Sat.May 19, 2018 - Fri.May 25, 2018

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Do customers really want ‘invisible banking’?

Chris Skinner

Quite a few people talk about invisible banking today. The idea is that banking transactions and services should be invisible as if they are noticeable, as in visible, then that means you have pain and friction which should have been removed. A good example of invisible banking is the iTunes … The post Do customers really want ‘invisible banking’?

Examples 375
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Small Business Banking Catching Up in Innovation Race

Bank Innovation

There are quite a few lending solutions these days for small businesses -- Funding Circle, OnDeck, Kabbage, and Square Capital, to name a just a few -- but innovation and digitization are lagging in other areas, such as digital account opening. Enter Gro Solutions, a sales and marketing platform for financial institutions. Atlanta-based Gro has […].

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How cash and digital payments can coexist going forward

Payments Dive

One clear conclusion we can make, based on recent trends in the financial services industry, is that the increasing prevalence of new transaction methods does not necessarily mean that more traditional payment mechanisms are being left behind.

Payments 296
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Privacy Critic Files GDPR Complaints Against Facebook And Google

PYMNTS

As Europe’s General Data Protection Regulation (GDPR) comes into effect, Facebook privacy critic Max Schrems has filed four complaints over consent required to use online services. The complaints were filed against Facebook — along with its Instagram and WhatsApp services — and against Google ’s Android, TechCrunch reported. “It’s simple: Anything strictly necessary for a service does not need consent boxes anymore,” Schrems wrote in a statement.

Google 175
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Do bank leaders really need to be digital?

Chris Skinner

Back in the 1980s, Walter Wriston, the then Chief Executive and Chairman of Citibank, said that “information about money is becoming more important than money itself”. His successor, John Reed, said that “banking is just becoming bits and bytes”. A quarter century later, this vision of the future of finance … The post Do bank leaders really need to be digital?

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5 for 5: Top reasons to attend the ICX Summit

Payments Dive

There are a multitude of reasons to attend the upcoming ICX Summit being held in Dallas in June. Here are five top reasons not to miss the annual event from Networld Media Group, which publishes Mobile Payments Today.

Dallas 170
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How Much Can Technology Improve Healthcare Payments?

PYMNTS

Among the latest hopes for healthcare payments is blockchain. Touted by observers and industry players as one of the top trends that could impact medical billing and data management for 2018, the technology is increasingly being viewed as part of the path to better efficiency in payments. For instance, ConnectingCare , a company that helps far-flung practitioners view patient data across different points of care, wants to use blockchain for cost forecasting and to enable direct pay options for h

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Some day my DLT will come

Chris Skinner

So, I’m presenting at a Corporate Treasury event, and we get into talking about distributed ledger technology (DLT) and blockchain. Comments are made around so many tests and proofs of work and concept, but so little production. At this point, someone made the comment that it will happen from the … The post Some day my DLT will come appeared first on Chris Skinner's blog.

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Bank Branches: Between Digital Transformation and Uncertainty

Bank Innovation

The changing bank branch is a twofold story of innovation and closures. The physical bank branch is by no means dead, but is trending toward consolidation or closure, as in the case of Iberia Bank in Louisiana. Earlier this week, the regional bank announced the closure of 22 branches. CEO Daryl Byrd said the move […].

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Carrier billing in Latin America: 2018 market report by Fortumo

Payments Dive

Fortumo's latest market report gives an overview of the mobile payments landscape in Latin America. It covers 9 of the biggest countries in the region by population where Fortumo has coverage: Brazil, Mexico, Colombia, Argentina, Peru, Chile, Ecuador, Guatemala and Bolivia.

America 150
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HPS Builds API For FinTechs To Connect To Banks

PYMNTS

Payments software company HPS is launching an API for other FinTech innovators to integrate into banking systems. The company announced news on Monday (May 21) that its PowerCARD Connect-Open API aims to help FinTech developers integrate mobile payment, tokenization, biometrics and other emerging banking technologies into their own solutions. The rollout follows a pilot version of the API launched last year, HPS noted, adding that the API can support “servicing” and “transacting,” enabling push

Fintech 159
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Dubai: cutting edge or bleeding edge?

Chris Skinner

I travel a lot and go to several countries that have smart leadership and smart cities. These cities and countries – you know who you are – are in the forefront of innovation and claim to be visionary. So, I was surprised when I was planning a trip to one … The post Dubai: cutting edge or bleeding edge? appeared first on Chris Skinner's blog.

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PayPal’s Platform Strategy Enables Its Expansion into Banking Services

Bank Innovation

PayPal wants to be the world’s largest open payments platform, according to CEO Dan Schulman. At the heart of this aspiration is PayPal’s ongoing technological evolution, which also enables the payments giant to expand into banking services. “We are just beginning to scratch the surface of the opportunity in front of us,” Schulman said yesterday […].

Strategy 210
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Tokenization vs. Encryption Cheat Sheet

Payments Dive

Tokenization and encryption are often mentioned together because they both cipher sensitive card data; however, they are not interchangeable terms.

Cards 150
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Hy-Vee’s First Wahlburgers Restaurant Opens In Minnesota

PYMNTS

Hy-Vee amps up its partnership with the Wahlberg brothers by opening its first Wahlburgers restaurant at the Mall of America in Minnesota. The opening comes as Hy-Vee plans to open another 25 restaurants over the next few years, The Star Tribune reported. Hy-Vee Chief Executive Randy Edeker was not initially interested in the partnership. “But I promised him I’d consider it,” Edeker told the newspaper.

Minnesota 157
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The Finanser’s Week: 14th May 2018 – 20th May 2018

Chris Skinner

The main blog headlines are … Big bank thinking and the danger of the technology testing hole Building on Friday’s blog about small bank thinking, there’s another anomaly that occurs with big banks which is their usual response to technology is to test it. The problem with testing technology is … The post The Finanser’s Week: 14th May 2018 – 20th May 2018 appeared first on Chris Skinner's blog.

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Could Digital Identity Solve the Onboarding Issue for Banks?

Bank Innovation

With all the digitization efforts (PSD2 went live in January and GDPR will take effect in two days) in the banking sector, European traditional banks still face a problem with onboarding new retail customers: prospective customers drop out before they complete the onboarding process. The issue has only gotten worse over the years. According to […].

Retail 210
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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The Software Vendor’s Guide to Faster EMV

Payments Dive

As the use of chip cards becomes more prevalent, consumers are able to pay more securely, but not necessarily more quickly (or conveniently). Chip card transactions can take up to 15 seconds. When time is money, 15 seconds can feel like an eternity.

Software 150
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European Banks Want More Regulation Of Large Tech Companies

PYMNTS

Some of the biggest banks in Europe are urging regulators to increase oversight of large technology companies that are moving into the financial services market. The Financial Times , citing some of the banks, reported that the new open banking rules that require European Union lenders to provide account access of customers to third parties has resulted in concerns on the part of bankers that Chinese and U.S. technology companies will choose to go only after the best parts of the financial servi

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It ain’t what you do

Chris Skinner

I was asked at a conference the other day: “so what do you think about a banks’ Innovation Department?” The question threw me a little, so I asked what they meant. “Well, do you think banks should have an Innovation Division?” I replied that divisions divide, and that innovation should … The post It ain’t what you do appeared first on Chris Skinner's blog.

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Access to Credit Widens with Help from AI, Blockchain, and Mobile Data

Bank Innovation

For years, as financial services became increasingly digital, credit scoring remained stubbornly unchanged, but there are indications, from the regulators on down to startups, that this is finally changing. From machine-learning-based underwriting to blockchain-based identity solutions, new technology is transforming the business of borrowing money.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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FSS Toggle

Payments Dive

Instant Card Control at Your Fingertips

Cards 150
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The Future Of Augmented Reality Is Becoming Clearer

PYMNTS

Recent moves from PayPal and Target have brought fresh attention to the use of augmented reality (AR) to boost commerce and payments. The technology remains in its infant stage — with seemingly as many ideas and demonstrations as real-world applications — but the paths to an augmented reality future are becoming clearer. The revival this spring of PayPal’s patent for payment-enabled augmented reality glasses has some analysts wondering how close the technology is moving toward the mainstream.

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Things worth reading: 22nd May 2018

Chris Skinner

Things we’re reading today include … Japan’s Biggest Bank to Switch on Blockchain Payments in 2020 Could smartphones replace bank branches? Ant Financial valued at $150bn in offering City watchdog bans finance boss of firm owned by couple dubbed ‘vampires of debt’ Qatar charges against Barclays dismissed Barclays may have … The post Things worth reading: 22nd May 2018 appeared first on Chris Skinner's blog.

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Artificial Intelligence Can’t Fight Fraud Alone — Human Ingenuity Is Also Needed

Bank Innovation

Artificial intelligence, machine learning, and compliance were some of the topics that dominated day 1 of fintech conference Data Disrupt, taking place in New York. The panel “Consumer Finance: Fighting Fraud with Fire” brought together three fintech companies, who discussed different methods of combating fraud. AI and ML play undeniably large roles in fighting financial […].

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.