Perficient

JULY 20, 2023

The digital payments landscape has undergone a significant progression, evolving from a luxury reserved for large enterprises to a necessity for businesses of all sizes. Businesses seek to optimize their operational efficiency as part of their digital transformation. In today’s business environment, physical checks present several challenges that hinder operational efficiency, including time-consuming processing, high costs, and susceptibility to errors or fraud.

Strategy 221

Strategy Payments Fraud United States 221

South State Correspondent

JULY 19, 2023

If you are looking to see the future of how banks will utilize artificial intelligence (AI), look no further than marketing. Even if you are not a bank marketer, this article is worth a read to understand AI’s capabilities. Bank marketing AI is ground zero to showcase the transformation that is already taking place. We have spent countless hours researching and testing countless applications to provide you with our fourteen favorites that will boost your bank’s capabilities and alter your

Marketing 195

Marketing Training Video Tools 195

ATM Marketplace

JULY 18, 2023

Screen scraping is a major security issue for banks. By replacing this practice with APIs, banks can eliminate this issue and improve customer experience.

Security 88

Security Customer Experience 88

Payments Dive

JULY 20, 2023

The Fed’s long-awaited instant payments system is arriving right on time this month, giving consumers and businesses a new route for speedier transactions.

System 284

System Payments 284

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It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

Groups

South State Correspondent

JULY 19, 2023

Our previous article discussed how the banking industry is taking advantage of interest rate swaps to offer borrowers lower rates, allowing banks to earn higher yields, generate substantial fee income, and protect deposit relationships. Of the largest 250 banks, 90% are using interest rate swaps, and because these largest 250 banks hold 83% of all loans, interest rate hedging tools are widely used in approximately 75% of the loan marketplace.

Community Bank 195

Community Bank Community Compliance Marketing 195

ATM Marketplace

JULY 18, 2023

Banks are facing two main challenges: provide customer an even more engaging and omnichannel digital experience and reduce infrastucture and operational costs.

ATM 71

ATM Maine Operations 71

Payments Dive

JULY 18, 2023

While there was a drought of venture capital for payments startups and other fintechs in the first half of the year, industry reports spot potential for new flows in the second half.

Fintech 195

Fintech Capital Industry Report 195

American Banker

JULY 18, 2023

Executives say Bank of New York Mellon can maintain its upbeat forecasts on net interest income and perhaps beat its expense-control goals. However, they warn deposits could shrink in the second half.

New York 36

New York Management 36

Payments Dive

JULY 17, 2023

The state’s legislature passed a bill recently to cap credit card surcharges. One experienced payments executive believes that’s the wave of the future.

Cards 195

Cards Payments 195

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Analysis

Perficient

JULY 21, 2023

Salesforce Data Cloud is a real-time, unified data platform that helps businesses connect, harmonize, and engage with their customers. It provides a single view of the customer across all channels, enabling businesses to deliver real-time personalized experiences. Data Cloud is powered by artificial intelligence (AI) and machine learning (ML), which help companies to automate tasks, improve decision-making, and drive revenue growth.

Industry 221

Industry Data Training Technology 221

CFPB Monitor

JULY 20, 2023

The U.S. Supreme Court has scheduled oral argument on October 3, 2023 in Community Financial Services Association of America Ltd. v. CFPB. In the case, CFSA has asked the Supreme Court to affirm the Fifth Circuit panel’s decision which held that the CFPB’s funding mechanism violates the Appropriations Clause of the U.S.

America 147

America Community 147

ATM Marketplace

JULY 21, 2023

Cash is dead right? Not so fast! The Federal Reserve found the average amount of cash held in an adult's pocket, purse or wallet went up in 2023.

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103

Payments Dive

JULY 19, 2023

The restaurant payments company said Wednesday it would remove the customer-paid order processing fee by the end of this week.

Payments 370

Payments Company 370

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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

Lending

Perficient

JULY 19, 2023

In today’s rapidly evolving technological landscape, artificial intelligence (AI) has emerged as a game-changer for various industries. One such industry that will be forced to utilize AI solutions to gain a competitive advantage is the regional insurance carrier industry. By harnessing the power of AI, regional insurance carriers can streamline their operations, enhance customer experience, and make more informed decisions.

Regional 221

Regional Customer Experience Strategy Policies 221

Realwired Appraisal Management Blog

JULY 21, 2023

Is there cause for concern in CRE collateral? Absolutely. It’s a cyclical product, no surprise there. We’ve been on an appreciation tear for a long time. In a world focused on clicks and views, what’s your personal cost reading daily negative news?

US 98

US 98

BankInovation

JULY 18, 2023

PNC upped its 2023 improvement plan savings outlook by $50 million in the second quarter, increasing its cost-reduction efforts to $450 million, up from the previously announced $400 million.

Management 98

Management Retail 98

Payments Dive

JULY 21, 2023

U.S. commercial card services volume grew 2% in the second quarter, relative to the year-ago period, American Express said in a Friday earnings report.

Cards 369

Cards Report 369

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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

Operations

BankUnderground

JULY 18, 2023

Lydia Henning, Simon Jurkatis, Manesh Powar and Gian Valentini Autumn 2022 saw some of the largest intraday moves in gilt yields in history. It was then that jargon normally confined to financial stability papers entered into mainstream commentary – ‘LDI’, ‘doom loop’, ‘deleveraging’. And it was then that the Bank of England engaged in an unprecedented financial stability motivated government bond market intervention.

Marketing 98

Marketing Data Capital Security 98

CFPB Monitor

JULY 21, 2023

We previously blogged about Viking River Cruises, Inc. v. Moriana , in which the U.S. Supreme Court held that individual employee claims under California’s Labor Code Private Attorneys General Act (PAGA) are subject to arbitration under the Federal Arbitration Act (FAA). While the Court further ruled that representative employee PAGA claims are not preempted by the FAA, it nevertheless dismissed those claims for lack of standing based on its interpretation of California standing law. .

California 78

California 78

BankInovation

JULY 18, 2023

BNY Mellon is looking toward digitization and automation to increase efficiency, drive down operational costs and improve consumer experience. WHY IT MATTERS: The $425 billion bank focused on digitally cleaning inefficient operations and planning medium- and long-term digitization efforts, Chief Executive Robin Vince said during BNY Mellon’s second-quarter earnings call today.

Software 97

Software Operations Digital Banking 97

Payments Dive

JULY 21, 2023

Direct access to the Fed’s payments system for nonbanks — specifically payments companies — will push the U.S. more fully into payments modernization, writes an executive from cross-border payments company Wise.

System 364

System Payments Company 364

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With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

Analysis

TheGuardian

JULY 20, 2023

Banking group CEO apologises for comments about former Ukip leader in internal report Explainer: What the new rules on bank account closures mean Analysis: Farage affair is ‘a monumental PR disaster’ for Coutts The head of NatWest has apologised to Nigel Farage for what she called “deeply inappropriate comments” about the former Ukip leader in an internal report that led to the closure of his accounts at the group’s exclusive private bank, Coutts.

Analysis 76

Analysis Groups Report 76

CFPB Monitor

JULY 19, 2023

The petitioners in Loper Bright Enterprises, et al. v. Raimondo have filed their merits brief in the U.S. Supreme Court urging the Court to overrule its 1984 decision in Chevron, U.S.A., Inc. v. Nat. Res. Def. Council, Inc. That decision produced what became known as the “ Chevron framework”–the analysis that courts typically invoke when reviewing a federal agency’s interpretation of a statute. .

Analysis 78

Analysis 78

BankInovation

JULY 20, 2023

Capital One continued to modernize its technology infrastructure in the second quarter. “Our investments to build and leverage a modern technology infrastructure are expanding our opportunities and driving value creation over the long-term,” Chief Executive Richard Fairbank said in today’s earnings release.

Capital 96

Capital Data Technology Report 96

Payments Dive

JULY 21, 2023

Ming-Tai Huh shares how his position as a restaurant operator and a tech executive has given him a singular view of the restaurant industry’s challenges.

Operations 195

Operations Industry 195

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Capital