PYMNTS

MARCH 11, 2020

To assist in bringing at-home testing kits for COVID-19, the disease caused by the coronavirus , to homes of Seattle-area residents, Amazon Care is reportedly in discussions with local health groups, according to a CNBC report. The talks have been occurring for over a week, according to unnamed sources. Amazon Care rolled out last fall as an experimental effort to provide employees and dependents in the area of Seattle with high-quality health care.

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Seattle Regional Report Groups 234

PYMNTS

MARCH 12, 2020

“At the speed of business.” The phrase evokes capitalism with dynamic velocity, which is probably why it was the UPS ad tagline for years, and why Cisco later used another variation, “Innovate at the Speed of Business,” to articulate itself. So, what is the speed of business? If we’re talking about business-to-business (B2B) payments, the speed of business is nothing to brag about.

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Payments Retail Fraud Innovation 158

PYMNTS

MARCH 13, 2020

The toll of the coronavirus on businesses has hit everything from tourism to large gatherings like concerts and conventions. With those goes the value of Airbnb , which saw its bookings fall by 40 percent, according to published reports Thursday (March 12). According to independent data from analytics group Airdna, the drop was largest in China (previously the fastest-growing market for the rental platform) and parts of Europe where the virus has hit the hardest.

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PYMNTS

MARCH 12, 2020

Amazon ’s New York expansion plans will now include the former Lord & Taylor building in downtown Manhattan, as the eCommerce company announced that it will purchase the storied building from office sharing startup WeWork , according to the New York Post. The price tag on the building, famous for being the former New York hub for the shopping retailer, is in excess of $1 billion.

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New York Retail New York City Management 168

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Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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American Banker

MARCH 11, 2020

Financial institutions need to alert customers about emails or websites that pretend to offer important COVID-19 information but instead could end up stealing their account numbers or logins.

Cyber Security 101

Cyber Security Fraud Cards Security 101

PYMNTS

MARCH 8, 2020

A French court has decided that bitcoin is money, the first time a court in France has issued such a ruling, according to a report from Les Echos Sunday (March 8). The decision came about following a clash between the Bitcoin marketplace Paymium and the crypto investment company BitSpread. The result of the ruling could lead to more activity in the French bitcoin market.

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Bitcoin cryptocurrency Security Lending 280

PYMNTS

MARCH 13, 2020

Princess Cruises disclosed a potential data breach in a notice posted on its website. The travel company said that from April 11 to July 23 of last year a third party attained “unauthorized access” to select staff email accounts that had personal information regarding its staff, customers and crew. The company said it “identified suspicious activity” on its network in May of last year.

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Data Security Report Company 171

PYMNTS

MARCH 13, 2020

The era of “challenger” banks has seen many grand promises in terms of innovating on the old banking model to provide consumers with something more modern, responsive and customized. But when it comes to actually measuring results against the hype, the fact is that reality often falls a bit short. The digital banking customer might get a few nice bells and whistles — a faster onboarding process or a slick digital app attached to a prepaid card that’s nearly functionally identical to a debit che

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Bank Innovation

MARCH 12, 2020

Fintech startups looking to upend how Americans do their banking are facing their first major test as interest rates fall and fearful consumers seek safety at traditional banks. Square Inc. and Stripe Inc., mobile payments companies founded after the 2008 financial crisis, and digital banks including Chime Inc. and MoneyLion have never experienced a major […].

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Digital Banking Payments Fintech Mobile 359

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Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

Community Bank

Payments Dive

MARCH 13, 2020

The coronavirus pandemic has raised a number of concerns about whether consumers would shift towards digital payments amid concerns about cash handling and interacting with large crowds in banks and retail centers.

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Payments Retail 509

Chris Skinner

MARCH 12, 2020

Woke up with a sore throat, stuffed nose and cough. OMG, have I got the coronavirus???? After President Trump’s ban on Europeans last night, the coronavirus madness continues. I know that coronavirus is boring – as it’s non-stop in the news, media, office and coffee shop – but it goes … The post When the world stops, did you want to get off? #coronavirus appeared first on Chris Skinner's blog.

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Accenture

MARCH 12, 2020

The expectations of customers when it comes to payments have changed radically in recent years. Payments that are instant, invisible and free (IIF) have quickly become the norm, especially in certain segments of the market like airlines, fashion retail, hotels and online travel agents. Non-IIF payments options in these segments and others have all but….

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Payments Retail Online Marketing 365

Bank Innovation

MARCH 13, 2020

As the novel coronavirus continues to spread, rattling the economy, banks are reevaluating their business propositions to clients.? WaFd, formerly Washington Federal Bank, is offering interest-free lines of credit of up to $200,000 to small businesses as a result of the pandemic. The Seattle-based bank said the small business loans are meant to help struggling […].

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Seattle Washington Omaha Customer Experience 307

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Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

Lending

Payments Dive

MARCH 10, 2020

Amid rapid changes in the cash economy and the rise in digital payments, the ATM is likewise facing challenges that have led to an evolution that will meet the demands of a new generation of customers.

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ATM Digital Banking Meeting Payments 485

Chris Skinner

MARCH 13, 2020

On Sunday, Mark Carney leaves the Bank of England after almost seven years at the helm. There’s an interesting review of Mark Carney’s tenure as Governor of the Bank of England on Bloomberg. Joining the Bank back in 2013, before the Scottish referendum and Brexit vote, it charts his seven … The post Mark Carney: Central Banker and Climate Activist appeared first on Chris Skinner's blog.

Case Study 445

Case Study Study 445

Accenture

MARCH 12, 2020

Trade finance has long been of vital importance to the world economy. However, over the last few decades, its role in globalization has grown significantly. Indeed, technological innovation, shifts in corporate behavior, regulatory changes and increasing market competition are fundamentally changing the trade finance market. With an expected increase in the compound annual growth rate….

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Technology Innovation Marketing 391

Bank Innovation

MARCH 12, 2020

The impact of the novel coronavirus and the economic shockwaves from the stock market downturn and associated travel and work restrictions are yielding unresolved questions for startup founders and investors alike. Long-term bets are facing new scrutiny, and prospects of healthy returns are facing new obstacles. At issue is whether investors have confidence that their […].

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Marketing Innovation Strategies Groups Capital 300

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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

Cards

Payments Dive

MARCH 12, 2020

Banks are increasingly outsourcing more sophisticated and remote ATM maintenance to outside firms.

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ATM 351

Chris Skinner

MARCH 10, 2020

Some of you may know that I write a monthly column for The Banker magazine, and have been doing this for almost twenty years! But The Banker goes back way longer than my column. In fact, it began in January 1926 when the first issue was published and is now almost a century old. … The post 50 years of ranking 1000 banks appeared first on Chris Skinner's blog.

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Case Study Study 442

PYMNTS

MARCH 12, 2020

There seem to be countless sources of collateral damage associated with the unexpected appearance of COVID-19 in early 2020 – the shutdown of production in China, the ripples through the global supply chain, the virtual zeroing out of the travel and events vertical and the carnage on Wall Street. The uncertainty injected into the market, as Ning Wang, co-founder and chief business officer at PingPong , told Karen Webster in a recent conversation, is having undeniable effects worldwide – which ar

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Innovation Policies social media Examples 283

Bank Innovation

MARCH 11, 2020

Simple, one of the first mobile-only banks in the U.S, is in the midst of rethinking its customer experience to keep pace with new expectations. To do this, it’s querying its customer base to understand pain points, an effort led by former Tesla executive Moin Moinuddin, who joined the company as vice president of engineering […].

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Customer Experience Mobile Company Innovation Strategies 273

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With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

Analysis

South State Correspondent

MARCH 9, 2020

When we talk about unforeseen Black Swan events, the COVID-19 virus fits the profile. It has come out of nowhere, taken lives, disrupted public health, altered our daily lives, causing financial market volatility, caused more than five standard deviations of movement in interest rates and likely to have a material impact on credit markets. This isn’t business as usual and for this uncharted territory, you might find this playbook helpful.

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Marketing 320

Chris Skinner

MARCH 10, 2020

I’m getting really fed up of the number of research papers, videos, blogs, headlines and more screaming: “banks will die”. Sure, sure, you’ll immediately go: “but you say that all the time Chris” but, if you check back on what I’ve written, I’ve only ever said that banks will die … The post Reports of my (banks) death have been greatly exaggerated appeared first on Chris Skinner's blog.

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Report Video 415

PYMNTS

MARCH 10, 2020

Digital identity solutions are becoming more and more commonplace, especially as consumers grow increasingly aware of the weaknesses of authentication methods like passwords. A recent study found 32 percent of security incidents in 2019 involved phishing and 29 percent involved stolen credentials, both of which would have been much more difficult had secure digital ID systems been in place.

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Payments Louisiana Colorado Security 272

Bank Innovation

MARCH 13, 2020

Welcome to the latest episode of our Weekly Wrap series, for the week ending Friday, March 13, 2020. In this episode, editors discuss the following news developments: How the stock market plummet is affecting robo-advisors; Wirecard expanding internationally through a partnership with the Estonian banking platform Xolo; and Amazon’s move to offer cashierless checkout to […].

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Marketing Customer Experience Innovation Strategies Video 259

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Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se

Community Bank