Sat.Oct 15, 2022 - Fri.Oct 21, 2022

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Bankers betting interest rates will peak in first half of 2023

American Banker

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Bank of America amps up digital efforts

BankInovation

Bank of America increased its technology investments during the third quarter amid increased virtual assistant and digital platform usership. The $3.1 trillion bank in Q3 enhanced its CashPro platform, launched biometric sign-in capabilities and posted a record number of digital logins, which is prompting the hiring of tech-focused talent to help facilitate the rise in […].

America 52
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Why mobile apps need to deliver entire banking experience

ATM Marketplace

In an age where customers are more willing than ever to switch banking providers, banks need to step up their game when it comes to mobile apps.

Mobile 135
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7 Rules To Improve Total Experience Using the “Time-on-Task” Methodology

South State Correspondent

We covered various frameworks to “wow” your customer HERE. We covered why “Time-on-Task” (or the companion Customer Effort Score) is the ultimate metric in banking HERE. In this article, the last in the series, we give you seven rules to improve your bank. While these rules were derived from improving time-on-task, they can enhance bank performance no matter what metrics a bank uses for customer, employee, or total experience (the combination of employee and customer experience). 1.

Policies 195
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Analysts on lookout for Fiserv job cut costs

Payments Dive

With the company set to report third-quarter results next week, ongoing employee cuts have put severance expense under the microscope.

Report 418

More Trending

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Bold steps through the virtual showroom to real finance

Accenture

The metaverse might seem like a fantasy for the future, and not something that will impact finance, but some auto and equipment finance organizations are already pursuing the new opportunities it presents. For those lenders and lessors that have not yet staked their claim, further delay could put them on the back foot. In our…. The post Bold steps through the virtual showroom to real finance appeared first on Accenture Banking Blog.

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How To Assign FTP Attribution to a Loan

South State Correspondent

In a previous article ( HERE ), we discussed the concept of Funds Transfer Pricing (FTP), why systemically important banks and large regional banks incorporate FTP, and why community banks should also consider implementing FTP. We defined an FTP framework, the regulatory recommendation for FTP, and how FTP allows community banks to make better decisions about balance sheet profit contribution (loans versus deposits).

How To 195
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JPMorgan doubles down on gaming firm tie

Payments Dive

The bank said it invested in the regulated gaming company Sightline Payments this week, following an agreement earlier this year to be the firm’s primary merchant acquirer.

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Construction draw software: How to automate loans

Abrigo

Streamlining the construction loan process Construction d raw s oftware helps lenders and contractors to automate the construction loan management. . You might also like this webinar, "How to manage a high-performing construction loan portfolio." WATCH. Takeaway 1 Construction draw management software can increase lender efficiency and reduce risk by saving time.

Software 195
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Capitalising climate risks: what are we weighting for?

BankUnderground

David Swallow and Chris Faint. Policymakers have been investing heavily, to an accelerated timeline, to better understand the financial risks from climate change and to ensure that the financial system is resilient to those risks. Against that background, some commentators have observed that the most carbon-intensive sectors may be subject to the greatest increase in transition risk.

Analysis 134
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How to stop ATM attacks

ATM Marketplace

ATM thieves are getting bolder and banks are adopting more advanced strategies in response to prevent attacks.

ATM 108
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FedNow may stumble without nonbanks, cross-border payments

Payments Dive

“In addition to cross-border payments, the benefits of FedNow must be widely available to Americans through competitive, diverse providers — including nonbanks,” writes a U.S.-based Wise executive.

Payments 418
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5 reasons construction loan software is vital for financial institutions

Abrigo

Top benefits of construction loan software for bankers and clients Why many banks and credit unions are turning to fintech for construction loan automation. You might also like this webinar, "How to manage a high-performing construction loan portfolio." WATCH. Takeaway 1 Construction loans are considered risky because they involve long-term exposure to collateral, often with no other tangible assets.

Software 195
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Evolving Threat Landscapes: Learning from the SolarWinds Breach

Cisco

Over the last few years we have experienced a huge expansion and adoption of online services precipitated by a global pandemic. By all accounts, a good proportion of these changes will become permanent, resulting in greater reliance on resilient, secure services to support activities from online banking and telemedicine to e-commerce, curbside pickup, and home delivery of everything from groceries to apparel and electronics.

Security 104
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Plaid report shows 84% of UK consumers rely on fintech to manage money

The Paypers

US-based Open Banking operator Plaid has published The Fintech Effect report that shows 84% of UK consumers use fintech for money management in 2022.

Fintech 100
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Advanced checkout tech surges at c-stores

Payments Dive

From self-checkout machines to checkout-free stores, the options for processing payments are expanding at retail venues. Here’s how retailers find the best fit.

Retail 397
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Legal cannabis needs banking services now

American Banker

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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UK banks brace for ‘windfall tax’ to help plug £40bn hole in public finances

TheGuardian

No commitment yet to cut banking surcharge after corporation tax U-turn, leaving sector face headline tax rate of 33% UK banks are steeling themselves for a windfall tax by stealth as the new chancellor, Jeremy Hunt, tries to plug a £40bn hole in the public finances. City lobbyists are concerned that banks will not be compensated for Hunt’s U-turn on corporation tax, which will now mean the levy rises from 19% to 25% next year.

Taxes 98
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USDA provides nearly $800 million in loan relief, more aid to come

ABA Community Banking

The relief effort is part of the $3.1 billion allocated by the Inflation Reduction Act for distressed borrowers of USDA loans. The post USDA provides nearly $800 million in loan relief, more aid to come appeared first on ABA Banking Journal.

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Earnings preview: Payments companies confront 3Q challenges

Payments Dive

Macroeconomic headwinds, consumer health and cost management are set to be topics of conversation during payments companies' quarterly earnings calls.

Company 389
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Bankers have written a playbook for fintech partnerships

American Banker

Fintech 97
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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No U-turn from Jeremy Hunt on scrapping bankers’ bonus cap

TheGuardian

New chancellor made no mention of policy in economic update, but Treasury sources confirm he will go ahead with controversial move Hunt rips up most of Kwarteng’s mini-budget UK politics: all today’s developments – live The new chancellor, Jeremy Hunt, is pressing on with plans to scrap the bankers’ bonus cap, protecting one of the most divisive policies from his predecessor’s disastrous mini-budget.

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Westlake collaborates with fintech for credit card program

BankInovation

Westlake Financial has launched a credit card rewards program using back-end technologies from embedded finance company Railsr. The Westlake Black Credit Card gives the financial institution’s customers 2% cash back on all qualified automotive-related purchases including vehicle maintenance and servicing, gas, oil changes and brakes, Jim Eyraud, vice president of Wilshire Consumer Credit, a wholly […].

Cards 96
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Fintechs clamor for FedNow access

Payments Dive

Nonbank fintechs are pushing for access to the new federal faster payments system as its launch date next year approaches.

Fintech 352
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SBA wants to add fintechs to its biggest lending program

American Banker

Lending 98
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.