Sat.Jun 30, 2018 - Fri.Jul 06, 2018

article thumbnail

The battles for the future of fintech

Chris Skinner

Whilst in New Zealand, I had an interview with the country’s most respected business paper: National Business Review. The subsequent article is behind a paywall but, as they sent it across to me, I feel it’s worth sharing here. The battles for the future of fintech The future of financial … The post The battles for the future of fintech appeared first on Chris Skinner's blog.

Fintech 391
article thumbnail

Chatbots to Save Banks $11 Billion in Costs by 2023

Bank Innovation

Bank of America has Erica, Capital One has Eno, Bank of Montreal has Bolt. Safe to say that most major banks are at least exploring the possibility of a virtual assistant, if they don’t already have one. And there is more to this virtual assistant than just the cool factor, for banks these chatbots improve […].

America 305
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How AI can improve the customer experience

Payments Dive

Artificial intelligence has emerged as one of the most powerful tools for improving the customer experience, but retailers must be willing to accept operational change once they embark on their AI journeys.

article thumbnail

Cybersecurity Stocks Still Benefit From Equifax Scandal

PYMNTS

Following the massive data breach at Equifax last year, the cybersecurity sector has flourished – and so have some of the investments that track the industry. The ETFMG Prime Cyber Security ETF, for example, has risen 18 percent this year, CNBC reported. The exchange-traded fund, which was founded in 2014, notched staggering returns of 31 percent following the Equifax data breach in 2017, twice that of the S&P 500 return during that same time period.

article thumbnail

Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

article thumbnail

Open Banking – a complete failure?

Chris Skinner

I found an interesting article about Open Banking the other day (via FinTech Insider News). Its title is: Open Banking in the UK; a disaster in the making? no wonder it intrigued me. However, I clicked the article open and the first paragraph read: When the CMA Order went live … The post Open Banking – a complete failure? appeared first on Chris Skinner's blog.

Fintech 292

More Trending

article thumbnail

[LIVE WEBINAR] The State of eCommerce Fraud Prevention

Payments Dive

Reserve your spot to participate in a live discussion with fraud prevention experts about survey results and benchmarks for different industries.

Fraud 250
article thumbnail

Hobby Lobby May Take Up Shop In Former Toys R Us Stores

PYMNTS

Following the closure of Toys R Us stores in June, retailers in the hobby and off-price segments may fill some of the larger empty big-box spaces. Companies such as Big Lots and Ashley Homestore had bid on the properties in bankruptcy court, but one hobby retailer may be particularly interested in Toys R Us’ former stores, The Wall Street Journal reported. “ Hobby Lobby especially is very aggressive,” Kimco Realty Chief Executive Conor Flynn said at a conference.

US 184
article thumbnail

MPs battle over blockchain

Chris Skinner

Conservative MP Eddie Hughes has just written a 36-page white paper extolling the benefits of blockchain for Britain, which was published yesterday Unlocking Blockchain: Embracing new technologies to drive efficiency and empower the citizen, by FREER. FREER is a major new initiative from the Institute of Economic Affairs (IEA, a … The post MPs battle over blockchain appeared first on Chris Skinner's blog.

article thumbnail

How Digital Transformation Can Lead to Greater Revenues for FIs

Bank Innovation

There is a correlation between an FI’s revenues and its digital strategy. A new report from advisory firm EY suggests that the more mature an FI’s digital strategy is, the more revenues it is likely to generate. According to the report, released late June, 65% of executives believed that their revenues improved thanks to their firm’s […].

article thumbnail

How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

article thumbnail

Mobile Payments Today: June's top reads

Payments Dive

It's time for a look back at last month's most-read content on the site.

Mobile 236
article thumbnail

Reeling In Shoppers With A Digital Take On Layaway

PYMNTS

What to do for the shopper with champagne tastes — and a beer budget? For consumers with an appetite for designer, but a budget perhaps more tailored to fast fashion, the digital age offers a myriad of solutions: Buy it used, rent it temporarily or risk a knock-off from an extreme online discounter that may (or may not) be offering the real deal. Another option, the classic, is to whip out the plastic card with the highest limit and buy the designer good brand new — absolutely real and owned by

Cards 151
article thumbnail

This year’s FinTech50: will London keep its FinTech Crown?

Chris Skinner

I often relate the story that the first FinTech firm I ever met was Zopa. Zopa launched in April 2005 and presented at the Financial Services Club on March 30 that year. They talked about an eBay for Money and connecting savers and borrowers. No one got what they were … The post This year’s FinTech50: will London keep its FinTech Crown? appeared first on Chris Skinner's blog.

Fintech 247
article thumbnail

Laurel Road Scores Country Bank for Digital Lending

Bank Innovation

Laurel Road, a bank that is selling fintech products and services, has scored a sales win, securing Country Bank as a client. Laurel Bank Road is hitting on a trend: more small banks are considering digital methods for loan underwriting. Larger banks like Bank of America and SunTrust Banks Inc. have recently added digital mortgage lending, and that same […].

Lending 199
article thumbnail

Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

article thumbnail

Panera Bread captures ICX Influencer of the Year award

Payments Dive

The annual Elevate Awards recognize and honor the individuals and organizations setting the pace in using technology to elevate the customer experience.

article thumbnail

Finding The Worth In The Personal Touch

PYMNTS

The digital age desperately wants to help consumers answer an important, age-old question: What should I wear today? The “hows” of solving that question have become increasingly high-tech in recent years. At any number of websites, consumers can answer a questionnaire that covers their relevant measurements and sartorial preferences to create a profile.

New York 144
article thumbnail

10 big FinTech trends in New Zealand

Chris Skinner

I present a lot around the world, and I am always delighted and honoured when a conference asks me back for a second visit. It reaffirms that you were ok the first time around and so a second bite is delightful. One such moment occurred last week at The Point, … The post 10 big FinTech trends in New Zealand appeared first on Chris Skinner's blog.

Trends 227
article thumbnail

Monzo Loses at Revenue But Wins in Security

Bank Innovation

PREMIUM - U.K. challenger bank Monzo has made headlines recently for massive losses that quadrupled year-over-year. Loses were recorded at £33.1 million ($43.6 million) in 2017, up from £7.9 million ($10.4 million) the previous year, according to the Financial Times. But customers may care more that the digital-first bank had a win when it comes to […].

Security 199
article thumbnail

Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

article thumbnail

UPI gets Bigger, Better

Payments Dive

UPI has progressed rapidly to become India’s universally popular interface for payments.

Payments 170
article thumbnail

Facebook Gets Serious About Blockchain With Exec Reshuffle

PYMNTS

After setting up a group within Facebook to look into blockchain technology, Facebook may be bolstering its efforts in the field: Evan Cheng has taken on the position of director of engineering, blockchain, at the company, according to reports and his LinkedIn profile. Before taking the latest position, Cheng led programming languages and runtimes at the tech firm.

article thumbnail

The Finanser’s Week: 25th June 2018 – 1st July 2018

Chris Skinner

The main blog headlines are … When the bank knows you’ve been hacked (before everyone else) You may have seen that Ticketmaster just announced that thousands of customers worldwide may have been affected by a hack. If you didn’t here’s the low-down (via ABC News) The company said its British … The post The Finanser’s Week: 25th June 2018 – 1st July 2018 appeared first on Chris Skinner's blog.

Maine 202
article thumbnail

The Relevance Gap

Bank Innovation

Let’s talk about relevance. It’s a word that is cropping up again and again, and for good reason: personally relevant communications provide a better service experience for customers. But there is a problem, and it cannot be ignored. Put bluntly, there is a huge gap between brand and consumer expectations regarding it. Recent research shows […].

Branding 186
article thumbnail

It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

article thumbnail

A defining moment of exponential impact: Building trust with banking, Cloud and AI

Insights on Business

Data, data, everywhere, but how in fact to THINK. If you’re the ancient mariner of Samuel Coleridge’s epic poem, then you know this rhyme another way, but if you’re in the banking and finance industry, then the words make total sense. As IBM CEO Ginni Rometty mentioned in her 2018 CEBIT keynote address , it is a moment of “exponential impact.” Yes, the value of networks is equal to the square of the nodes that gave rise to platform companies and big data.

Data 114
article thumbnail

Mid-Year 2018: Payments Execs Map Out What’s Next

PYMNTS

The world is getting faster these days. Change happens at the speed of, well, if not light, then sound. The information deluge is constant. Commerce is constant. Payments and financial services? Always on, too, and always in demand. There’s no such thing as “bankers’ hours” anymore. No surprise, then, that innovation in the payments space is getting ever-more truncated in terms of time to market.

Payments 136
article thumbnail

Things worth reading: 3rd July 2018

Chris Skinner

Things we’re reading today include … PwC ordered to pay $625m over Colonial Bank collapse Barclays moving up to 50 investment bankers to Frankfurt ahead of Brexit UK shadow banking sector worth at least £2.2 trillion UK banks could face new multibillion-pound claims after PPI ruling HSBC aims for growth … The post Things worth reading: 3rd July 2018 appeared first on Chris Skinner's blog.

177
177
article thumbnail

Lessons from Distributed Ledger Technology and the Future of Banking

Bank Innovation

It’s no secret distributed ledger technologies (DLT) have been front-of-mind for financial institutions examining solutions to existing problems in institutional and retail banking. While blockchain technology is still a greenhorn in the wilderness of capital markets, the underlying concept should be heralded as a catalyst for innovation. Blockchain has been the inspiration for solutions like […].

article thumbnail

3 Ways Managed Device Services Help Community Banks Cut Costs

Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se