Sat.Oct 26, 2019 - Fri.Nov 01, 2019

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Varo crosses 1 million customers, with plans to become a bank by 2020

Bank Innovation

Digital banking brand Varo has 1 million customers, and is pushing ahead with plans to become a nationally-chartered bank early next year, CEO Colin Walsh told Bank Innovation Tuesday. The four-year-old company received conditional approval for a national bank charter from the Office of the Comptroller of the Currency in August, a process it initiated in […].

National 284
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How banks can ensure high availability for today’s technology

Payments Dive

The need for high availability in banking systems is clear, and has become even more of a priority in a more digitally focused environment where a 24/7 service and instant payments are a minimum requirement rather than an added bonus.

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McKinsey reckon banks are in a ‘do-or-die’ moment … really?

Chris Skinner

A few talking points last week, but two hit me in particular. The first is a McKinsey report that reckons half of the world’s bank are not viable. Their cost of equity is higher than their return on equity. Should another downturn hit … well, they’re gone. “Every bank is … The post McKinsey reckon banks are in a ‘do-or-die’ moment … really?

Report 244
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The Only 3 Things You Need To Focus on For Bank Strategic Planning

South State Correspondent

GAINING STRATEGIC VISION Strategic planning means a lot of things to a lot of different people. One problem that exists in banking is that the act of strategic planning is undefined and so management teams feel that if they can just get to an offsite, sit around a table, work on some budget plans and have an investment banker speak, then they have done their strategic planning.

Meeting 191
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Amazon Pay launches bill inquiry feature via Alexa devices

Bank Innovation

Amazon Pay is partnering with payment network Paymentus to allow U.S. consumers to query Alexa devices about their bills, the companies announced Sunday at the Money2020 conference in Las Vegas. The move stops short of enabling bill payments through Alexa, though Amazon said it would add this capability in the future. Through voice, the companies […].

Las Vegas 250

More Trending

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PSD2, Open Banking and Beyond

Chris Skinner

I’ve a number of great friends in the industry, and enjoy their company and contribution. One of those friends is Gijs Boudewijn, Chair of the Payment Systems Committee at the European Banking Federation who kindly quoted me in his recent presentation on Open Banking. He has also kindly allowed me to … The post PSD2, Open Banking and Beyond appeared first on Chris Skinner's blog.

System 216
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Adding Transparency To The Commercial Loan Closing Process

South State Correspondent

BETTER LOAN CLOSINGS There is a correlation between the speed of commercial loan closing and bank profitability, and there are many reasons why banks that close loans faster can generate more profits. While banks should be focusing on closing loans faster, there are other techniques that banks can deploy to enhance customer experience while keeping loan closing speeds unchanged.

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Google, Walmart help drive India payments past 1 billion transactions

Bank Innovation

A payments platform created by India’s largest retail banks surpassed a billion transactions in October, a milestone that affirms the tremendous growth of services offered by U.S. giants from Walmart Inc. to Amazon.com Inc. and Google. Indian digital payments took off when the government pushed demonetization in 2016, invalidating most of the country’s high-value currency notes in […].

Google 247
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Chime, Varo, Grasshopper executives say digital banks see continued growth

Payments Dive

Digital bank executives from Chime, Varo and Grasshopper told attendees at this year's annual Money 20/20 conference that they see continued growth in the space as they are providing more responsive and lower fee services to consumers who are leaving legacy bank rivals that are burdened with aging technology and higher fixed costs.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Some banks get IT

Chris Skinner

I’m acutely aware that so many people write and talk about how big banks are dumb and stupid and don’t get digital, that I try to avoid that mantra personally. People do accuse me of being a bank basher, but I’d rather say that I’m a bank challenger (not a … The post Some banks get IT appeared first on Chris Skinner's blog.

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Why Super Apps Could Have Superpowers

PYMNTS

It’s what WeChat and Alipay already are in China, and what LINE is in Japan. Rappi follows suit in Latin America. It’s what Grab and Gojek are investing hundreds of millions of dollars to become in South Asia. It’s Facebook’s global ambition, with or without Libra and Calibra. It’s the path that Amazon, Google and Apple are blazing for its users, too.

Google 161
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Ally Bank CMO: Virtual reality is a personal finance teaching tool

Bank Innovation

Ally Bank just closed out a personal finance experiment using storied board game Monopoly as a launch pad for financial literacy. Earlier this month, Ally Bank launched the Ally + Monopoly game, which allowed customers and potential clients to engage with the brand through a digital version of the popular board game. The move aligns […].

Tools 231
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Uber unveils Uber Money to improve driver benefits, reward loyalty

Payments Dive

Uber unveiled Uber Money, a series of credit and debit producs that will provide additional benefits to drivers and incentives to encourage customer loyalty and financial wellness among employees and upping the market share game against rival Lyft.

Marketing 210
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Things worth reading: 30th October 2019

Chris Skinner

Things we’re reading today include … Lloyds Bank creates inheritance mess for hundreds of bereaved families after wills storage blunder The next Bank of England governor will face another recession – and Brexit won’t help with that PPI hit could tip Lloyds Bank into red Barclays profits plunge as … The post Things worth reading: 30th October 2019 appeared first on Chris Skinner's blog.

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LVMH Makes $14.5B Takeover Offer For Tiffany & Co.

PYMNTS

With jewelry as one of the fastest-growing businesses in the luxury sector, Tiffany & Co. has received an offer from LVMH Moët Hennessy Louis Vuitton. The French firm sent the company’s officials a letter that reportedly outlined an all-cash, $120-per-share takeover bid that would value the firm at nearly $14.5 billion, The Wall Street Journal reported.

Report 158
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How banking app Bunq plans to win over European consumers

Bank Innovation

Bunq, a digital-only banking brand based in the Netherlands, is on a path to grow its customer base through travel rewards and an underwriting formula for its credit card based on how much money a customer has in their account. The seven-year old company launched in the U.K. this month. Founder and CEO Ali Niknam […].

Branding 231
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Valyou Case Study: On a mission to empower migrant workers

Payments Dive

Find out how with the first year of their platform launch, Valyou saw 66% growth in their customer base, and now entering its third year of operation, has never had a moment of downtime.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Things worth reading: 31st October 2019

Chris Skinner

Things we’re reading today include … Rise of machine trading forces data providers to pivot Federal Reserve cuts rates again amid trade and growth fears Brexit deal means ‘£70bn hit to UK by 2029′ Citi to withdraw from two-thirds of FX platforms NatWest to offer help to gambling addicts in … The post Things worth reading: 31st October 2019 appeared first on Chris Skinner's blog.

Data 177
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Three principles for success in the mass-affluent market

Accenture

In recent years, we’ve seen competition intensify across virtually all areas of the UK and Ireland banking industry. But—in my view—wealth management is one of the areas in which these competitive pressures are really reshaping the industry. This trend partly reflects the rising number of players in the market. Incumbent financial institutions are seeking out….

Marketing 153
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Digital Transformation Doesn’t Always Require a Core Conversion

Bank Innovation

The Financial Brand’s Jim Marous made some strong points in an earlier post titled, Becoming a ‘Digital Bank’ More Than Lipstick on a Legacy Pig. However, more emphasis should be placed on the urgency of the situation. Any banker who read his article and thought, “He’s right, I need to make some changes,” may already […].

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Mphasis sees blockchain transforming digital payments worldwide

Payments Dive

Blockchain has made major waves in a variety of industries ranging from restaurants to retailers. However, the biggest area of focus for blockchain for many is still on the payments side, because it has the potential to truly transform the payments industry.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Legacy systems … isn’t ‘legacy’ what you leave behind AFTER you’re dead?

Chris Skinner

Last week I blogged about Chime’s issues with their third party partner Galileo going down, blocking payments and cards for their five million users for a short time. I made the comment: I would still claim that using cloud native third party partners in a technology ecosystem is far better … The post Legacy systems … isn’t ‘legacy’ what you leave behind AFTER you’re dead?

System 177
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Plumb, level and square: Check that you’re a digital bank

Accenture

The old adage in carpentry is to measure twice and cut once. Scale your project to the size of a skyscraper and 90-degree corners and true horizontal planes are critical to enduring structural integrity. Perfectly plumb steel beams, for example, are what ensure maximum load-bearing capacity and even a slight misalignment can eventually weaken a…. The post Plumb, level and square: Check that you’re a digital bank appeared first on Accenture Banking Blog.

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Behind Mastercard’s approach to data security and privacy

Bank Innovation

Mastercard has unveiled a series of principles that underline its approach to data security and privacy. In a report about global data responsibility, the payments company outlined six guiding principles that companies can abide by when protecting their customers’ data. Mastercard’s principles include security and privacy, transparency and control, accountability, integrity, innovation, and social impact. […].

Security 199
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How retailers use AR, VR and 3D to enhance product visualization

Payments Dive

Augmented reality (AR), virtual reality (VR), and 3D product visualizations can help e-commerce retailers enhance the customer experience, increase sales and decrease returns.

Retail 199
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.