Accenture
JULY 4, 2022
Many organizations still view customer service as a cost of doing business. As a result, they focus mostly on improving the speed and efficiency of customer care. But about one in five are taking a different approach to customer service: They view it not as a cost center but as a value creator. We have…. The post Three ways for banks to re-imagine service—and grow sales appeared first on Accenture Banking Blog.
The Emmerich Group
JULY 6, 2022
And hear your customers say, “I Don’t Want To Work With Any Bank But You.” If you don’t care about bank premium pricing, you can stop listening right now. This is for bank executives who want to figure out how to command premium pricing despite the too-common assumption that banking is a commodity. Therefore, they. Continue Reading. The post How To Command Bank Premium Pricing appeared first on Roxanne Emmerich.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Jeff For Banks
JULY 5, 2022
I was invited to speak at a bank client's annual meeting of shareholders on what I think a bank needs to do to thrive. Although I speak extemporaneously, I thought it best if I wrote my remarks beforehand and use it as a guide. Below is what I wrote and largely what I delivered, edited for easier reading. My Remarks to Bank Client's Annual Meeting of Shareholders "I want to thank [Chairman] and the Board, [CEO] and the management team for asking me to come out and remark on where I think the ban
Payments Dive
JULY 5, 2022
The earned wage access provider said that it was eliminating some fees just as the federal agency decided to remove a prior order giving the company leeway under certain laws.
Advertisement
It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.
Accenture
JULY 4, 2022
Our first metaverse post attracted a lot of attention and prompted the Ultimate Guide to Banking in the Metaverse. These posts discussed the first step in moving to the metaverse: educating your teams and stakeholders. Now, with more banks looking to understand how they can drive growth and value by entering this new frontier, we…. The post How banks can enter the metaverse with purpose appeared first on Accenture Banking Blog.
Community Banking Brief brings together the best content for Community Banking professionals from the widest variety of industry thought leaders.
Abrigo
JULY 7, 2022
What Will Auditors and Regulators Expect with CECL Accounting? A panel of CECL accounting experts described how auditors and regulators are viewing various aspects of implementation. . You might also like this webinar, "Calibrating the loss experience to economic conditions." WATCH. Takeaway 1 CECL accounting experts shared audit and regulatory expectations based on their work with financial institutions.
Payments Dive
JULY 8, 2022
LeafLink and Bespoke are building up their business in cannabis payments as their CEOs count on a rebound in prices for reefer.
CFPB Monitor
JULY 7, 2022
Four leading trade groups are calling on the CFPB to rescind the recent updates to the UDAAP section of its Supervision and Examination Manual that instruct examiners to consider discrimination in connection with non-credit products and services as an unfair act or practice. The four groups are the American Bankers Association, the Consumer Bankers, the Independent Community Bankers of America, and the U.S.
South State Correspondent
JULY 6, 2022
In an earlier article, we discussed how we use “cost per impression” as a metric for planning, budgeting, and executing bank events that are specific for customer retention and branding. In this post, we expand that analysis and apply it to those events that a bank hosts or participates in designed to generate leads (“lead gen”) for product sales.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
ABA Community Banking
JULY 5, 2022
Not many bank CEOs can say their first bank job was. being CEO. For those who can, they say it brings a unique perspective on leadership to the industry. The post The Path Less Taken to the Community Bank C-Suite appeared first on ABA Banking Journal.
Payments Dive
JULY 5, 2022
As companies grapple with inflation and supply chain snarls, the business payments firm says it’s targeting those that need credit cards for workflow capital.
ATM Marketplace
JULY 5, 2022
As ATM robberies continue to rise, ATM technicians and bank employees are often caught in the crossfire. How can banks protect their employees from harm?
South State Correspondent
JULY 5, 2022
In our first part of the Fed-bursting-the-everything-bubble, we discussed how and why some banks would struggle with interest rate, credit, and liquidity risks. In our second part of the series, we covered how monetary tightening and stagflation will cause cash flow constraints for borrowers and create credit risk for banks. In this article, we analyze why 75% LTV may not protect banks from credit risk on commercial loans and why there is only one source of loan repayment. .
Advertisement
Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.
BankUnderground
JULY 6, 2022
Mahmoud Fatouh and Ioana Neam?u. Since 2009, contingent convertible (CoCo) bonds have become a popular instrument European banks use to partially meet their capital requirements. CoCo bonds have a loss-absorption mechanism (LAM). When LAM is triggered, the bonds convert to equity capital or have their principal written down, providing more loss-absorbing capacity while a bank is still a going concern.
Payments Dive
JULY 8, 2022
The startup, which channels charitable payments, is targeting financial services partners as it seeks to grow, potentially with a new capital infusion this year.
ATM Marketplace
JULY 8, 2022
Cash has certainly taken a lot of hits over the years. From the advent of credit and debit cards to mobile payments, there have been many challengers to the medium. But despite all of that, cash remains a popular payment method around the world. But the question is: Why is this? What are the advantages of cash?
Advertisement
Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.
TheGuardian
JULY 7, 2022
Imbalance between supply and demand continues to drive up prices despite cost of living crisis House prices in the UK rose at the fastest annual rate in 18 years last month as demand – especially for larger homes – continued to outstrip the number of properties on the market. Halifax, one of the country’s biggest mortgage lenders and part of Lloyds Banking Group, said the market “defied any expectations of a slowdown”, with prices rising year on year in June by 13%, the highest since late 2004.
Payments Dive
JULY 6, 2022
With the settlement, the brand licensing company has acquired a stake in the online checkout startup.
BankInovation
JULY 8, 2022
Rogers Communications Inc. is experiencing a widespread network failure in its wireless and internet services, causing payment systems and automated teller machines at banks to go down. Reports of problems with the Rogers network began early Friday and have reached tens of thousands of complaints, according to the tracking site Downdetector.ca. Royal Bank of Canada […].
Advertisement
With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.
TheGuardian
JULY 2, 2022
The inequality activist grew up in poverty, became a millionaire at Citi, then rebelled against a career that ‘wasn’t right’ Gary Stevenson became a multimillionaire by “betting inequality was going to destroy our economy and make the poorest in society even poorer”. Growing up with his brother and sister in a cramped two-bed terrace backing on to a railway line in Ilford, east London, Stevenson, 35, had always wanted to make a lot of money.
Payments Dive
JULY 8, 2022
Retailers Pacsun and American Eagle Outfitters have similar target audiences but are approaching the rising popularity of digital currency differently.
BankInovation
JULY 7, 2022
The $1 billion Cogent Bank recently integrated blockchain-based, real-time payment platform TassatPay to provide its business-to-business (B2B) clients with 24/7 instant payment options. “Every part of the economy operates around the clock, there’s no reason why B2B payments shouldn’t,” Tassat Group Chief Executive Kevin Greene tells Bank Automation News in this episode of “The Buzz” […].
Independent Banker
JULY 2, 2022
L to R, Arkansas governor Asa Hutchinson, FNB president/CEO Sam T. Sicard and Fort Smith, Ark., mayor George McGill. It may be celebrating its 150th anniversary, but First National Bank of Fort Smith didn’t want presents this year. Instead, it gifted $500,000 to its local Boys & Girls Club for an ambitious renovation. By Paul Sisolak. Just as much a part of western Arkansas history as its hometown, $1.84 billion-asset The First National Bank of Fort Smith (FNB) was founded on Feb. 29, 1872—j
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
Expert insights. Personalized for you.
222 
Let's personalize your content