Sat.Aug 05, 2023 - Fri.Aug 11, 2023

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The Hybrid Workplace is One Huge Work-In-Process for Banks

Gonzobanker

It’s time for bank leaders to intentionally design a hybrid workplace that recognizes the new reality. As bank executives navigate rising rates, margin compression and recession risk in 2023, a striking reality has seeped into leadership meetings: the hybrid workplace is here to stay, and there’s a ton of strategic ramifications to this new aspect of the business.

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Payments companies pursue AI

Payments Dive

Card network giant Visa and digital payments company Block are among those tapping artificial intelligence to save money and serve customers in new ways.

Company 370
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How A Credit Department May Increase Risk

South State Correspondent

We estimate that approximately 50% of the community banks in the industry have a credit department that exerts influence or sets standards on loan pricing. While this process appears appropriate and benign, it increases credit risk, decreases bank profitability, and undermines the proper function of bank credit/yield tradeoff. Many bankers feel that since credit officers review all loans underwritten by the bank, a credit officer’s role should also be to opine and compare loan pricing to

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Why many of the biggest credit unions saw earnings fall this summer

American Banker

Seven of the 11 largest credit unions in the country by assets experienced a year-over-year drop in earnings in the second quarter, with increased deposit costs being a primary culprit.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Courts split on whether cryptocurrency is a security

CFPB Monitor

To understand the regulatory requirements for cryptocurrency, one must first ask the question what is money. This question is of paramount importance because the federal law definition of “money transmitting” depends in large part on state law definitions and regulator interpretations, and there is no uniform legislation that defines cryptocurrency as money for the purposes of state licensing requirements. .

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This week’s podcast episode: A deep dive into cryptocurrency and its risks to investors and the banking system, with special guest, Arthur E. Wilmarth, Professor Emeritus, George Washington University Law School

CFPB Monitor

After discussing what fluctuating- value cryptocurrencies and stablecoins are, their differences, and their primary uses and risks, we discuss the factors that led to the crypto boom and crash of 2020-22. We then look at the role of banks in crypto-related activities, the response of federal and state bank regulators, and the role of crypto in recent bank failures. .

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Credit unions' expansion in California fuels bankers' ire

American Banker

Critics slam their proposed reach as unfair competition.

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6 ways to safeguard your AML program against surprise staffing needs

Abrigo

Assessing and preparing for staffing needs AML and fraud compliance is an essential obligation for financial institutions. Here are several tips for keeping your AML program running smoothly when staffing needs arise. Get more tips for managing the AML program from this webinar: "Conquering BSA challenges: Best practices for managing a successful AML program" DOWNLOAD Takeaway 1 A safe and sound financial institution is adequately staffed, but when staffing needs arise, it can be challenging to

Training 195
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Texas community bank and community bank trade groups seek leave to intervene in lawsuit challenging CFPB small business lending rule

CFPB Monitor

Texas First Bank (Texas First), Independent Bankers Association of Texas (IBAT), and Independent Community Bankers of America (ICBA) (collectively, Proposed Intervenors) have filed an unopposed motion seeking leave from the court to intervene in the lawsuit challenging the CFPB’s final small business lending rule (Rule). Texas First is a Texas community bank, IBAT is a trade association that represents Texas community banks, and ICBA is a national trade association that represents community ban

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Discover finds tech upskilling model in Chicago hub

Payments Dive

The card issuer looks at the Chatham call center and technology hub as a model for site selections, hiring procedures, customer service experience and community development.

Chicago 370
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Modern Core Systems – It’s Time to Get a “Sidecar”

South State Correspondent

When banks talk about a “sidecar,” they speak about a modern, lightweight, real-time core system alongside a traditional core. The concept is that a “big bang” type conversion will never happen, so a slower, controlled transition is the path to getting a more modern core architecture. In this article, we argue why banks should consider a modern core system in the form of a sidecar as part of their long-term strategy.

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Probability of default and loss given default analysis

Abrigo

Probability of Default/Loss Given Default analysis is a method used by generally larger institutions to calculate expected loss. A probability of default (PD) is already assigned to a specific risk measure, per guidance, and represents the percentage expected to default, measured most frequently by assessing past dues. Loss given default (LGD) measures the expected loss, net of any recoveries, expressed as a percentage and will be unique to the industry or segment.

Analysis 195
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IBM automates AI model training for banks with watsonx

BankInovation

IBM has automated the training model process to allow enterprise clients, including financial institutions, to use generative AI in a safe and compliant way that can be implemented and scaled quickly. “Conventional machine learnings, as good as they are, take a huge amount of time.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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T-Mobile, AT&T follow Verizon on discouraging credit cards for bill-pay

Payments Dive

The telecom carriers are incentivizing customers to use their debit cards or bank accounts, as opposed to credit cards, in automatic bill-pay programs.

Cards 370
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Fuelling the tail: inflation- and GDP-at-Risk with oil-supply shocks

BankUnderground

Marco Garofalo, Simon Lloyd and Edward Manuel The economic consequences of the Russia-Ukraine war have brought the importance of sharp changes in commodity prices, such as oil, to centre stage. While many have focused on understanding the impact of these developments on the central projection for the macroeconomic outlook, this post investigates the balance of risks arising from oil-supply shocks, asking: could these lead to more severe or persistent changes in output growth and inflation, in ra

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Effective CECL model validation: A framework

Abrigo

Applying model risk management to CECL What's involved in CECL model validation? Learn what banks, credit unions, and others subject to CECL accounting can expect from this risk management process. You might also like this webinar, "Conquering CECL model validation: Prepare for success." LISTEN Takeaway 1 An area of risk financial institutions can’t afford to overlook is risk posed by models used for developing estimates and making decisions, including CECL models.

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Bank Automation News to host webinar: Global ideas for better banking AI

BankInovation

Registration is now live for the upcoming Bank Automation News webinar Global Ideas for Better Banking AI, set for Thursday, Sept. 14, at 11 a.m. ET. The webinar will focus on how financial institutions are approaching AI, open- and closed-source solutions and regulatory considerations.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Why the ‘click-to-cancel’ amendment makes sense

Payments Dive

“This proposal reflects the growing consumer demand for an easier subscription cancellation process,” writes a payments industry CEO. “However, this isn’t only in the interests of consumers.

Industry 367
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Appraisal Department More Than Just Necessary

Realwired Appraisal Management Blog

A Chief Appraiser friend of mine sometimes laments that the C-suite and lenders perceived him as a regulatory hurdle to overcome rather than a valuable resource. But, he and his team were determined to change that perception. Seth Godin’s book, Purple Cow: Transform Your Business by Being Remarkable reminds us not be invisible.

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Fuelling the tail: inflation- and GDP-at-Risk with oil-supply shocks

BankUnderground

Marco Garofalo, Simon Lloyd and Edward Manuel The economic consequences of the Russia-Ukraine war have brought the importance of sharp changes in commodity prices, such as oil, to centre stage. While many have focused on understanding the impact of these developments on the central projection for the macroeconomic outlook, this post investigates the balance of risks arising from oil-supply shocks, asking: could these lead to more severe or persistent changes in output growth and inflation, in ra

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Podcast: The future of mobile payments

BankInovation

Financial institutions look to omnichannel offerings to meet clients where they want to be met, and most consumers now prefer a mobile experience — even to pay their bills.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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PayPal launches stablecoin

Payments Dive

PayPal is planting a flag in the stablecoin space despite the slow uptake of digital assets in consumer payments and the lingering crypto chill.

Payments 367
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Non-bank ATM deployers expand in changing climate

ATM Marketplace

Non-bank ATM operators bounce back from the pandemic with acquisitions of bank terminals to expand their reach, boosting fleet numbers and increasing functionality.

ATM 94
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Risk perceptions and economic activity in the United Kingdom

BankUnderground

Nicholas Vause and Carolin Pflueger Recently, Pflueger, Siriwardane and Sunderam (2020) proposed a new measure of investor risk perceptions based on the cross-section of stock prices. Using that measure, they found that when risk perceptions are high, the cost of capital of risky firms is high and subsequently real investment and employment decline in the United States.

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5 questions with … Citizens Bank CIO Michael Ruttledge

BankInovation

Citizens Bank Chief Information Officer Michael Ruttledge is focused on AI, training and employee retention as the bank continues its digitalization. In the second quarter, the $222 billion bank explored use cases for generative AI to identify added efficiencies, Ruttledge previously told Bank Automation News.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.