Sat.Feb 01, 2020 - Fri.Feb 07, 2020

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When a Community Bank Expands Beyond Its Community

ABA Community Banking

Have you heard about the community bank that’s been chugging along for over 150 years, took on “Community Bank” as its name—and “bank happy” as its motto? Meet Community Bank, N.A., based in DeWitt, New York. The post When a Community Bank Expands Beyond Its Community appeared first on ABA Banking Journal.

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The 5 Hottest Technologies In Banking For 2020

Ron Shevelin

The truly “hot” technologies in banking are the ones that financial institutions invest in—which are not always the ones that the pundits are talking about.

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What does the decline in ATM withdrawals mean for cash?

ATM Marketplace

So, does the decline in the number of ATM withdrawals over the past few years portend a more rapid decline in the use of cash? Short answer — no!

ATM 94
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Don’t Make This Bank Marketing Mistake (It's Common)

South State Correspondent

BANK MARKETING Since you probably spent time today discussing the Super Bowl ads (Smaht Pahk, Google, and Snickers were our favorites), we wanted to highlight an all-too-common mistake that many banks make. It can be argued that despite its high price, Super Bowl advertising is one of the best deals in marketing as you are assured a certain level of attention.

Marketing 199
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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How Patreon Overcame Its Subscription Struggles

PYMNTS

Careers in music, filmmaking or even YouTube video essays can be daunting and have few financial incentives, causing many young creatives to give up on their dreams so they can make ends meet. Content membership platform Patreon aims to ease these professionals’ financial stressors, enabling them to find success as creators. The company’s origins date to 2011, when Founder Jack Conte uploaded a high-concept music video to YouTube.

More Trending

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Self-service retail and the changing landscape on payments

Payments Dive

Self-service technology allows retailers to meet customer expectations established by the pioneering tech efforts of brand's, like Starbucks. These installations take diverse forms, a CES panel demonstrated.

Retail 485
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HSBC to launch robo-adviser and payments products this year

Bank Innovation

As digital challenger banks expand their product suites, large players like HSBC are quickly evolving their digital offerings to attract and retain customers. The bank recently rolled out a digital personal loan product, a high-yield savings account and Treasury APIs to speed up payments for business clients. Later this year, the bank will launch a robo-adviser and new domestic and cross-border payments products, […].

Payments 368
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The growth of data in banking is unstoppable

Accenture

Banks occupy a privileged and trusted position. Social media companies may have insight into what is attracting our attention, but banks can see what people are willing to pay for. Accessing this source of Big Data is simply the latest way for banks to deliver on their core promise: to listen to customers, create a…. The post The growth of data in banking is unstoppable appeared first on Accenture Banking Blog.

Data 341
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Cashless shopping is not going to happen anytime soon

Chris Skinner

I was taken in by an article on the BBC yesterday due to the headline: ‘I wasn’t allowed to buy my burrito with cash’ The article recounts the story of Nicholas Duggan, a construction worker, who tried to buy his lunch with cash, but the store refused and demanded payment … The post Cashless shopping is not going to happen anytime soon appeared first on Chris Skinner's blog.

Payments 452
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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Enabling e-commerce and m-commerce in Latin America

Payments Dive

The e-commerce market in Latin America presents enormous potential for retailers. Despite the possibilities, there are a number of unique challenges that retailers and payments companies need to be aware of before making such a commitment.

America 453
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Banking ‘brain’ developer Kasisto raises $22M to expand

Bank Innovation

While the hype around chatbots and digital assistants may have reached a crescendo years ago, banks and the technology companies serving them are now investing in the “brains” behind digital conversational assistants, which can be applied across many use cases, including chat and voice. New York-based Kasisto, a conversational AI company which developed the banking […].

New York 345
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Google Quits Cookies As Data Privacy Regs Show Fangs

PYMNTS

Looks like the digital advertising and marketing sectors are in for a reckoning. How that will affect merchants’ online promotional activity hangs in the balance. That’s the scoop as 2020 opens, with privacy skirmishes turning to full-scale war on browser cookies. As we know, mostly anonymous corporations have been collecting consumer data online for years, usually without explicit permission, selling it or using it for ad retargeting and personalization.

Google 288
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#Brexit is done, but the deal-making isn’t … and finance is at the heart of it

Chris Skinner

I was going to give up writing anything further on Brexit as it’s now done and dusted. Britain’s out of Europe. There was no major celebration however. I was in London last Friday night, and this is what I saw out of my hotel window as we exited. EU Day … The post #Brexit is done, but the deal-making isn’t … and finance is at the heart of it appeared first on Chris Skinner's blog.

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Elastic Path reveals how retailers can meet changing e-commerce demands

Payments Dive

In an interview with Retail Customer Experience, Elastic Path Chief Strategy Officer Darin Archer details the importance of deploying flexible e-commerce systems.

Retail 434
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Customers don’t need a Social Security number for new Remitly bank account

Bank Innovation

Seattle-based remittance startup Remitly is expanding beyond money transfers to a full suite of banking products for new arrivals to the U.S. The company this week launched Passbook, a bank account for immigrants that relies on foreign identity documents to help customers open accounts. “Where we have differentiation is being able to provide the trust […].

Seattle 312
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WhatsApp Pay Gets Approval For Phased India Rollout

PYMNTS

Almost two years after its experimental run, the Facebook-owned messaging service WhatsApp has received regulatory approval for its WhatsApp Pay platform in India. The National Payments Corporation of India (NPCI) provided the firm with permission to put WhatsApp Pay into operation in a phased manner, The Business Standard reported. . The NPCI’s green light comes after approval from the Reserve Bank of India (RBI).

Mobile 267
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Things worth reading: 6th February 2020

Chris Skinner

Things we’re reading today include … RBS’s digital bank Bo tells customers to shred their cards Starling hits 100,000 business customers as SME banking hots up UniCredit cuts further its stake in Turkey’s Yapi Kredi Barclays faces fresh investor revolt over fossil fuels What the City needs from an EU … The post Things worth reading: 6th February 2020 appeared first on Chris Skinner's blog.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Grubhub doubles participating restaurants but urges patience on industry turbulence

Payments Dive

Grubhub Founder and CEO Matt Maloney and CFO Adam DeWitt penned a letter to shareholders as part of the food delivery firm's quarterly earnings report, touting the progress made by expanding from 150,000 to 300,000 participating restaurants.

Industry 320
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Buckets and Boosters: Ally automates saving

Bank Innovation

Ally Bank is taking a page from fintech startups by rolling out auto-save features to encourage better money habits among its customer base. This week, the digital bank rolled out Buckets, or digital savings envelopes; and Boosters, which are automated contributions to savings accounts that can be tied to any U.S.-based checking account, even if […].

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MoneyGram, Brink’s And The (Possible) Cross-Pollination Of X-Border

PYMNTS

Cross-pollination in financial services — leveraging payments across digital and physical channels — is an emerging trend, especially when it comes to cross-border transactions, and especially with remittances. To that end, MoneyGram has received a $9 million investment from The Brink’s Company, which in turn becomes a significant owner with a roughly 5 percent stake in MoneyGram.

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Things worth reading: 7th February 2020

Chris Skinner

Things we’re reading today include … AMP fined $5m for allowing financial advisers to rip off clients Overdrafts: A guide to your changing bank fees Exclusive: Goldman Sachs to raise $8 billion for new buyout fund – sources What the coronavirus means for financial markets ING hit by sharp rise … The post Things worth reading: 7th February 2020 appeared first on Chris Skinner's blog.

Marketing 278
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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Wachter helps retailers integrate customer engagement technology

Payments Dive

Matt Tyler, director of IoT, Wachter, discusses how the network technology integrator identifies the turnkey solution that works to address the challenges retailers face in attracting new customers.

Retail 286
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Majority launches digital banking products for immigrants

Bank Innovation

Majority, a digital banking platform aimed at immigrant communities, launched to U.S. consumers this week after a four-month beta test. To expand its reach, Majority is relying on two drivers: physical meetup spaces and brand ambassadors, since it has no branches. “If you want to build a successful business focusing on these communities, you […].

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Visa To Unload Earthport’s FX Subsidiary

PYMNTS

Visa has announced that it will sell cross-border payments company Earthport’s foreign exchange (FX) business to Pollen Street Capital’s Currency Holdings, according to a report. Visa, which acquired Earthport in May 2019, said the sale will help to speed up Earthport’s growth of its larger core payments business. Earthport FX, which provides foreign exchange services to businesses and individuals, will work better as a core part of Currency Holdings, the company said in a filing with the London

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Things worth reading: 5th February 2020

Chris Skinner

Things we’re reading today include … City banker suspended for ‘stealing food from canteen’ Jeffrey Epstein’s Mystery Bank Came Alive After His Death Is modern banking too complex for challenger banks? China May Ease Shadow-Bank Crackdown to Bolster Slowing Economy N26 is building a better bank EY hit with €95m … The post Things worth reading: 5th February 2020 appeared first on Chris Skinner's blog.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.