Sat.Mar 28, 2020 - Fri.Apr 03, 2020

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Emergency loan program plagued by chaos on eve of launch

American Banker

Many bankers find crucial parts of the SBA effort to help businesses hurt by the coronavirus outbreak to be unclear and onerous. If those issues go unresolved, participation could suffer.

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Trillions of dollars of #coronavirus aid appears … from where?

Chris Skinner

These are extraordinary times. No one can remember anything like this, except maybe those over the age of 80. The last time anything like today’s world happened was the Second World War but, as I said the other day, they were fighting each other. We are fighting a thing. The … The post Trillions of dollars of #coronavirus aid appears … from where?

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Why cash recycling is a must during COVID-19

ATM Marketplace

The spread of COVID-19 is a real concern to the ATM industry and finding a safer, more efficient way to do business and reduce touchpoints with cash is essential. Cash recycling can help.

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Cash or cashless: The flaws in today's payments debate

Payments Dive

The debate over whether cash can continue amid growing acceptance of digital payments is a flawed debate, according to PPRO. The best analysis shows that digital commerce and cash need to work in tandem to serve a wide variety of consumers and businesses.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Elder Financial Exploitation During a Pandemic: An Issue We Can’t Forget

Abrigo

Key Takeaways Elderly persons are more susceptible to fraud during crises like the coronavirus pandemic. The BBB Senior Medicare Patrol issued a COVID-19 Consumer Tip Sheet to protect potential targets of these scams. Train your frontline staff to recognize the red flags of potential elder financial abuse. As the coronavirus pandemic takes a powerful hold on the United States, illicit activity such as cybercrime, check fraud, and other scams are rapidly increasing and is expected to continue th

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New Facial Recognition Policy Signed Into Law In Washington State

PYMNTS

Washington State Governor Jay Inslee signed a bill on Tuesday (March 31) establishing specific rules – backed by Microsoft – governing facial recognition software, according to a blog by Bill Smith, president of Microsoft. “This legislation represents a significant breakthrough – the first time a state or nation has passed a new law devoted exclusively to putting guardrails in place for the use of facial recognition technology,” Smith said in the post.

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Challenger bank HMBradley sees opportunity in pandemic

Bank Innovation

Challenger bank HMBradley launched this week in the face of global uncertainty, with the backing of PayPal founder Max Levchin, and already has about 25,000 waitlisted sign-ups, according to CEO Zach Bruhnke. “We are certainly in a place where almost undoubtedly people are going to lose their jobs,” Bruhnke told Bank Innovation. “It’s never a […].

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Diebold Nixdorf warns of COVID-19 related disruptions

Payments Dive

Diebold Nixdorf, a support and maintenance company for ATM and retail checkout networks, updates its business outlook due to COVID-19.

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Banks agree a global package of services for those hit by coronavirus

Chris Skinner

I don’t usually share press releases, but this one is too important to hold back. PRESS RELEASE THIS RELEASE IS UNDER EMBARGO UNTIL 23:59 MARCH 31, 2020 [BASEL, SWITZERLAND, MARCH 31 2020] Banking system works out to respond to coronavirus crisis in massive, global, co-ordinated agreement The Bank for International … The post Banks agree a global package of services for those hit by coronavirus appeared first on Chris Skinner's blog.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Egypt Limits Bank Withdrawals, Deposits To Curb Inflation, Hoarding

PYMNTS

In Egypt, banks have been told to impose a limit on cash withdrawals and deposits in a move to hopefully stop hoarding and inflation. The new limit will be 10,000 Egyptian pounds ($635) and 50,000 pounds for companies per day. There will be exceptions for those using the money to pay employees, according to a central bank statement. There will also be a limit of 5,000 pounds on ATM withdrawals and deposits, the statement said.

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Remote work heightens risk of data breach

Bank Innovation

As financial institutions transition employees to working remotely during the coronavirus pandemic, cybersecurity threats have made them more vulnerable, according to information and cybersecurity experts. “The hackers are going to have a field day with this, I believe they’re going to redouble their efforts on banks because that’s where the money is,” said Steve Hunt, […].

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3 messages from ICXA's new director

Payments Dive

David Drain, SVP of events for Networld Media Group, is also serving as the director of the Interactive Customer Experience Association.

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Banks questions about doing digital transformation

Chris Skinner

I did a presentation to a conference via video link the other day. Slido allowed audience members to ask questions through the presentation, and the list of questions at the end was quite extensive. I didn’t get time to answer all of them, but here’s a selection. The most popular … The post Banks questions about doing digital transformation appeared first on Chris Skinner's blog.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Blockchain Finds New Home In Retail Food Supply

PYMNTS

Food retailers need to embrace a new term: digital traceability. It describes a new process that shows the importance consumers are placing on the origins of their food in the throes of the current coronavirus pandemic. And it could be one of the killer apps for blockchain. “We will be tracing everything around food production, and what we do in terms of managing animals because this (coronavirus) came from animals,” said NZX Head of Analytics Julia Jones.

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Fintechs launch SBA PPP platforms amid stimulus scramble

Bank Innovation

As banks scramble to stand up digital interfaces and participate in the SBA Paycheck Protection Program (PPP) that launched today, fintech providers are rolling out different technology platforms to help lenders process the flood of small business loan applications. The Payroll Protection Program, a major component of the “Coronavirus Aid, Relief, and Economic Security” Act, authorizes lenders to provide up to $349 billion in funds to […].

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Time to drive API innovation through Open Banking

Accenture

I recently had the good fortune to collaborate with Finastra on a white paper titled Corporate Banking APIs: Open for Business. As the paper points out, application programming interfaces (APIs) are starting to significantly disrupt corporate banking. Nearly nine in ten (86 percent) banks are working on Open Banking and open API platforms, and nearly….

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Everything FinTech Asia, with contributions from Ant Financial and WeBank

Chris Skinner

There’s a new edition of The FinTech Times that has just been released. It was designed to coincide with the Spring events in Asia that would be kicking off round about now but, as most of you now know, all events have been postponed. Nevertheless, with contributions from 11:FS, WeBank, … The post Everything FinTech Asia, with contributions from Ant Financial and WeBank appeared first on Chris Skinner's blog.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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How COVID-19 Is Transforming Supply Chains – And Industrial Real Estate Demand

PYMNTS

The universal characteristics of the coronavirus are change and speed. The virus is spreading quickly around the globe, of course, and has abruptly changed life for billions of people. And in an interview with Karen Webster, Chris Caton, senior vice president and head of global strategy and analytics at Prologis , supply chains are about to change as well.

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Fintechs, lacking guidance, pivot to SBA loans 

Bank Innovation

U.S. Treasury Secretary Steve Mnuchin last weekend confirmed “any fintech lender” will be authorized to make small business loans as part of the Coronavirus Aid, Relieve and Economic Security (CARES) Act. Despite the goal to have the program up and running by today, digital lenders remain uncertain how it will work and how much it […].

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How Open Banking is catalyzing payments change

Accenture

Since the adoption of PSD2 by the European Parliament in 2015, there’s been growing momentum behind Open Banking. This is set to reach new levels in 2020, as Open Banking catalyzes innovation and efficiency across the world of payments. That makes it one of the most important trends in the industry right now. Open Banking…. The post How Open Banking is catalyzing payments change appeared first on Accenture Banking Blog.

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Things worth reading: 3rd April 2020

Chris Skinner

Things we’re reading today include … JPMorgan on collision course with US Treasury over rescue loans 130K inquiries, 1K loans: why UK government had to tweak help for small firms Denying coronavirus loans ‘completely unacceptable’ banks told Loan and credit card payments to be frozen for three months in UK … The post Things worth reading: 3rd April 2020 appeared first on Chris Skinner's blog.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Ripple Powers X-Border B2B Payments For Thai Bank SCB

PYMNTS

As it aims to provide small businesses and enterprise clients with instant payments, Siam Commercial Bank (SCB) of Thailand is poised to open up its consumer cross-border payments app, which is powered by Ripple, to companies. The financial institution had harnessed RippleNet earlier in 2020 to link up with banking partners globally, according to reports.

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Ant, Vanguard target 900 million users with robo adviser

Bank Innovation

Vanguard Group and Ant Financial’s joint venture is rolling out a new robo adviser to target the Chinese fintech giant’s 900 million users, a first step in winning a slice of the nation’s fast growing asset management business. The venture started offering an automated service called “Bang Ni Tou” (Help You Invest), to capture people […].

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Want to Become an SBA Paycheck Protection Program Lender?

Abrigo

Key Takeaways The SBA has provided guidance for lenders to apply to become PPP lenders. It has provided instructions for lenders that are not active SBA lenders.and those that have a form 750. The SBA is also offering guidance on signing up for E-Tran. This summary recaps the latest guidance (April 3, 2020) from the SBA regarding how lenders who aren’t already SBA 7(a) lenders can become a PPP lender.

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Things worth reading: 2nd April 2020

Chris Skinner

Things we’re reading today include … Now the world faces two pandemics – one medical, one financial | Robert Shiller Coronavirus: Banks bow to pressure and axe shareholder payments Banks paid millions in bonuses weeks before ban on cash rewards Wall Street’s debt machine: why everyone is watching bank exposure … The post Things worth reading: 2nd April 2020 appeared first on Chris Skinner's blog.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.