Sat.Mar 10, 2018 - Fri.Mar 16, 2018

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Are you really a digital bank? (just shake it off)

Chris Skinner

I was in a conversation the other day where someone asked me how I can tell if a bank is really trying to be a digital bank or just a bank. Off-the-cuff I immediately said that I have a litmus test to work out the answer to that question. I … The post Are you really a digital bank? (just shake it off) appeared first on Chris Skinner's blog.

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India’s Embrace of The Startup

Bank Innovation

The startup culture in India is beginning to heat up. INV Fintech, Bank Innovation’s accelerator arm, has seen an increase in applications from India, and currently has two Indian companies in its accelerator. To facilitate the creation of an entrepreneurial and innovative ecosystem, the Government of India, through its premier policy Think Tank called the Niti.Read More.

Policies 375
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Payments companies make it easier for consumers, merchants to embrace cryptocurrencies

Payments Dive

While most consumers today likely view bitcoin, bitcoin cash and alternatives such as Ethereum and Litecoin as assets, some payments companies in the past couple of months have announced plans for consumers to more easily use cryptocurrencies as payment, and merchants to accept them.

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Amex Files Blockchain Faster Payment Patent

PYMNTS

American Express has reportedly filed a patent related to faster payments and blockchain technology, reports in CoinDesk said. The U.S. Patent and Trademark Office released the patent application filed by American Express Travel Related Services Company, the payment technology firm’s travel unit, which outlines the use of blockchain technology to accelerate payments between two parties.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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If you are struggling with debt, here’s some good advice

Chris Skinner

I’ve seen several friends suffering with mental health issues. Much of it is caused by stress with work but, equally, I’ve noticed that a lot of it has to do with stress with money. Someone loses their job and only have savings that cover them for the shortest time. I‘ve … The post If you are struggling with debt, here’s some good advice appeared first on Chris Skinner's blog.

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Convenience will be at the center of how retailers answer Amazon Go

Payments Dive

Go isn't necessarily a new concept, but Amazon's take on cashierless shopping brings with it questions about the future of retail, and changes the way we as consumers buy goods.

Retail 320
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BofA On Using APIs To Boost B2B Payments

PYMNTS

If some is good, more is better. That seems to be the idea among banks both big and small when it comes to APIs , as several players from around the financial services industry recently increased their investment in APIs, rolling out new solutions aimed at making B2B payments more efficient. . But it isn’t all about efficiency. Several financial institutions are turning to APIs to provide their corporate clients with new products and services that deliver flexibility and put them in control. .

Payments 181
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WeChat: the real Beast from the East

Chris Skinner

I’ve written a lot about Alibaba, Ant Financial and Alipay. This is not because I endorse or want to advertise the company, but because they are the first company to have embarked on a global financial inclusion strategy and have been marking it happen. Ant Financial is now some of … The post WeChat: the real Beast from the East appeared first on Chris Skinner's blog.

Strategy 292
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Southeast Asia’s Grab Moves Into Financial Services with Loans, Insurance

Bank Innovation

Rideshare company Grab, a rival of Uber based in Southeast Asia, is moving into financial services, aiming to serve those customers that might be underserved by traditional institutions in the region, company co-founder Anthony Tan announced today. Tan made the announcement at Money 20/20 Asia, which kicked off today in Singapore. Grab will offer loans.Read More.

Regional 317
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Talking With: InfoVista's Ricardo Belmar about the supposed retail apocalypse, mobile payments

Payments Dive

Ricardo Belmar, senior director, worldwide enterprise product marketing at InfoVista, has been entrenched in the world of networks, technology and retail customer experience for decades. Retail Customer Experience, a Mobile Payments Today sister publication, caught up with him at the recent NRF 'Big Show' to get his perspective on what's ahead.

Retail 225
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How Analytics Can Help Fashion Brands And Retailers

PYMNTS

What does it take for a fashion brand to stay on top of the trends? A lot of market data. But not all brands excel at crawling the web for information relevant to their businesses. “A lot of brands are having a hard time keeping up with the pace of consumer changes,” StyleSage ’s Director of Marketing and Digital Strategy Elizabeth Shobert told PYMNTS in an interview.

Analytics 162
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PayTM and India Stack is turning the country cashless fast

Chris Skinner

I’ve just spent a few days in India and the inevitable discussions around Aadhaar, UPI, demonetization and more came around. Y’all may know some of this as I’ve blogged about it before but the bit that I wanted to focus upon was the demonetization position. In November 2016, Prime Minister … The post PayTM and India Stack is turning the country cashless fast appeared first on Chris Skinner's blog.

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Meet Canadian Bank BMO’s Virtual Assistant BMO Bolt

Bank Innovation

EXCLUSIVE – Welcome BMO Bolt, Bank of Montreal’s virtual assistant on social media platform Facebook Messenger. The bot, announced today, was created in partnership with conversational banking technology company Finn.AI. BMO customers shouldn't get too excited about handing over control of their financial lives to the bot yet, though. This chatbot provides only unauthenticated information,Read More.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Carrier billing in Central & Eastern Europe: market report by Fortumo

Payments Dive

This market report gives an overview of the mobile landscape in the largest countries of Central & Eastern Europe (CEE): Russia, Ukraine, Poland, Romania, Czech Republic, Hungary, Azerbaijan, Belarus, Bulgaria and Serbia.

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Cascade To Power Crypto Card Loading

PYMNTS

This time last year, if a customer asked Cascade about cryptocurrency loading, the startup had to tell them, “We don’t do that.” Its partner banks weren’t supporting the feature, so neither could Cascade. But as more and more people started asking about it, Founder and CEO Spencer Schmerling began to recognize the big opportunity in front of him. That’s why Schmerling said the startup is now launching a crypto loading capability, among other new services and API enhancements.

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bitcoin you say? Bah, humbug!

Chris Skinner

I’m not saying I’m always right. In fact, I love it when someone points out I’m wrong, and shows me why, because I learn something. So, I was particularly interested when in Sunday’s Guardian, I saw the headline Blockchain: hype or hope. It’s quite a good article, and talks about … The post bitcoin you say? Bah, humbug! appeared first on Chris Skinner's blog.

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Open Banking in the U.S. Will Be Driven by Consumers, Not Law

Bank Innovation

EXCLUSIVE— As the European Union launches its open banking initiatives, EU citizens are already becoming accustomed to further transparency on part of their banks. Agencies in the U.S., however, have yet to adopt such regulations, which is why open banking in the country will be driven by consumer preference. This is according to John Mitchell,Read More.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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What Payments Trends Should You Follow in 2018? | Mobile, ATMs, biometrics, wearables and more

Payments Dive

Innovative technologies and evolving consumer behaviors have laid the foundations for an exciting 2018. Download our new infographic and explore what might be in store for mobile payments, wearables, ATMs, biometrics and much more.

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Retailers See A Future For Drones Beyond Delivery

PYMNTS

Ever since 2013, when Amazon CEO Jeff Bezos said the eCommerce giant was working on a 30-minute drone delivery program called Prime Air, people have been saying that delivery is the big retail use case for drone technology. Domino’s furthered the point by delivering a pizza by drone in 2016. Regulatory red tape has so far kept either delivery program from becoming a reality, but the technology was there and the value proposition was clear, as retail and logistics companies worldwide struggle to

Retail 151
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Things worth reading: 16th March 2018

Chris Skinner

Things we’re reading today include … City watchdog warns lenders to prepare for ‘rough weather’ ahead Coutts star banker in sexual harassment claims Penny pitching European commission rebuked over ex-chief’s Goldman Sachs job Payment fraud: Millions lost in money transfer trick HSBC pays women 60pc less than men in the … The post Things worth reading: 16th March 2018 appeared first on Chris Skinner's blog.

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How Do You Drive Customer Value with Mobile? [VIDEO]

Bank Innovation

Mobile payments may not be mainstream in the United States quite yet, but it’s growing to be a more popular payment method as new smartphones, devices, and features make their way across the consumer stage. The varied mobile payment platforms that are now vying for consumer interest will have to make sure that their platform.Read More.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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A step-by-step guide to hacking a bank | Inside the mind of an ethical hacker

Bobsguide

bobsguide spoke to Neil Haskins, Director of IOActive’s advisory services in EMEA and Middle East. With over 27 years worth of industry experience, Neil was delighted to talk reporter Dave Beach, through a simulation of a hack on a model Tier One Bank. Imagine you are a bad actor. Give us.

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The Place For AI In Retail’s Future

PYMNTS

Artificial intelligence (AI) is making itself right at home in the retail industry. In 2016, AI in the retail market totaled $712.6 million. By 2025 — less than a decade later — it’s projected to reach $27,238.6 million — a 38-fold increase — according to a February 2018 report by The Insight Partners. Why such an astronomical increase? As anyone in finance or commerce today could reveal, change is in the air, and it’s no real surprise that things are likely to get more automated as time goes on

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The Finanser’s Week: 5th March 2017 – 11th March 2018

Chris Skinner

The main blog headlines are … Making a hash of it I’m having lots of discussions about tokenisation and cryptocurrencies, and it often boils down to hashing the data. Hashing data is taking the source information which may be your account details or card information and shortening it into a … The post The Finanser’s Week: 5th March 2017 – 11th March 2018 appeared first on Chris Skinner's blog.

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Here’s Why Bankers Should Care About Bitcoin [VIDEO]

Bank Innovation

Even the most hidebound, incurious, old-school banker has heard the word “bitcoin” many times by now, whether from curious customers, well-meaning relatives, or the morning paper (print edition). But bitcoin’s continued association with the unsavory, from drug purchases on the dark web in days past to the seemingly endless string of hacks and breaches today,Read More.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.