Sat.May 02, 2020 - Fri.May 08, 2020

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Build, Buy or Transform the Bank?

Chris Skinner

I was recently watching an online poll that asked the best way for a traditional bank to compete with the new digital banks. Should they build a new bank, buy a digital bank competitor, or transform the old bank? The vote was split fairly equally between all three choices after … The post Build, Buy or Transform the Bank? appeared first on Chris Skinner's blog.

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Virtual Tellers And Workhorse ATMs: Banking’s New (Digital-First) Normal

PYMNTS

The prospect of restarting the economy of bringing all manner of everyday life in the U.S. back to some semblance of “normal” has challenges — and opportunities for banks, especially community banks and credit unions. The challenge lies with serving the needs of the individual who may be hesitant to go back to the old ways of banking — of walking up to teller windows, of handling cash in envelopes.

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How to Set Up For PPP Forgiveness

South State Correspondent

As you wind down and clean up Round 2 of the Paycheck Protection Program (PPP) and before you produce your 1502 report to the SBA, it now merits thinking about how to best set up for the wave of forgiveness work that starts immediately after funding. Obtaining forgiveness is critical to both the bank and the borrower as it increases profitability, enhances cash flow, aids in liquidity and removes the risk for both parties.

How To 261
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Battling fraud amid COVID-19

Payments Dive

COVID-19 has let to millions of consumers transitioning to online e-commerce purchases as retail stores have been forced to close or shift to delivery and pickup. At the same time, consumers and merchants are increasingly exposed to a new level of fraud as bad actors are finding new methods and targets to take advantage of the online shift.

Fraud 419
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Revolut: over-hyped and immature? Yes and no …

Chris Skinner

Last October I wrote a piece on Revolut, questioning its valuation which, at that time, was estimated to be anything up to $10 billion: They claim to have 8M customers. Let’s assume *all* of them are active. If they are “valued” at $10Bn that’s a per customer lifetime value of … The post Revolut: over-hyped and immature? Yes and no … appeared first on Chris Skinner's blog.

More Trending

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SMB banking startups pivot platforms for PPP 

Bank Innovation

Banking platforms aimed at small businesses are tweaking their offerings to accommodate clients scrambling for Small Business Administration Paycheck Protection Program loans.? “As soon as we saw the PPP was moving, we made a pipeline between us and Radius [Bank] to allow our customers to get into the queue for loans,” said Eytan Bensoussan, co-founder […].

US 259
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Link reports UK cash use down but withdrawal amounts increase

Payments Dive

Cash use in the UK is down, but LINK, UK's largest ATM cash machine network, reports ATM users have increased the amount of money they're withdrawing.

Report 365
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Wirecard versus The Financial Times: a FinTech poster child on trial

Chris Skinner

I’ve tracked Wirecard for some years, as they were the bank partner that allowed Ollie Purdue to drop out of university at 21 years old to launch a bank called Loot. Wirecard basically offer the platform of many other firms to offer full banking services across Europe. Based in Germany, … The post Wirecard versus The Financial Times: a FinTech poster child on trial appeared first on Chris Skinner's blog.

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Visa, Conferma Pay, Make Corporate ‘On The Go’ Card Spend Tap And Pay

PYMNTS

The stage is set for contactless payments in commerce, for plastic to remain in the wallet, and for consumers to embrace digital wallets. As workforces become more decentralized, as far-flung employees still have to pay suppliers and vendors — and perhaps even travel (someday) — the stage may be set, too, for technology to help transform the way employees spend corporate money.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Temenos partners with Microsoft on cybersecurity software 

Bank Innovation

The Swiss banking technology company Temenos is teaming up with Microsoft to help banks implement crime-fighting software for financial institutions. Through the partnership, banks can trial the software for 14 days through the end of June before changing their cybersecurity systems. “Criminals are quick to take advantage of people and quick to take advantage of […].

Software 259
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Advances in Digital Banking

Payments Dive

The world of banking continues to change and evolve.

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Little Bó peeps … creeps … and sleeps … why big banks fail at digital banks

Chris Skinner

In the latest example of a bank that couldn’t hack the digital bank market, RBS gave up on Bó last week. It surprised me as the bank only launched last November, to a fanfare of £100 million investment and the acquisition of the start-up they had been co-funding, Loot. The … The post Little Bó peeps … creeps … and sleeps … why big banks fail at digital banks appeared first on Chris Skinner's blog.

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Why Unified Commerce Is Critical For Merchants — And Catnip For Fraudsters

PYMNTS

The shift to digital commerce is more urgent than ever — and so are some of the potential pitfalls as fraudsters recalibrate their attacks and eye card-not-present transactions as a new way to make off with ill-gotten gains. In an interview with Karen Webster, Carleigh Jaques, senior vice president and general manager of CyberSource , a Visa solution, said commerce is now different, especially for smaller enterprises.

Cards 260
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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How auto finance can weather COVID-19

Accenture

It’s becoming clear that COVID-19 will have long-term impacts on our lives and the economy. Most auto finance companies are working to address immediate challenges: protecting employees and serving customers. While they face an increase in non-performing loans and a decrease in revenue, this is an opportunity to demonstrate commitment to supporting customers through this….

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A Grim April Employment Report

Abrigo

This morning’s Employment Situation Report from the Bureau of Labor Statistics for the month of April was, not surprisingly, grim. The headline unemployment rate (U3) moved to 14.7%, up from 4.4% the month before. The broader measure of labor underutilization (U6) moved to 22.8%, up from 8.7% the month before. Nearly 21 million jobs were lost in April, wiping out nearly a decade's worth of job gains.

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Things worth reading: 8th May 2020

Chris Skinner

Things we’re reading today include … Investors row back on ethical principles, research shows A perky stockmarket v a glum economy Credit-rating agencies are back under the spotlight Emerging markets launch QE, too Coronavirus bailouts: Which country has the most generous deal? Losses by central banks are nothing to fear. The post Things worth reading: 8th May 2020 appeared first on Chris Skinner's blog.

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Visa Leads Latest Funding For FinTech Startup Nium 

PYMNTS

FinTech payments startup Nium , based in Singapore, is getting a new round of funding led by new investors Visa and BRI Ventures. Nium, formerly known as InstaReM, has closed four funding rounds totaling $59 million since it was founded in 2014. The size of this latest round was not disclosed. Prajit Nanu, chief executive officer (CEO) and co-founder of Nium, said in a statement on Wednesday (May 6) that he is “thrilled” to get the backing of “prestigious” new investors like Visa and BRI Venture

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Advances in Digital Banking

Payments Dive

The world of banking continues to change and evolve.

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Top Reasons to Promptly Upgrade Your AML Software

Abrigo

Key Takeaways You should always update your software to the latest version as soon as it's available. The update may contain important updates to do regulatory changes that will keep you compliant. If you or your IT department are having issues keeping up with software updates, consider a hosted solution. Have you wondered why your smart phone continues to notify you of application updates as soon as they are available?

Software 195
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Where was the digital backup to our physical structure?

Chris Skinner

The coronavirus crisis has hit everyone sudden and hard. We originally thought it was a Chinese crisis and now it’s a global one. It’s shut down economies worldwide and the banking system has been asked to step in fast and address the crisis. Governments worldwide have asked banks to give … The post Where was the digital backup to our physical structure?

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Payoneer CEO: eCommerce’s Surge And Brick-And-Mortar’s ‘Vicious Cycle’

PYMNTS

The coronavirus has spurred a seismic shift in commerce, moving shopping into the digital realm. . Consumers are buying anything (and seemingly everything) and conducting all manner of everyday business online because that is their only option. . In an interview with Karen Webster, Scott Galit, CEO of Payoneer , said the impact will continue to be global in scope and deeply felt across all avenues of commerce — giving new rise to cross-border commerce. .

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Exploring AI in wealth management

Bobsguide

However, the investment management sector heavily relies on customer preferences as well as on the ability of the sector to adjust to industry standards, so technology evolution is usually the least of the wealth management firm’s concerns, or isn’t it? How has technology reshaped the.

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How Citi and Flywire sped payments to get PPE from China to Boston

Payments Source

The shortage of personal protective equipment (PPE) for medical workers is one of the most troublesome elements of the coronavirus outbreak, though prior work to declutter cross-border supply chain payments provides some hope.

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Things worth reading: 5th May 2020

Chris Skinner

Things we’re reading today include … Revolut on the hunt for acquisitions CEOs cutting salaries is mostly a ‘publicity stunt’ How the paper trail went cold in KPMG’s special audit of Wirecard Coronavirus: UK banks get 45,000 loan applications on first day RateSetter halves payouts to investors Managing identity risk … The post Things worth reading: 5th May 2020 appeared first on Chris Skinner's blog.

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NEW DATA: States Push To Reopen – Will Consumer Demand Follow?

PYMNTS

It has been almost two months since the World Health Organization (WHO) first declared the coronavirus a pandemic on March 11, and it has since taken an unprecedented toll on consumers’ wellbeing and livelihoods. Many policymakers are making a push to lift the restrictions that have been put in place to slow the spread of contagion in the hopes of reviving the battered economy.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.