Sat.Dec 07, 2019 - Fri.Dec 13, 2019

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Is cashless underserving the underbanked?

Payments Dive

As cashierless shopping becomes more popular, a stark disparity is coming to light — the underbanked are getting left behind. In this blog post, Plain Green's Guy Dilger talks about the move away from cash and how some cities are fighting back.

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Traditional banks are suffocating … they just don’t know it yet

Chris Skinner

An interesting lunch discussion about data the other day. It started when someone had picked up on my blog about Ana Botin, where she made the comment: “Why should data be regulated in a different way if you’re called a bank and if you’re called something else … more than two … The post Traditional banks are suffocating … they just don’t know it yet appeared first on Chris Skinner's blog.

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OnDeck wants to become ‘mom and pop’ bank of the future

Bank Innovation

Small business lender OnDeck is making a pitch to Main Street. The company, which has been outspoken about its pursuit of a bank charter, is trying to move beyond loans and become a digital bank for small businesses. CEO Noah Breslow called the target customers “mom and pop, main street small businesses” with less than […].

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Prevention is the Key to Stopping Elder Financial Exploitation & Fraud

Abrigo

Key Takeaways Elder financial abuse/exploitation (EFE) is under-reported although it remains on the rise. ABA study shows banks are reporting more cases of EFE. The Senior Safe Act provides a safe harbor for financial institutions reporting suspected EFE. . The under-reported and growing crime. Elder financial exploitation and elder fraud are rising at an alarming rate as they continue to be serious crimes in the United States.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Payment security in a world going mobile

Payments Dive

As a rising number of consumers use digital payments to conduct ecommerce transactions, businesses need to make sure their mobile apps are secure. Customer identity and payment information is increasingly at risk as fraud actors find new ways to compromise mobile platforms.

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More Trending

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Data shows smaller FIs are far behind because of weaker mobile technology

Bank Innovation

Smaller banks and credit unions are under increasing pressure from larger banks and tech-centric financial services companies. New data shows why significant gaps in mobile banking capabilities are complicating these FIs’ struggles to keep up. Underlying macro trends where big banks continue gaining share, data on product and feature-level propositions provides a granular view of […].

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How Your Customers Want to Communicate With Your Bank

South State Correspondent

Since your bank's primary value proposition is service and you are likely striving for a superior customer experience, then it would make sense that the first stop you should make is to improve your ability to communicate with the customer. In this day and age, customers have more channels than ever to communicate with your bank. The issue is preference varies widely.

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Bitcoin transactions at 'Lightning' speed

Payments Dive

A bitcoin aficionado who goes by the name "21isenough" has created a prototype for a Lightning ATM. The contraption allows you to send tiny amounts of bitcoin over the Internet via the Lightning Network, a second-layer protocol that works on top of bitcoin.

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Things worth reading: 13th December 2019

Chris Skinner

Things we’re reading today include … ING working on digital assets custody technology Battle over Volcker’s rule outlives its creator Central bankers debate tackling climate change Citi, Credit Suisse drop China’s Ucommune U.S. IPO over valuation -sources EU confirms one-year Brexit reprieve for clearing houses America wants the World Bank … The post Things worth reading: 13th December 2019 appeared first on Chris Skinner's blog.

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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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BofA’s AI-powered assistant Erica pulls in 10 million users

Bank Innovation

Half a year after Bank of America’s AI-powered digital assistant Erica reached 7 million users, Erica has surpassed 10 million users, Bank of America reported this week. The virtual financial assistant is on pace to complete 100 million client requests in the coming weeks, according to the bank. Christian Kitchell, AI solutions and Erica executive […].

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Doing Battle With Holiday Fraudsters At The ATM

PYMNTS

The holiday season is in full swing. That means opening up wallets and purses at the point of sale, which often means paying with cash … and cash? Well, that means trips to the ATM. For fraudsters, armed with new technologies, the ATM is fertile ground for fraud. In an interview with PYMNTS, David Phister, director of systems security product management at Diebold Nixdorf , said that when it comes to combatting fraud, “holiday seasons are always tough.

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5 Underrated Winter Destinations In India

BankBazaar

Want to take a nice winter vacation but unable to find accommodation at most tourist spots? Here are some underrated places you can consider! Nothing beats ending a year with a nice cozy winter vacation, right? The typical impulse is to drive off to a hill station and enjoy misty mornings that clear up for a beautiful view. However, one of the banes of planning a winter vacation is that most popular hill stations or holiday spots are booked way in advance.

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Show me the money!

Chris Skinner

Someone turned to me the other day, mid-discussion around Facebook and their abuse of customer data, and asked: How did we get here? My answer: Because we let it happen. In the last twenty years, America has allowed big tech firms in Silicon Valley to become monolith giant monopolies of … The post Show me the money! appeared first on Chris Skinner's blog.

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Centana Growth Partners closes $375m fintech fund

Bank Innovation

Centana Growth Partners, a New York and Palo Alto, Calif.-based growth equity firm, closed its second fintech valued at $375 million this week. The firm, which closed a $250 million fund in 2015, primarily invests in business-to-business technology companies. Its portfolio includes nine firms, including digital identity companies Jumio and SheerID, workplace benefits platform Ease […].

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Home Depot Connects Opioid Addiction To Thievery Uptick

PYMNTS

Executives at Home Depot said opioid addiction in the U.S. might be part of the reason for a recent escalation of thefts in its stores, Bloomberg reported on Wednesday (Dec. 11). . An organized band of thieves are swiping merchandise totaling millions and stowing the goods in warehouses, the company said. The thefts — which retailers call shrink — will result in lower operating profit margins in 2020, Home Depot executives told analysts and investors during a meeting.

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Payment companies need to see mobile as the incumbent channel

Payments Source

The new decade will see Generation Z become adults, and they will expect more services and activities to be facilitated by their device of choice, says Zoomd's Omri Argaman.

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Things worth reading: 12th December 2019

Chris Skinner

Things we’re reading today include … This Is What Racism Sounds Like in the Banking Industry Bank of America CEO Brian Moynihan says confident consumers are spending 5.5% more this year Bank of China Issues Bonds via Blockchain Credit Suisse: lowering the bar Banks avoid Hong Kong unrest in research … The post Things worth reading: 12th December 2019 appeared first on Chris Skinner's blog.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Trust in UK startup banks growing among all age categories, data shows

Bank Innovation

The notion that customers don’t trust non-legacy banking brands is starting to fade, at least in the U.K. A study from consultancy A.T. Kearney released this month entitled “How Convenience, Innovation, and Trust Will Shape Tomorrow’s Banking,” noted that while U.K. customers still overwhelmingly trust incumbent large banks, challengers are slowly gaining ground among all […].

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Revolution Payments Expands Service To Lower Biz Card Fees

PYMNTS

The interchange fees associated with commercial card acceptance are the latest target of commercial card optimization company Revolution Payments, which announced a new service designed to further reduce that burden on business-to-business (B2B) suppliers. In a press release Wednesday (Dec. 11), Revolution Payments announced its interchange optimization service to help B2B companies reduce interchange fees by optimizing Level 3 data processing.

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How AI can combat the growing menace of trade-based money laundering

Bobsguide

The menace of trade-based money laundering (TBML) is an increasing, yet often under-reported, financial and reputational risk to banks and a growing concern to governments and regulators. Transnational crime is worth up to $2.2trn each year and much of it is facilitated by various forms of.

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Do users care about their data?

Chris Skinner

A further discussion about data and the key issue of who should have access. During a recent lunch, we talked about how Chinese citizens allow the government to see all of their digital footprint via Tencent and Alibaba, but they do this for a number of reasons. The advantage of … The post Do users care about their data? appeared first on Chris Skinner's blog.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Banks could save more than $70 billion using new tech by 2025

Bank Innovation

North American banks could save more than $70 billion through 2025 using technology to automate jobs or assist employees, according to estimates from Accenture Plc. The study released Thursday found that the broader group of financial-services firms in the region could save $87 billion to $140 billion through automation and augmentation of more than half […].

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RTP: Achieving Ubiquity Without A Mandate

PYMNTS

Though the U.S. continues to take significant steps toward a faster payments ecosystem , the market undoubtedly lags behind others across the world in the path toward real-time payments ubiquity. There are a variety of reasons why this is the case, which stem beyond one of the most common explanations — that the U.S., unlike markets like the U.K. and Europe, lacks the same government push for change, and in some cases, mandatory changes.

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In retail's innovation frenzy, the sharing economy finds fertile ground

Payments Source

WeWork has gotten its share of bad news this year, but parts of its concept are filtering into small business retail, providing one clue of what the next wave of shopping and payments will look like.

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Things worth reading: 11th December 2019

Chris Skinner

Things we’re reading today include … Deutsche Bank says crypto could replace cash by 2030 Would ‘getting Brexit done’ bring lots of new investment? Lloyds to reopen compensation claims for Reading fraud Victims of HBOS fraud in line for bigger payout Santander UK chief’s pension slashed by £436,000 over two … The post Things worth reading: 11th December 2019 appeared first on Chris Skinner's blog.

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3 Ways Managed Device Services Help Community Banks Cut Costs

Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se