Sat.Oct 31, 2020 - Fri.Nov 06, 2020

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Rebeca Romero Rainey: Striking the right balance

Independent Banker

“We are poised to lead the charge in striking the right balance of technology and connection for our customers and communities.”. Remember when video conference calls were a novelty? A year ago, I had a smattering of them. Now, not a day goes by without at least eight. I’m grateful for the technology, but, as social creatures, we’re also hardwired to seek connection.

Community 163
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SBA Origination in a COVID World

Jack Henry

Lending 148
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Built For Speed: Millennials Drive Move To Faster Payments

PYMNTS

There’s a bit from “Seinfeld” way back in the 20th century that, paraphrased, goes like this: A check is like a note from your parents that states, “I don’t have any money, but if you contact these people … I’m sure they’ll stick for me. If you could just trust me this one time …”. “Seinfeld,” of course, lives on in reruns. The check lives on, too, although like the days of “Must See TV” via networks, it is receding into the distance a bit.

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Perficient and Lake Champlain Chocolates Win Award for Incredible Paid Search Results

Perficient

This year has been unpredictable, but one thing that has remained steady is Perficient’s commitment to delivering great results for our clients. Our Paid Search team earned some well-deserved recognition last week when their paid search campaigns for long-time client Lake Champlain Chocolates won Best Use of Search – Retail/Ecommerce (PPC) at the US Search Awards.

Trends 508
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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The advantages of blockchain over traditional payments

Payments Dive

By eliminating middlemen, cross-border blockchain payments can result in even faster transfers while significantly reducing costs for both merchants and customers.

More Trending

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Personalizing — Not Just Digitizing — The B2B eCommerce Experience

PYMNTS

As the B2B commerce landscape innovates, it is continually after that "Amazon-like" experience forged in the consumer commerce world. But for B2B vendors and suppliers, the unique needs of corporate customers cannot be ignored, making a consumer-like buying experience particularly complex. Pricing and payments are two key areas that tend to look vastly different in the B2B world than in the consumer arena.

Online 358
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Why Nearshore Development Will Boost Your Business in 2021

Perficient

Since March 2020, the stakes have never been higher for your business to adapt and evolve. But how do you accelerate and scale your digital transformation cost-effectively? The answer – optimized global delivery. Follow this series and learn more about our nearshore software development capabilities from members of our global delivery team in Colombia.

Software 501
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Combining Satellite Imagery and Machine Learning In Banking

South State Correspondent

In the last five years, one of the new disciplines in banking that has emerged is the combination of machine learning and satellite imagery to gather bank intelligence on fraud, credit, and bank marketing. While this sounds daunting, in this article, we will show you some relatively simple applications of both artificial intelligence (A.I.) and satellite (sat) imagery to improve bank performance.

Fraud 353
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In a COVID-19 World, Cloud is Back in the Spotlight

Accenture

The banking industry has been talking about and moving towards cloud for a decade now. So much so that 95% of banks have already adopted cloud in some form. This high-level acceptance of cloud provides an opportunity to dive into the nuances and move beyond “Should we invest in cloud?” and towards “How do we…. The post In a COVID-19 World, Cloud is Back in the Spotlight appeared first on Accenture Banking Blog.

Industry 345
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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The Nine Things We Know For Sure About The Post-Pandemic Consumer

PYMNTS

There’s no shortage of pain points to catalog from the past six months: A global pandemic, worldwide economic disruption, record-breaking unemployment, an invasion by murder hornets — the hits never seem to stop. But the running theme through all of the frustration that 2020 has created is uncertainty and the feeling that one never quite knows what’s going to happen next.

Survey 342
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Salesforce Marketing Cloud: Introduction to Email Studio 101

Perficient

Salesforce provides different types of clouds and Marketing Cloud is one of them. Marketing Cloud is a platform that has multiple tools designed for an organization to interact with their customers or potential customers across various channels. Marketing Cloud provides various automations that makes the interactions with people more systematic, improve the reach and has increased the efficiency exponentially.

Marketing 482
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Customer connection: The new Starbucks experience

Payments Dive

Despite reporting sales declines for Q4, Starbucks Corporation President and CEO Kevin Johnson was pleased with the chain's finish to the fiscal year. The company did see a change in transactions and quickly pivoted to meet customer needs.

Meeting 240
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Five cross-industry payments opportunities in the new normal

Accenture

Without a doubt, 2020 has been a year of disruption. It remains a challenging time for many, but as life with COVID-19 settles into a more routine experience, merchants are searching for more options to help keep their customers safe, their products available, and the economy moving. Around the world, merchants are responding to the…. The post Five cross-industry payments opportunities in the new normal appeared first on Accenture Banking Blog.

Industry 322
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Onyx CEO On Blockchain, The JPM Coin And Simplifying Payments

PYMNTS

From concept to pilot to corporate payment game changer. Umar Farooq , CEO of J.P. Morgan ’s Onyx , told Karen Webster that peer-to-peer (P2P) private blockchain networks can help streamline information flows tied to cross-border payments and remove the complexities tied to legacy systems. The conversation took place against the backdrop where, late last month, J.P.

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COVID-19 – The Common Enemy to Manufacturing Companies?

Perficient

I recently had the pleasure to host a virtual roundtable with a couple dozen senior executives from Global 2000 B2B manufacturing companies. The topic was “How Have You Accelerated Your Digital Transformation Strategy as a Result of COVID-19?”. As many know, Digital Transformation has been a hot topic in manufacturing for years. Most manufacturers had it in their ‘near-term’ plan, but COVID-19 has accelerated companies to prioritize it now.

Company 436
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Why itâ??s important for travel to be SCA-ready

Bobsguide

By Jean-Christophe Lacour, head of merchant services, payments, Amadeus.

Industry 190
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Getting the Cloud Operating Model Right

Accenture

In my previous post in this blog on the journey to cloud, I looked at how to select a cloud provider. In this latest post, I move to a further critical determinant of effective performance: having the right cloud operating model. Your cloud operating model should provide to your cloud organisation the appropriate structure, capabilities,…. The post Getting the Cloud Operating Model Right appeared first on Accenture Banking Blog.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Airports Expand Range Of Digital Identity Technology

PYMNTS

Among the segments affected by the pandemic, air travel remains near the top of the list when it comes to industries that have been hard hit. And hopes for recovery have been dimmed as of late by the recent uptick in COVID-19 cases, which has further dimmed prospects for consumers regaining their enthusiasm or flying the friendly skies. In the last week, in the midst of rising EU cases , airline giant IAG — owner of British Airways , Iberia and Vueling — has officially scaled back its fourth qua

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The Business Value of Experience Design

Perficient

Whether you’re checking your bank balance, getting an oil change, or enjoying another curbside pickup for Taco Tuesday, everyone loves a great customer experience. And if you’re on the other side of that exchange, everyone wants to make their customers happy and coming back for more. But a great customer experience is not a matter of timing and luck.

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WhatsApp gets India permit to go live with payments service

Payments Source

India allowed Facebook Inc. to start operating its WhatsApp payments service in the world’s biggest open technology market.

Payments 169
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The Power of Next-Gen SIEM and SOAR, Part 2

Jack Henry

Last week we discussed the origins of security information and event management (SIEM) cybersecurity solutions and where they have evolved with the expansion of machine learning and smarter systems. This week, we’ll explore how security orchestration automation and response (SOAR) solutions differ and can complement next-generation SIEM (NG SIEM) and build a powerful holistic cybersecurity tool.

Tools 165
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Today In Digital-First Banking: Zelle Exceeds 1B P2P Payments; China’s Digital Yuan Tests Process 4M+ Transactions

PYMNTS

In today’s top news in digital-first banking, digital payments network Zelle crossed over the one-billion transaction mark, while China’s tests of a digital yuan have processed over four million transactions. Plus, Bloomberg clients will now have the capacity to use the company’s terminal to look at Credit Benchmark’s risk data. Zelle Says P2P Payments Top One Billion Transactions.

Arizona 307
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Android App’s Performance – Native vs Flutter vs React Native

Perficient

;Before analyzing the performance of Android apps developed using difference frameworks, lets just have a quick idea on these frameworks. Flutter. Flutter is a portable open-source UI development toolkit for building natively-compiled apps across mobile, web, and desktop from a single codebase. . Flutter was created & being maintained by Google.

Google 416
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How Visa's digital services strategy is coming together

Payments Source

As the pandemic and economic downturn take their toll on consumer spending, the card companies are relying on scale, partnerships and subsidiaries to turn consulting, security and fast technology deployment into new and sustainable revenue streams.

Strategy 166
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ARC Hedge Program Update On LIBOR Transition

South State Correspondent

On October 23, 2020, the International Swaps and Derivatives Association (ISDA) published the Fallback Protocol (Protocol) that allows firms that use LIBOR to transition to SOFR if LIBOR becomes unavailable in the future.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.