Sat.Oct 07, 2017 - Fri.Oct 13, 2017

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Banks Need to Increase Focus on APIs if They Want to Match Fintechs, Verizon Says

Bank Innovation

EXCLUSIVE— It’s no secret that banks don’t move all that fast when it comes to new innovations, but most are starting to match fintechs at the customer experience level, according to Verizon, which provides software and internet connectivity to much of the industry. But the internal systems of traditional financial institutions are a different story. […].

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If you’re getting something for free, you are the product

Chris Skinner

This quote If you’re getting something for free, you are the product has been floating around for a while, and normally is related to Facebook and Google. It’s all about the fact that these companies are selling you to advertisers as clickbait. Facebook, Google, Twitter and others are not free … The post If you’re getting something for free, you are the product appeared first on Chris Skinner's blog.

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Setting goals for exiting your business: Why it’s important

Abrigo

By John Brown, Founder of Business Enterprise Institute, Inc. Setting goals is critically important when you approach the inevitable exit from your business. Without goals, even the strongest systems fail, as they have no purpose to work toward. Your goals are what guide your process toward a successful exit, and without them, you will find wheels spinning in the mud of indecision.

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Is blockchain for banking hype or opportunity?

Payments Dive

The banking industry has always tended to be conservative and extremely cautious with any kind of experimentation. This is certainly true with blockchain. But it's also true that banks realize the technology does have applicability, and cannot be ignored.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Lemonade Insurance Opens its API Platform to Developers

Bank Innovation

Insurtech Lemonade has opened its platform “to the world,” as stated by company co-founder Shai Wininger. The company, which provides quick and easy home insurance via mobile, will now allow developers to access their platform through the Lemonade API. This will allow developers to add Lemonade Insurance alongside their main products, according to the company. […].

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NEW REPORT: Can An API-Born Bot Curb Buyer’s Remorse?

PYMNTS

Based on the activity of the past few weeks, it seems API-based solutions are becoming more at home on mobile devices as various companies launched several app-based solutions to expedite cash flows in different global markets. These developments could offer help to consumers, executives, entrepreneurs or freelancers as they conduct their own types of business.

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FSS File Exchange Service

Payments Dive

As ATM footprint continues to grow, banks face unprecedented challenges in effectively monitoring and auditing transactions at the device level.

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SWIFT Calls Its Blockchain Trial a Success

Bank Innovation

SWIFT has dubbed its blockchain projects successful, according to a report published today regarding its proof-of-concept with the technology. The inter-bank network’s proof-of-concept, announced back in January 2017, was aimed at testing whether blockchain could be used for more efficient international transactions. Specifically, the test dealt with funds in Nostro accounts, and sought to determine […].

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Don’t be so blasé about people loving FinTech

Chris Skinner

I find it interesting as we move towards Open Banking and Open APIs through regulations at both the UK and EU levels. The push is for data sharing with trusted third parties with user consent. All well and good, you would think, but several surveys point to it not being … The post Don’t be so blasé about people loving FinTech appeared first on Chris Skinner's blog.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Target black box costs for zero-based, Future-Ready Banking

Accenture

Seneca, the 1st-century Roman statesman, didn’t believe in luck. For him, what others called luck was when opportunity met preparation. Hopefully there aren’t many bank CEOs relying on luck to get them through their digital transformations. The opportunity in front of them is becoming clearer—to thrive in a more open and competitive banking industry by being customer-centric and agile—but what of the preparation?

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Watch highlights from this year's Bank Customer Experience Summit

Payments Dive

Bank executives gathered in Chicago last month to listen to keynotes and panels about evolving consumers' expectations when it comes to their banking relationships.

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Despite Slow Growth Rates, Data Shows Digital Wallets Will be Big in 2018

Bank Innovation

Digital Wallets is going to be big. Despite a very slow rate, both merchants and consumers are vouching that the value a digital wallet poses is tremendous to both parties. According to a report by Forrester Consulting, cardless ATMs, P2P payment apps, and store loyalty programs have positioned mobile wallets to be the next big […].

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Five more FinTech themes …

Chris Skinner

I blogged about the FinTech themes that came out of the Celero conference the other day and forgot to mention that I recently joined a one-day retreat at Payments International in London, as a facilitator. I don’t do such intimate work very often, where I sit with a few people … The post Five more FinTech themes … appeared first on Chris Skinner's blog.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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SecurityScorecard Lands $27M To Expand Third-Party Vendor Security Ratings

PYMNTS

SecurityScorecard , the risk management firm whose platform helps provide security ratings, said Thursday that it raised $27.5 million in Series C funding. The latest round, the company said in a statement, was led by Nokia Growth Partners (NGP) with participation from Moody’s Corporation, AXA Strategic Ventures and Intel Capital. Several existing investors – including Sequoia Capital and Google Ventures – also participated.

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Three things to think about when bringing chatbots in your bank

Payments Dive

Artificial intelligence (AI) is a hot topic, and companies everywhere are exploring how this technology can help to enhance the customer experience. The banking software company Auriga has published a whitepaper to explain what the financial industry needs to keep in mind when implementing AI-powered chat bots.

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Wells Fargo Adds NFC to its ATM Network

Bank Innovation

For those customers withdrawing their money from Wells Fargo, the bank has now added another way to over 5,000 of its ATMs: users can now use NFC or “tap and pay” at the terminal. The capability works through the customer’s mobile wallet feature — for now, it’s available for Apple, Android, or Samsung Pay customers, […].

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One brilliant thing is way better than 1000 average ones

Chris Skinner

I’ve blogged on some of the themes I’m going to cover below, but the story gets clearer and clearer in my head the more I blog about and talk about it, so this version may be a little clearer than some that have gone before. The first is that banks … The post One brilliant thing is way better than 1000 average ones appeared first on Chris Skinner's blog.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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The atomization of payments: Part two

Accenture

In part one of my blog on atomizing payments, I explained how payments volumes are likely to expand 25 times or more in the future, resulting in trillions of new payments. In part two, I explain a precedent for this atomization and its implications, and how the payments industry needs to prepare. Precedent and Implications. Atomization of communication is a precedent.

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FSS Hosted Payment Services

Payments Dive

The introduction of Payment Banks and Small Finance Banks in the Indian banking industry is expected to make banking services more accessible to everyone across the country.

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Accenture to Create DLT Prototype for Singapore’s Central Bank

Bank Innovation

Professional services company, Accenture, has been hired by the Monetary Authority of Singapore (MAS) and The Association of Banks in Singapore (ABS) to develop a prototype using distributed ledger technology (DLT) for processing interbank payments. The project is in Phase 2 of an initiative called Project Ubin, which is led by MAS and ABS as […].

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Things worth reading: 9th October 2017

Chris Skinner

Things we’re reading today include … Swedish challenger bank Handelsbanken commits to UK but wants Brexit clarity Have we learned our lessons from the financial crisis? Don’t bank on it EU raids Polish and Dutch banking groups over fintech access Staley scrutinised as Barclays faces historic dilemma Chief of Credit … The post Things worth reading: 9th October 2017 appeared first on Chris Skinner's blog.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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How The ‘Debbie Test’ Helps T1 Payments Weed Out Sketchy Merchants

PYMNTS

“Does this merchant pass the Debbie Test?”. That’s the first thing Donald Kasdon, chief executive officer of credit card processing and payment solutions provider T1 Payments , said he asks when considering whether the processor should take on a new merchant. Debbie is Kasdon’s mother and, according to Kasdon, she’s the perfect litmus test for a vendor’s risk level.

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Why is Work-Life Balance Important?

Payments Dive

Why work-life balance is important and three steps you can take to achieve it.

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China Likely to License Cryptocurrency Exchanges

Bank Innovation

The People’s Republic of China will likely re-legalize cryptocurrency trading, ending its nation-wide ban on crypto exchanges from early September, as reported by cnLedger, a well-known source on cryptocurrency news in China. The report in question revealed that Xinhua News, recognized by many as the voice of the Chinese Government, published the following statement: Virtual […].

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Best practices in risk rating policies

Abrigo

Policies are “the cornerstones for sound lending and loan administration,” and risk rating policies are a key component. Regulatory agencies lay out elements that loan policies should cover, such as what types of loans an institution will make and what information will be required from borrowers, but they rarely dictate the details. An institution must develop appropriate policies and procedures based on its size and the complexity of its portfolio.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.