Sat.Sep 22, 2018 - Fri.Sep 28, 2018

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Which banks do ‘get IT’?

Chris Skinner

I’m working on my next book already. Digital Human only came out a few months ago, and here I am off already on a new one. I’m not going to share too much about it yet, as it won’t come out for two years, except to give you some clues on … The post Which banks do ‘get IT’? appeared first on Chris Skinner's blog.

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3 reasons why blockchain lacks mainstream attention

Payments Dive

There are three major problems that are keeping the blockchain out of the mainstream: poor reputation, lack of education and lack of full solutions.

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Temenos Wins Varo Money Core Business, Talks Realtime Banking

Bank Innovation

Varo Money has selected the Swiss software provider Temenos as its core for its new digital bank. The challenger bank has already received preliminary approval from the OCC on its application for a national banking charter and will begin the building out the digital bank soon. Bank Innovation has reached out to Varo Money about the launch date for […].

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Western Union Mulls Sale Of B2B Payments Unit

PYMNTS

Western Union is reportedly considering a sale of its business payments operation, unnamed sources told Bloomberg on Wednesday (Sept. 26). The sources said a deal could give Western Union a $500 million boost, and that the institution plans to start discussing a sale with potential buyers in a few weeks. They noted, however, that Western Union has not definitively decided to sell its business payments unit and that its plans remain confidential.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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What’s your one move?

Chris Skinner

I talk about 1,000s of start-up companies doing one thing brilliantly well, and was looking for an anecdote that might help me talk about this better … and found one. It goes like this: A ten-year-old boy decided to study judo, despite the fact that he had lost his left … The post What’s your one move? appeared first on Chris Skinner's blog.

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Why Are Half of All Sales Leads at Banks Dropped?

Bank Innovation

Half of all bank leads are not followed up, and millions of irrelevant offers are mailed at great expense to people who throw them straight in the garbage. Why is this? If you ask CRMNext CEO Joe Salesky, it's because of inadequate CRMs. (In case it wasn't clear from his company's name, Salesky sells CRMs.) […].

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Why Walmart Says Blockchain Can Improve Food Safety

PYMNTS

Origins are all the rage in modern life: origin stories, family origins via DNA and digital ancestry databases. Add to that Walmart ’s latest effort to gain more grocery market share: using blockchain technology to trace the origin of the food sold by the retailer back to the farms from which it came. The idea is to introduce more transparency into the process, which could serve to prevent outbreaks of foodborne illnesses and encourage consumer trust of the grocery goods on Walmart shelves.

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How much is a FinTech CEO worth?

Chris Skinner

Good question, and it all depends on the revenue forecast. However, if you want to get an idea, a new survey from Moorlands Human Capital, an executive recruitment search and consulting company, has a view. That’s because they asked 500 FinTech companies how much they pay the CEO? And it … The post How much is a FinTech CEO worth? appeared first on Chris Skinner's blog.

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Podcast Episode 11: Future Trends for Mobile Payments & Banking

Payments Dive

Host Will Hernandez discusses the future trends for mobile payments and banking, that was learned at the Bank Customer Experience Summit.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Millennials Weren’t the Only Age Group in Focus At Day 2 of Finovate

Bank Innovation

The second day of Finovate Fall in NY kicked off with a socially oriented demo from Russian digital-only bank Tinkoff, which debuted a “stories” feature within its mobile app. The customer engagement and marketing tool differs from the feature available on popular social networking apps like Facebook and Instagram in that it does not have […].

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Deep Dive: Fighting Fraud With AI And Machine Learning

PYMNTS

Digital commerce channels are presenting new opportunities for bad actors, making cybercrime a colossal problem for companies of all sizes. All told, U.S. businesses and consumers lost more than $1.4 billion in 300,000-plus reported cyberattacks last year, according to the Federal Bureau of Investigation (FBI). Perhaps more troubling, however, is digital fraud’s projected future.

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Breaking through the barricades

Chris Skinner

I blog a lot about banks needing to change and adapt. I do not blog about the end of banks and I do not predict that banks will be destroyed. I do predict that banks that do not change and adapt will be destroyed, and I do predict that banks … The post Breaking through the barricades appeared first on Chris Skinner's blog.

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Singapore Case Study: One Wallet. Multiple Uses.

Payments Dive

This case study focuses on how Telepin was able to help a large Signapore telecommunications company provide mobile financial services to an economically diverse clientel.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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INV Fintech Partners with Chinaccelerator

Bank Innovation

INV Fintech, this site’s sister accelerator, today unveiled a new partnership with Chinaccelerator, a leading startup accelerator in Shanghai, China. Chinaccelerator is a mentorship-driven program helping internet startups from around the world cross borders. It is run by the venture fund SOSV, which has $400 million assets under management and operates six accelerators.

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Ripple’s XRP Value Spikes While Fundamentals Questioned

PYMNTS

What can you say about a cryptocurrency that shows a meteoric rise, surging more than 80 percent in a day? That maybe … you wished you had some in hand? Beyond that, we’re talking about cryptocurrencies, so the question must be posed, as always, when separating hope from hype: Is it different this time? That means looking into not just “what” happened, but also “why” it happened.

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Are banks serious about fintech?

Chris Skinner

I’m often asked how I got into FinTech. It’s an interesting question as I’ve been involved in Finance and Technology all of my life. Back in the day, it wasn’t called FinTech. It wasn’t cool. It was just boring old tech in banking. Interestingly, for almost a quarter century, tech … The post Are banks serious about fintech? appeared first on Chris Skinner's blog.

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Fighting ATO Attacks: Protect Your Brand & Customers

Payments Dive

Online fraud is becoming more and more sophisticated. One of the results of this arms race is the recent surge in ATO – account takeover – attacks, a form of fraud which is particularly difficult to detect. In 2017, ATO led to $5.1 billion in losses, a staggering 122% increase over the $2.3 billion lost in 2016.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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UK â??concernedâ?? about Open Banking

Bobsguide

More than three quarters of the UK are concerned about sharing financial data with organisations other than their bank, according to a recent poll by market research body, YouGov. Of those surveyed, 77% said they were concerned around data sharing, with 45% saying they didn’t understand the.

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Who’s Going In The Connected Car Driver’s Seat?

PYMNTS

Before there was Alexa , Bixby , Siri and Google Assistant , there was Emma Nutt. Emma Nutt, born in 1860 in a small town in Maine, was hired by Alexander Graham Bell in 1878 to be the world’s first female telephone switchboard operator. When Bell’s invention — the telephone — was first introduced, phones were sold in pairs, and calls could be made between those two parties only.

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The Finanser’s Week: 17th September – 23rd September 2018

Chris Skinner

The main blog headlines are … Over the next decade, over $2.5 trillion will be generated by blockchain trade I just saw a report from the World Economic Forum, who estimate that over $1 trillion in new trade will be created through blockchain-based distributed ledger technologies (DLT) over the next … The post The Finanser’s Week: 17th September – 23rd September 2018 appeared first on Chris Skinner's blog.

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U.S. Bank Chief Innovation Officer Dominic Venturo Talks Digital Strategy

Bank Innovation

One of the largest retail banks in America has a simple yet multifaceted innovation strategy. Bank Innovation spoke with U.S Bank Executive Vice President, Chief Innovation Officer, Dominic Venturo, on which direction the bank is headed, digitally. The conversation below has been edited for brevity and clarity. Bank Innovation: Last quarter we reported that U.S.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Merchants can use interchange’s complexity to their advantage

Payments Source

It could be tempting to pick the easiest pricing option to understand and move on. But other times, more complex pricing options can really help businesses save money, writes Angelo Grecco, chief business development officer for CardConnect.

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NEW REPORT: The Payments Innovation Guide To Going Global

PYMNTS

Whether in Australia, India, Europe or the United States, mobile phones aren’t just driving interconnectivity, but are the key channel driving innovation in payments and commerce. Still, even in this digital world, where everyone and everything is connected via mobile, going global can be tough for a company looking to expand its operations abroad. Payments landscapes in different regions can vary greatly, and to succeed, businesses need to know the ropes.

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Things worth reading: 24th September 2018

Chris Skinner

Things we’re reading today include … Barclays chair condemned after claiming many PPI claims are fraudulent Danske Bank board close to appointing new CEO: Finans Fintech pair aim to disrupt industry with investments for millennials Winklevoss crypto exchange explores UK market Revolut hedges Brexit risk with Luxembourg licence Debts, over-stretched … The post Things worth reading: 24th September 2018 appeared first on Chris Skinner's blog.

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Chase Beats PNC As Top Bank in Customer Service Satisfaction Report

Bank Innovation

JPMorgan Chase took the number one spot in customer service in J.D. Power's annual National Banking Satisfaction Study, beating last year's winner PNC Bank by a few points, but the rest of the contenders stayed in the same place as last year. The report, released yesterday, took into account convenience, seamless digital offerings, UX, strong checking account […].

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.