Sat.Sep 07, 2019 - Fri.Sep 13, 2019

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We’re just a technology company that happens to have a banking licence

Chris Skinner

I hear this a lot, and don’t like it. Many banks say it these days, and they say it to be cool. To be like a start-up. To be like a Silicon Valley angel investment firm. To be like a young, FinTech unicorn. However, there is a massive difference between … The post We’re just a technology company that happens to have a banking licence appeared first on Chris Skinner's blog.

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Making digital payments work in the moving and storage space

Payments Dive

The moving and storage industry can benefit tremendously from upgrading to a modern payment system that supports EMV and allows for alternative payment options.

Payments 301
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Plugging leaks: Bento for Business uses tech to help clients streamline payments

Bank Innovation

As consumer payments go digital, startups and banks now are focusing on digitizing business-to-business payments, an area where small business owners still are reliant on paper checks and a multitude of expense-management tools. Bento for Business‘ pitch to business owners, however, is more than just about expense tracking, according to Farhan Ahmad, the Chicago-based company’s CEO. […].

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Building The Tire Shop Of The Future With On-Demand Service

PYMNTS

When Zohr Co-Founder and CEO Komal Choong and Co-founder and COO Anoop Choong were in college, they would flip cars and car parts on the side. While they were buying and selling a lot of those vehicles, Komal told PYMNTS in an interview that “we realized how painful the experience was for the consumer going into a traditional tire shop or repair facility.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Where the AI rubber hits the banking road

Chris Skinner

I was talking with a senior banker, who told me that he was in charge of the Artificial Intelligence program in the bank. I was impressed as he is part of the executive leadership team of the bank and not the CIO. We have invested widely across the board in … The post Where the AI rubber hits the banking road appeared first on Chris Skinner's blog.

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US Bank’s White: Digital banking is now more than DIY

Bank Innovation

As digital banking goes mainstream, banks are recognizing that a mobile app that lets customers carry out day-to-day tasks isn’t enough. It’s a reality for which U.S. Bank has been preparing, especially as it reports that 72% of its customers are considered “digital-active” and 50% are using mobile channels. “Digital and do-it-yourself (DIY) are the basic […].

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Walmart To Expand Delivery Unlimited Program

PYMNTS

With an expansion of its Grocery Delivery membership option for customers, Walmart plans to grow the reach of Delivery Unlimited to 1,400 stores later this autumn. The offering allows shoppers to pay a monthly or yearly fee to get unlimited Walmart Grocery Delivery orders. Shoppers, however, can still pay a per-delivery fee without a membership, the company said in an announcement.

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Money without government? Emperor’s without Clothes?

Chris Skinner

I finally hit the nail on the head about why you can’t have money without government. It’s because you can create as open a system, complex a platform, distributed an idea, decentralised a currency as you want but, unlike most industries, without some form of supervisory oversight, the whole financial … The post Money without government? Emperor’s without Clothes?

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Ride sharing, delivery firms gear for battle after California reclassifies workers in new bill

Payments Dive

A bill that reclassifies gig workers at ride sharing, delivery and other app-based firms passed overwhelmingly in California. However gig companies like Uber, DoorDash and others say they will push for a more balanced bill that preserves some of the independence that drivers enjoy and creates less of a financial burden on the industry.

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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Varo drops goals feature from app, citing low user uptake

Bank Innovation

In a sea of sameness among digital-only banks, Varo is taking a bold move in pulling the plug on a feature that millennials supposedly hold dear: goals-based savings envelopes. In one fell swoop, the San Francisco-based startup rebelled against a trend that’s become a table-stakes offering among digital-only banks, including N26’s “Spaces” and Monzo’s “Pots.” […].

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Voice Recognition Could Take A Bigger Role In Retail

PYMNTS

Voice recognition could soon play a bigger role in retail — especially in the world of quick service restaurants. That’s the signal sent recently by McDonald’s. The fast food operator recently announced an agreement to acquire Apprente. The company said in an announcement that the arrangement is another bold step in advancing employee- as well as customer-facing innovations while bolstering the technological capabilities of the chain.

Retail 248
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A Checklist For Any Bank Considering a Payment Strategy

South State Correspondent

Payment Innovation When it comes to long-range strategic planning in banking, what to do about payments, should be in the top five considerations up there with treasury management, capital allocation, risk tolerance, and human capital. Payments are such a central part to banking and are now undergoing such a radical change that all banks have an opportunity to reclaim transaction market share back from the card networks, card processors and even national banks.

Strategy 191
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Elvis seen opening a bank account in Hawaii

Chris Skinner

As it’s Friday, a slightly more whimsical post. I was amused to see a story floating around the internet yesterday that read like this: ‘Missing’ woman mystery solved A group of tourists spent hours Saturday night looking for a missing woman near Iceland’s Eldgja canyon, only to find her among … The post Elvis seen opening a bank account in Hawaii appeared first on Chris Skinner's blog.

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Mastercard’s Miebach: Prepaid cards are not a niche business

Bank Innovation

Mastercard is doubling down on its prepaid card business, which it sees as fuel for the rise of many consumer-facing fintech companies. During its investor day on Thursday, the payments giant said its prepaid card business grew 19% in gross dollar volume from the first half of last year. Furthermore, the company expects its prepaid […].

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FTC Officials Look Into Amazon’s Use Of Market Power

PYMNTS

To find out if Amazon is utilizing its market power to hurt competition, a Federal Trade Commission (FTC) team of investigators has started to interview small businesses that sell items on Amazon. Multiple attorneys, as well as one economist at a minimum, have been conducting interviews that tend to last roughly an hour and a half that cover many topics, Bloomberg reported on Wednesday (Sept. 11), citing unnamed merchants.

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Enough With The 'AI-First' Hype!

Ron Shevelin

Banks no more need an AI-first strategy in 2019 than they needed a COBOL-first strategy back in 1959.

Strategy 135
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All we are saying, is give us a chance

Chris Skinner

One of the key attributes of many of the firms I’ve talked to about doing digital transformation is that there are lay-offs but, whenever possible, these banks support people to change careers. Sure, there may be significant lay-offs if it is a heavily branch oriented bank as getting rid of … The post All we are saying, is give us a chance appeared first on Chris Skinner's blog.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Retail rewards as in-app cash: Venmo embeds with loyalty programs

Bank Innovation

Brands have begun to Venmo their most loyal customers with rewards points converted to Venmo cash. PayPal-owned Venmo this week rolled out a partnership with PepsiCo’s loyalty program Pepcoin, in which customers who buy a PepsiCo beverage and a Frito-Lay snack together can earn up to 10% in cashback rewards, paid out in Venmo cash […].

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How Video Games Are Helping Retailers Grow And Innovate

PYMNTS

Video games are helping to drive retail innovation and growth, and that includes the hot area of subscription commerce. Video games have changed a lot since the early days of home gaming in the late 1970s and early ’80s. The graphics improved, the games got more expensive and elaborate, and a whole lot more people from every walk of life are playing them.

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Big tech is turning banks into dinosaurs

Payments Source

High-tech heavyweights like Google, Amazon and Apple have tied payments to broader financial services, added to the view that banks are less relevant, writes Polyient Labs' Brad Robertson.

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The Finanser’s Week: 2nd September – 8th September 2019

Chris Skinner

The main blog headlines are … We just haven’t got a clue what to do! I was talking with a CXO of a bank. They are actively engaged in ‘going digital’, but she was sharing with me that the bank’s executive team had no idea what going digital means. Being … The post The Finanser’s Week: 2nd September – 8th September 2019 appeared first on Chris Skinner's blog.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Jack Dorsey’s Square is testing a new free stock trading service

Bank Innovation

Jack Dorsey’s Square already lets customers buy and sell Bitcoin on its popular Cash App. Soon, it may let them buy and sell stocks. Square is testing out a new Cash App feature that would enable users to make free stock trades, according to a video outlining the product’s features seen by Bloomberg. While the exact date of its launch […].

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Retailers Are Getting Smarter About Artificial Intelligence

PYMNTS

Artificial intelligence (AI) and machine learning (ML) are starting to play a bigger role in retail, foreshadowing what’s to come in the new decade of the 2020s. Walmart , for instance, hopes to reduce checkout theft by turning to cameras powered by AI, with deployments underway in some 1,000 stores. “The retailer began investing in the surveillance program, dubbed Missed Scan Detection, several years ago in an effort to combat shrinkage – loss due to several causes including theft, scanning err

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Morning Brief 9.12.19: The Netherlands may bar foreign crypto companies

Payments Source

The information you need to start your day, from PaymentsSource and around the Web. Today: The Netherlands aims at crypto; Payroll scam costs millions; Google shutters Express; Square sues San Francisco; Payment technology firm gets a banking license in Australia.

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Things worth reading: September 13, 2019

Chris Skinner

Things we’re reading today include … Deutsche Bank is first to settle bond-rigging lawsuit, amid federal probe Hong Kong’s bourse seeks to snap up the London Stock Exchange Steven Mnuchin begins reforming America’s giant mortgage-guarantee firms Google to pay €1bn to end French tax probe Hong Kong stock market operator … The post Things worth reading: September 13, 2019 appeared first on Chris Skinner's blog.

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3 Ways Managed Device Services Help Community Banks Cut Costs

Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se