Sat.Jan 23, 2021 - Fri.Jan 29, 2021

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COVID-19 Briefing: Pandemics, Natural Disasters and Banks’ Balance Sheets

BankUnderground

Neeltje van Horen. The Covid-19 (Covid) pandemic is a major shock to the economy but unlike traditional crises or credit crunches, its origin is exogenous to the financial sector. The economy’s ability to recover from the impact of the pandemic will however depend in part on the availability of credit.

Lending 111
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Restaurant Industry Report: Change And Technology On The Menu

PYMNTS

The National Restaurant Association , the country’s (and world’s) foodservice trade association, released its annual State of the Restaurant Industry report on Tuesday (Jan. 26) compiling and analyzing data elicited from 6,000 restaurant operators and 1,000 adult consumers. The report looks at sales expectations for the coming year, operational changes in the industry, consumer behavior, menu trends, employment statistics and more.

Industry 264
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Debt Collection Communications: Are You Doing It Right?

FICO

In my series of posts on the disruption caused by the pandemic to financial services customers in the UK, and the impact on debt collection communications, I have explored: How this disruption affected customers’ ability to get in touch with their provider at a critical moment in time, using data from the FICO and Censuswide customer research. How this could have been mitigated by more effective KYC (Know Your Customer) in collections and suggestions for managing significant inbound customer dem

Survey 52
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Six Ways to Protect Yourself and Your Family on Data Privacy Day

Perficient

This article was co-written by Iman Watson, senior solutions architect, and Kailey Hughes, lead development representative. As we mostly are working remotely these days, securing your space when you’re not in the safeguards of the office walls are critical. Perficient places a high value on data security and has several processes and tools in place to protect colleague and client information, but what about the everyday person?

Data 535
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Get in the game! What mobile app publishers can learn from gaming

Payments Dive

Scott Tomkins serves as the Senior Vice President of Global Revenue for Digital Turbine. With over 20 years’ experience in the mobile app ecosystem, Scott has influenced mobile-first strategies for hundreds of top mobile properties. He shares his thoughts on how mobile app publishers can learn from mobile games.

Mobile 435

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Three Years On, Open Banking Broadens For Business Banking

PYMNTS

Last week, the U.K. marked its third anniversary of adopting its open banking framework, making it the leading market to drive the concept of unlocking customers’ bank account data for integration with third-party solution providers. Over the last three years, the open banking model has continued to proliferate in markets around the world — even in jurisdictions, like the U.S., where there is no open banking regulatory mandate.

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Study: Who Has the Largest Index of Links?

Perficient

An essential part of any strong SEO program is having third parties link to your site. In addition to the SEO benefits, getting linked to by third parties is also a great way to build your brand and stay highly visible across the web. For this reason, using backlinking tools is important. Getting access to more link data is generally good, but which tool provider has the largest index?

Study 529
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The strategic value of IT: A vital step in the M&A process

Payments Dive

Geeman Yip is the founder and CEO of BitTitan, a SaaS-based cloud enablement provider that helps IT service providers and businesses assess, deploy and manage technology solutions in a rapidly changing cloud world. He shares his thoughts on how IT plays a pivotal role in the success of mergers and acquisitions in the payments industry.

Industry 370
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The Challenge and Impact of ISO 20022 for banks

Accenture

The global adoption of ISO 20022 is the most far-reaching and widely underestimated development in payments today. It’s not shocking that the transition hasn’t attracted the attention it merits. ISO 20022 is complicated and can seem downright mysterious even to payments specialists. The new standard has also been a long time coming. Some financial institutions….

Payments 365
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Outdoorsy Makes Happy Campers Out Of RV Owners And Renters

PYMNTS

In the world of business, where the quest for profits, sales growth and the next big thing is never ending, here’s something you don’t hear every day. “I will die of old age before we've even cracked a fraction of this demand.” . That’s the market summary Outdoorsy Co-founder and CEO Jeff Cavins gave to PYMNTS' Karen Webster on the status of his RV rental platform, which’s about to cross the billion-dollar bookings milestone in only its fifth year in business.

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Introducing our Partnership with Looker

Perficient

Perficient is happy to announce that it has joined the Looker Partner Ecosystem. By becoming a Looker partner, our business intelligence practice will be strengthened, giving us more tools to help our customers unlock the real power of their data. Our alignment will help enable customers to transcend traditional business intelligence by seamlessly integrating data experiences into the way people already work – helping them explore, analyze and share real-time business analytics easily.

Analytics 508
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Can biometric cards ride the surge in contactless payments?

Payments Source

Biometric authentication has always been a challenging subject with consumers, who are accustomed to using the technology to unlock their phones but are still wary about how much personal information they share with retailers and card issuers.

Cards 215
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Protected: Challenges and Opportunities in Banks’ Cloud Migration

Accenture

There is no excerpt because this is a protected post. The post Protected: Challenges and Opportunities in Banks’ Cloud Migration appeared first on Accenture Banking Blog.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Visa, TransferWise Announce Global Partnership In Cloud Connecting

PYMNTS

Visa has debuted a new global partnership with TransferWise after working together on the new Visa Cloud Connect program, allowing FinTechs a new way to securely connect with the cloud, according to an emailed press release Wednesday (Jan. 27). Visa Cloud Connect connects FinTechs and other partners to VisaNet , Visa’s global processing network.

Security 336
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An Easier Way to Manage Prompts in Amazon Connect

Perficient

Imagine you are an Amazon Connect administrator. You’ve been working on a project to deploy over 20 new contact flows that use more than 50 prompts (media that can be used to playback audio to customers or agents in contact flows, such as hold music or greetings) for your Amazon Connect instance. After a long week of work, you head home for the weekend. .

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Unresponsive bank APIs causing open banking challenges

Bobsguide

Unreliable payment rails still pose a challenge for third party providers, according to Luke Massie, CEO of VibePay. Problems with the technical infrastructure of open banking is experienced “most weeks”, says Massie. The instability of the APIs creates friction, impacting.

Payments 209
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The Challenge and Impact of ISO 20022 for Banks

Accenture

The global adoption of ISO 20022 is the most far-reaching and widely underestimated development in payments today. It’s not shocking that the transition hasn’t attracted the attention it merits. ISO 20022 is complicated and can seem downright mysterious even to payments specialists. The new standard has also been a long time coming.

Payments 292
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Reserve Bank of India Says It’s Exploring Possibility Of Digital Rupee

PYMNTS

The Reserve Bank of India (RBI) is exploring making a digital currency, a reversal of its prior position, according to a report from Cointelegraph. A booklet on payments released by the RBI Monday (Jan. 25), said the bank is “exploring the possibility as to whether there is a need for a digital version of fiat currency,” the report stated, adding that it would put one into use if necessary.

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Understanding Disability Types for Effective UI Design: 3 Key Factors for Empathetic Problem-Solving

Perficient

The Assumptions We Make About Disability. What comes to mind when you’re thinking about what it means for a person to be disabled? Are they deaf? Is their mobility compromised in some way? What about their vision? It’s important to remember that senses and abilities like these aren’t only reserved for those with permanent disabilities.

Video 493
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5 Reasons Your Financial Institution Should Attend ThinkBIG 2021

Abrigo

Why Attend ThinkBIG 2021? With so many conferences to choose from, what sets ThinkBIG apart? See everything ThinkBIG has to offer. learn more . Takeaway 1 ThinkBIG 2021 features in-person and virtual options to accommodate attendees. Takeaway 2 Attendees have the opportunity to receive continuing education credits. . Takeaway 3 Network with other bankers, auditors, regulators, and Abrigo experts.

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How did the pandemic change how people learn?

Accenture

From COVID-19 to accelerating cloud change, remote working to diversity, 2020 was a stress test and accelerator of change. Organizations are working to create more inclusive teams, embark on ambitious paths for new skilling, and transform physical and digital workplaces. In other words, they’re striving to meet the future of work head-on. Learning and development….

Meeting 248
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Report: Payoneer Could Go Public By Merging With SPAC

PYMNTS

Digital payments company Payoneer is in talks to go public via a business combination with special purpose acquisition company (SPAC) FTAC Olympus Acquisition Corp., Bloomberg reported. The blank-check company has started discussions to bring in new investment to help with a deal that could value the merged firm at over $2.5 billion, Bloomberg reported, citing an unnamed source.

Report 314
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Quickly Connect inRiver PIM and Magento Commerce

Perficient

Ecommerce sales have consistently seen growth in the last few years. This has been especially true during this past year of unprecedented times. Businesses had to quickly adapt to enabling online stores and driving more sales online. The assessment is that the pandemic accelerated the ecommerce growth in the US by nearly 2 years. This has certainly been the trend across the globe as well.

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Updated PPP 3508S, EZ Forms, Guidance; New 3508S Not Quite ‘Blanket Forgiveness’

Abrigo

Key Takeaways The SBA has rolled out updated PPP loan forgiveness applications and guidance to incorporate changes from the Economic Aid Act. The updated 3508S form covers loans of $150,000 or less, but borrowers still have to comply with all terms of the Paycheck Protection Program, including limiting reductions in employee headcounts and wages. Lenders also got new requirements related to notifying borrowers and uploading those notifications to the SBA platform.

Lending 195
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How open banking can transform the U.S. payments market

Payments Source

U.S. banks and payment companies are looking to Europe's example to see how open banking can push the market beyond its reliance on credit and debit cards.

Marketing 185
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.