Sat.Nov 09, 2019 - Fri.Nov 15, 2019

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Banking is inherently sexist

Chris Skinner

Actually, it’s not just banking. It’s money. Money is about control – something I blog about regularly – and men control societies, economies and the world. Women are subjugated in that world, which is why there is a minority of female founders of FinTech firms and female executives in the … The post Banking is inherently sexist appeared first on Chris Skinner's blog.

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Google, Citi see integrated payments, mobile banking as mutually beneficial

Payments Dive

The blockbuster agreement for Citi to integrate its Google Pay wallet with Citi and Stanford Federal Credit Union's mobile checking accounts represents an evolution of Big Tech and traditional banking to offer a mutually beneficial expansion of their digital banking and payments businesses.

Google 319
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Temenos is betting on a social banking tool to help small banks compete

Bank Innovation

To Switzerland-based banking tech provider Temenos, a human-centered digital approach will help small institutions compete with large players. Through its acquisition of software-as-a-service provider Kony last August, Temenos added social platform Engage to its toolkit for client banks. Engage features profiles of bankers reminiscent of dating apps, matching customers with associates.

Tools 264
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MoneyGram, Wing Team Up On Cambodian Digital Wallet 

PYMNTS

MoneyGram has announced a partnership with Cambodian bank Wing on a digital wallet venture that will allow funds to be deposited directly into customers’ accounts. “With 80 percent of our online transactions being made on a mobile device, we are looking to provide even more options for our customers using our digital platforms,” said MoneyGram President and CEO Alex Holmes.

Mobile 253
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Big Banks AND Big Tech (not versus)

Chris Skinner

I’ve said for a while that the Big Tech giants will not become banks. Amazon and Alibaba will do a lot of bank-like activities, but they will never move into full-service banking, as in offering deposit accounts. Why won’t they? Because that’s full banking activity which has all of the … The post Big Banks AND Big Tech (not versus) appeared first on Chris Skinner's blog.

More Trending

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Scotiabank, Fifth Third, SunTrust: Amazon, Apple inspiring UX

Bank Innovation

The popularity of Amazon Prime and Apple is forcing bankers to rethink user experiences, industry practitioners said at Bank Innovation Build. With the growing adoption of digital banking platforms, user experience specialists said human experiences should underpin digital product roadmaps, with technology performing a supporting role. “Technology is an enabler, but user experience design provides […].

UX 225
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Visa: Using AI To Separate The Good, Bad — From Billions Of Daily Transactions

PYMNTS

Three billion credit and debit cards. More than 100 billion transactions, worth more than $11 trillion. That’s the payments volume running over Visa ’s global network, a network whose vast global expanse is a tempting playground for cyberthieves. Visa’s cybersecurity team, as Chief Information Security Officer Sunil Seshadri told Karen Webster, also logs as many as 8 billion security events every day — that’s billion with a “b.

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Can you recognise a fraudster when you meet one?

Chris Skinner

I’ve pointed out many times that it’s easy to scam people online and defraud them. I even once got a phone call from an elderly gentleman asking me if he had really won £1 million on the Financial Services Club lotto. I had to let him down gently. Equally, a … The post Can you recognise a fraudster when you meet one? appeared first on Chris Skinner's blog.

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ATMIA's Ron Delnevo sees cash access still playing critical role in banking, society

Payments Dive

Ron Delnevo, executive director of Europe at the ATMIA, believes in payment choice. He also thinks independent ATM operators play an important role in keeping cash accessible.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Apple Card’s gender-bias claims look familiar to old-school banks

Bank Innovation

Apple Inc. pitches its new card as a model of simplicity and transparency, upending everything consumers think about credit cards. But for the card’s overseers at Goldman Sachs Group Inc., it’s creating the same headaches that have bedeviled an industry the companies had hoped to disrupt. Social media postings in recent days by a tech entrepreneur […].

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Nike To Pull Product Listings From Amazon

PYMNTS

Nike announced that it is parting ways with Amazon and will no longer sell its products on the eCommerce marketplace, ending a pilot program that began in 2017, The Wall Street Journal (WSJ) reported on Tuesday (Nov. 12). The sneaker and sports apparel company said it is going forge new retail partnerships and concentrate on its direct business. For many years, Nike opted out of an Amazon partnership due to concerns that it would weaken the brand.

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Tomorrow’s bank? What do HSBC and Wells Fargo think?

Chris Skinner

I always like to hear what bankers think about the future of banking – it’s probably more accurate than what janitors or futurists think – and so was pleased to see two items in my in-tray this week, one from HSBC and the other from Wells Fargo. According to the … The post Tomorrow’s bank? What do HSBC and Wells Fargo think? appeared first on Chris Skinner's blog.

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New Research Highlights Global Market Opportunity for Secure Commerce at the Pump I New Report I EMV I Pay at the Pump I Trends I Survey

Payments Dive

Download this new report which explores the findings of a survey commissioned by TNS among US, UK and Australian adults about their current usage of pay-at-the-pump facilities and their willingness to engage with new technologies and services at the fuel dispenser.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Google partners with Citi to offer customers checking accounts

Bank Innovation

Google has partnered with Citigroup Inc. and a local California credit union to offer consumer checking accounts, a person familiar with the matter said. The product will launch in 2020 with Citigroup handling most of the financial and compliance requirements, the person said, asking not to be identified because the project hasn’t been announced publicly. […].

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Why The Future Of Brick-And-Mortar Isn’t About Sales

PYMNTS

In 2014, it was hard to pick up any article about retail and not end up reading an obituary for the mall. It was the peak of “the mall is dead, the physical store is over” narratives in American media, and the conventional wisdom among the forward-thinking was the future was digital commerce all the way down. That conventional wisdom, b8ta founder and CEO Vibhu Norby told PYMNTS in a recent conversation, was misguided — something that think-piece writers started to realize by 2017 or so.

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Joy to the World … and Please Pay Me!

Chris Skinner

Just over a month away from Christmas and the festive season is off to a rock and roll start. This week sees the launch of the annual John Lewis schmaltzy advert (see every one since 2006 here) and after six on December 5 sees the lighting of the Trafalgar Square … The post Joy to the World … and Please Pay Me! appeared first on Chris Skinner's blog.

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Open Banking is already here. Open data is just beginning.

Accenture

Today, the vast majority in the industry have heard the term Open Banking, but what does it really mean? The answer isn’t as simple as many people might think. In the UK and Ireland, we mostly use the term when referring to regulation introduced on the back of the EU’s PSD2. Globally, however, the term…. The post Open Banking is already here. Open data is just beginning. appeared first on Accenture Banking Blog.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Alberta Investment Management deploys Nutanix Enterprise Cloud

Bank Innovation

Alberta Investment Management Corporation (AIMCo) is one of Canada’s largest and most diversified investment managers, committed to finding the best investment opportunities from around the world for its clients. To support its strategy of employing innovative, best-of-breed applications via a service-oriented architecture, it has chosen to use Nutanix Enterprise Cloud.

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BlackBerry On 5G And The IoT Security Problems That Must Be Fixed

PYMNTS

IoT providers have hit an innovation streak in recent years, utilizing increasingly sophisticated technologies such as artificial intelligence (AI) and data tools like machine learning (ML) to rapidly expand the world of connected things. 5G’s rise will only compound this growth, adding crucial support for future devices. Providers must still keep watchful eyes on their 5G devices’ security measures, according to Sarah Tatsis, vice president of the Advanced Technology Development Labs business u

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The Finanser’s Week: 4th November – 10th November 2019

Chris Skinner

The main blog headlines are … Seven Fin and Tech truisms we wish were myths (with thanks to Anne Boden) I attended the New Statesman’s FinTech Summit yesterday. I gave the opening speech and was followed by the indomitable Anne Boden, CEO and Founder of Starling Bank, who talked about … The post The Finanser’s Week: 4th November – 10th November 2019 appeared first on Chris Skinner's blog.

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A Strong Loan Review System Is Good for Your Business

Abrigo

Key Takeaways Effective credit risk review promotes lending agility. Many of the objectives of a credit risk review system support business goals. Keys to effective loan review are independence, sufficient standing in the organization, and adequate funding. Regulators consider an effective loan review system vital for financial institutions’ efforts to meet safety and soundness standards.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Point-of-sale financing an untapped opportunity for banks

Bank Innovation

Banks need to embrace new customer acquisition models or risk falling behind, a recent Accenture report argued. The report, titled 5 Big Bets in Retail Payments in North America, examined how banks risk losing payments revenue to technology startups and other non-bank competitors. According to Kevin Grieve, North American lead for Accenture Payments, banks should […].

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TikTok Enters eCommerce With In-App Shopping Links

PYMNTS

The popular video app TikTok is testing out a new feature that will give certain video creators the option to add links to videos for eCommerce purposes, according to a report by The Wall Street Journal. The move would allow the growing app to earn an additional stream of revenue outside of advertising. Right now, the new feature is only available to a few top creators.

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Things worth reading: 11th November 2019

Chris Skinner

Things we’re reading today include … Deutsche Bank tech failings hit thousands of payments UBS wealth management co-head Khan unveils plans to grow business: paper TSB ‘may close up to 100 branches and put 400 jobs at risk’ Apple co-founder says Apple Card algorithm gave wife lower credit limit DWS … The post Things worth reading: 11th November 2019 appeared first on Chris Skinner's blog.

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Digital is transforming the European specialty finance industry

Accenture

It was our honor to represent Accenture at the 2019 Eurofinas & Leaseurope annual conventions last month in Budapest and facilitate the panel, “Making Online Platforms Work” As we explored the impacts of the digital revolution on auto and equipment lending and leasing with other industry leaders, we were struck by five key developments: The….

Industry 150
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.