Sat.Sep 26, 2020 - Fri.Oct 02, 2020

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Treasury Says PPP Loan Forgiveness Coming Soon

PYMNTS

Small business owners who have been waiting to have their Paycheck Protection Program (PPP) loan forgiven can breathe a sigh of relief. The U.S. Department of Treasury said Tuesday (Sept. 29) it would soon begin forgiving loans granted under the PPP after borrowers and lenders complained that the Small Business Administration (SBA), the program’s manager, and Treasury employees have failed to respond to forgiveness requests, according to The Wall Street Journal (WSJ).

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Check the video: The age of technology is here

Payments Dive

Despite the rise of automation, technology can't replace the human-to-human interaction. Or can it? New technology and video kiosks helps businesses provide a personal touch in a technological world.

Video 435
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The future of the ATM industry: Transforming with technology

ATM Marketplace

Creating a great customer experience is only half the battle when it comes to branch transformation, according to William Budde, vice president, product marketing, for Hyosung America. The other half is creating a branch that can be effective and efficient by utilizing the right technology.

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How the Pandemic Has Changed Holiday Season Shopping

Perficient

A Survey of Over 150 Enterprise Executives. The world threw a major curveball at us back in March 2020 when COVID-19 erupted on the global stage. World economies and even our basic culture were thrown into disarray. Many businesses that could not adapt to the new environment were forced to close, and the great majority of those that survived had to undergo dramatic changes.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Six key steps to mainframe modernization with cloud

Accenture

While cloud native development might be considered the “new normal,” mainframe still has a stronghold in the financial services industry due to its robust resiliency and massive compute capability. However, as I explained in my previous post , the mainframe cannot match cloud when it comes to agility, scalability and cost-effectiveness that are so essential….

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‘What Did You Change?’ 34 Payments Execs Weigh In On Payments, The Pandemic And New Possibilities

PYMNTS

The end of the third quarter of 2020 offers a moment to look back — and ahead — as a year unlike any other is (a bit more) than three quarters finished. It may be hard to remember, but when 2020 dawned, unemployment was near historic lows, at about 3.6 percent. GDP was growing at a healthy clip, and most companies — large and small — saw the trends of top-line and bottom-line growth as set. to continue.

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Perficient Named one of Charlotte’s 2020 Best Places to Work

Perficient

For the first time ever, we are excited to announce that Perficient’s Charlotte office has been named one of 2020’s Best Places to Work ! This is the third top workplace award earned in the Southeast region this year, with our Atlanta office also being named a Best Place to Work as well as a 2020 Top Workplace. The Charlotte Business Journal runs this program each year to recognize outstanding companies whose benefits, policies and practices are among the best in the region.

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The four tech trends for banks to outmaneuver uncertainty

Accenture

In my last post, I talked about how the pandemic has pushed banks’ digital transformation efforts to historic heights, according to our latest report, “Driving Value and Values During COVID-19.” Our report also identified four key technology trends shaping the post-COVID future. Today, let’s take a closer look at those and how they can help…. The post The four tech trends for banks to outmaneuver uncertainty appeared first on Accenture Banking Blog.

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Interview with Jill Castilla – Leading Through Uncertain Times

South State Correspondent

While lots of banks talk about culture and innovation, few can execute. If you are looking to capture the mindset of what a culturally strong and innovate bank looks like, listen to the 30-minute interview with Jill Castilla, the CEO of Citizens Bank of Edmond. Jill talks about experimentation, marketing, the customer experience, the meetings they have to facilitate culture / new ideas, what they are doing in the age of Covid-19, and what the future looks like for the banking customer.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Amazon One Lets Consumers Pay With Their Hand

PYMNTS

“Talk to the hand” will take on new meaning starting Tuesday (Sept. 29). CNN reports Amazon has introduced the latest touchless way to pay at checkout. Dubbed Amazon One, the method allows users to pay with the palm of their hand at some of its stores. The giant eCommerce website can now connect a stored credit card with a palm print. Here’s how it works: place the palm of your hand above a sensor and purchase products at checkout-free Amazon Go stores.

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[Watch] A Clinical One Fireside Chat With Oracle and Perficient

Perficient

Perficient’s Mike Grossman, general manager, life sciences, and Oracle’s Jim Streeter, global vice president, life sciences product strategy, hosted a fireside chat that answered many of the most-common questions about Clinical One. Simply put, C linical One automatically generates cross-department collaboration and provides a single view of clinical trial data.

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Next-gen central banking | Part 5: Building the workforce of the future

Accenture

The introductory report in this series explains why central banks should focus on five areas to become the digital regulators of tomorrow. The first article looked at pillar one – harnessing the power of data – while the second examined how central banks can enable and leverage innovation internally and externally to support and promote…. The post Next-gen central banking | Part 5: Building the workforce of the future appeared first on Accenture Banking Blog.

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Payments sector warns of continued cyber threats

Bobsguide

The payments industry must be wary of vulnerable tech builds as cyber threats are predicted increase, according to a director of incident management at the UK National Cyber Security Centre. “From our experience seeing some less mature organisations possibly, one of the things that.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Banks Push Back On Possible Banking Charters For Big Techs Like Amazon And Facebook

PYMNTS

A U.S. House committee this week began reviewing the idea of allowing the likes of Amazon or Facebook to receive charters to operate as banks — an idea that’s already gotten plenty of pushback from traditional financial institutions (FIs). The House committee held a hearing on the idea after Acting Comptroller of the Currency Brian Brooks in July proposed a new special purpose national banking charter for payments companies.

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[Q&A Series] The Future of Healthcare: Adaptability

Perficient

The times they are a-changing, particularly in healthcare. It’s easy to see COVID-19’s vast impact on the consumer experience. Yet change was brewing in healthcare before the pandemic hit our communities. While interoperability mandates driven by CMS’ Final Rule were back-burner’ed for a while, they’re still top of mind for healthcare executives.

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A post-pandemic path forward for banking and capital markets

Accenture

In my last post, I talked about the significant impact of COVID-19 on the banking and capital markets (B&CM) value chain and how leaders are in a unique position to respond, reset and renew the finance function to lead confidently in the post-pandemic era. Today, let’s take a closer look at these three steps for…. The post A post-pandemic path forward for banking and capital markets appeared first on Accenture Banking Blog.

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Fiserv wants to bring open banking, payment apps downmarket

Payments Source

There’s no PSD2-style law requiring banks in the U.S. to share data with third-party payment apps, but the market is progressing as if there will be one, leaving some smaller banks at a disadvantage.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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In The Subscription Economy, Retention Is The New Growth

PYMNTS

You likely remember the days when you got your Sunday paper in printed form, before clicking links on your devices, before getting content in your email inbox thrice daily. Back then, you paid the subscription price and got a 12-inch stack of paper, replete with sections you never really read that closely. But you paid for the “bundle” anyway, because there was no other way to read the sections you really wanted to read.

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How to Make a Good Healthcare Website

Perficient

It’s a question healthcare marketers ask all the time: What are the keys to a good healthcare website? We want a formula. Tried and true best practices. Something that will boil it all down to a clear roadmap. If you search the web, you’ll find website checklists galore. And there are some undisputable basics: You need responsive design, strong content, clear navigation, appropriate accessibility, meaningful images and so on.

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Open Banking & CDR | Two business models for new value

Accenture

In our last post, we talked about how it was time for banks to start looking beyond compliance in Open Banking, or as it is enacted in Australia, the Consumer Data Right (CDR), and to imagine their role in the new application programming interface (API) and open-data economy. Open Banking and CDR data offer banks…. The post Open Banking & CDR | Two business models for new value appeared first on Accenture Banking Blog.

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Visa sees spike in unemployment insurance fraud on prepaid cards

Payments Source

Since July, Visa has noticed an uptick in unemployment insurance fraud with prepaid cards being used as a key disbursement vehicle. And the best solution may be rooted in technology, not law enforcement.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Paytm President: Going From Mobile Payments To India’s Connected Commerce Ecosystem

PYMNTS

As India approaches the fourth anniversary of 2016’s demonetization, the landscape that has defined the country and economy is undergoing a radical shift. India has heretofore been a cash-based economy, where even consumers shopping online often paid in physical currency via cash on delivery (COD). But several years of a regulatory push have combined with the increasing presence of India’s Unified Payments Interface (UPI) and six months of COVID-19 to markedly reduce Indian consumers’ fondness f

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Introduction to AI-Powered “Live Search” for Magento

Perficient

Consumers are increasingly moving to mobile commerce for their shopping needs, but how many are completing their orders? I attended the Adobe webinar “AI-Powered ‘Live Search’ for Magento + Early Adopter Program” and found that shoppers struggle with completing mobile purchases due to search inconsistencies. Magento is working to remedy this with Live Search built on its Sensei platform.

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Collaboration and CX key to surviving the new normal in equipment finance

Accenture

Equipment finance organizations face interesting times. Not only are we seeing the speed of digital change accelerate in the industry; companies are also wrestling with what the new normal will look like in the wake of the COVID-19 pandemic. One certainty: equipment finance will, like other industries, need to become even more digital. This trend…. The post Collaboration and CX key to surviving the new normal in equipment finance appeared first on Accenture Banking Blog.

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Funerals present a distinct risk for payment fraud

Payments Source

From a fraud prevention perspective, there are several difficulties in detecting and stopping funeral home fraud, says The ai Corporation’s James Crawshaw.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.