Sat.Nov 25, 2017 - Fri.Dec 01, 2017

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FIS Opens Its API Portal and Invites Banks & Fintechs to Come Play

Bank Innovation

EXCLUSIVE— Financial services technology provider FIS will use its new API portal to help banks and fintechs alike develop new capabilities, partnerships, and innovations, Rob Lee, chief product officer for FIS, told Bank Innovation. “There’s a variety of services available [on the platform]—mobile banking, customer acquisition services, we tried to hit on a wide spectrum […].

Fintech 368
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We still need bank branches

Chris Skinner

For many years we have had discussions about bank branches and a branchless future. I personally don’t believe in a branchless future, but many do. And yes, there are many branches disappearing, much to the annoyance of those who lose that physical store. For example, America still has a large … The post We still need bank branches appeared first on Chris Skinner's blog.

America 292
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Black Friday: Mobile payments sputter at the physical POS

Payments Dive

Despite the less-than-stellar numbers for in-store, proximity-based mobile payments, Cyber Monday set a record for mobile-based remote payments.

Mobile 279
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Toys That Have Stood The Test Of Time

PYMNTS

Peak toy season is upon us. Over the next six weeks, 40 to 60 percent of American consumers will purchase at least one toy during the holiday season. As a rule, toys are a bit like potato chips – it’s hard to stop once you’ve started. Some of those toys will be for children and some will be for the adults themselves (admit it, you’re thinking about getting a new lightsaber), but on average Americans buy between $25 and $30 billion in toys per year, according to The Toy Association.

National 179
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Fintechs Have a Larger Share of Personal Loans than Banks or Credit Unions

Bank Innovation

Fintech lenders are making significant gains in the personal loan space, according to a recent TransUnion report, which follows the staggering growth of fintech lenders in the market over the past few years. The report, called Fact versus Fiction: FinTech Lenders, was released last week during the Digital Lending + Investing Conference in New York, […].

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How 'PIN-on-mobile' could change payments acceptance for micro merchants

Payments Dive

Jeremy Gumbley, the CTO at Creditcall, believes this category of merchants are the ideal candidates for turning a regular mobile phone into a payment device.

Mobile 230
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Key themes at Sibos 2017

Accenture

Connecting more than 8,000 decision makers and thought leaders across the industry, Sibos 2017 in Toronto was once again the platform where the global financial community explored the disruptions and opportunities in payments driven by innovation, technology and new business models. Each year we report on the themes we observe at Sibos to help readers keep on the pulse of the payments industry.

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Top 15 Bank Video Ads of 2017

Bank Innovation

Which banking advertisement will you remember best from 2017? Here at Bank Innovation, we have our picks: as we do annually, we have ranked the top banking ads of the year. The 15 videos below were not chosen based on the number of viewer impressions or any other form of data-driven measurement, but were selected […].

Video 299
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Proving digital transformation works for shareholder returns

Chris Skinner

I wrote about the fact that digital transformation does not create greater shareholder value … yet … and then DBS announce that they are the first bank in the world to demonstrate the link between digitization and shareholder value creation on November 17. Interesting, as I blogged about this on November … The post Proving digital transformation works for shareholder returns appeared first on Chris Skinner's blog.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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NEW INSIGHT: How Budget-Conscious Banks Can Smarten Up Security

PYMNTS

Fraudsters launching forays against financial institutions (FIs) is a tale as old as, well, financial institutions. For the honest banker, there’s a constant need to upgrade defenses and proactively fend off attacks. But not everybody has the resources for a complete cybersecurity makeover — or the $100,000 to sweep a successful hack under the rug. Such resource and budget constraints may be the reason why, even as artificial intelligence (AI) and machine learning are enjoying high adoption rate

Security 173
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Case Study: MEPS Engages TNS for ATM Network Scale and Reliability

Payments Dive

MEPS is establishing a new breed of ATMs across Malaysia, which will see 1,000 ATMs live by 2022. This case study shows how it is using TNSLink from TNS to realize a scalable, carrier independent, wireless communications solution for its expanding ATM fleet. Since transitioning it has reduced unforecasted visits to ATMs by 25%.

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Mastercard Bets on Blockchain and Payments with Latest Crop of Startups

Bank Innovation

Payments processor Mastercard is continuing its focus on innovation and partnership, announcing the latest 11 companies to join its ‘Start Path’ program as well as the expansion of its NYC Tech Hub. The latest companies to join Start Path, a Mastercard program aimed to support later-stage fintechs across the globe, including blockchain, health, and payment […].

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Introducing SelfKey

Chris Skinner

I’m involved in quite a lot of start-ups, ICOs and funds these days, and recently started a mini-series of interviews with them, as I think it will be of interest to readers of my blog. In the fourth of this series, I’m interviewing Edmund Lowell, founder of SelfKey. In one sentence … The post Introducing SelfKey appeared first on Chris Skinner's blog.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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In The UK, Cash And Contactless Are Vying To Stay On Top

PYMNTS

When the limit on contactless payments in the U.K. was raised in 2016 from £20 to £30, the overall volume of contactless payments tripled. While, for many industry spectators, the growth in volume of contactless payments equated to a correlating drop in cash use, the actual numbers reveal that despite a growth in competition from alternate payment forms, cash is continuing to hold its ground.

ATM 165
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Talking With: Verifone chief Joe Mach about the digital in-store customer experience

Payments Dive

Verifone North America President Joe Mach shares insight on what retailers are doing, the big trends in play with customer experience and how consumers are spurring trends and retail customer experience strategies.

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More People Are Buying and Selling Bitcoin Than Ever

Bank Innovation

Bitcoin, and cryptocurrency in general, had a good year and an even better quarter, according to CoinDesk’s State of Blockchain Q3 2017. The report, which was released yesterday, shows gains in every area from investment size and block sizes to transaction volumes. The report shows that Ethereum hit a new record high for blockchain transactions […].

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Financial services of the future will be open sourced and real-time

Chris Skinner

I recently presented in Miami and BBVA were kind enough to summarise what I said so … here is their summation. Financial services of the future will be open sourced and real-time Chris Skinner closed Latin America’s top ‘fintech’ meeting with a prognosis: The financial services of the future will … The post Financial services of the future will be open sourced and real-time appeared first on Chris Skinner's blog.

Miami 236
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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How open banking and APIs are changing Mastercard's business strategy

Bobsguide

This interview was originally published on our sister website PaymentEye. James Anderson is Executive Vice President of Digital Payment Products at Mastercard. Based in New York, he leads his multi-national team to redefine the way the business examines the emerging payments.

Strategy 155
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Open Banking: Why trust matters

Accenture

With the introduction of the revised payment services directive (PSD2) in January 2018 just around the corner, banks face a new and potentially disruptive era. Open APIs and PSD2 will, in time, disrupt traditional banking. It’s no surprise, then, that the majority of global banks are planning to invest heavily in open banking initiatives by 2020, as revealed in a recent Accenture study.

Study 153
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Black Friday Sees Mobile Shopping Surge as Cyber Monday Opens to Consumers

Bank Innovation

EXCLUSIVE—Digital shopping is expected to hit a high today during Cyber Monday, and most consumers should be ready for it: especially considering that a good number of them even did their Black Friday shopping on digital channels. This year’s Black Friday saw a startling 24% increase in digital shopping from last year, according to a […].

Mobile 281
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Is it better to have a great strategy implemented badly or a bad strategy implemented well?

Chris Skinner

I was at a presentation where Robin Speculand, Singapore-based author and speaker, asked: Is it better to have a great strategy implemented badly or a bad strategy implemented well? Most people – about 4 out of 5 – raised their hand for the latter option. I raised mine for the … The post Is it better to have a great strategy implemented badly or a bad strategy implemented well?

Strategy 208
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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The Digital Small Markets Of The Future

PYMNTS

Timing is everything, as the saying goes. It’s also the story of a startup named Poly, and its visual identification software, says its CEO, Alberto Rizzoli. Two years ago, Rizzoli began developing an AI platform capable of seeing an object – or person – and “visually” identifying it, with a high degree of accuracy. The use case, then, was the ability to enable smartphones to be more accessible for the visually impaired.

Marketing 150
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e-Commerce Trends in Middle East

Payments Dive

Download this infographic by FSS, to learn more about e-Commerce trends in Middle East.

Trends 150
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The Fed Will Not Develop a Digital Currency, But Remains Interested In Blockchain

Bank Innovation

The underlying technology that powers digital currency remains more interesting to the Federal Reserve than the development of digital currency, according to comments made by John Williams, president of the San Francisco Federal Reserve Bank. The Fed is actively researching blockchain and distributed ledger technology, Williams said yesterday when asked about his thoughts on the […].

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Things worth reading: 29th November 2017

Chris Skinner

Things we’re reading today include … RESEARCH: European banks’ reaction to PSD2 [PDF] Alibaba-Backed Paytm Aims to Become World’s Largest Digital Bank Rise of the robots to force 700m workers into new careers by 2030 Pound soars against the euro on Brexit divorce bill breakthrough UK banks can weather chaotic … The post Things worth reading: 29th November 2017 appeared first on Chris Skinner's blog.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.