Sat.Nov 16, 2019 - Fri.Nov 22, 2019

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Balancing payment innovation and trust

Payments Dive

The rise of digital payments has led to a series of complex issues surrounding how to make those transactions more secure. Rapid innovation in the global payments space has created new opportunties for bad actors to expoit these new ecosystems and requires ways of thinking on how to approach the subject.

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Google, Facebook, Amazon and Co are NOT offering banking, so stop saying they are

Chris Skinner

In the last month, there’s been a wave of announcements from Facebook, Apple, Google and Amazon about banking. We’ve seen Facebook’s major activities in trying to create a digital currency called Libra, and Apple’s move into finance with a credit card from Goldman Sachs which, in just a month, offered … The post Google, Facebook, Amazon and Co are NOT offering banking, so stop saying they are appeared first on Chris Skinner's blog.

Google 412
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Stock trading app Invstr adds mobile classes to attract more clients

Bank Innovation

Stock trading app Invstr is rolling out a series of educational tools to make investing accessible to a wider audience. The mobile-based training program is called Invstr Academy, which launched last week. It’s a move by the company to expand beyond its learning-by-doing model where users can invest with fake cash, and it beefs up […].

Mobile 343
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US Faster Payments Council Expands With ACI Worldwide

PYMNTS

Membership in the U.S. Faster Payments Council (FPC) is growing with the addition of ACI Worldwide, as the electronic payments and banking solution provider announced this week. The company is joining the FPC to support U.S. initiatives of innovating in faster payments capabilities and promoting adoption of real-time payments. ACI Worldwide noted it already has a strong foothold in the real-time payments space, with integrations with 18 real-time domestic payment networks around the globe.

Payments 248
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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How video technology and AI are changing the way we bank

Payments Dive

With technology, one plus one is often greater than two. AI and video technologies complement one another perfectly, and combining them can deliver tremendous value to any financial institution.

Video 301

More Trending

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Stash doles out 5 million ‘Stock-Back’ rewards

Bank Innovation

As cash back rewards become expected offerings among banks and financial platform companies, Stash is offering customers fractional shares of stocks as purchase rewards when they use the Stash debit card. The subscription-based investing, banking and financial planning platform company this week confirmed that it’s offered 5 million stock-back rewards since the program’s inception five […].

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MoneyGram Expands Digital Services To Hong Kong, New Zealand

PYMNTS

MoneyGram has announced that it’s continuing its worldwide digital expansion with greater options for its overseas customers, especially in the Asia Pacific area and New Zealand. The MoneyGram website and MoneyGram Plus Rewards program is now available to the company’s Hong Kong customers, and users in New Zealand are now able to use the MoneyGram app to send money to friends and family. .

Mobile 248
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The Essential Guide to Agile

Payments Dive

The speed & adaptability of Agile development is no longer a competitive advantage. Per the 12th Annual State of Agile Report, 97% of companies practice Agile on some level. In spite of this positive trend, running an effective Agile development process remains very rare.

Trends 281
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The future of money according to the Swiss (shhh, it’s not bitcoin)

Chris Skinner

I just saw an interesting report produced and released by SIX Group that talks about the future of money. SIX Group run payments and settlement processing out of Switzerland and, unsurprisingly, their view is that the most likely future is that there will be digital everything but still some cash … The post The future of money according to the Swiss (shhh, it’s not bitcoin) appeared first on Chris Skinner's blog.

Bitcoin 325
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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The future of banking is about data-driven experiences and not products: HSBC

Bank Innovation

The bank of the future will cease to be about specific products and services. Instead, it will offer embedded “experiences” based on data the institution has on its customers, according to a report released by HSBC this month. Entitled “Banking of the Future: Finance in the Digital Age,” the study was developed for HSBC by […].

Data 273
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Even Steel Bars Can’t Keep Internet Scams In Check

PYMNTS

Internet scammers, by nature, are a resourceful lot. They poke and prod, looking for various weaknesses to be exploited on online platforms, in company emails (as in Business Email Compromise, or BEC), through text messages and even the old-fashioned phone call that induces a victim to hurry online and send some money. The scams? Well, they can be done from anywhere, affording the fraudster the luxury of plying his or her trade on the go, at all hours — and even, it seems, from prison.

Fraud 217
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Meeting the growing demand for mobile debit, ATM funds access

Payments Dive

As consumers shift to online banking, the ATM also has been impacted by the quest to go digital. Kamesh Tumsi, VP of product strategy at Fiserv card services, gives us the scoop on the digitizing of ATM transactions.

ATM 281
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Regulators: damned if they do and damned if they don’t

Chris Skinner

I was running a fun panel on regulation this week. That kind of sounds like a lie – whatever can be fun about regulation – but hey, it was. I often reflect on the fact that regulators run with their eyes in the rear-view mirror. They can’t see what’s ahead … The post Regulators: damned if they do and damned if they don’t appeared first on Chris Skinner's blog.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Plaid expands to France, Ireland and Spain

Bank Innovation

This week, data aggregator Plaid confirmed its expansion to France, Ireland and Spain. Plaid will work with more than 80% of the consumer accounts in each country, a major step for the San Francisco-based company with the likes of BNP Paribas, Bank of Ireland, BBVA and Santander onboarding the technology. Keith Grose, head of Plaid’s […].

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FEMA Looks At Blockchain To Aid Disaster Payouts

PYMNTS

The United States Federal Emergency Management Agency (FEMA) has revealed that it might look into using blockchain technology to streamline disaster insurance payouts, as well as speed up its response to disasters. “The Administrator should create a pilot blockchain-based land/property registry with critical information needed to file an insurance or disaster assistance claim.

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How retailers can fine tune the click-and-collect experience for shoppers

Payments Dive

While much has been written about brick-and-mortar retailers’ continuing fight for market share with online competitors, data on continually evolving consumer preferences also demonstrates a desire by many to combine both shopping experiences. Enter: click and collect.

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Things worth reading: 22nd November 2019

Chris Skinner

Things we’re reading today include … Australia’s Westpac hit by Goldman downgrade over money-laundering scandal What is Westpac accused of, and how is this related to child exploitation? – explainer Investors pour near $400m into African fintech What next for Europe’s banking union? Charles Schwab in advanced talks to buy … The post Things worth reading: 22nd November 2019 appeared first on Chris Skinner's blog.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Weekly Wrap: Real-time payments expand, as big tech adds financial offerings

Bank Innovation

Welcome to the latest episode of our weekly wrap video series, for the week ending Friday, November 22, 2019. In this episode, Suman Bhattacharyya, deputy editor, and Angely Mercado, associate editor, discuss the following news developments: The expansion of The Clearing House’s RTP Network; How Facebook Pay can advance its e-commerce strategy; and How Green […].

Video 243
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Citi Launches Cross-Border Accounts Receivable Platform

PYMNTS

Citi is streamlining the cross-border collections process for its corporate treasury clients, the financial institution said Wednesday (Nov. 20). In an announcement , Citi revealed the launch of its Citi Global Connect platform, enabling corporates to accept B2B payments across borders with integrated FX capabilities. Citi noted traditional methods of cross-border accounts receivable are inefficient, involving multiple collections service providers with silos between invoicing, collection and r

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PayPal to acquire digital shopping and rewards platform Honey for $4B in cash

Payments Dive

PayPal agreed to buy the online shopping and rewards platform in a bid to extend its services to help drive more personalized traffic towards its thousands of retail partners. Honey has helped consumers save more than $1 billion through targeted discounts and incentives.

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Things worth reading: 20th November 2019

Chris Skinner

Things we’re reading today include … Could Metro Bank go bust? Terabytes of data leaked from an oligarch-friendly offshore bank PayPal’s former finance chief says Bank of America closed his account with ‘absolutely no explanation’ Australia’s Westpac accused of 23 million money laundering breaches Lloyd’s of London takes to City … The post Things worth reading: 20th November 2019 appeared first on Chris Skinner's blog.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Fundera partners with UPS subsidiary to attract small business clients

Bank Innovation

Fundera, a New York-based small business lending marketplace, is partnering with UPS to offer loans to UPS clients. The tie-up, announced this week, puts Fundera’s lending platform on UPS’ warehouse logistics platform Ware2Go, letting businesses access loans while they’re building supply chain solutions. “As you’re using the Ware2Go solution, it will enable you to grow […].

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Obama Warns Of The Dangers Of ‘Big Disruptive’ Tech

PYMNTS

Former U.S. President Barack Obama is concerned about the impact technology can have on society. “’Big, disruptive’ information technologies can sometimes be ‘dangerous,’” Obama said during a talk with Salesforce CEO Marc Benioff. “People don’t know what’s true and what’s not, and what to believe,” he noted, adding that instead of uniting people, technology — like social media — is “splintering” them.”.

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Your Key to Combating Bias in AI

Payments Dive

There is a lot to gain from AI, but it’s incredibly difficult to achieve AI maturity. It requires immense amounts of data and continual training of the algorithm. While you can manage this on your own, there are many issues that commonly arise during the process.

Training 249
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The Finanser’s Week: 11th November – 17th November 2019

Chris Skinner

The main blog headlines are … Can you recognise a fraudster when you meet one? I’ve pointed out many times that it’s easy to scam people online and defraud them. I even once got a phone call from an elderly gentleman asking me if he had really won £1 million … The post The Finanser’s Week: 11th November – 17th November 2019 appeared first on Chris Skinner's blog.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.