Sat.Sep 23, 2017 - Fri.Sep 29, 2017

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10 Most Innovative CEOs in Banking 2017

Bank Innovation

Fintechs are partnering with banks, banks are using blockchain technology, artificial intelligence, and cryptocurrency and financial regulation is still undergoing massive changes. Challengers to traditional banking, payment, and loan products have all launched this year, and FIs are fighting fraud, hacks, and scams with an increasing number of biometric security measures. 2017 has been a […].

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Why B2B is the next trillion-dollar payments opportunity

Payments Dive

B2B businesses are typically older, running on what they know and what’s come before them. As a result, the $6.7 trillion B2B e-commerce opportunity remains largely untapped – and payments represent an important part of that untouched territory.

Payments 315
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My fictional partner

Chris Skinner

This is my wife. She doesn’t know she’s appearing on my blog today, but it doesn’t matter because she doesn’t exist. Well, she does physically but, according to my bank, she doesn’t exist. I only discovered this recently, due to trying to open a new joint investment account. To open … The post My fictional partner appeared first on Chris Skinner's blog.

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Whole Foods Products Get A Boost On Amazon.com

PYMNTS

Amazon has sold $1.6 million in Whole Foods products in the first month since acquiring the national grocery chain. According to news from The Wall Street Journal , this is one of the first infusions of cash the eCommerce giant has delivered to Whole Foods through its website. Amazon completed $500,000 in online grocery sales in the first week after it started offering Whole Foods’ “365 Everyday Value” products, according to One Click Retail eCommerce data.

National 181
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Open Banking APIs are Not Created Equally

Bank Innovation

There’s been a lot of discussion in the banking industry about open APIs that can enable different software technologies to work together with the promise of spurring innovation and shortening time to market for new services. It’s the right conversation to be having, but it tends to overlook the inherent challenges in banking software. If […].

Software 318

More Trending

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The digital transformation journey

Chris Skinner

I find more and more people are starting to understand that digital is a transformation project, not just an adjunct to business as usual. But there needs to be more of them. We can liken most people’s thinking about digital in banking for example, to the thinking within the media … The post The digital transformation journey appeared first on Chris Skinner's blog.

Examples 273
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ARTIFICIAL INTELLIGENCE: AUGMENTING THE HUMAN WORKFORCE

Accenture

These are exactly the sort of words that would make you launch your phone into the nearest river, if they had been uttered by Siri. Fortunately, they are the fictional words of HAL 9000, the sentient artificial intelligence system in the 1968 Stanley Kubrick film, A Space Odyssey: 2001. It told the story of a mission to Jupiter and the gradual realisation of the human crew that the perfect piece of AI designed to help them, was in fact fallible, and plotting against them to preserve its existenc

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One Fifth of U.K. Bussiness to Use Cryptocurrency in Payment Processing in 2018

Bank Innovation

The United Kingdom is one of the largets fintech hubs of Europe, so it is only fitting that U.K. businesses are taking advantage of the benefits the industry has to offer. One of those major benefits is cutting costs. According to a survey conducted by London-based business finance company MarketInvoice, released today, U.K. businesses that […].

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A 'prophet' reveals 5 tips FIs can use to create great customer experiences

Payments Dive

At the Bank Customer Experience Summit this week in Chicago, retail authority Doug Stephens highlighted shifts in demographics, technology and media that are completely transforming the consumer landscape — and the very essence of retail banking.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Don’t trust anyone

Chris Skinner

I just hosted Jamie Woodruff, the Ethical Hacker, at our Nordic meetings in Oslo and Stockholm. He’s always got some good stories to tell, like how he uses your children’s toys to listen to your conversations or pretending to be a waiter at the hotel restaurant to catch all the … The post Don’t trust anyone appeared first on Chris Skinner's blog.

Meeting 272
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THE ATOMIZATION OF PAYMENTS: PART ONE

Accenture

In my view, electronic payments will accelerate dramatically over the next decade, driven by the “atomization of payments.” New business models are emerging, enabled by technology, resulting in increased transactions that will scale and scale. We are fast moving from batch to real-time transactions, with payments made continuously from bank accounts.

Payments 171
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UX Design is Next Big Hurdle for Banks, Vested Ventures Says

Bank Innovation

EXCLUSIVE— With the help of APIs and other technologies, U.S. banks are mastering the use and sharing of data, but the next challenge is going to be even more technical. To move forward, financial institutions are going to have to take a closer look at the user experience, Eric Hazard, CEO for fintech venture capital […].

UX 306
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Backlash from 'Bodega Mania' a lesson for fintech, payments industries

Payments Dive

Bodega's social media firestorm will help educate the automated retailing industry and the technology community about the need to be direct with the public on important forthcoming changes.

Industry 186
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Fintech for the Snapchat generation

Chris Skinner

My good friend Slava of Life.SREDA has just written a book called The First Fintech Bank’s Arrival. You can buy it for 9,99$ on Amazon or download for free on www.ariv.al. He’s also shared a chapter with me, and I thought it interesting so here is to sharing. Fintech for the … The post Fintech for the Snapchat generation appeared first on Chris Skinner's blog.

Fintech 271
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Re-Packaging Apps To Sell: What Will It Take?

PYMNTS

Is the app marketplace dying a slow death? Consumers have certainly gotten past the novelty phase, with more than half of U.S. smartphone users downloading a grand total of zero new apps each month. So, does that mean consumers are moving on, or simply that they are expecting more from apps and their developers? If it’s the latter, what will it take to hold their attention – more visibility from the Apple App Store ?

Google 169
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How Will People Pay in the Future?

Bank Innovation

Cash is on its way out, but are bitcoin and other virtual currencies on their way in? Well, maybe. About 9% of American consumers believe that their children, or future generations, will be paying for things in the future with virtual currency, according to a poll of 875 participants conducted by LendEdu. Cash, unsurprisingly, was […].

Bitcoin 286
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New “flying” formation for banks and fintechs

Accenture

While aesthetically pleasing, the distinctive V-shaped flying formation of migrating Canadian Geese is actually an efficiency measure. By flying in formation, the flock can be more aerodynamic and fly about 70 percent farther with the same amount of energy than if each goose flew alone. The thrust of one helps the others. With common direction and cooperation, they get to where they are going faster, easier and more efficiently.

Fintech 163
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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How the world has changed …

Chris Skinner

I’m going way, way back in time to when I was a mere youngster in finance. Yes, there were planes, trains and automobiles back then you insulting, poisonous bunch-backed toad. Anyways, back then, I did a business process analysis of one of the country’s largest financial firms and I still … The post How the world has changed … appeared first on Chris Skinner's blog.

Training 190
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Hearables: Taking Voice Control Beyond Smart Speakers

PYMNTS

What’s better than being able to boss Alexa around at home? How about being able to boss her around everywhere else, too? It’s becoming possible with hearables — and no, that’s not a typo. Hearables may be the next big wearables if the voice activation trend continues the way it’s been going. The world already has Bluetooth earpieces and wireless earbuds.

Samsung 160
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A New Kind of Fintech: Why Health Savings Account Startup Lively Added Investment Capabilities

Bank Innovation

EXCLUSIVE- Health Savings Account Startup, Lively wants to be more than a HSA vehicle. Right now, more means giving its account holders the option to invest their HSA funds. Launched on March 1 this year, the company was started by two friends, Alex Cyriac, and Shobin Uralil, with the vision to help people manage their healthcare […].

Fintech 278
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The role of expert judgment in risk rating

Abrigo

Imagine the following scenario. An analyst is preparing a risk rating as part of an account’s annual review. She has spread the most recent financial data and updated answers to qualitative questions in the scorecard. She knows this credit well because she has managed it for two years and talks to the CFO regularly. When the risk rating is calculated, however, the scorecard result does not match what she was expecting.

Analysis 150
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Things worth reading: 25th September 2017

Chris Skinner

Things we’re reading today include … Voice biometrics to be the ‘front door’ for all ANZ bank contact ABA to facilitate easier bank switching via code Using data analytics and tech in HR What Banks Can Learn From Nokia’s Demise Banks braced for Carney’s verdict on household debts ZhongAn launches … The post Things worth reading: 25th September 2017 appeared first on Chris Skinner's blog.

Analytics 184
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Bringing “The Next Big Thing” To A New Group Of Consumers

PYMNTS

Generally speaking, if you’re trying to get a consumer’s attention, offering them access to “The Next Big Thing” is a pretty good way to do it. As Nancy Berger, VP and CRO at Marie Claire USA , told Karen Webster in a recent conversation, it’s one of those topics that inherently catches everyone’s interest. “If I’m going through my inbox and I see an email from someone I know and trust with ‘The Next Big Thing’ in the subject line – it’s what I’m opening first,” she noted.

Groups 158
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E-Money App deVere Vault Adds 22 Currencies, Plus a New Banking Feature to its Digital Wallet

Bank Innovation

EXCLUSIVE – E-money app, deVere Vault, today added the Australian dollar and 21 other currencies to its growing repertoire of now 27 currencies, as the fintech continues to expand its products and customers since its launch a few months ago. Among the other currencies added are the Canadian dollar, Chinese yuan, Japanese yen, Mexican peso, […].

Fintech 273
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5 Top takeaways from the 2017 Risk Management Summit

Abrigo

The hundreds of people attending the 2017 Risk Management Summit hosted by Sageworks heard from dozens of thought leaders in the financial services industry. As a result, bank and credit union leaders came away from Denver and the three-day summit, which ended Wednesday, with a wealth of advice. They learned how to prepare for the current expected credit loss model (CECL) and leverage the change to better manage the business, and they found out about new perspectives for improving lending proces

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.