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EXCLUSIVE- Bank of America has quietly shuttered its free checking account, now requiring customers to keep a certain minimum balance in their accounts, or set up direct deposit of at least $250, to avoid a $12 monthly fee, the Wall Street Journal reported yesterday. The banks’s eBanking customers, all of which were switched into accounts […].
Finally, just over a week ago, Open Banking came into the UK and Open APIs into the European Union. I am sure you all know what this is all about by now but, just in case, it is the regulations that force banks to share data through APIs – plug … The post The disappointing arrival of Open Banking … and the optimistic future appeared first on Chris Skinner's blog.
Amazon's supermarket, which boasts a cashierless checkout, is open to the masses after a year in beta with Seattle-based company employees. Retail industry pundits, not surprisingly, have a lot to say about the public launch.
No one likes watching ads, and many will go to great lengths to avoid them, including subscription services, time-shifted viewing and pop-up blockers, to name but a few. That’s a big problem for a media industry that is largely fed by advertising revenue. “Hollywood is in trouble,” Federico Pacquing, Reedeux’s founder and CEO, noted. “Over the last decade, the way consumers consume media has changed dramatically.
Modern go-to-market teams know it takes more than one email to break through the noise. Multiple touchpoints means more ways to get your pitch right — and, potentially, more ways to be wrong. The good news? Once you know how to write compelling, one-off emails to entice prospective customers, you can easily do the same across a short sequence of emails.
EXCLUSIVE- Echoing the mandate of PSD2, Bank of America Merrill Lynch today unveiled an API gateway that seeks to connect its commercial clients to fintechs and other third-party vendors. As of now, the API gateway is available to only clients with accounts in EMEA (Europe, the Middle East and Africa). Bank of America Merrill Lynch […].
A final reflection on the way of the world before getting back to FinTech and banking. Whilst on holiday, we became interested in buying a property in Dubai, and began making enquiries. It soon transpired that this would be a dream, as the average price of a villa on the … The post The wealth divide is growing and threatening appeared first on Chris Skinner's blog.
A final reflection on the way of the world before getting back to FinTech and banking. Whilst on holiday, we became interested in buying a property in Dubai, and began making enquiries. It soon transpired that this would be a dream, as the average price of a villa on the … The post The wealth divide is growing and threatening appeared first on Chris Skinner's blog.
The company behind the banking industry's mobile P2P effort had to think outside the box to get the service's core tenants across in three TV commercials.
Sometimes eCommerce retailers need to verify a customer’s identity at checkout, but the authentication process often leads to lost sales. Methods like a one-time password sent by text message (SMS), for example, can cause many consumers to abandon their online shopping carts. Customers are more inclined to go through with a purchase when retailers use alternate authentication methods.
Payments provider Mastercard has issued a deadline for the availability of biometric authentication across its cards, stating that all customers will be able to use fingerprints or facial recognition for verification by April 2019. For that to work, banks that issue Mastercard-branded bank cards will also need to be able to support these verification methods. […].
I was reflecting on this year’s Edelman Trust Monitor, a global survey of trust amongst consumers that has been running for 18 years. This year’s results prove fascinating, as there has been a slump in confidence in the media over the past year, due to fake news. However, the part … The post Half of banks’ customers don’t trust them appeared first on Chris Skinner's blog.
Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.
This market report takes a look back at 2017 and profiles carrier billing in the fastest growing countries of Asia Pacific, Latin America, Middle East & Africa, Western Europe and Central & Eastern Europe.
Contract, or 1099, workers aren’t a new workforce phenomenon by any stretch of the imagination. But in the era of on-demand services – and a seemingly ever-proliferating number of platforms that match employees to short-term labor contracts – the last decade has been the emergence of the golden era of the gig economy worker. Initially, the rise of the gig economy was adaptive: The U.S. economy was in dire shape, companies were skittish about investing in employees and the labor force rapidly fou
JPMorgan Chase will open 400 new branches in the United States, raise the hourly wage for a portion of its workforce, and add new jobs to its banks as part of a $20 billion investment program, the bank said yesterday. The new branches will join the 5,130 Chase is already operating in the U.S., raising […].
Another musing whilst on holiday is that it is difficult to get into the head of a twenty- or thirty- something millennial when you’re a Gen X or Baby Boomer. In my head, I still think I’m 20 but, when I look in the mirror, I know I’m not. This … The post Millennials: are you cool or history? appeared first on Chris Skinner's blog.
Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.
Some fintech pundits believe that mobile payments players must adopt a single, universal platform as a solid push-start toward global ubiquity. On the other side are industry-watchers who believe that uniformity is the hobgoblin of stunted innovation.
Enterprise software company CapLinked is rolling out a way to secure data stored on blockchain platforms. This week, the company announced the launch of TransitNet, a blockchain framework to protect digital assets and data stored on blockchain for enterprise clients. Companies can deploy the protocol via application program interface (API), CapLinked explained in a blog post , to secure transactions and data surrounding key enterprise deals like M&A, licensing, financing and more.
Shouldn’t banks be more like Apple stores? And shouldn’t fintech conferences be more like Apple stores? Bank Innovation 2018 will be. The event, taking place March 5-6 at the Parc 55 Hotel in San Francisco, will feature three financial experts at their own “bars,” ready to dispense financial advice. They may even have signature cocktails […].
I just had a nice holiday in Dubai. The hotel had a huge mixture of Asians, Russians, Indians, Europeans and even a few Americans. It was lovely. Geared up for families, there were rug rats and strollers everywhere. This got me thinking. Yet again, I was thinking how different these … The post Fast cycle change: building a new world appeared first on Chris Skinner's blog.
With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.
An interplay of factors – competition from non-traditional players, constant margin pressure and the ongoing shift to digital consumerism and omni-channel commerce -- is having a significant impact on the merchant acquiring business.
Technology services, merchant services, payments processing: These terms woefully minimize the range of needs merchants face in today’s mobile, digital world — and they often fall short of accurately describing the solutions innovators are bringing to market to help merchants maximize their potential. That potential, said Shane Happach, head of Global Enterprise eCommerce at Worldpay , lies at the center of the blurred lines that now define commerce.
EXCLUSIVE — It’s not even a month into 2018 and already so much has changed. The cryptocurrency bitcoin, which shocked everyone by surpassing $17K, further shocked everyone by dropping below $10K. Then of course there are various other events sweeping the financial services space, from new tax laws in the U.S., to the rise of […].
The main blog headlines are … #Brexit, Banking and Equivalence As usual, the Financial Services Club was delighted to host David Doyle as our starting speaker for 2018, and he presented a fine overview of all the things bubbling as top of the agenda in the European Union’s regulatory plans … The post The Finanser’s Week: 15th January 2017 – 21st January 2018 appeared first on Chris Skinner's blog.
Account-based marketing (ABM) is a key strategy for driving sustainable growth. Today, many B2B companies use ABM teams or technologies to make sales. But getting a program off the ground successfully doesn’t have to be a daunting task. Watch this webinar with Rachael Foster, Director of Account-Based Experience at ZoomInfo, and Dan Dolph, Manager of Account-Based Experience at ZoomInfo.
Download this case study to see how ATM2GO is using the fully managed TNSLink for ATMs solution to handle communications from mobile and retail ATMs at diverse locations, including clubs, food outlets, festivals, sporting events and more.
It’s been about a year in the making. But here we go with Amazon Go, newly out of beta this week and available to the public, in what the eCommerce juggernaut hopes will be a brick-and-mortar retail game changer. It seems the brick-and-mortar arena continues to entice online merchants, as the store opened its doors at Amazon’s Seattle headquarters. The shopping is done via mobile, by app specifically, and customers get to leave with what they’ve bought without having to wait to checkout.
Walt Disney World is piloting a cashless resort at its Animal Kingdom Lodge next month. According to a WDW report, starting Feb. 12, Jambo House at the Animal Kingdom Lodge Resort will be the first location to go cashless for both purchases and services. Forms of payments that will be acceptable at the resort includes […].
Things we’re reading today include … Do Consumers Really Want to Bank With Amazon? Why do banks take different approaches to fraud? City hiring to rumble on despite Brexit as Bitcoin boom creates jobs Customers can go hang at RBS, where profit is the only motive | Kevin McKenna US … The post Things worth reading: 22nd January 2018 appeared first on Chris Skinner's blog.
Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment
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