Accenture
JULY 4, 2022
Many organizations still view customer service as a cost of doing business. As a result, they focus mostly on improving the speed and efficiency of customer care. But about one in five are taking a different approach to customer service: They view it not as a cost center but as a value creator. We have…. The post Three ways for banks to re-imagine service—and grow sales appeared first on Accenture Banking Blog.
The Emmerich Group
JULY 6, 2022
And hear your customers say, “I Don’t Want To Work With Any Bank But You.” If you don’t care about bank premium pricing, you can stop listening right now. This is for bank executives who want to figure out how to command premium pricing despite the too-common assumption that banking is a commodity. Therefore, they. Continue Reading. The post How To Command Bank Premium Pricing appeared first on Roxanne Emmerich.
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Jeff For Banks
JULY 5, 2022
I was invited to speak at a bank client's annual meeting of shareholders on what I think a bank needs to do to thrive. Although I speak extemporaneously, I thought it best if I wrote my remarks beforehand and use it as a guide. Below is what I wrote and largely what I delivered, edited for easier reading. My Remarks to Bank Client's Annual Meeting of Shareholders "I want to thank [Chairman] and the Board, [CEO] and the management team for asking me to come out and remark on where I think the ban
Payments Dive
JULY 5, 2022
The earned wage access provider said that it was eliminating some fees just as the federal agency decided to remove a prior order giving the company leeway under certain laws.
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Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.
Accenture
JULY 4, 2022
Our first metaverse post attracted a lot of attention and prompted the Ultimate Guide to Banking in the Metaverse. These posts discussed the first step in moving to the metaverse: educating your teams and stakeholders. Now, with more banks looking to understand how they can drive growth and value by entering this new frontier, we…. The post How banks can enter the metaverse with purpose appeared first on Accenture Banking Blog.
Community Banking Brief brings together the best content for Community Banking professionals from the widest variety of industry thought leaders.
Abrigo
JULY 7, 2022
What Will Auditors and Regulators Expect with CECL Accounting? A panel of CECL accounting experts described how auditors and regulators are viewing various aspects of implementation. . You might also like this webinar, "Calibrating the loss experience to economic conditions." WATCH. Takeaway 1 CECL accounting experts shared audit and regulatory expectations based on their work with financial institutions.
Payments Dive
JULY 5, 2022
As companies grapple with inflation and supply chain snarls, the business payments firm says it’s targeting those that need credit cards for workflow capital.
CFPB Monitor
JULY 7, 2022
Four leading trade groups are calling on the CFPB to rescind the recent updates to the UDAAP section of its Supervision and Examination Manual that instruct examiners to consider discrimination in connection with non-credit products and services as an unfair act or practice. The four groups are the American Bankers Association, the Consumer Bankers, the Independent Community Bankers of America, and the U.S.
South State Correspondent
JULY 6, 2022
In an earlier article, we discussed how we use “cost per impression” as a metric for planning, budgeting, and executing bank events that are specific for customer retention and branding. In this post, we expand that analysis and apply it to those events that a bank hosts or participates in designed to generate leads (“lead gen”) for product sales.
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Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment
ABA Community Banking
JULY 5, 2022
Not many bank CEOs can say their first bank job was. being CEO. For those who can, they say it brings a unique perspective on leadership to the industry. The post The Path Less Taken to the Community Bank C-Suite appeared first on ABA Banking Journal.
Payments Dive
JULY 8, 2022
LeafLink and Bespoke are building up their business in cannabis payments as their CEOs count on a rebound in prices for reefer.
BankUnderground
JULY 6, 2022
Mahmoud Fatouh and Ioana Neam?u. Since 2009, contingent convertible (CoCo) bonds have become a popular instrument European banks use to partially meet their capital requirements. CoCo bonds have a loss-absorption mechanism (LAM). When LAM is triggered, the bonds convert to equity capital or have their principal written down, providing more loss-absorbing capacity while a bank is still a going concern.
South State Correspondent
JULY 5, 2022
In our first part of the Fed-bursting-the-everything-bubble, we discussed how and why some banks would struggle with interest rate, credit, and liquidity risks. In our second part of the series, we covered how monetary tightening and stagflation will cause cash flow constraints for borrowers and create credit risk for banks. In this article, we analyze why 75% LTV may not protect banks from credit risk on commercial loans and why there is only one source of loan repayment. .
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Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.
ATM Marketplace
JULY 5, 2022
As ATM robberies continue to rise, ATM technicians and bank employees are often caught in the crossfire. How can banks protect their employees from harm?
Payments Dive
JULY 8, 2022
The startup, which channels charitable payments, is targeting financial services partners as it seeks to grow, potentially with a new capital infusion this year.
Independent Banker
JULY 2, 2022
L to R, Arkansas governor Asa Hutchinson, FNB president/CEO Sam T. Sicard and Fort Smith, Ark., mayor George McGill. It may be celebrating its 150th anniversary, but First National Bank of Fort Smith didn’t want presents this year. Instead, it gifted $500,000 to its local Boys & Girls Club for an ambitious renovation. By Paul Sisolak. Just as much a part of western Arkansas history as its hometown, $1.84 billion-asset The First National Bank of Fort Smith (FNB) was founded on Feb. 29, 1872—j
SWBC's LenderHub
JULY 7, 2022
There are a lot of acronyms in the world of marketing, and one that often gets tossed around is “SEO.” SEO stands for search engine optimization, and it’s one of those marketing terms that everyone knows is really important, but they aren’t really sure why or how to achieve it.
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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w
ATM Marketplace
JULY 8, 2022
Cash has certainly taken a lot of hits over the years. From the advent of credit and debit cards to mobile payments, there have been many challengers to the medium. But despite all of that, cash remains a popular payment method around the world. But the question is: Why is this? What are the advantages of cash?
Payments Dive
JULY 5, 2022
The company’s website tells users how to withdraw funds and access transaction data that they’ll lose access to once the Novi pilot ends. Meta, however, said it plans to use Novi’s technology in future projects.
TheGuardian
JULY 7, 2022
Imbalance between supply and demand continues to drive up prices despite cost of living crisis House prices in the UK rose at the fastest annual rate in 18 years last month as demand – especially for larger homes – continued to outstrip the number of properties on the market. Halifax, one of the country’s biggest mortgage lenders and part of Lloyds Banking Group, said the market “defied any expectations of a slowdown”, with prices rising year on year in June by 13%, the highest since late 2004.
BankInovation
JULY 8, 2022
Rogers Communications Inc. is experiencing a widespread network failure in its wireless and internet services, causing payment systems and automated teller machines at banks to go down. Reports of problems with the Rogers network began early Friday and have reached tens of thousands of complaints, according to the tracking site Downdetector.ca. Royal Bank of Canada […].
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With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.
CFPB Monitor
JULY 8, 2022
The U.S. Department of Education recently announced proposed regulations designed to expand and improve the major student loan discharge programs authorized by the Higher Education Act. Among other things, the proposed regulations would prohibit institutions that participate in the Federal Direct Loan program from requiring borrowers to sign mandatory pre-dispute arbitration agreements or class-action waivers.
Payments Dive
JULY 6, 2022
In a fiery rebuttal to the Federal Trade Commission lawsuit last week, the nation’s biggest retailer is already doing battle in the court of public opinion.
TheGuardian
JULY 2, 2022
The inequality activist grew up in poverty, became a millionaire at Citi, then rebelled against a career that ‘wasn’t right’ Gary Stevenson became a multimillionaire by “betting inequality was going to destroy our economy and make the poorest in society even poorer”. Growing up with his brother and sister in a cramped two-bed terrace backing on to a railway line in Ilford, east London, Stevenson, 35, had always wanted to make a lot of money.
BankInovation
JULY 7, 2022
The $1 billion Cogent Bank recently integrated blockchain-based, real-time payment platform TassatPay to provide its business-to-business (B2B) clients with 24/7 instant payment options. “Every part of the economy operates around the clock, there’s no reason why B2B payments shouldn’t,” Tassat Group Chief Executive Kevin Greene tells Bank Automation News in this episode of “The Buzz” […].
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Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se
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