Sat.Apr 04, 2020 - Fri.Apr 10, 2020

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Time to buy bitcoin?

Chris Skinner

As usual, during this period of pandemic, there’s been a rollercoaster of events for those of us involved in financial markets. We’ve seen global stock indices drop dramatically, cryptocurrency going up and down faster than Donald Trump’s spin doctoring, and everyone feeling there’s little joy out there economically, financially or … The post Time to buy bitcoin?

Bitcoin 380
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Demand for real-time payments rises amid COVID-19 pressure

Payments Dive

The economic fallout of COVID-19 has increased demand for real-time payments by small business and consumers as revenue sources begin to dry up and consumers and businesses face deadlines for bill payment and essential goods.

Payments 471
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Banks retool customer service in the scramble for PPP loans 

Bank Innovation

Banks are feeling the pressure of small businesses nationwide applying for Paycheck Protection Program loans. With the launch of the Small Business Administration’s program Friday, bankers are engineering the best ways to handle the customer service inquiries flooding banks’ digital channels. “We dove headfirst into this,” said Becky Buhr, vice president of finance and retail […].

Retail 370
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IRS Launches Consumer Portal For Getting Stimulus Checks

PYMNTS

A new IRS portal for coronavirus relief payments has been launched in conjunction with the U.S. Treasury to assist people who don’t typically file taxes. . The non-filer tool can be used by U.S. citizens and resident aliens who are not claimed as dependents and had gross income below $12,200 ($24,400 for married couples) in 2019, according to the IRS site.

Taxes 363
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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Are the big banks failing the people?

Chris Skinner

I wouldn’t usually blog on a Saturday, but these are exceptional times and these are exceptional ideas. I’ve already seen some incredible innovation from start-ups looking to help those in need. For example, I listened to the ideas of Curl on Thursday who are running a campaign to Save Our … The post Are the big banks failing the people? appeared first on Chris Skinner's blog.

Examples 481

More Trending

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Weekly Wrap: SBA loans, SoFi and Galileo take center stage

Bank Innovation

One week after the Small Business Administration launched its Paycheck Protection Program, banks and fintechs alike are still navigating best practices to get funding into the hands of small business clients. As COVID-19 continues to rattle the economy, startups are launching new products and features to engage customers. The week’s news wasn’t confined to coronavirus-related […].

Fintech 369
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Bringing AI To The Fight Against Healthcare Payments Fraud

PYMNTS

The coronavirus pandemic poses an unprecedented challenge to healthcare systems that will likely extend for months — and perhaps even years — to come. More than ever, hospitals and other medical facilities need to focus their resources on healing the sick and avoid getting bogged down by administrative costs and inefficiencies. This brings a longstanding challenge to the fore: Healthcare organizations have long struggled with fraud, waste and abuse (FWA), costing the United States healthcare sec

Fraud 362
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How JPMorgan Chase, BBVA, ING, DBS and CMB are doing digital

Chris Skinner

Today is the day that Doing Digital, my newest book, is finally live on Amazon and all good book stores. It’s the result of two years primary and secondary research and, to pay it its due, has been featured in many interviews with me recently. I’ll share many of them, … The post How JPMorgan Chase, BBVA, ING, DBS and CMB are doing digital appeared first on Chris Skinner's blog.

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I Can’t Connect to E-Tran – What Now?

Abrigo

Key Takeaways Friday's rollout of the PPP program was met with confusion, frustration, and glitches. E-Tran has been the subject of many frustrations. New lenders must follow a two-stage process to set up access to E-Tran. Current lenders may not be able to log in to E-Tran because they forgot their E-Tran credentials or their login expired. There are several steps these users can take to troubleshoot.

Lending 320
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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Will COVID-19 burst fintech’s funding bubble? 

Bank Innovation

Fintechs will likely have a tough time securing funding as the coronavirus pandemic continues to shake up the U.S. economy, prompting investors to tighten purse strings. Fintech funding has been on a downward trajectory for several months, but startups and others in the sector should brace for an even rockier quarter as coronavirus delivers its blows in both the short and long term, according to industry analysts. […].

Fintech 359
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Reimagining The Bank As A Technology Company

PYMNTS

Intimidated by the scale and cost of a massive technological overhaul, large financial institutions (FIs) may approach their digital transformation (DX) journeys gradually, targeting various areas of operations to modernize one-by-one. While this strategy can yield results, it can also create silos, hampering a bank’s ability to achieve one of the most vital goals of DX: seamless integration of operations that boost efficiency and improve the end-user experience.

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The ugly, the bad and the good

Chris Skinner

It’s interesting that governments around the world have announced huge stimulus packages to protect workers, small businesses and life in general. Trillions of dollars. Great. The reality is that no one is getting it. You see these announcements and try to get hold of the bank to get the stimulus. … The post The ugly, the bad and the good appeared first on Chris Skinner's blog.

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US banking market finally primed to embrace contactless payments

Accenture

More than five years after the launch of Apple Pay and four-plus years after the US POS liability shift for EMV, the US market finally appears set to fully embrace contactless payments. To date, consumer adoption of contactless payments (also known as tap-to-pay, or dual-interface EMV) has been inhibited by low penetration of contactless technology….

US 301
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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Community Bank embraces digital to deliver $50M in PPP loans 

Bank Innovation

The technological upgrades Happy State Bank made prior to the COVID-19 crisis has helped the lender service and onboard customers digitally and deploy its own SBA Paycheck Protection Program platform in a matter of days, CEO J. Pat Hickman told Bank Innovation. As of Friday afternoon, the Amarillo, Texas-based bank had received more than 1,250 […].

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NEW DATA: 60 Percent Of US Consumers Now Live Paycheck-To-Paycheck

PYMNTS

The COVID-19 pandemic has triggered an unprecedented wave of business closures, placing millions out of work with no telling when they will be back to business as usual. It has also exposed and exacerbated a deeper, more structural problem with the United States economy that has been looming just beneath the surface for some time: A large portion of Americans are living hand-to-mouth and have almost no savings.

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What happened to capitalism?

Chris Skinner

I’ve spent my life in an economy that focuses upon money, greed, growth and profit … what was that all about? We are suddenly living in a world where everyone is being told to stay home and do nothing … and get paid for it. Well, if you’re in a … The post What happened to capitalism? appeared first on Chris Skinner's blog.

Capital 409
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Content and the Race to Stay Relevant in a Socially Distant World

Gonzobanker

Financial institutions must help digital-first buyers with meaningful content. Here’s how to do it. As the old “why our stuff is best” sales-pitch falls on deaf ears for digital-first buyers, bank and credit union leaders have slammed into overdrive in their efforts to respond to the industry’s non-negotiable demand for entirely digital delivery. As The Financial Brand’s Steve Cocheo points out , poor digital sales are the result of weak content.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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LendingTree: Personal loan inquiries at calendar-year lows 

Bank Innovation

The COVID-19 crisis is taking its toll on the personal loan industry. According to data from LendingTree, the publicly traded online lending marketplace, personal loan inquiries on its marketplace hit calendar-year lows at the end of March, with loans for vacation and wedding expenses plummeting sharply.? “As no one knows when travel will be open […].

Lending 259
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Fed Bets Trillions In SMB Lending That Consumers Will Return

PYMNTS

A quick recovery may be in the cards. But so might a “false start.”. Thursday morning, the U.S. Federal Reserve said that it had launched a multi-trillion dollar lending program that targets smaller businesses, and in a broadened salvo, targets local governments, too. It’s all meant to shore up the U.S. economy, as the fallout from the coronavirus continues.

Lending 338
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Always look on the bright side of life

Chris Skinner

The non-stop coverage of coronavirus, global markets slumping, an economic armageddon, the end of the world due to a climate emergency, the melting of the Arctic and Antarctic ice, rising of the oceans, weather fatalities, a farce of a US election, the UK and EU in a stand-off over Brexit, … The post Always look on the bright side of life appeared first on Chris Skinner's blog.

US 407
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Coronavirus is hurting payment earnings, but digital will ease future pain

Payments Source

It was less than three months ago, though it seems like a lifetime. Mastercard CEO Ajay Banga welcomed progress in the trade dispute between the U.S. and China, but with caveat. The good news wouldn't last if the coronavirus became a pandemic.

Payments 159
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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COVID-19 accelerates launch of contactless payments

Bank Innovation

Neobank Upgrade today debuted two product launches for contactless payment that were initially slated for fall release, prompted by the COVID-19 crisis and social distancing measures. Upgrade customers can now order a credit card with a chip that enables contactless transactions, said Renaud Laplanche, co-founder and CEO of Upgrade. Customers can hover their cards over […].

Payments 259
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Mastercard’s Ethoca On Helping Merchants Grapple With The Upcoming Chargeback Deluge

PYMNTS

A deluge of chargebacks is headed toward the payments industry, spurred by the coronavirus, as all areas of the global economy have been upended. In an interview with Karen Webster, Johan Gerber, executive vice president of cyber and security products at Mastercard , said that many companies are being inundated with disputes and cancellations, and with demands to refund consumers’ money — a trend that will branch out from travel and leisure verticals and into other segments.

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Things worth reading: 9th April 2020

Chris Skinner

Things we’re reading today include … Fraudsters likely to target furlough scheme, says HMRC chief Union calls for cash payment ban on UK buses over coronavirus Virus could push half a billion people into poverty Why a lot of startups will come to regret their unicorn status How sick might … The post Things worth reading: 9th April 2020 appeared first on Chris Skinner's blog.

Payments 364
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Visa, U.S. Secret Service predict waves of new coronavirus-based fraud

Payments Source

The potential for fraud fueled by the coronavirus pandemic, coupled with the anticipation of a $2 trillion stimulus, is creating such a lucrative opportunity for scammers that Visa and the Secret Service are predicting a wave of unprecedented levels of fraud.

Fraud 157
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3 Ways Managed Device Services Help Community Banks Cut Costs

Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se