Sat.Dec 09, 2023 - Fri.Dec 15, 2023

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Podcast: 3 technologies banks need now

BankInovation

Financial institutions are looking to grow deposits and increase customer loyalty as business clients look to diversify deposits and manage liquidity.

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4 ways to “Break the Cycle” and leave manual reimbursements in the past

Payments Dive

Manual travel reimbursements cost companies time and money yet remain common in corporate policies.

Policies 195
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Three reasons why investors — and the financial system — should watch crypto in 2024

American Banker

Several factors are combining that make it more likely bitcoin and other cryptocurrencies will become mainstream assets in 2024.

Bitcoin 95
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A step-by-step guide to financial institution strategic planning

Abrigo

Practical tips for conducting effective strategic planning meetings Financial institutions' strategic plans should be cohesive, focused, and have buy-in from stakeholders. These steps can help get you there. You might also like this on-demand webinar, "Strategic plan: How to develop and monitor at your financial institution." WATCH NOW Takeaway 1 Strategic plans should have a baseline, a clear destination, and a plan to get from A to B.

Lending 221
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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How to Use RFM Customer Segmentation Analysis in Banking

South State Correspondent

In banking, there is often a discussion about “who are our best customers?” Some banks rank customers against current profitability, others against lifetime profitability, and some use a technique called “RFM,” which stands for “Recency,” “Frequency,” and “Monetary.” This article explores the methodology and shows you what this analysis means for a typical bank.

Analysis 195

More Trending

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Amid record market close, ABA rings closing bell at Nasdaq

ABA Community Banking

ABA marked the 20th anniversary of the ABA Nasdaq Community Bank Index (ABAQ) by ringing the closing bell at the Nasdaq MarketSite in New York City. The post Amid record market close, ABA rings closing bell at Nasdaq appeared first on ABA Banking Journal.

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Banking's Top 5 Total Return to Shareholders: 2023 Edition

Jeff For Banks

What a difference a year makes! Although the 2022 Top 5 are holding their own and two of them remain in today's Top 5, the 2021 edition included one bank that failed (SVB Financial Group) and one that is voluntarily liquidating (Silvergate). So as with all lists, and especially banking lists where risks don't rear their ugly head until calamity, readers should evaluate each financial institution on their own.

Fresno 100
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5 questions with … Amex Digital Labs’ VP and head of partnerships

BankInovation

Stephanie Schultz, vice president and head of partnerships at Amex Digital Labs at American Express, is focused on building out digital client experiences as part of her innovation and product development strategy heading into 2024. Throughout 2023, American Express prioritized technology spend, according to the card giant’s third-quarter earnings.

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Forget redlining. Branchless banks are now 'weblining' our communities

American Banker

Internet-based banks are siphoning deposits away from urban centers in the U.S. and, unlike brick-and-mortar banks, face no requirement that they loan money back into those communities.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Google Pay taps Affirm, Zip for BNPL

Payments Dive

The tech giant has linked with the buy now, pay later companies to develop installment payment options to be offered next year.

Google 526
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Optimizing your AML program with above-the-line/below-the-line testing

Abrigo

Address risk by fine-tuning your AML transaction monitoring program Financial institutions must stay on top of their scenarios and settings. Above-the-line/below-the-line testing can help get the right parameters. You might also like this resource: "AML investigations checklist: Red flags for detecting money laundering." Watch webinar Takeaway 1 False positives within a suspicious activity monitoring program can be frustrating.

Training 221
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Leverage AI to Automate Invoice Processing using ServiceNow’s Low-Code Solution

Perficient

In today’s world of business finance, achieving efficiency and accuracy is critical. With the onset of digital technologies, the transformation of manual tasks into automated processes is a game changer. One such transformative solution is Automated Invoice Processing. Check out how ServiceNow is revolutionizing this space with its Automated Invoice Processing offering.

Training 221
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How QT will Impact Cost of Funding in 2024

South State Correspondent

Most market participants are focused on just one monetary policy tool available to the Fed – short-term, federal funds rates. However, the other critical monetary instruments available to the Fed are quantitative easing and tightening (QE and QT, respectively). While the Fed’s current actions on QT have been deemed long-term, slow-moving, and compared to watching paint dry, after years of QT, the impact is real and is affecting money supply and bank’s cost of funding (COF).

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Mastercard ties growth to digital strategy

Payments Dive

The network is advancing technologies to let consumers and businesses more easily use its cards, after doubling the number of merchants that accept them over the past five years.

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The 2023 GonzoBanker Awards

Gonzobanker

2023. What a year. Bank leaders must feel like Rocky Balboa after 15 rounds with Apollo Creed. Just think of what the industry dealt with in the last 12 months: The brunt of the unprecedented scope and pace of Fed rate hikes hit home, and banks have seen an.80 basis point increase in deposit cost of funds – and that while total deposit balances decreased for six straight quarters.

Fintech 191
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Leverage AI and Automated Invoice Processing using ServiceNow’s Low-Code Solution

Perficient

In today’s world of business finance, achieving efficiency and accuracy is critical. With the onset of digital technologies, the transformation of manual tasks into automated processes is a game changer. One such transformative solution is Automated Invoice Processing. Check out how ServiceNow is revolutionizing this space with its Automated Invoice Processing offering.

Training 221
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New FCC rule on TCPA consent for advertising and telemarketing calls and texts will significantly impact callers who obtain consent from lead generators

CFPB Monitor

Yesterday, by a vote of 4-1, the Federal Communication Commission (FCC) adopted a new rule amending its regulations implementing the Telephone Consumer Protection Act (TCPA) to close what it refers to as the “lead generator loophole.” The new rule represents a major change for the online lead generation industry, including comparison shopping websites, by requiring lead generators to obtain consumer consent to receive robocalls and robotexts from one seller at a time, rather than having a singl

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Authorized payment scams climb in US

Payments Dive

Such scams are expected to jump 50-plus percent to $3 billion by 2027, forcing financial institutions to address the rising threat, according to a new report.

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Do ATMs need more features?

ATM Marketplace

Are advanced features for ATMs useful.or unhelpful?

ATM 116
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No evidence Coutts closed accounts due to political views, report says

TheGuardian

Independent review, launched after Nigel Farage’s complaints, finds bank may have breached procedural rules An independent review has found no evidence that NatWest Group’s private bank Coutts has been closing customer accounts due to their political views, but found it may have breached rules by failing to give due notice or explain why they were being shut.

Report 111
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Gen AI to enhance software development, Mastercard exec says

BankInovation

Financial institutions are looking to generative AI for software development, chatbots and operational efficiencies, and more AI applications are expected to surface in 2024. Gen AI for software development, for one, is expected to be “transformational” in the financial services industry, according to Mastercard’s “Generative AI: The transformation of banking” report, released Dec. 4.

Software 110
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Marshall keeps up CCCA crusade

Payments Dive

Sen. Roger Marshall acknowledged the Credit Card Competition Act bill may not get a vote this year, but he intends to keep pushing for passage in 2024.

Cards 434
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Professor Sovern’s reply underscores need for consumer education

CFPB Monitor

Recently, Professor Sovern replied to our blog post that commented on the letter that he and 160 other law academicians submitted to the CFPB in support of the pending Petition for Rulemaking that would prohibit pre-dispute consumer arbitration clauses and permit only post-dispute clauses. In response, we would like to acknowledge that two of Professor Sovern’s statements are accurate. .

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Banks are leaving charities unable to access their funds | Letter

TheGuardian

Leaders from the voluntary sector on the challenges that small organisations are increasingly facing with banking services Your recent article on the problems that charities experience with banking is timely ( Charities and churches left in financial disarray after Barclays shuts accounts, 4 December ). These issues are now so acute that the chief executive of the Charity Commission has found it necessary to write to all the main banks seeking solutions, and we welcome its support on the issue.

Maine 98
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Improving self-service cyber security

ATM Marketplace

Cybersecurity needs to be at the top of the agenda for every industry. This is especially the case for the financial institutions which are always in the cross hairs of cyber criminals and fraudsters.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.