Sat.Dec 09, 2023 - Fri.Dec 15, 2023

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Podcast: 3 technologies banks need now

BankInovation

Financial institutions are looking to grow deposits and increase customer loyalty as business clients look to diversify deposits and manage liquidity.

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4 ways to “Break the Cycle” and leave manual reimbursements in the past

Payments Dive

Manual travel reimbursements cost companies time and money yet remain common in corporate policies.

Policies 195
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Three reasons why investors — and the financial system — should watch crypto in 2024

American Banker

Several factors are combining that make it more likely bitcoin and other cryptocurrencies will become mainstream assets in 2024.

Bitcoin 95
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A step-by-step guide to financial institution strategic planning

Abrigo

Practical tips for conducting effective strategic planning meetings Financial institutions' strategic plans should be cohesive, focused, and have buy-in from stakeholders. These steps can help get you there. You might also like this on-demand webinar, "Strategic plan: How to develop and monitor at your financial institution." WATCH NOW Takeaway 1 Strategic plans should have a baseline, a clear destination, and a plan to get from A to B.

Lending 221
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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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How to Use RFM Customer Segmentation Analysis in Banking

South State Correspondent

In banking, there is often a discussion about “who are our best customers?” Some banks rank customers against current profitability, others against lifetime profitability, and some use a technique called “RFM,” which stands for “Recency,” “Frequency,” and “Monetary.” This article explores the methodology and shows you what this analysis means for a typical bank.

Analysis 195

More Trending

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Amid record market close, ABA rings closing bell at Nasdaq

ABA Community Banking

ABA marked the 20th anniversary of the ABA Nasdaq Community Bank Index (ABAQ) by ringing the closing bell at the Nasdaq MarketSite in New York City. The post Amid record market close, ABA rings closing bell at Nasdaq appeared first on ABA Banking Journal.

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Banking's Top 5 Total Return to Shareholders: 2023 Edition

Jeff For Banks

What a difference a year makes! Although the 2022 Top 5 are holding their own and two of them remain in today's Top 5, the 2021 edition included one bank that failed (SVB Financial Group) and one that is voluntarily liquidating (Silvergate). So as with all lists, and especially banking lists where risks don't rear their ugly head until calamity, readers should evaluate each financial institution on their own.

Fresno 98
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5 questions with … Amex Digital Labs’ VP and head of partnerships

BankInovation

Stephanie Schultz, vice president and head of partnerships at Amex Digital Labs at American Express, is focused on building out digital client experiences as part of her innovation and product development strategy heading into 2024. Throughout 2023, American Express prioritized technology spend, according to the card giant’s third-quarter earnings.

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Forget redlining. Branchless banks are now 'weblining' our communities

American Banker

Internet-based banks are siphoning deposits away from urban centers in the U.S. and, unlike brick-and-mortar banks, face no requirement that they loan money back into those communities.

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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Mastercard ties growth to digital strategy

Payments Dive

The network is advancing technologies to let consumers and businesses more easily use its cards, after doubling the number of merchants that accept them over the past five years.

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Leverage AI to Automate Invoice Processing using ServiceNow’s Low-Code Solution

Perficient

In today’s world of business finance, achieving efficiency and accuracy is critical. With the onset of digital technologies, the transformation of manual tasks into automated processes is a game changer. One such transformative solution is Automated Invoice Processing. Check out how ServiceNow is revolutionizing this space with its Automated Invoice Processing offering.

Training 221
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Optimizing your AML program with above-the-line/below-the-line testing

Abrigo

Address risk by fine-tuning your AML transaction monitoring program Financial institutions must stay on top of their scenarios and settings. Above-the-line/below-the-line testing can help get the right parameters. You might also like this resource: "AML investigations checklist: Red flags for detecting money laundering." Watch webinar Takeaway 1 False positives within a suspicious activity monitoring program can be frustrating.

Training 221
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How QT will Impact Cost of Funding in 2024

South State Correspondent

Most market participants are focused on just one monetary policy tool available to the Fed – short-term, federal funds rates. However, the other critical monetary instruments available to the Fed are quantitative easing and tightening (QE and QT, respectively). While the Fed’s current actions on QT have been deemed long-term, slow-moving, and compared to watching paint dry, after years of QT, the impact is real and is affecting money supply and bank’s cost of funding (COF).

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Google Pay taps Affirm, Zip for BNPL

Payments Dive

The tech giant has linked with the buy now, pay later companies to develop installment payment options to be offered next year.

Google 526
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Leverage AI and Automated Invoice Processing using ServiceNow’s Low-Code Solution

Perficient

In today’s world of business finance, achieving efficiency and accuracy is critical. With the onset of digital technologies, the transformation of manual tasks into automated processes is a game changer. One such transformative solution is Automated Invoice Processing. Check out how ServiceNow is revolutionizing this space with its Automated Invoice Processing offering.

Training 221
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The 2023 GonzoBanker Awards

Gonzobanker

2023. What a year. Bank leaders must feel like Rocky Balboa after 15 rounds with Apollo Creed. Just think of what the industry dealt with in the last 12 months: The brunt of the unprecedented scope and pace of Fed rate hikes hit home, and banks have seen an.80 basis point increase in deposit cost of funds – and that while total deposit balances decreased for six straight quarters.

Fintech 190
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New FCC rule on TCPA consent for advertising and telemarketing calls and texts will significantly impact callers who obtain consent from lead generators

CFPB Monitor

Yesterday, by a vote of 4-1, the Federal Communication Commission (FCC) adopted a new rule amending its regulations implementing the Telephone Consumer Protection Act (TCPA) to close what it refers to as the “lead generator loophole.” The new rule represents a major change for the online lead generation industry, including comparison shopping websites, by requiring lead generators to obtain consumer consent to receive robocalls and robotexts from one seller at a time, rather than having a singl

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Authorized payment scams climb in US

Payments Dive

Such scams are expected to jump 50-plus percent to $3 billion by 2027, forcing financial institutions to address the rising threat, according to a new report.

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Gen AI to enhance software development, Mastercard exec says

BankInovation

Financial institutions are looking to generative AI for software development, chatbots and operational efficiencies, and more AI applications are expected to surface in 2024. Gen AI for software development, for one, is expected to be “transformational” in the financial services industry, according to Mastercard’s “Generative AI: The transformation of banking” report, released Dec. 4.

Software 110
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No evidence Coutts closed accounts due to political views, report says

TheGuardian

Independent review, launched after Nigel Farage’s complaints, finds bank may have breached procedural rules An independent review has found no evidence that NatWest Group’s private bank Coutts has been closing customer accounts due to their political views, but found it may have breached rules by failing to give due notice or explain why they were being shut.

Report 111
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Professor Sovern’s reply underscores need for consumer education

CFPB Monitor

Recently, Professor Sovern replied to our blog post that commented on the letter that he and 160 other law academicians submitted to the CFPB in support of the pending Petition for Rulemaking that would prohibit pre-dispute consumer arbitration clauses and permit only post-dispute clauses. In response, we would like to acknowledge that two of Professor Sovern’s statements are accurate. .

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Marshall keeps up CCCA crusade

Payments Dive

Sen. Roger Marshall acknowledged the Credit Card Competition Act bill may not get a vote this year, but he intends to keep pushing for passage in 2024.

Cards 434
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Improving self-service cyber security

ATM Marketplace

Cybersecurity needs to be at the top of the agenda for every industry. This is especially the case for the financial institutions which are always in the cross hairs of cyber criminals and fraudsters.

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New Year's Predictions: Marketing, PR and Fintech in 2024

William Mills

The fintech and financial services industries continue to show resilience, and we eagerly anticipate another year marked by innovation and productivity. As we work on our annual Bankers as Buyers report , which highlights predictions and trends for the financial services industry, we were inspired to make a few of our own. WMA team members weigh in on their 2024 fintech, marketing and PR predictions.

Fintech 93
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The Supreme Court Keeps Issue of “Tester” Standing Alive, Dismissing ADA Website Appeal as Moot

CFPB Monitor

On December 5, 2023, the Supreme Court of the United States in Acheson Hotels, LLC v. Laufer , declined to substantively address a question businesses across the country have been eager to resolve: That is, whether a “tester” plaintiff has standing to sue a public accommodation under the Americans with Disabilities Act (“ADA”), despite having no intention of ever visiting the business.

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3 Ways Managed Device Services Help Community Banks Cut Costs

Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se