Sat.Nov 25, 2023 - Fri.Dec 01, 2023

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How the Indy 500 Can Help Banks and Credit Unions Improve Efficiencies

Jack Henry

Jack Henry™ Connect 2023 Takeaways Determining how to improve back-office and branch operations is similar to making racing decisions for the Indy 500.

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Here’s How Some Banks and Credit Unions Are Growing Deposits

Gonzobanker

To develop an effective, low-cost deposit growth strategy, take some tips from the high performers. Deposit retention and growth is strategic priority #1 in the banking industry today. But although financial institutions need a long-term strategy for a near-term challenge, playing the “rate game” is a race to the bottom. Finding growth has been a rough slog for banks and credit unions throughout 2023.

Strategy 148
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Community bankers eke out loan growth. Will it continue?

American Banker

Total loans at U.S. banks with less than $10 billion of assets grew by 1.9% in the third quarter, according to S&P Global Market Intelligence data. That was a slowdown from the previous quarter, and concerns about the viability of commercial real estate lending could dampen activity further.

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The Recency Trap and Building Deposit Balances

South State Correspondent

One of the lessons that was driven home at the recent American Banker Small Business Banking Conference in Nashville was the difference in marketing between large national banks and community banks, particularly deposit marketing. Most national and regional banks allocate marketing resources to recently acquired customers to get them to build deposit balances and purchase other products, while most community banks do not.

Marketing 195
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Describe the Future of Banking in Buzzwords

Jeff For Banks

I asked Google Bard, a large language model tool, the following: "Describe the future of banking in the United States in buzzwords." Here is what it came up with. ∞ Sure, here is a description of the future of banking in the United States in buzzwords: Hyperpersonalization : Banking services will be tailored to the individual needs and preferences of each customer, using data analytics and artificial intelligence.

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Why Offering BNPL Makes Sense for Banks and Credit Unions

The Financial Brand

This article Why Offering BNPL Makes Sense for Banks and Credit Unions appeared first on The Financial Brand. Buy now, pay later can be a complement to credit card programs rather than a competitor. It can enhance the customer experience and appeal to younger generations. This article Why Offering BNPL Makes Sense for Banks and Credit Unions appeared first on The Financial Brand.

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Why Banking Needs to Embrace Radical Change in Turbulent Times

The Financial Brand

This article Why Banking Needs to Embrace Radical Change in Turbulent Times appeared first on The Financial Brand. An industry challenged on all sides by new technologies, new competitors and circling regulators cannot afford to play defense. This article Why Banking Needs to Embrace Radical Change in Turbulent Times appeared first on The Financial Brand.

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Conventional Wisdom Is Killing Your Bank’s Future Potential [VIDEO]

The Emmerich Group

Isn’t it fascinating how for years and years and years, people would fight wars by standing in line with red coats on, in formation, shooting guns, while the other side would come at them when they had guns standing in line, running with swords, thinking that they could win. That same thing is happening in Continue Reading The post Conventional Wisdom Is Killing Your Bank’s Future Potential [VIDEO] appeared first on Emmerich Financial.

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What’s next for Apple Card: Fintech or traditional FI?

BankInovation

Apple and Goldman Sachs are parting ways on the Apple Card and the tech giant will be in the market for a new issuer — and whether that’s a traditional financial institution or card-issuing fintech is the question now.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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PayPal tackles chargeback fraud

Payments Dive

PayPal is attacking illegitimate customer returns with new policies after a rise in e-commerce activity has fueled that type of fraud across the industry.

Fraud 458
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Decoding SVB’s Failure & FDIC’s Special Assessment

Perficient

In various press releases, the Federal Deposit Insurance Corporation (FDIC) has highlighted that an estimated $16.3 billion of the total cost incurred from the failures of Silicon Valley Bank (SVB) and Signature Bank was designated for safeguarding uninsured depositors. This financial strain emphasizes the critical need for effective regulatory oversight.

FDIC 221
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Using A Commercial Step-Up Loan to Increase NIM and Fees

South State Correspondent

Community banks are striving to increase loan yield and maintain their cost of funding (COF). Unfortunately, pressure on COF is expected to remain, and loans will reprice slower than expected as borrowers with below-market rates will wait until the last maturity day to refinance their credits. We have created and used a novel structure to take advantage of the inverted yield curve to allow community banks to increase net interest margin (NIM) and fee income on these existing fixed-rate loans.

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FHFA Announces 2024 Conforming Mortgage Loan Limits

CFPB Monitor

The Federal Housing Finance Agency (FHFA) recently announced the conforming loan limits for residential mortgage loans acquired by Fannie Mae and Freddie Mac in 2024. Fannie Mae addresses the limits in Lender Letter 2023-09. As was expected based on the continuing increase in housing prices, the limits increased significantly. The standard loan limit for a one-unit home increased from $726,200 in 2023 to $766,550 for 2024.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Synchrony to sell pet insurance subsidiary for $750M gain

Payments Dive

As part of the sale, Synchrony will also acquire an equity interest in Independence Pet Holdings.

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How Process Mining Accelerates Efficiency for Highly Regulated, Customer-obsessed Industries

Perficient

This blog was co-authored by Carl Aridas and Joel Thimsen. In the dynamic environment of highly regulated industries like healthcare and financial services, leaders often balance competing goals to delight customers while cutting costs. This has challenged many organizations to better optimize and intelligently automate business processes and experiences.

Industry 221
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Global R*

BankUnderground

Ambrogio Cesa-Bianchi, Richard Harrison and Rana Sajedi Recent increases in interest rates around the world, following a multi-decade decline, have intensified the debate on their long-run prospects. Are previous trends reversing or will rates revert to low values as current shocks subside? Answering this question requires assessing the underlying forces driving secular interest-rate trends.

Trends 139
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The New CRA: Understanding the final rule and its impact on large, intermediate, and small banks; Ballard Spahr to hold webinar on Dec. 6

CFPB Monitor

This is our third blog post on the final rule issued on October 24, 2023 by the Board of Governors of the Federal Reserve System, the Federal Deposit Insurance Corporation, and the Office of the Comptroller of the Currency amending their regulations implementing the Community Reinvestment Act (“CRA”) (the “Final Rule”). .

Community 147
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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X picks up two more state money licenses

Payments Dive

South Dakota and Kansas are the first states to grant X money transmitter licenses since September, inching the social media platform closer to adding a payments feature.

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Cash recycling is about to shake up U.S. banking

ATM Marketplace

In the U.S., automated cash recycling is just now emerging as a compelling solution that provides substantial benefits to financial institutions.

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Alistair Darling was a rare exception: a politician who got things done

TheGuardian

As chancellor during the financial crisis he showed great wisdom and courage, and he played a huge part in keeping the UK intact in the Scottish referendum The news of Alistair Darling’s death on Thursday came as a terrible shock to us all. A statesman of unimpeachable integrity and a man driven by a deep sense of social justice, twice in his career he stepped up when his country needed him and demonstrated a level of wisdom, courage and calmness that is granted to only the most exceptional of p

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CPPA releases proposed automated decision-making rules

CFPB Monitor

On November 27, 2023, the California Privacy Protection Agency (CPPA) published proposed Automated Decision-Making Rules to be discussed by the CCPA board at its upcoming meeting on December 8, 2023. While the proposed rules are far from final—indeed, they are not even official draft rules—they signal that the CPPA is considering rules that would have significant impact on businesses subject to the California Consumer Privacy Act (CCPA).

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Who wants Apple’s credit card? Analysts weigh in.

Payments Dive

Synchrony, American Express and Capital One have all been floated by analysts as potential successors to Goldman Sachs for Apple’s credit card.

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10 Budget Strategies for Chief Appraisers

Realwired Appraisal Management Blog

When your bank says “no new initiatives” does that mean all productivity ideation halts? Reframe “no new initiatives” into a “train in the off-season” mindset. Be a leader for your team. Limited resources can curb banks’ innovation and competitiveness. Your appraisal management technology partner is potentially key to bridging the gap.

Strategy 104
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Lloyds chief urges UK policymakers to keep their hands of banks’ profits

TheGuardian

CEO Charlie Nunn calls for measures such a windfall tax to be ruled out before next general election The chief executive of Lloyds Banking Group has fired a warning shot at UK policymakers, saying measures such as a windfall tax on banks should be ruled out before what is expected to be a hard-fought election year. With Labour largely silent on its plans for City regulation despite its current commanding lead in the polls, Charlie Nunn said City firms and investors alike were “looking for more c

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CFPB Language Access Plan for Consumers with Limited English Proficiency

CFPB Monitor

Throughout the past few years, the CFPB has sought input from a range of stakeholders, including community-based organizations and financial institutions, for feedback about how it can improve consumer financial products and services for consumers with limited English proficiency (LEP). As a part of these efforts, the CFPB has taken the following actions: in 2020, it published a Request for Information regarding challenges faced by LEP consumers and hosted a roundtable to discuss these challenge

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.