Sat.Dec 28, 2019 - Fri.Jan 03, 2020

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How digital-only First Internet Bank strives to keep Indiana talent

Bank Innovation

As banks and startups on both coasts compete for new graduates, Fishers, Ind.-based First Internet Bank is using an internship program to keep talent in the Midwest. The program, which lasts a few months, sources talent from local universities. Participants are expected to take a hands-on approach and effect change at the institution. “When […].

Indiana 370
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Cash, payments and the future of ATMs — your 2020 spoiler alert

Payments Dive

According to some economists, we've been experiencing an extended period of slow growth since the 1970s. What does this mean for the future of cash and ATMs? ATM historian Bernardo Batiz-Lazo explores the topic in his latest blog post.

ATM 347
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Africa’s Quiet Cashless Payments Revolution

PYMNTS

While one might assume that a payments revolution would be a hard thing to miss, as it turns out, it can happen. It all depends on how closely the world is looking — and what exactly it expects to be looking for. Sometimes, DPO Group CEO Eran Feinstein told Karen Webster, a massive paradigmatic shift can fly under the radar, if it looks just different enough from what the world is used to seeing.

Payments 284
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Using BSA Hot Topics to Strengthen Your BSA Program in 2020

Abrigo

Key Takeaways Using exam findings from 2019 can help strengthen your BSA program in 2020. Institutions must create a strong culture of compliance. Pillar violations see a big increase in the nature and seriousness of the violation. . Looking back to strengthen your BSA program. The decade is quickly coming to an end, so as we put 2019 in our rear-view mirror, it’s time for a fresh start with the new year and new decade approaching.

Training 195
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Jack Ma’s Ant Financial joins Singapore digital banking race

Bank Innovation

Billionaire Jack Ma’s Ant Financial has applied for a digital banking license in Singapore, as China’s largest online financial platform steps up efforts to expand outside the mainland. Ant submitted an application to the Monetary Authority of Singapore for a wholesale license, which would allow it to serve corporate clients, the company said. “We look […].

More Trending

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Why Speed And Scale Will Define Global Payments In The 2020s

PYMNTS

Speed, scale and engagement — if you say it a few times, really get your vocal cords and mouth into the exercise, there’s a certain snap to those words put together like that. As well there should be — those are among the main traits set to define payments in the 2020s. We here at PYMNTS don’t mean to wear you down with all our anticipation about the new decade.

Payments 209
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2019’s Most Popular Blog Posts about CECL & Portfolio Risk

Abrigo

Key Takeaways Risk management practices were on the minds of bankers in 2019 Some of the most popular blog posts of 2019 were about stress testing and CECL. Risk management practices were in the spotlight in 2019. Managing risk is at the very core of the business of banking, so it’s not a huge surprise that readers of Abrigo’s blog spent a lot of time in 2019 reading about the topic.

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As CCPA goes into effect this week, banks face new regulations on customer data

Bank Innovation

With the start of the new year, banks and fintech companies that do business in California will need to grapple with the new California Consumer Privacy Act (CCPA), which goes into effect Wednesday. Although banks’ handling of consumer data is already covered by the federal Gramm-Leach-Bliley Act (GLBA), banks are scrambling to figure out what […].

Data 307
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Social media payments: An ally or adversary of banks

Payments Dive

Many banks have increased overall focus on user experience within their digital ecosystems and have added new functionality like peer to peer payments into their mobile apps to avoid disintermediation. However, the slow evolution puts banks increasingly at risk of disruption by their social media competitors.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Samsung To Launch ‘Artificial Human’ Called Neon

PYMNTS

Samsung disclosed that it will introduce an “artificial human” called Neon at CES 2020 on Jan. 7 that is totally different than its artificial intelligence (AI) assistant Bixby, Digital Trends reported. The limited information about Neon was shared on Samsung’s Twitter account, and includes an “Artificial Human” teaser in several languages with the tagline “Have you met an ‘artificial’?”.

Samsung 196
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Top Lending & Credit Risk Blog Posts of 2019

Abrigo

Key Takeaways The most popular blog posts on the Abrigo site reflect many of the priorities community banks and credit unions had in 2019. The top lending and credit blog posts focused on improving loan pricing, creating a better experience for borrowers, and developing risk ratings. Top blog posts reflect bank, CU priorities. As 2019 winds down, community banks and credit unions have worked hard to attract new customers and members and to retain existing ones.

Lending 150
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Banks can take cues from challengers on digital customer acquisition: Gartner

Bank Innovation

While large banks may not feel threatened by personal finance apps or digital-only challengers, they can learn from them on the digital onboarding front, a recent Gartner study observed. Gartner’s Digital IQ Index for 2019 surveyed 80 banking and financial brands, including national banks, regional banks, online banks and fintech startups. It examined 1,200 data […].

Regional 273
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Implementing alternative payment methods at the pump

Payments Dive

It’s clear that consumers want more payment choices. And this extends to paying at the fuel pump. But while merchants, including gas station owners, are keen to give their customers new ways to pay, there are a number of challenges they need to overcome.

Payments 210
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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Self-Driving Truck Hauls 40K Pounds Of Butter Across US

PYMNTS

Silicon Valley startup Plus.ai is thought to be the first company to deploy a self-driving commercial truck to haul 40,000 pounds of butter roughly 42 hours cross-country from Tulare, California to Quakertown, Pennsylvania, ZDNet reported. The company’s Level 4 autonomous semi-tractor-trailer completed the 2,800-mile run for Land O’Lakes in under three days.

US 194
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How the next decade of mobile wallet development will change payments

Payments Source

The winner of this next phase of development won't be an app. Instead, it will be almost invisibly woven into the DNA of the internet of things.

Mobile 140
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Digital lending gold rush to continue through 2023, research suggests

Bank Innovation

Digital lenders will continue to pursue product diversification strategies as companies expand market share in the coming years, research from S&P Global Market Intelligence concluded. “Digital lenders are keen to innovate their product offerings to cater more specifically to different customer segments,” S&P noted in its 2019 U.S. Digital Lending Market Report.

Lending 273
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Merging digital and in-person services for the next generation of banking customers

Payments Dive

It’s important for banks to understand the demands of Gen Z consumers and plan ahead, in order to provide the services and capabilities that this next wave of consumers have already come to expect.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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KPMG, PwC, EY To Put $9B Toward AI, Data Tech

PYMNTS

The largest accounting firms – EY, Deloitte, KPMG and PwC – are investing billions of dollars in artificial intelligence (AI) and data technology products to change the industry in new ways, according to a report by Bloomberg Tax. The investment goes beyond the idea of just automating processes, moving into entrenched AI work, data analysis and tech training for all employees.

Data 179
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Rebeca Romero Rainey: We resolve to support you

Independent Banker

“Our resolution is to continue to bring you the very best support for your prosperity, growth and success in the new year.”. As we enter a new year, we’re filled with a sense of anticipation for everything that will unfold in the coming 12 months. We see a world full of potential, which is exactly what inspires us to set our New Year’s resolutions. However, it takes hard work to hold onto those goals.

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With cross-border payments, Curve seeks to challenge legacy providers

Bank Innovation

U.K.-based payments startup Curve launched a cross-border in-app money transfer feature, with hopes of making a dent in the lucrative remittance market. The cross-border payments sphere, currently dominated by Western Union, is a field in which startups like TransferWise and WorldRemit are making inroads. Now, London-based Curve wants to attract more digital-native customers with an […].

Payments 259
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FSS Pay Connect

Payments Dive

Instant represents the new norm for payments. Find out how FSS Pay Connect can help PSPs seamlessly on board onto the world of Instant Payments and generate new revenue streams.

Payments 170
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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Record Holiday Sales Trigger Record $100B Returns

PYMNTS

Gift returns have become a holiday tradition in the U.S., with consumers anticipated to send back a record $100 billion worth of unwanted goods bought this year between Thanksgiving and Christmas, The Financial Times reported. Last year returns from purchases made during the same period hit $6 billion. Online purchases are almost three times more likely to be returned than those in stores, leaving retailers with millions of items to sort.

Survey 177
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Recession risks will put real-time payments and fintech to the test

Payments Source

When cash flow stalls, buyers tend to pay slower while suppliers need money sooner, creating a stressed payments ecosystem, says AvidXchange's Dan Drees.

Payments 115
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With $12b in AUM, Personal Capital bets on a human-digital approach

Bank Innovation

For Personal Capital, the path to scale is go broad. The company this month hit a milestone of $12 billion in assets under management, which it sees as evidence its digital and human approach is yielding results. “We give people a 360-degree look at all of their finances — it’s a holistic approach,” Porter Gale, […].

Capital 259
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The Community Bank Contrarian

ABA Community Banking

Whether it’s buying a mortgage division in 2009 or building a diversified product set in an age of nichification, community bank CEO Luanne Cundiff zigs when pundits say to zag. The post The Community Bank Contrarian appeared first on ABA Banking Journal.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.