Sat.Nov 17, 2018 - Fri.Nov 23, 2018

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Cyber crime seen as major risk to mobile shopping during holiday season

Payments Dive

As cyber attackers develop more sophisticated methods of attacking online sites, security experts and retailers are increasingly focused on protecting mobile shopping and payment platforms to ensure a safe holiday season.

Mobile 370
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What banks can learn from British Airways

Chris Skinner

Something happened to me this week that made me think of big bank friends. It’s a different industry and one that, last month, I said we could learn from:the airlines. So, here’s a sobering, learning lesson. I’m a gold member of most airline networks, having flown Star Alliance and One World for … The post What banks can learn from British Airways appeared first on Chris Skinner's blog.

Industry 347
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Top 5 Emerging Fintech Hotspots in 2018 [Page 1]

Bank Innovation

The number of financial technology companies is on a rise, and every year many of these new companies as well as established ones choose to situate themselves in cities that are not San Francisco or New York. In some cases, the establishment of one powerful player in a region automatically turns a place into a […].

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Sweden’s Cashless Drive Hits A Speed Bump

PYMNTS

In Sweden, the move to a cashless society has been marked by a quickened pace. Might there be speed bumps ahead, though? The New York Times said cash is being left by the wayside, in favor of digital payments, so quickly that the government is reportedly “recalculating the societal costs of a cash-free future.”. The reconsideration comes, according to the Times , as half of Sweden’s retailers have said they will stop accepting hard currency within the next few years.

ATM 201
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Black Friday mobile shoppers smash previous single-day record

Payments Dive

Consumers relied on their smartphones to find the best deals on Black Friday.

Mobile 366

More Trending

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Thinking Forward: Financial Services and the AI Revolution

Insights on Business

Artificial intelligence is changing the game. According to Stanford professor Andrew Ng , AI is the “new electricity,” already generating billions in value as it transforms industries such as IT, health care — and now financial services. Both fintech firms and traditional enterprises are on the brink of significant disruption as companies leverage the rapid insights generated by AI in banking to drive demonstrable outcomes in customer experience, risk management and cost efficiency.

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The Bitcoin Bust And Its Ripple Effects

PYMNTS

It has not been a great week for the price of bitcoin, or really any cryptocurrency for that matter. The price of bitcoin has fallen and stayed below $6,000 for the last four days and no one’s predicting a rally anytime soon. The fall comes after a long and uncharacteristically uneventful lateral motion in the bitcoin market where it seemed $6,000 was the stable floor price of bitcoin.

Bitcoin 195
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Carrier billing in the Nordics: 2018 market report

Payments Dive

This market report gives an overview of the mobile payments landscape in the Nordic countries: Sweden, Denmark, Finland and Norway.

Report 239
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Ten chairs: how to change the bank

Chris Skinner

I was in the middle of a conversation about how to change the bank, when we started talking about the boardroom issue. As many of you will know, I often reference the fact that, according to research, over nine out of ten bank boardroom members have never had a job … The post Ten chairs: how to change the bank appeared first on Chris Skinner's blog.

How To 290
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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What Does ‘Operational Efficiency’ and ‘Pragmatism’ Mean for Innovation?

Bank Innovation

Signs point to more difficult economic times ahead. The future is always uncertain, but banks must prepare now, and this may spell trouble for innovation teams. Wells Fargo & Co. recently notified about 1,000 employees in its Consumer Banking and Payments, Virtual Solutions and Innovations groups of the bank’s plans to eliminate their positions.

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NEW DATA: 14 Ways To Improve Mobile Checkout Conversion

PYMNTS

Smartphones are now more ubiquitous than laptops and desktops. As many as 86 percent of modern consumers own a smartphone, and 23 percent of them shop on their mobiles. Many eTailers are looking to cash in on the smartphone’s ubiquity by optimizing their mobile sites, making it easier for consumers to navigate, find and pay for items. For bottom-performing merchants, mobile checkouts are an even higher priority.

Mobile 193
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IBM Open Banking Platform launch: Key takeaways

Insights on Business

In today’s financial services industry, issues ranging from new regulations to unforeseen competitive pressures are placing ever-growing pressure on traditional banking institutions to move toward open banking models. To address this need, IBM introduced the IBM Open Banking Platform. The IBM Open Banking Platform is a software suite that helps accelerate a financial institution’s digital transformation through modular tools based on industry standards, is built on Kubernetes, and guided by Bank

Software 150
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OMG!!! Did you see #Alibaba’s Singles Day numbers???

Chris Skinner

The 11th of November. 11 November. 11/11. Not 9/11 or 5/11. 11/11. For Europeans and Americans, 11/11 means the end of the First World War. The Allies sat down and signed the Armistice Agreement with the Germans at 11:00 (Paris time) on 11th November, 1918, in Compiègne and ended the … The post OMG!!! Did you see #Alibaba’s Singles Day numbers???

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Bank of America Survey Shows Americans Believe a Cashless Society is Nearing

Bank Innovation

The U.S. is still far from a cashless society, but something important is nonetheless changing in this regard -- consumer perception. Digital payments have a long way to go in the U.S., mainly because checks, particularly in the business world, are still nearly ubiquitous. And when it comes to the retail world, cash is still […].

America 150
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In The Age Of Algorithms, Will Banks Ever Graduate To True AI?

PYMNTS

Algorithms are taking on more of the data and security work for financial institutions (FIs), with technologies such as data mining and business rules management systems (BRMS) finding popularity among banks and credit unions. However, fewer institutions have made the move to true artificial intelligence (AI), with funding and even misunderstanding about the technology serving as challenges to the wider acceptance of AI.

Data 192
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How Ripple's $50M investment in blockchain research could change U.K. payments

Payments Source

Earlier this year Ripple announced that it has dedicated $50 million toward the University Blockchain Research Initiative, partnering Ripple with 17 universities around the globe from the U.K. to Brazil, with the aim of accelerating new innovations in blockchain and cryptocurrencies.

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The 1% will always get richer

Chris Skinner

Emmanuel Macron faced protesters across France during the weekend, in a country where he has been dubbed The President of the Rich. What interests me is that title. The President of the Rich. Are not all governments, the governments of the rich? Isn’t that why we have the 99% for, … The post The 1% will always get richer appeared first on Chris Skinner's blog.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Amazon Pushes Further into Retail with Payments at the Point of Sale

Bank Innovation

Amazon is pushing retailers to accept yet another digital wallet at the point of sale -- its own Amazon Pay, which until now has been used almost entirely in the e-commerce world, according to a report in the Wall Street Journal. Brick-and-mortar retailers view the Seattle-based commerce giant Amazon as a direct competitor, so this move […].

Retail 150
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Walgreens, Humana Mull Partnership Expansion

PYMNTS

Drugstore owner Walgreens Boots Alliance is in preliminary discussions with health insurer Humana about possibly taking equity stakes in each other. The companies already have a partnership that serves seniors from two Walgreens locations. Now, citing sources familiar with the matter, The Wall Street Journal ( WSJ ) reported that Walgreens and Humana are having wide-ranging talks that include expanding that venture.

Examples 191
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Making private bankers more productive

Bobsguide

The transition to the use of digital tools in private banking is drawn by inefficiencies experienced by private bankers. If not dealt with, they will likely impact client satisfaction aside from making the private banker less productive. At the outset, qualified and experienced private bankers are.

Tools 127
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Things worth reading: 23rd November 2018

Chris Skinner

Things we’re reading today include … Monzo and Starling are making banks take mental health seriously Deutsche Bank shares hit record lows as German bank dragged into money laundering scandal Goldman Sachs offers London staff emergency nannies Exclusive: Visa, Mastercard offer tourist card fee cut in EU antitrust probe – … The post Things worth reading: 23rd November 2018 appeared first on Chris Skinner's blog.

Cards 192
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Alex Carriles, Head of Online and Mobile Banking at BBVA Compass, to Speak at Bank Innovation Ignite

Bank Innovation

Alex Carriles, Head of Online Banking, BBVA Compass will speak at Bank Innovation Ignite in Seattle in March 2019 on the Natural Language Banking panel. On this panel, Carriles will be addressing all things pertaining to natural language banking and artificial intelligence, the implications for customer experience, and the solutions to incorporate NLP in your […].

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Cargill And Getting More Turkeys On The Blockchain

PYMNTS

Cargill is a big name in turkeys in the United States: when Americans sit down for Thanksgiving dinner later this week, there’s approximately a one-in-four chance they will be digging into a Cargill bird. The Minnesota-based firm is a an old-school kind of company; founded in 1865, it sells a pretty old-school product, as Americans have been eating turkey on Thanksgiving Day since the 1800s.

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Amazon data glitch could hinder plans for point of sale

Payments Source

There's never a good time to expose customer data, but the incident Amazon disclosed Wednesday could upend two major events: Black Friday/Cyber Monday and a reported effort to get merchants to accept Amazon at the point of sale.

Data 106
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Things worth reading: 22nd November 2018

Chris Skinner

Things worth reading today include … Amazon hit with major data breach days before Black Friday ABN seeks UK licences to ward off Brexit threat Westpac chief executive blames bank’s ‘culture’ for ignoring Asic – as it happened Stamp duty revenue in England down 10% on a year ago Noel … The post Things worth reading: 22nd November 2018 appeared first on Chris Skinner's blog.

Data 172
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.