to the latest episode of our weekly wrap video series, for the week ending Friday, November 8, 2019. In this episode, Suman Bhattacharyya, deputy editor, interviews Bob Meara, senior analyst at Celent, on some of the key conclusions from Bank Innovation Build. His reflections focused on the following themes: The gap between idea conception […].

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Top CECL Questions Answered

Abrigo

CECL | 7 minute read Key Takeaways Balancing the scales: the FASB's cost-benefit an alysis of CECL. Strategies to lessen the impact of CECL on smaller community banks. How to work better with field examiners and auditors. . The transition to the current expected credit loss (CECL) standard is just around the corner for larger SEC filing institutions, but for many institutions, there are still many questions surrounding the new standard.

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The Finanser’s Week: 28th October – 3rd November 2019

Chris Skinner

The main blog headlines are … McKinsey reckon banks are in a ‘do-or-die’ moment … really? A few talking points last week, but two hit me in particular. The first is a McKinsey report that reckons half of the world’s banks are not viable. Their cost of equity is higher … The post The Finanser’s Week: 28th October – 3rd November 2019 appeared first on Chris Skinner's blog.

Maine 164
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4 Trends From Money 20/20 That Will Influence Your Bank

South State Correspondent

Last week’s Money 20/20 conference in Las Vegas proved that it remains one of the best conferences for banks that are serious about innovation, particularly as it revolves around payments. The conference is big, the hallways are endless, everybody and their granddaughter is a speaker, the expo hall is ginormous, and the whole conference is almost unwieldy.

Las Vegas 150
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.