Sat.Apr 06, 2019 - Fri.Apr 12, 2019

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How mobile payments are changing the restaurant industry

Payments Dive

Mobile payment acceptance is leading to rapid change in the restaurant industry, impacting everything from credit card use to delivery and online ordering as well as customer loyalty.

Industry 397
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Leaving customers digitally high and dry … big mistake

Chris Skinner

I’ve recently seen two blogs about issues with challenger banks N26 and Tandem. They both relate to the ways in which these new banks communicate, or not in these cases. Judith Bogner, a well-known and followed broadcaster, explains regarding N26 and the fact that her husband was locked out of … The post Leaving customers digitally high and dry … big mistake appeared first on Chris Skinner's blog.

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Why Small Business Owners Should Always Have An Exit Strategy

PYMNTS

Hundreds of thousands of new small businesses (SMBs) open their doors every year in the U.S., be them physical or digital. The latest estimates from the Small Business Administration (SBA) peg the number of new SMBs at 414,000 each year, spurring job creation and economic growth for the country, with millennial entrepreneurs at the helm. The high failure rate of a new small business has entrepreneurs focused on simply surviving their first few years in operation.

Strategy 279
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Alt Lender BlueVine Moves Into Larger Credits with New Loan Product

Bank Innovation

Aiming squarely on the gig economy, digital lender BlueVine on Monday launched a "Term Loan" product to diversify its offerings. The product is the latest in what is now a crowded lending sector. The loans will range between $5,000 to $250,000, offered through an end-to-end digital experience. The application process is online and a customer […].

Lending 210
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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Amazon Go policy shift seen as response to legislative pushback

Payments Dive

The move by Amazon to reverse policies for its cashierless Amazon Go stores is being seen as a response to growing economic and political pushback against the impact of Silicon Valley on major segments of U.S. and global societies.

Policies 369

More Trending

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A Marketplace For Stolen Fingerprints Has Emerged

PYMNTS

Security researchers at Kaspersky Lab revealed at the Kaspersky Security Analyst Summit in Singapore that a dark net marketplace in which hackers are selling digital fingerprints has emerged. According to a report in ZDNet , Kaspersky Lab said at the summit criminals are selling the digital fingerprints of more than 60,000 individuals. Dubbed Genesis, the marketplace emerged in the fall of last year when the creators started advertising it on forums where hackers sell payment card details they’v

Fraud 235
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Prospects for More De Novo Digital Banks Come Into Clearer Focus

Bank Innovation

Get ready for more banks. Digital ones, that is. New data shows that consumers -- and financial institutions -- are more inclined toward greenfield digital banks. In a recent survey by Fiserv, 86% of respondents said they would consider leaving their bank, if they could not easily manage their accounts online. Additionally, 82% of respondents […].

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Envel uses AI to redefine banking for Generation Z

Payments Dive

Envel uses artificial intelligence and machine learning to help young adults control their spending, manage their expenses and save for a rainy day in a way that traditional banks can't or won't for this segment of the market.

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The challenge of transforming into “Banks of the Future” (research)

Chris Skinner

During the weekend I presented the trends on FinTech and Tech Fin, my two favourite subjects. I’ll update on that shortly but I was also involved in a study the organisers – The European House Ambrosetti, a leading economics think tank based in Italy – conducted before the conference. The … The post The challenge of transforming into “Banks of the Future” (research) appeared first on Chris Skinner's blog.

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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Coinbase Launches Crypto Debit Card In The UK

PYMNTS

Coinbase , the cryptocurrency exchange operator, announced Wednesday (April 10) the launch of the Coinbase Card in the U.K., which is a Visa debit card that lets customers in the U.K. spend crypto as easily as they spend money sitting in a bank account. In a blog post , Zeeshan Feroz, chief executive of Coinbase U.K., said the Coinbase Card is funded by customers’ Coinbase account crypto balances, giving them the ability to pay in-store and online with bitcoin , ethereum, litecoin and other digi

Cards 215
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How Important Is Voice and Design Tech to Banking Customer Experience?

Bank Innovation

When it comes to customer experience in banking, sights and sounds matter most. Natural-language-processing technology and design and digital user experience, known as UX, were seen as the top ways to drive improved customer experience, according to a recent poll by Bank Innovation. The poll found 34% out of 136 respondents believed that natural language […].

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Telekom Slovenije Google Play & Fortumo case study

Payments Dive

Telekom Slovenije Google Play & Fortumo case study: doubling Google Play spend limits

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The economic outlook for the next few years is …

Chris Skinner

I was lucky enough to be invited to a conference of the great and the good managing one of the large economies of Europe the other day. It was in a fine location, with lots of dignitaries, media coverage, security guards and German shepherds. On that last point, the dogs, … The post The economic outlook for the next few years is … appeared first on Chris Skinner's blog.

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Payments Execs On 2019’s Payments Innovation Watershed

PYMNTS

One decade draws to a close, the next one looms. Only a few months into 2019, the year is already shaping up to offer a bit of a watershed in how we pay and how we get paid. The headlines may trumpet the size of multi-billion dollar deals, as Fiserv links with First Data , and FIS gathers Worldpay into its fold. As the 2010s roll off into the 2020s, the fact remains that technology is blurring the lines that used to exist before the (continuing) digitization of commerce.

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Banks forced to turn to machine learning to tackle compliance burdens

Bobsguide

Banks are increasingly turning to machine learning to innovate heavily manual and costly middle and back office mission critical compliance management processes, say market participants. “Banks are already in a period of change, mostly in the more business- driven activities in the front.

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5 Cybersecurity Myths Banks Should Stop Believing

Ron Shevelin

Cybersecurity is at the top of the list of bank CEO's concerns. But that doesn't mean there's consensus about what they believe about cybersecurity. There are five common myths about cybersecurity that need to debunked.

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Today’s cool is tomorrow’s retro

Chris Skinner

I was once again reminded of the stupidity of passwords when locked out of yet another service that I use maybe once a year. When I decided to reset the password, once again my iPhone offered to set up a strong password that it would remember for me. Once again, … The post Today’s cool is tomorrow’s retro appeared first on Chris Skinner's blog.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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How FinTech Firms Are Tackling Africa’s Agriculture Challenges

PYMNTS

FinTech firms are tackling everyday challenges across Africa by digitizing payments and providing increased transparency. Cellulant ’s Agrikore and Tingg Marketplace offerings, for instance, seek to take on the continent’s food struggles. Cellulant Group Co-CEO Bolaji Akinboro told PYMNTS in an interview, “We believe that this solution can help solve food crises and hunger in Africa which has the landmass and climate to grow as much quantity of food that can feed the world.

Fintech 210
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Singapore agreement offers opportunity for Cambodian retail banking market

Bobsguide

A fintech agreement between Cambodia and Singapore authorities provides an opportunity for the former’s underbanked and underbanked population, according to lawyers, while the vice president of both Cambodia and Singapore’s fintech associations says lessons can be learned from both.

Retail 157
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Solve your quota setting challenge: Start with Design Thinking

Insights on Business

You’re probably familiar with philosopher George Santayana’s admonition: “Those who cannot remember the past are condemned to repeat it.” While that’s hard to dispute, most of us will admit to occasionally falling short. And when we do remember not to forget, we don’t always question history in a meaningful way. A recent survey of a range of businesses by SalesGlobe, found that the sales quota-setting process is challenging.

US 152
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Things worth reading: 12th April 2019

Chris Skinner

Things we’re reading today include … What a Deutsche Bank Merger Could Mean for Germany How banks can thrive in the digital age Qatar has no say in who runs Deutsche: foreign minister Commerzbank chairman dismisses ‘irresponsible’ reports of dissatisfaction with CEO Uber warns it ‘may not achieve profitability’ as … The post Things worth reading: 12th April 2019 appeared first on Chris Skinner's blog.

Report 313
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Jumia Stock Debut Signals Appeal Of African eCommerce

PYMNTS

It was a good day for Jumia Technologies on Friday (April 12) — and that’s a good signal about the future prospects of eCommerce in Africa, home to some 1.3 billion people, of whom at least 725 million have mobile devices. On its first day of trading, shares for the company often called the Amazon of Africa jumped some 54 percent, trading at about $22.

New York 209
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Banks become target for growing cybercrime syndicates

Bobsguide

Internal audits and endpoint security systems won’t protect banks against increasingly dangerous and numerous cyber terrorists, say security experts. “These international crime syndicates operate in the same way any business does,” said Caroline Paddle, director at Skybox.

Security 145
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Restaurants warned of malware attack via internet of things

Payments Source

A hacker can infect multiple point-of-sale terminals with malware by entering through a "smart" coffee vending machine at a grocery store or restaurant. And the store owners are largely unaware of the risk.

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The Finanser’s Week: 1st April – 7th April 2019

Chris Skinner

The main blog headlines are … Alipay and Visa announce global QR code venture We all got hugely excited about Apple launching a credit card with Goldman Sachs and Mastercard last week. Whoopy-doo! This was a major lift for Mastercard in particular. As Wedbush’s Moshe Katri noted payments on the … The post The Finanser’s Week: 1st April – 7th April 2019 appeared first on Chris Skinner's blog.

Maine 297
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3 Ways Managed Device Services Help Community Banks Cut Costs

Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se