Sat.Apr 13, 2024 - Fri.Apr 19, 2024

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Driving Inclusion Through Effective Communication: 5 Strategies for Financial Leaders

Jack Henry

Diversity, equity, inclusion, and belonging (DEIB) are more than just buzzwords ; they are essential components of a successful and sustainable business. As we celebrate National Diversity Awareness Month, I want to talk about the positive impact leaders can have on DEIB within their organizations.

Strategy 158
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57 questions financial institutions should ask about AI

BankInovation

AI continues to take the financial services industry by storm, but as the mega-big banks implement internal AI councils, hire chief data officers and invest heavily in the tech, many institutions are still asking “Where do we start our AI journey?

Industry 121
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Credit Card Lingo Demystified!

BankBazaar

Confused by Credit Card jargon? Feeling lost in a sea of APRs, rewards points and interest charges? You’re not alone! This blog post is your saviour, translating complex Credit Card terminology into plain English. Dive in and learn to speak the language of Credit Cards – without getting lost in translation! Credit Cards – those handy rectangles that promise convenience, rewards and sometimes, a whole lot of confusion.

Cards 78
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CFPB $8 late fee cap edges toward reality

Payments Dive

Despite an industry-backed lawsuit seeking to stop the Consumer Financial Protection Bureau’s new $8 late fee rule, bank card issuers are bracing for potential implementation.

Cards 403
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Put Away Your Ledger Cards, Open Banking is Here to Stay

Perficient

Open Banking is going to do for the banking industry what the introduction of the Apple smart phone did for cell phones. What is Open Banking? Open banking transforms the way financial data is shared and accessed, allowing third-party data providers and other banks to access financial data in traditional banking systems through application programming interfaces (APIs).

Cards 221

More Trending

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Top banking digital signage trends to watch

ATM Marketplace

Omnichannel experiences are driving behaviors that motivate, inspire, and stir emotions that prompt action in bank branches. Digital signage has emerged as an essential component of these experiences.

Trends 127
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Steak ‘n Shake installs facial recognition at self-ordering kiosks

Payments Dive

The chain first tested the technology that lets customers pay using their face in October, and began deploying it in January.

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Why Optionality Is Key to Digital Banking

Jack Henry

In the rapidly evolving landscape of the financial services, digital banking has reshaped the way individuals and businesses manage their finances. One of the key elements driving the success of digital banking services is the idea of optionality and making it easy to find banking features or products.

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At last G20 is showing how to finance an assault on poverty | Larry Elliott

TheGuardian

Brazilian president Lula’s proposals have the backing of the World Bank. Now we need action All things considered, the world’s richest countries have emerged from the global pandemic in better shape than they could have imagined when Covid-19 first appeared just over four years ago. To be sure, the impact of lockdown and its aftermath has been painful, but the effects on poor countries have been far more severe.

How To 105
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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Making way for women leaders

ABA Community Banking

How organizations can support the advancement of women to the highest levels The post Making way for women leaders appeared first on ABA Banking Journal.

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Can embedded finance solve one of payments’ biggest problems?

Payments Dive

As crucial as it is to focus on your core business, today’s merchants demand a broader range of services from their providers. Can embedded finance help solve this core competency problem?

Payments 370
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Is the Fed board eroding regional Fed banks' independence?

American Banker

For the better part of the past decade, the Federal Reserve Board in Washington has played a more active role in presidential searches by regional reserve banks. The shift seems to have made the system more diverse, but some argue it's at the expense of regional bank independence.

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Taylor Swift fans given ‘urgent warning’ as £1m lost in ticket scams

TheGuardian

Lloyds Bank says more than 600 of its customers have been tricked by fraudsters so far A rise in fraud cases involving Taylor Swift fans desperate to buy tickets to her sold-out UK shows has prompted Lloyds Bank to issue an “ urgent warning ” after more than 600 of its customers were scammed. With the superstar due to arrive in Europe next month , the high street bank said its data suggested that UK fans had lost more than £1m to fraudsters so far.

Fraud 20
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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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2024 Bankers as Buyers Highlights Exploding Fintech Scenario, Invisible Technology, Actual Intelligence

William Mills

In the dynamic landscape of finance, where innovation is the currency of the future, it's crucial for industry leaders to not only keep pace but also anticipate the trends that will shape tomorrow's banking experience.

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US, Europe lock arms on payments regulation

Payments Dive

U.S. and European regulators have joined forces to monitor digital payment concerns, including those related to buy now, pay later financing and big tech market participation.

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Texas Capital reports 53% jump in criticized loans, plans for more

American Banker

The first-quarter increase stemmed from higher interest rates, partial charge-offs and certain problem loans, many involving commercial real estate, executives at the Dallas bank say. Further CRE deterioration is anticipated.

Dallas 92
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Coventry Building Society makes £780m offer for Co-operative Bank

TheGuardian

Tentative offer follows four months of talks and could create new banking group with almost 5m customers Coventry Building Society has tentatively offered £780m to buy the Co-operative Bank from its hedge fund owners, in what could be the latest in a string of takeovers among UK lenders. The offer follows nearly four months of exclusive talks between the two lenders, which began in December.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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RPA does job of 500 people at KeyBank

BankInovation

KeyBank is using robotic process automation to boost efficiency without hiring more people. The $189 billion bank has about 300 processes automated through (RPA), Michael Reynolds, business technology executive for service digitization, said last month at Bank Automation Summit 2024 in Nashville, Tenn. “Translate that into people.

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Amex endures slow return of SMB demand

Payments Dive

Small and mid-sized businesses were fueling growth for American Express during the COVID-19 era, but not this year. That billed business grew 1% in the first quarter over last year.

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Comerica says its AI bot performs work of six IT helpdesk agents

American Banker

The Dallas-based regional bank tapped a client for its copilot capabilities, where employees can message a bot instead of a human to get tech assistance.

Dallas 88
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Gas Station Financing Guide - Fuel Your Dreams In 2024

Commercial Lending USA

Gas station financing can be a smart move for business owners and regular people who want to expand their portfolios or start their businesses.

Lending 73
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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Bank of America’s digital offerings draw more users

BankInovation

Bank of America’s digital offerings continue to be a draw, as its virtual assistant Erica reached 2 billion user interactions in the first quarter.

US 79
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Fed keeps up CBDC research

Payments Dive

Despite political opposition to a potential U.S. central bank digital currency, research staff at the central bank continue to study the possibility.

Study 243
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The CFPB's proposed data sharing rule: How banking insiders are reacting

American Banker

The agency's new proposal has been a long time coming, and it could reshape how consumers interact with their personal financial data.

Data 87
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7 Considerations When Evaluating Your Service Provider

ATM Marketplace

Your devices are there for your customers 24x7x365, providing them with reliable, secure service. Is your current service provider able to deliver the same level of reliability?

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.