Sat.Mar 27, 2021 - Fri.Apr 02, 2021

article thumbnail

Thinking Outside the Box on Serving Small Businesses

Jack Henry

This post was co-authored by Pat True and Susan Griffin. It’s still too early to tell how many small businesses will survive the events of 2020 and 2021. A recent study of small firms by McKinsey and Company estimated that as many as 1.5 million of the 31 million small businesses could fail as a result of the pandemic and the ensuing economic challenges.

Study 78
article thumbnail

Debit's on a Roll. Are Small Merchants Getting Rocked?

Payments Source

The Justice Department's probe of Visa highlights whether merchants are properly equipped to adapt to the cost of debit spending as more commerce goes digital. ]]. Compliance Debit cards DoJ Visa

Cards 138
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

2021: What to Expect After a Year of Disruption

Accenture

Undoubtably, 2020 was a year of massive upheaval that put an increased spotlight on the state of digital transformation across industries around the globe.

Retail 433
article thumbnail

Bank Regulators Seeking Comments on the Use of AI and ML in the Industry

Perficient

Background: The five federal financial regulatory agencies are gathering insight on financial institutions’ use of artificial intelligence (AI) and machine learning (ML). The five federal agencies are: the Consumer Financial Protection Bureau (CFPB), the Federal Deposit Insurance Corporation (FDIC), the Federal Reserve Board (Fed), the National Credit Union Administration (NCUA) and the.

article thumbnail

Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

article thumbnail

Digital financial services require accessibility, convenience and transparency

Bobsguide

Accessibility, convenience and transparency are key in the push for consumer adoption of digital payments and financial services, with both bank and non-bank financial institutions expanding their offerings, a panel of experts said at the BIS Innovation Summit on Tuesday. “First is.

More Trending

article thumbnail

The personalities driving today’s banking consumers

Accenture

The COVID-19 pandemic has driven a rapid uptake of digital banking around the world. The incredible speed of the adoption has rewritten some of the fundamentals of the industry, including how consumers behave and what they expect from banks in 2021. Our latest Global Banking Consumer Study, drawing on input from more than 47,000 consumers…. The post The personalities driving today’s banking consumers appeared first on Accenture Banking Blog.

Study 465
article thumbnail

Market Commentary: Week of March 29, 2021

SWBC's LenderHub

Last Week: Last week saw the resumption of the rotation trade in equities as large-cap value stocks outperformed small-cap and growth stocks. The Treasury market survived another supply deluge as the Treasury auctioned off approximately $180 billion in debt (two-year, five-year, and seven-year).

Marketing 147
article thumbnail

Receivables finance to prioritise invoice fraud threat

Bobsguide

The receivables finance industry is particularly at risk from corporate fraud with many concerned about the possible disincentivising impact that increased invoice finance fraud might have on lenders at a time when businesses need their support more than ever. Fortunately, and largely owing to.

Fraud 148
article thumbnail

Where Goldman, Citi, JPMorgan are putting fintech investment dollars

Payments Source

Large U.S. banks are directing their venture capital dollars to fintechs in capital markets, wealth management and "future-proofing." ]].

Fintech 165
article thumbnail

5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

article thumbnail

Scaling the Cloud through a Well-Designed COE

Accenture

In my previous post in this ongoing series of blogs on the journey to cloud, I looked at how your organisation can start off on the right foot with cloud architecture. With the architecture defined and in place, one of the key next steps is to set up a cloud centre of excellence (COE) to…. The post Scaling the Cloud through a Well-Designed COE appeared first on Accenture Banking Blog.

Trends 301
article thumbnail

US Consumers ‘More Adventurous’ When Switching Banks

Banking Exchange

National and global banks prove popular as consumers reassess their banking partners post-pandemic, according to research Retail Banking Financial Trends Feature Lines of Business Feature3 Customers Online Community Banking PPP Covid19.

US 139
article thumbnail

Protect your ATMs from attacks! Solutions and survey results on how to protect your ATM portfolio from destruction and theft.

ATM Marketplace

Brutal force attacks on ATMs are on the rise, and often with explosives, with news of these attacks publicized on an almost daily basis. Along with logical attacks are malware and specialist electronics that gain control of the ATM and access to customer data and funds.

ATM 120
article thumbnail

PayPal, Visa chart a course for crypto that banks could follow

Payments Source

Course 164
article thumbnail

The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

article thumbnail

Five principles for Canadian banks wanting to build human connections in a digital age

Accenture

Canadian banks appear to be facing a paradox. The COVID-19 pandemic has kicked the uptake of digital banking into hyperdrive. Fifty percent of consumers now interact with their bank through mobile apps or websites at least once a week, compared to 32 percent in 2018. While this acceleration of digital interaction can drive cost efficiency,…. The post Five principles for Canadian banks wanting to build human connections in a digital age appeared first on Accenture Banking Blog.

article thumbnail

First Women’s Bank and Billie Jean King

Banking Exchange

Billie Jean King Joins First Women's Bank in Effort to Close the Gender Gap when it comes to Access to Capital Community Banking Socially Responsible Investing SRI Women SMEs Feature Financial Trends Feature3.

article thumbnail

Podcast: Crafting a New Bank Amid COVID-19

ABA Community Banking

When the coronavirus pandemic began, Craft Bank was just about to begin its capital raise as a de novo community bank in Atlanta. With its roadshow about to begin, CEO Ross Mynatt and his small team threw out the playbook and began pivoting. The post Podcast: Crafting a New Bank Amid COVID-19 appeared first on ABA Banking Journal.

Atlanta 105
article thumbnail

Strike the right balance in regulating small-dollar lending

Payments Source

There are ways to remove bad actors from the industry — such as reinstating the Consumer Financial Protection Bureau’s payday lending rule and banning certain fees and collection practices — without hindering consumers’ access to emergency credit. ]].

Lending 164
article thumbnail

Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

article thumbnail

Why is digital transformation so difficult for auto and equipment lenders?

Accenture

Digital transformation is a difficult and complex undertaking for auto and equipment finance organizations. Because they’re conducting business in an evolving, highly competitive market with ever-increasing stakeholder expectations, many lenders and lessors see a transformation journey as an overwhelming challenge—one to be put off for another day. But we believe it’s a critical initiative for….

Marketing 244
article thumbnail

Rebeca Romero Rainey: Focusing on our communities

Independent Banker

Photo by Robert Severi. Unlike our credit union counterparts, we pay taxes, and those tax dollars are spent at home to ensure our communities grow. The more things change, the more they remain the same. As we kick off Community Banking Month, I can’t help but reflect on that statement and the changes of this past year. While we have been challenged far beyond our wildest dreams, community banks have stayed the course in keeping the focus on our communities.

Community 103
article thumbnail

Where Goldman, Citi, JPMorgan are putting fintech investment dollars

American Banker

Large U.S. banks are directing their venture capital dollars to fintechs in capital markets, wealth management and "future-proofing." ]].

Fintech 101
article thumbnail

How the cloud became the platform for payments innovation

Payments Source

Payments technology has advanced quickly in the past decade because newcomers in the industry have operated fully, or at least partially, in the cloud. ]].

article thumbnail

It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

article thumbnail

Five principles for Canadian banks wanting to build human connections in a digital age

Accenture

Canadian banks appear to be facing a paradox. The COVID-19 pandemic has kicked the uptake of digital banking into hyperdrive. Fifty percent of consumers now interact with their bank through mobile apps or websites at least once a week, compared to 32 percent in 2018. While this acceleration of digital interaction can drive cost efficiency,…. The post Five principles for Canadian banks wanting to build human connections in a digital age appeared first on Accenture Banking Blog.

article thumbnail

Business card puts Greensill founder at the heart of Downing Street

TheGuardian

Lex Greensill described as ‘Senior Adviser, Prime Minister’s Office’, adding to pressure on David Cameron over links to failed financier Labour has renewed its calls for a full investigation into David Cameron’s role in the collapse of the Greensill finance empire after a business card emerged that appeared to confirm its founder, Lex Greensill, had a role at the heart of Downing Street.

Cards 100
article thumbnail

5 questions with Sathish Muthukrishnan, Ally’s chief information, data and digital officer

BankInovation

Sathish Muthukrishnan, the chief information, data and digital officer at Ally Bank, has seen plenty of automation projects hit a brick wall, and can attribute this to three pitfalls: A lack of a clear vision; no sponsorship within the business; and not measuring the results of the automation. “When I say results, whether it is […].

Data 98
article thumbnail

Brexit gives U.K. payment firms two sets of rules

Payments Source

Payments 160
article thumbnail

10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.