Sat.Sep 16, 2023 - Fri.Sep 22, 2023

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How financial institutions of all sizes can seize the instant payment opportunity

Payments Dive

FedNow is driving adoption of instant payments— here’s what financial institutions need to know.

Payments 432
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Taking your brand on the road

ABA Community Banking

Whether sponsoring large-scale events or supporting local-level initiatives, banks can strengthen their brand presence and attract new customers while demonstrating a genuine commitment to the well-being of their communities. The post Taking your brand on the road appeared first on ABA Banking Journal.

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Tax ID Fraud is Taxing on Financial Institutions

Abrigo

Understanding tax ID fraud FinCrime professionals looking to prevent tax ID fraud, first need to understand the fundamentals of what is happening and their best recourse for prevention. Would you like other articles like this in your inbox? Takeaway 1 Fraudsters file illegitimate tax returns early, hoping people wait to submit their legitimate ones.

Taxes 195
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How to Manage Your Efficiency Ratio with Loan Size

South State Correspondent

The banking industry’s average efficiency ratio worsened for the first time since 2021. The industry’s efficiency ratio increased to 54.30% in Q2/23 from 52.98% in Q1/23. This development is very important to community banks, as their efficiency ratio also increased, but to 61.63%. The national banks have already indicated how they plan to reverse the efficiency ratio increase – through headcount reduction.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Are we heading toward a bank-free payments system?

American Banker

PayPal's new stablecoin offering should be setting off alarms at traditional banks, because it could seriously challenge their dominance in the payments space.

System 90

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Reviving the central bank: Getting (everyone) on the data train

Accenture

In their first post, “It’s now or never: Time for central banks to embrace change,” my colleagues Rohit Mathew and Oliver Reppel explored why central banks need to transform digitally to ensure they can fulfil their mandate. In this post, they explain how central banks can go about changing the way they use data and… The post Reviving the central bank: Getting (everyone) on the data train appeared first on Accenture Banking Blog.

Training 510
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California Reconsidering the “Digital Financial Assets Law”

CFPB Monitor

As readers may recall, California previously attempted to enact a “Digital Financial Assets Law” with the introduction of AB 2269 in February 2022. In relevant part, AB 2269 proposed (1) a stringent licensing requirement for entities engaging in or holding themselves out as being able to engage in “digital financial business activity” with or on behalf of California residents and (2) substantial ongoing reporting and operational obligations, both of which California modeled after New York’s “Bit

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Unleashing the Power of Generative AI: 3 Use Cases for Payments

The Financial Brand

This article Unleashing the Power of Generative AI: 3 Use Cases for Payments appeared first on The Financial Brand. Financial services companies have long used AI to enhance products and combat fraud, but large-language models are a game-changer. This generative AI primer is for payments execs. This article Unleashing the Power of Generative AI: 3 Use Cases for Payments appeared first on The Financial Brand.

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These Are Your Most Profitable Cash Management Clients

South State Correspondent

Not all customers are created equal. Some customers are more profitable than others, and if you are out to build a more profitable bank, it pays to have a tactical plan to go after more profitable customers. The treasury or cash management customer is usually a bank’s most profitable customer on a risk-adjusted basis ( HERE ). In this article, we discuss cash management profitability and rank the most profitable industries for banks to go after.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Data – The Lifeblood of Intelligence Automation

Perficient

With all the hype around artificial intelligence (AI), AI can feel complicated, distant, or foreign. But guess what? It’s not new news and it doesn’t need to be complicated; it’s just a revolution of how we leverage data! Let’s take a quick dive into the data-driven universe of AI (i.e., intelligence automation). This article breaks down how data powers intelligence automation.

Data 491
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Small businesses embrace digital payments

Payments Dive

Small business owners envision a cashless future, according to card giant Visa, even as some legislators move to protect unbanked and underbanked consumers.

Payments 488
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Why Internet Bank Fraud is So Much More than IP Addresses

Abrigo

Internet bank fraud is here to stay; learn how to detect and stop it. Every type of fraud has something unique it leverages to dupe unsuspecting citizens. Learn what is different about internet bank fraud. Would you like other articles like this in your inbox? Takeaway 1 It is important to monitor fraud effectively and consistently. Takeaway 2 Stay informed of trends in mobile fraud as well as internet bank fraud.

Fraud 195
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California’s Proposed “Delete Act” Would Create a ‘Do Not Sell’ List for Data Brokers

CFPB Monitor

California continues to be at vanguard of data privacy rights. The latest effort by California legislators to protect consumer privacy rights focuses on data brokers, who under the proposed California Senate Bill 362 , aka the “Delete Act,” would be required to recognize and honor opt-out signals from Californians. The law seeks to expand on the deletion and opt-out rights provided under the CCPA, which currently requires a Californians to submit their deletion and opt-out requests on a compa

Data 158
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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ITC 2023 in Vegas – Are You Ready, Insurers? (We Are!)

Perficient

The world’s largest gathering of insurance innovation, InsureTech Connect (ITC) , is right around the corner. And our team of industry experts is excited to connect, collaborate, and address the most pressing business needs of national and regional carriers. Following last year’s conference, Perficient Insurance Principal Brian Bell shared three key takeaways from the 2022 event: First, data and analytics investments still topped many insurers’ list of operational priorities.

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Square CEO to depart

Payments Dive

Alyssa Henry, CEO of Block’s merchant business Square, will leave the company just days after a service outage left merchant clients unable to process payments.

Payments 482
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Secrets to Budgeting for BSA/AML and Fraud Software

Abrigo

Insights into budgeting for BSA/AML and fraud software. Take a moment to consider your best-case scenario budget, and what steps bring you closer to what you need. Would you like other articles like this in your inbox? Takeaway 1 It is never too early to plan. Make time to budget for the department you want, not the department you have. Takeaway 2 Take the time to analyze your needs thoroughly.

Software 195
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Connecticut Issues Guidance Clarifying the Applicability of its Small Loan Act to “True Lenders” and Earned Wage Access Providers

CFPB Monitor

The Connecticut Department of Banking (the “Department”) issued a guidance letter on September 11, 2023 (the “Guidance”) providing its position regarding the amendments to Connecticut’s Small Loan Lending and Related Activities Act (the “Act”) that become effective on October 1, 2023. We previously blogged about these amendments here. The Department issued this guidance “to assist industry participants in evaluating the need for licensure and the effect of the various requirements under [the ame

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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The Unsung Heroes of Mortgage Lending

SWBC's LenderHub

In a vast—and largely digital—lending landscape, big banks and FinTechs often hog most of the financial glory. They’re more visible and have slick advertising that suggests they’re the best and safest bet for a person’s financial future.

Lending 147
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Stadium payments competition heats up

Payments Dive

Fiserv, Shift4 and rival payments players are vying aggressively for a bigger share of the market catering to pro teams, stadiums and other venues.

Payments 476
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Understanding 1st-party fraud: Risks and resolutions

Abrigo

How financial institutions can prevent losses from 1st-party fraud Learn strong approaches to identifying, preventing, and detecting 1st-party fraud that will keep your AML program on top of fraud trends. Join Abrigo for a webinar discussing risk assessments' role in compliance. register now Takeaway 1 1st-party fraud is especially disheartening because it is an inside job and indicates that KYC has been ineffective Takeaway 2 KYC procedures during onboarding and throughout the client relation

Fraud 195
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Kentucky Federal District Court Issues Order Enjoining the CFPB From Enforcing the Small Business Data Collection Rule as to All Companies Effected by the Rule

CFPB Monitor

On September 14 th , the Federal District Court for the Eastern District of Kentucky granted the plaintiff’s motion to preliminarily enjoin the CFPB from implementing the Small Business Lending Rule (“Rule”) promulgated under section 1071 of the Consumer Financial Protection Act. As a reminder, the plaintiffs in the Kentucky lawsuit are the Kentucky Bankers Association and several Kentucky banks.

Kentucky 143
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Has the import price shock been worse in the UK or euro area?

BankUnderground

Josh Martin and Julian Reynolds How much have higher import prices increased consumer prices in the UK and euro area? This post explores this question using a framework grounded in some fundamental economic and national accounting concepts. Starting with the GDP price, we adjust for relative import and export prices to arrive at a consumer prices measure – this gives us a sense of the impact of import prices and the terms of trade shock on consumer price inflation.

National 125
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Payments processing can get complicated, so let this primer be your guide.

Payments Dive

How many companies does it take to process a credit card payment?

Payments 468
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Avoiding AML compliance penalties – Tips from a former regulator

Abrigo

Understanding AML compliance and regulatory expectations. AML compliance is not for the faint of heart. Understanding and dedication are necessary for success. Here are a few tips to help along the way. Would you like other articles like this in your inbox? Takeaway 1 Understand the risks associated with your customers beyond the surface level. Takeaway 2 Identify concentrations of risk and try to level out potential clusters.

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Is the metaverse worth it?

ATM Marketplace

What is the metaverse good for? A panel at the Interactive Customer Experience Summit debated this topic.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.