Payments Dive

JANUARY 22, 2019

Eight major trends will help define the landscape of mobile payments in 2019, according to Mark Flamme of AlixPartners.

Trends 419

Trends Mobile Payments 419

Chris Skinner

JANUARY 20, 2019

Ever since I started working in business process re-engineering and transformation a while ago, before most millennials were born I should say, I learnt a lesson early on. Transformation will never work without a crisis point. You cannot make the whole company change if profits are good, objectives are being … The post Digital transformation needs a burning platform appeared first on Chris Skinner's blog.

Millennials 378

Millennials Company Digital Banking 378

PYMNTS

JANUARY 21, 2019

A new report has revealed that Fortnite’s in-game currency is being used to launder money from stolen credit cards. According to a report by The Independent and cybersecurity firm Sixgill , a hacker will access someone else’s credit card information, and then use it to create a Fortnite account and buy V-bucks, which is the game’s currency. Once the account fills up with V-bucks, it is then sold through a legitimate vendor like eBay, or on the dark web, for lower rates that the $10 for 1,000 gam

social media 211

social media Cards Security Fraud 211

Bank Innovation

JANUARY 24, 2019

Wells Fargo & Co. will add additional enterprise-level digital capabilities, APIs, and SDKs to its Home Lending platform. The additional APIs and SDKs should allow more integrations with other technology services and applications. The San Francisco-based bank disclosed the plan in a job posting today. Among the services that will be included in these open-fintech offerings are […].

San Francisco 199

San Francisco Fintech Lending Technology 199

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Groups

Payments Dive

JANUARY 24, 2019

The blockbuster merger of Fiserv and First Data could set of a series of industry consolidation, according to industry analysts.

Data 330

Data Industry Payments 330

PYMNTS

JANUARY 22, 2019

Mastercard was slapped with a $648.3 million fine by the European Union, which alleged that the payments company raised the costs of card payments artificially. According to a report in Reuters , citing the European Commission, the bloc’s antitrust regulator, the move is part of an effort on the part of European regulators to stamp out fees that U.S. credit card companies charge.

Cards 205

Cards Retail Regulation Payments 205

Bank Innovation

JANUARY 25, 2019

Royal Bank of Canada will add subscription monitoring and tracking to its AI-driven financial management platform Nomi, Bank Innovation has learned. "We have insights that remind clients about subscription fees that are coming up, i.e. Netflix, Spotify etc," Rami Thabet, VP of mobile at RBC told Bank Innovation. "We continue to innovate in the areas of digital […].

Tools 170

Tools Innovation Mobile Management 170

Payments Dive

JANUARY 25, 2019

Consumers in the U.S. are still struggling to overcome psychological barriers to embracing mobile payments technology, according to research from two leading financial services experts.

Mobile 321

Mobile US Payments Technology 321

Chris Skinner

JANUARY 22, 2019

In another guest post related to industry versus digital banking Marko Wenthin, co-founder of solarisBank, sent this insight into my discussion of FinTech banks last week. Organisational behaviour – synchronised swimming versus football teams I read the post of my friend Chris today about how a FinTech bank embraces IT rather … The post Synchronised swimming or football teams?

Digital Banking 292

Digital Banking Fintech Industry 292

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Analysis

PYMNTS

JANUARY 24, 2019

Before consumers started to trade brick-and-mortar shopping experiences for eCommerce websites, retailers could bring customers through their doors with window displays. Now, with this shift, retailers are creating engaging experiences that digitally-connected consumers can tap into online with the help of virtual reality (VR) and augmented reality (AR) technologies.

Retail 204

Retail Training New York City Technology 204

Bank Innovation

JANUARY 24, 2019

Barclays Plc’s top executive said it’s “more than likely” there will be another financial crisis, but problems inside the banks themselves are unlikely to be the trigger this time. Instead, Jes Staley said he sees potential shocks from a seize-up in credit markets -- a key sector for Barclays -- given where risk in the […].

Marketing 170

Marketing Operations Lending Retail 170

Payments Dive

JANUARY 22, 2019

The RTS Strong Customer Authentication Guidelines will come into force in Europe in 2019. FSS Secure3D can help you get ready.

Guidelines 170

Guidelines Security 170

Chris Skinner

JANUARY 24, 2019

A further aspect of the digital banks I am talking with is that they have reviews all the time. Not formal reviews, but fast meetings with the business people, designers, developers and even audit and compliance all around the table. It is quick, frequent and informal unlike the old industrial … The post Digital banks have fast and regular communication appeared first on Chris Skinner's blog.

Digital Banking 285

Digital Banking Compliance Meeting Industry 285

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Lending

PYMNTS

JANUARY 25, 2019

With PSD2 in full swing in the European Union (EU), any merchant dealing with the payment data of EU citizens must upgrade their payment protocols to stay compliant. That said, the fact that PSD2 is effectively changing how merchants transact doesn’t mean the merchants in question understand what those changes mean. In the January PSD2 Tracker , PYMNTS examines how money movement and data flow are getting an upgrade with PSD2, as well as how the upcoming SCA regulation is bound to affect user au

Operations 195

Operations Regulation Data Trends 195

Bank Innovation

JANUARY 23, 2019

Metro Bank Plc fell the most since going public after applying an incorrectly low-risk weighting to parts of its loan book, with the British lender’s chief saying he doesn’t know how long the mortgages in question had been wrongly classified. The shares plunged as much as 34 percent Wednesday and the bank’s bonds also fell […].

Metro 170

Metro Capital Online Fintech 170

Payments Dive

JANUARY 24, 2019

Two Events. One Goal – Elevate the Customer Experience. We bringing two leading customer experience events to one place! The Interactive Customer Experience Summit is about looking at the interactive tech that is elevating the customer experience. CONNECT: The Mobile CX Summit is about learning how mobile has helped to boost customer experience.

Customer Experience 150

Customer Experience Mobile 150

Chris Skinner

JANUARY 23, 2019

One of the biggest issues all companies face with transformation – digital or otherwise – is bringing the people with you. Some would say that anyone who does not join the journey can leave, but that’s quite a tough stance. If you don’t get with the program, you’re out, is … The post Don’t just bring one, bring all appeared first on Chris Skinner's blog.

Company 269

Company Digital Banking 269

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Operations

PYMNTS

JANUARY 22, 2019

Last year brought the General Data Protection Regulation (GDPR) deadline, Europe’s attempt to boost online privacy and security for consumers — a law that just resulted in a $57 million fine against Google , which was accused of not doing enough to gain the consent of users when collecting data meant for targeted advertising. This year brings the Second Payment Services Directive ( PSD2 ) deadline, also in Europe, with its designs meant to encourage more security and innovation in the payments

Payments 195

Payments Regulation Security Data 195

Bank Innovation

JANUARY 23, 2019

Demand for a combination of speed, simplicity, security and convenience in banking services has financial institutions thinking more about customer experience, particularly in a digital sense, and hiring people to design that experience. JPMorgan Chase, for one, is in the market for numerous “digital consumer experience” heads, as searches on the jobs site Indeed for […].

Customer Experience 170

Customer Experience Security Marketing User Experience 170

Ron Shevelin

JANUARY 20, 2019

Consumers are more interested in a fee-based checking account (bundled with other services) from Amazon than a free checking account from the company.

Company 138

Company 138

Chris Skinner

JANUARY 23, 2019

Things we’re reading today include … Amazon knocked off top of UK consumer poll once ethics considered The money markets do recognise integrity … eventually | Robert Shiller Trial of four former Barclays executives begins Santander to close 140 branches, putting more than 1,200 jobs at risk No-deal Brexit ‘poses … The post Things worth reading: 24th January 2019 appeared first on Chris Skinner's blog.

Marketing 233

Marketing 233

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Analysis

PYMNTS

JANUARY 22, 2019

At the World Economic Forum in Davos, Switzerland, executives of PayPal and Mastercard touted partnerships between financial technology companies and banks as a positive way to gain customers’ trust and innovate new ways for customers to interact with their finances. On Tuesday (Jan. 22), the executives talked about how financial companies had nothing to fear from these types of partnerships, and PayPal Chief Operating Officer Bill Ready said the idea that banking institutions have something to

Fintech 194

Fintech Apple User Experience Examples 194

Bank Innovation

JANUARY 23, 2019

Toronto-based fintech Operant.AI believes a consortium for financial institutions is needed to improve the performance at third-party debt collection agencies. Operant Founder and CEO Allan Fisch said at a meetup yesterday at Bank Innovation’s headquarters in New York that a consortium would allow the FIs to contribute anonymized data on the performance of their third-party […].

Operations 170

Operations New York Fintech Data 170

Payments Source

JANUARY 23, 2019

Americans aged 50 and older represent a sizeable portion of the U.S. population – 115 million individuals in 2018. While these consumers may not be the first to use mobile P2P apps, they do represent a sizeable payment opportunity because of their economic purchasing power.

Data 137

Data Fintech Mobile Payments 137

Chris Skinner

JANUARY 19, 2019

The main blog headlines are … The new FinTech bank For years, I’ve been wondering why people in business operations couldn’t align their needs with the people delivering technology in the organisation. The CIO would sit outside the business, watching and responding to requests. The requests would get prioritisation and … The post The Finanser’s Week: 13th January – 20th January 2019 appeared first on Chris Skinner's blog.

Maine 199

Maine Fintech Operations Technology 199

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